bluetooth FORD EDGE 2015 2.G Owners Manual

GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player. This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist, Vehicle Health Report
and SYNC Services (Traffic, Directions
& Information). *
• Use applications, such as Pandora and
Stitcher, via SYNC AppLink. **
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message. •
Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
* These features are not available in all
markets and may require activation.
** Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
The SYNC support team is available to
help you with any questions you cannot
answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
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Changing the Voice Settings
In addition to using voice commands to
change the voice settings, you can also use
the menu in the audio display.
1. Press the MENU button.
2. Select
SYNC-Settings.
3. Select
Voice Settings.
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
• Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone's compatibility, see
your phone's manual and visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing a Phone for the First Time
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note: SYNC can support downloading up
to approximately 4000 entries per
Bluetooth-enabled cellular phone. Note:
Make sure to switch on the ignition
and the radio. Put the transmission in park
(P).
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the
PHONE button. When the
audio display indicates there is no
paired phone, select the option to add.
3. When a message to begin pairing appears in the audio display, search for
SYNC on your phone to start the pairing
process.
4. When prompted on your phone's display, enter the six-digit PIN provided
by the system in the radio display. The
display indicates when the pairing is
successful.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Using Voice Commands 1. Make sure to switch on your phone's
Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Start a voice session, and then say "Pair device".
3. Follow the instructions on the audio display.
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Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Pairing Subsequent Phones
Note:
Make sure to switch on the ignition
and the radio. Put the transmission in park
(P).
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the PHONE button.
3. Select the option for Bluetooth Devices.
4. Press the
OK button.
5. Select the option to add. This starts the pairing process.
6. When a message to begin pairing appears in the audio display, search for
SYNC on your device.
7. When prompted on your phone's display, enter the six-digit PIN provided
by the system in the audio display. The
display indicates when the pairing is
successful.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook. Phone Voice Commands Press the voice button. When
prompted, say any of the
following:
"PHONE"
"Call "
"Call at home" "Call at work""Call on cell"
"Call on other"
"Dial"1
"Go to handsfree" 2
"Hold call " 2
"Join calls" 2
"Messages" 3
"Mute call" 2
"Phone help" "Privacy on" 2
"Turn ringer " "Unmute call" 2
1 See
Dial table below.
2 These commands are only valid while in
a phone call.
3 See
Messages table below.
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Description and action
Display
Enter numbers using the audio system's numeric keypad.
Dial a number
Access your downloaded phonebook.
Phonebook
1. Press the OK button to confirm and enter. You can use
the options at the bottom of the screen to access an
alphabetical category quickly. You can also use the letters
on the audio system's numeric keypad to jump in the list.
2. Scroll through your phonebook contacts.
3. Press the
OK button again when the desired selection
appears in the audio display.
4. Press the OK button or dial button to call the selection.
Access any previously dialed, received or missed calls.
Call history
1. Press the
OK button to select.
2. Scroll to select incoming, outgoing or missed calls. Press
the
OK button to make your selection.
3. Press the OK button or dial button to call the selection.
Select 1 of 10 speed dial entries. To set a speed dial entry,
go to the phonebook and then press and hold one of the
numbers on the audio system's numeric keypad.
Speed dial
Send, download and delete text messages.
Text messaging
Access the option for Bluetooth Device menu listings (add,
connect, set as primary, on or off, delete).
BT devices
View various settings and features on your phone.
Phone settings
Text Messaging
Note: This is a phone-dependent feature.
SYNC allows you to receive, send,
download and delete text messages. The
system can also read incoming text
messages to you so that you do not have
to take your eyes off the road.
Receiving a Text Message
Note: This is a phone-dependent feature.
Your phone must support downloading text
messages using Bluetooth to receive
incoming text messages. Note:
This is a speed-dependent feature
and is only available when your vehicle is
traveling at 3 mph (5 km/h) or less.
When a new message arrives, an audible
tone sounds and the audio display
indicates you have a new message.
You have these options:
• Press the voice button and say, "Read
message".
• Select the listen option to have the
system read the message to you.
• Select the ignore option, or do nothing,
and the message goes into your text
message inbox.
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Sending a Text Message
Note:
You can only send a text message to
one recipient at a time.
1. Select the send option when the desired selection highlights in the audio
display.
2. Select the confirmation option when the contact appears.
3. Press the OK button again to confirm when the system asks if you want to
send the message. A pre-defined
signature appears on each text
message. Note:
You can send text messages either
by choosing a contact from the phonebook
and selecting the text option from the audio
display or by replying to a received message
in the inbox.
Accessing Your Phone Settings
These are phone-dependent features. Your
phone settings allow you to access and
adjust features such as your ring tone, text
message notification, modify your
phonebook and set up automatic
download.
1. Press the PHONE button.
2. Scroll until the phone settings option appears, and then press the OK button.
3. Scroll to select from the following options: Description and action
Display
If this option is checked, the system uses the cellular phone
as the master when there is more than one cellular phone
paired to the system. This option can be changed for all
cellular phones (not only the active phone) using the
Bluetooth Devices menu.
Set as master
See the cellular phone name, provider name, cellular
phone number, and signal level. When done, press the left
arrow buttons to return to the phone status menu.
