Fuel FORD EDGE 2016 2.G Repair Manual

Setting 911 Assist On or Off
Press menu then select:
Action and Description
Menu
Item
SYNC-Applications Select desired option, on or
off.
911 Assist
If you choose not to activate this
feature you will have the following
options: Action and Description
Menu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
374
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing SYNC™

911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: Android users need to connect the
phone to SYNC using Bluetooth.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website.
Availability of SYNC AppLink enabled Apps
will vary by region. Note:
Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
Note: AppLink is not available if your
vehicle is equipped with the MyFordTouch
system.
To Access Using the SYNC Menu
Press the MENU button to access the
menu on-screen. Then select: Action and Description
Menu
Item
SYNC-Apps Scroll through the list of
available applications and
select a particular app or
select:
Mobile
Apps
Find New Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
Accessing an App's Menu
When an app is running through SYNC,
press the right arrow button on the steering
wheel control to access the app menu.
You can access various app features from
here, for example thumbs up and thumbs
down.
Press the left arrow button on the steering
wheel control to exit the app menu.
375
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing SYNC™

To Access Using Voice Commands
Press the voice button then when prompted say:
Action and Description
Menu Item
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
mobile (apps |
applications)
Use this command to discover the available voice commands.
help
SYNC Mobile App Voice Commands
The following voice commands are always available: Action and Description
Menu Item
SYNC prompts you to say the name of an
app to start it on SYNC.
mobile (apps | applications)
SYNC lists all of the currently available
mobile apps.
list [mobile] (apps | applications)
Searches your connected mobile device for
SYNC-compatible mobile apps.
find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu. When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
•
To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
376
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing SYNC™

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
EXTENDED SERVICE PLAN (U.S.
Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
397
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Extended Service Plan (ESP)

Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km) Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter.*
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
* Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 266). Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change
406
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Exceptions
There are several exceptions to the Normal
Schedule:
Axle Maintenance
Change the axle fluid anytime an axle is
submerged in water.
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 3000 miles (5000
kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is
1800 miles (3000 kilometers).
Engine Air Filter and Cabin Air Filter
Replacement
The life of the engine air filter and cabin air
filter is dependent on exposure to dusty
and dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the engine
air filter and cabin air filter.
SCHEDULED MAINTENANCE RECORD 407
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp

Engine Oil Check..........................................266
Adding Engine Oil.............................................. 266
Engine Oil Dipstick - 2.0L EcoBoost™.................................................266
Engine Oil Dipstick - 2.7L EcoBoost™/ 3.5L................................................................266
Engine Specifications - 2.0L EcoBoost™.................................................325
Drivebelt Routing............................................... 325
Engine Specifications - 2.7L EcoBoost™.................................................325
Drivebelt Routing............................................... 326
Engine Specifications - 3.5L....................326 Drivebelt Routing............................................... 326
Environment......................................................14
EPB See: Electric Parking Brake.............................. 176
Essential Towing Checks..........................230 Before Towing a Trailer.................................... 230
Hitches................................................................... 230
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 231
Safety Chains...................................................... 230
Trailer Brakes....................................................... 230
Trailer Lamps...................................................... 230
When Towing a Trailer....................................... 231
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP).................397 EXTENDED SERVICE PLAN (CANADA
ONLY)............................................................... 398
EXTENDED SERVICE PLAN (U.S. Only).................................................................. 397
Exterior Mirrors................................................87
Auto-dimming Feature...................................... 88
Blind Spot Information System...................... 88
Direction Indicator Mirrors ............................... 88
Fold-Away Exterior Mirrors............................... 87
Heated Exterior Mirrors ......................................87
Integrated Blind Spot Mirror............................ 88
Memory Mirrors .................................................... 87
Power Exterior Mirrors........................................ 87
Puddle Lamps....................................................... 88F
Fastening the Seatbelts..............................30
Rear Inflatable Safety Belt................................ 32
Safety Belt Extension Assembly..................... 33
Safety Belt Locking Modes................................ 31
Using Safety Belts During Pregnancy............31
Using the Sliding Clip......................................... 30
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................292
Floor Mats.......................................................236
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Parking Aid
..........................................184
Obstacle Distance Indicator........................... 185
Front Passenger Sensing System............40
Fuel and Refueling.......................................158
Fuel Consumption
........................................162
Calculating Fuel Economy.............................. 163
Filling the Tank..................................................... 162
Fuel Filler Funnel Location........................159
Fuel Filter
.........................................................273
Fuel Quality....................................................159
Choosing the Right Fuel................................... 159
Fuel Shutoff...................................................239
Fuses................................................................250
Fuse Specification Chart..........................250 Passenger Compartment Fuse
Panel................................................................. 256
Power Distribution Box.................................... 250
G
Garage Door Opener See: Universal Garage Door Opener............142
Gauges................................................................91 Engine Coolant Temperature Gauge............92
Fuel Gauge.............................................................. 92
Information Display.............................................. 91
Left Information Display.................................... 93
Type 1........................................................................\
. 91
Type 2....................................................................... 93
General Information on Radio Frequencies...................................................47
Intelligent Access.................................................. 47
440
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Index