Phone status
Select which ringtone sounds during an incoming call (one
of the system's tones or your cellular phone's). If your
phone supports in-band ringing, your phone's ringtone
sounds when you choose the cellular phone ringtone
option.
Set ringtone
1. Press the
OK button to select and scroll to hear each
ringtone.
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Description and action
Display
2. Press the OK button to select a ringtone.
Have the option of hearing an audible tone to notify you
when a text message arrives. Press the OK button to turn
the audible tone off or on.
Text msg notify
Modify the contents of your phonebook (such as add,
delete or download). Press the
OK button to select and
scroll between the choices in the phonebook preferences
table below.
Phonebook pref. Phonebook preferences
Push the desired contacts on your cellular phone. See your
device's manual on how to push contacts. Press the
OK
button to add more contacts from your phonebook.
Add contacts
When a message asking you to delete appears, select the
option to confirm. Press the
OK button to delete the
current phonebook and call history. The system takes you
back to the menu for phone settings.
Delete
Press the OK button to select and download your phone-
book to the system.
Download now
When automatic download is on, the system deletes any
changes (additions or deletions) saved in the system since
your last download.
Auto-download
When automatic download is off, the system does not
download your phonebook when your cellular phone
connects to SYNC.
You can only access your phonebook, call history and text
messages when your paired cellular phone connects to
the system. Check or uncheck this option to download
your phonebook automatically each time your phone
connects to the system. Download times are phone-
dependent and quantity-dependent.
Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete devices as well
as set a phone as primary. 1. Press the
PHONE button.
2. Scroll until Bluetooth Devices appears,
and then press the
OK button.
3. Select from the following options:
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Phonebook preferences
Pair additional phones to the system.
Add
1. Select the option to add to start the pairing process.
2. When a message to begin pairing appears in the audio
display, search for SYNC on your phone. See your phone's
manual if necessary.
3. When prompted on your phone's display, enter the six-
digit PIN provided by the system in the radio display. The
display indicates when the pairing is successful.
4. When the option to set the phone as primary appears,
select either yes or no.
5. Depending on the functionality of your phone, the
system may prompt you with questions (such as if you
want to download your phonebook). Select either yes or
no to confirm your responses.
Select the delete option and confirm when the system
asks to delete the selected device. After deleting a phone
from the list, you have to repeat the pairing process to pair
it again.
Delete
The system attempts to connect with the primary cellular
phone each time you switch on the ignition. When you
select a cellular phone as primary, it appears first in the
list, marked with an asterisk. Set a previously paired phone
as master by selecting the master option and confirming
it as the primary.
Master
Connect a previously connected phone. You can only have
one phone connected at a time to use the phone's func-
tionality. When you connect another phone, the previous
phone disconnects from the telephone services. The
system allows you to use different Bluetooth devices for
the cellular phone functionality and the Bluetooth audio
music playback feature at the same time.
Conn.
Disconnects the selected cellular phone. Select this option
and confirm when asked. After disconnecting a phone,
you can reconnect it again without repeating the full pairing
process.
Discon.
System Settings
1. Press the MENU button. 2. Select the SYNC settings option, and
then press the
OK button.
3. Scroll to select from the following options:
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Description and action
Display
Check or uncheck this option to switch the system's
Bluetooth interface off or on. Select this option, and then
press the OK button to change the option's status.
Bluetooth on
Return to the factory default settings without erasing your
indexed information (such as phonebook, call history, text
messages and paired devices). Select this option and
confirm when prompted in the audio display.
Set defaults
Completely erase all information stored in the system
(such as phonebook, call history, text messages and paired
devices) and return to factory default settings.
Master reset
Install downloaded applications or software updates.
Select this option and confirm when prompted in the audio
display. There must be a valid SYNC application or update
available on the USB drive in order to finish an installation
successfully.
Install on SYNC
Display the system's version numbers as well as its serial
number. Press the
OK button to select.
System info
The voice settings submenu contains various options. See
Using Voice Recognition
(page 356).
Voice settings
Browse the actual menu structure of the connected USB
device. Press the
OK button and use the up and down
arrow buttons to scroll through the folders and files. Use
the left or right arrow buttons to enter or leave a folder.
You can select media content for playback from this menu.
Browse USB
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SYNC™ APPLICATIONS AND
SERVICES (If Equipped)
In order for the following features to work,
your cellular phone must be compatible
with SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
• 911 Assist: Can alert 911 in the event of
an emergency.
• SYNC AppLink: Allows you to connect
to and use certain applications such as
Pandora and Stitcher (if your phone is
compatible).
These features may require activation.
Available AppLink enabled apps varies by
market.
911 Assist
(If Equipped) WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 38). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 237).
Important information about the fuel pump
shut-off is in this chapter.
Switching 911 Assist On or Off
1. Press the phone button to enter the phone menu.
2. Scroll to select 911 Assist.
3. Press
OK to confirm and enter the 911
Assist menu.
4. Scroll to select between On or Off.
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5. Press OK when the desired option
appears in the radio display. Set On or
Set Off
appears in the display as
confirmation.
Off selections include:
• Off with reminder: Provides a display
and voice reminder at phone
connection at vehicle start.
• Off without reminder: Provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services. Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
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