General Maintenance Information.......399
Multi-Point Inspection...................................... 401
Owner Checks and Services......................... 400
Protecting Your Investment.......................... 399
Why Maintain Your Vehicle?......................... 399
Why Maintain Your Vehicle at Your Dealership?..................................................... 399
Getting Assistance Outside the U.S. and Canada.........................................................246
Getting the Services You Need...............243 Away From Home.............................................. 243
Global Opening...............................................87 Opening the Windows........................................ 87
H
Hazard Warning Flashers.........................239
Headlamp Adjusting See: Adjusting the Headlamps..................... 276
Headlamp Exit Delay.....................................81
Headlamp Removal See: Removing a Headlamp.......................... 278
Head Restraints.............................................132
Adjusting the Head Restraint......................... 133
Tilting Head Restraints .................................... 133
Heated Seats
.................................................139
Front Seats............................................................ 139
Rear Seats............................................................. 139
Heated Steering Wheel
................................75
Heated Windows and Mirrors..................130 Heated Exterior Mirror....................................... 130
Heated Rear Window........................................ 130
Heating See: Climate Control.......................................... 123
Hill Start Assist
..............................................178
Switching the System On and Off................179
Using Hill Start Assist........................................ 178
Hints on Controlling the Interior Climate..........................................................128
Cooling the Interior Quickly............................. 129
General Hints....................................................... 128
Heating the Interior Quickly............................ 129
Recommended Settings for Cooling ..........129
Recommended Settings for Heating..........129
Side Window Defogging in Cold Weather............................................................. 129
Hints on Driving With Anti-Lock Brakes.............................................................175 Hood Lock
See: Opening and Closing the Hood...........261
I
In California (U.S. Only)............................244
Information Display Control
.......................75
Information Display Control Features...........75
Information Displays
....................................98
General Information........................................... 98
Information Messages
...............................108
Active Park............................................................ 108
Adaptive Cruise Control................................... 109
Adaptive Steering................................................ 110
Airbag....................................................................... 110
Alarm........................................................................\
110
All-Wheel Drive...................................................... 111
Automatic Engine Shutdown........................... 111
Automatic High Beam Control........................ 111
Auto Start-Stop.................................................... 112
Battery and Charging System......................... 112
Blind Spot Information and Cross Traffic Alert System..................................................... 113
Doors and Locks................................................... 113
Driver Alert.............................................................. 114
Electronic Stability Control.............................. 114
Engine...................................................................... 114
Fuel........................................................................\
.... 115
Hill Start Assist..................................................... 115
Keys and Keyless Entry...................................... 115
Lane Keeping System........................................ 116
Maintenance......................................................... 116
MyKey....................................................................... 117
Park Aid................................................................... 118
Park Brake.............................................................. 118
Power Steering..................................................... 119
Pre-Collision Warning System........................ 119
Remote Start........................................................ 120
Seats....................................................................... 120
Starting System ................................................. 120
Tire Pressure Monitoring System.................. 120
Towing...................................................................... 121
Traction Control.................................................... 121
Transmission......................................................... 121
441
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Index

Moonroof..........................................................89
Opening and Closing the Moonroof.............90
Motorcraft Parts - 2.0L EcoBoost™..................................................327
Motorcraft Parts - 2.7L EcoBoost™.................................................328
Motorcraft Parts - 3.5L..............................329
MyKey Troubleshooting...............................56
MyKey ™.............................................................52
Principle of Operation......................................... 52
N
Normal Scheduled Maintenance
..........402
Intelligent Oil-Life Monitor™........................ 402
Normal Maintenance Intervals.................... 403
O
Oil Change Indicator Reset
.......................267
Oil Check See: Engine Oil Check...................................... 266
Opening and Closing the Hood...............261 Closing the Hood............................................... 262
Opening the Hood.............................................. 261
Ordering Additional Owner's Literature......................................................247
Obtaining a French Owner ’s Manual.........248
Overhead Console.......................................149
P
Parking Aids....................................................183 Principle of Operation....................................... 183
Passive Anti-Theft System
........................69
SecuriLock® ........................................................... 69
PATS See: Passive Anti-Theft System..................... 69
Perchlorate.........................................................11
Personal Safety System ™
..........................37
How Does the Personal Safety System
Work?................................................................... 37
Post-Crash Alert System..........................242
Power Door Locks See: Locking and Unlocking............................. 58Power Liftgate
.................................................63
Hands-Free Feature............................................ 65
Obstacle Detection............................................. 65
Opening and Closing the Liftgate.................. 63
Setting the Liftgate Open Height.................. 64
Stopping the Liftgate Movement.................. 64
Power Seats....................................................134 10-way power seat............................................. 136
6-way power seat............................................... 135
Power Lumbar..................................................... 136
Power Steering Fluid Check.....................273
Power Windows
.............................................86
Accessory Delay.................................................... 87
Bounce-Back......................................................... 86
One-Touch Down................................................ 86
One-Touch Up...................................................... 86
Window Lock......................................................... 86
Protecting the Environment........................14
R
Rear Parking Aid............................................183 Obstacle Distance Indicator........................... 184
Rear Seat Armrest.........................................141
Rear Seats
.......................................................138
Adjusting the Rear Seats................................. 138
Rear Under Floor Storage..........................219 Cargo Management System.......................... 219
Rear View Camera........................................192 Using the Rear View Camera System.........193
Rear View Camera See: Rear View Camera.................................... 192
Rear Window Wiper and Washers...........78 Rear Window Washer......................................... 78
Rear Window Wiper............................................. 78
Recommended Towing Weights
...........228
Refueling.........................................................160 Easy Fuel ™ Capless Fuel System.................161
Remote Control...............................................47 Car Finder................................................................ 49
Intelligent Access Key......................................... 47
Memory Feature.................................................... 51
Remote Start......................................................... 50
Replacing the Battery......................................... 49
Sounding a Panic Alarm.................................... 50
Using the Key Blade............................................ 48
Remote Start
.................................................130
Automatic Settings............................................. 131
443
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Index

Removing a Headlamp..............................278
Repairing Minor Paint Damage...............287
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control..............................................................51
Reporting Safety Defects (Canada Only)..............................................................248
Reporting Safety Defects (U.S. Only)..............................................................248
Roadside Assistance
..................................238
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 238
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................239
Vehicles Sold in Canada: Using Roadside Assistance....................................................... 239
Vehicles Sold in the United States: Getting Roadside Assistance................................... 238
Vehicles Sold in the United States: Using Roadside Assistance................................... 238
Roadside Emergencies..............................238
Roof Racks and Load Carriers.................219
Running-In See: Breaking-In................................................. 235
Running Out of Fuel....................................159 Adding Fuel From a Portable Fuel
Container.......................................................... 160
Filling a Portable Fuel Container.................. 160
S
Safety Canopy ™
............................................44
Safety Precautions......................................158
Satellite Radio
..............................................353
Satellite Radio Electronic Serial Number
(ESN)................................................................ 354
Satellite Radio Reception Factors..............354
SIRIUS® Satellite Radio Service.................. 354
Troubleshooting................................................. 355
Scheduled Maintenance Record...........407
Scheduled Maintenance
..........................399
Seatbelt Height Adjustment......................34 Seatbelt Reminder
.........................................35
Belt-Minder™........................................................ 35
Seatbelts...........................................................29 Principle of Operation........................................ 29
Seatbelt Warning Lamp and Indicator Chime..............................................................34
Conditions of operation..................................... 34
Seats
..................................................................132
Security..............................................................69
Side Airbags.....................................................42
Side Sensing System..................................185 Obstacle Distance Indicator.......................... 186
Sitting in the Correct Position..................132
Snow Chains See: Using Snow Chains.................................. 315
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On-board Diagnostics (OBD-II)....................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................405
Exceptions............................................................ 407
Speed Control See: Cruise Control............................................. 197
Stability Control
.............................................181
Principle of Operation........................................ 181
Starting a Gasoline Engine.........................151 Automatic Engine Shutdown......................... 152
Failure to Start..................................................... 152
Guarding Against Exhaust Fumes................153
Important Ventilating Information...............154
Stopping the Engine When Your Vehicle is Moving................................................................ 153
Stopping the Engine When Your Vehicle is Stationary......................................................... 153
Starting and Stopping the Engine.........150 General Information.......................................... 150
Steering............................................................214 Adaptive Steering............................................... 215
Electric Power Steering.................................... 214
Steering Wheel
................................................72
Storage Compartments.............................149
Sunroof See: Moonroof...................................................... 89
Sun Visors.........................................................89 Illuminated Vanity Mirror................................... 89
Supplementary Restraints System.........38 Principle of Operation........................................ 38
444
Edge/Galaxy/S-MAX (CDQ) Canada/United States of America, enUSA, First Printing Index