FORD EDGE 2019 Repair Manual

MYKEY – TROUBLESHOOTING
Potential causes
Condition
· The key or transmitter used to start the
vehicle does not have admin privileges.
I cannot create a MyKey.
· Vehicles with keyless start: Make sure you
place the transmitter into the backup slot.
See Passive Anti-Theft System (page
70).
· The key or transmitter used to start the
vehicle is the only admin key. There always
has to be at least one admin key.
· SecuriLock passive anti-theft system is
disabled or in unlimited mode.
· The key or transmitter used to start the
vehicle does not have admin privileges.
I cannot program the configurable settings.
· There are no MyKeys programmed to the
vehicle.
See Creating a MyKey (page 56).
· The key or transmitter used to start the
vehicle does not have admin privileges.
I cannot clear the MyKeys.
· No MyKeys are created. See
Creating a
MyKey (page 56).
· Purchase a new key or transmitter from
your authorized dealer.
I lost the only admin key.
· Program a spare key or transmitter. You
may need to see your authorized dealer.
See
Passive Anti-Theft System (page
70).
I lost a key.
· The MyKey user is not using the MyKey.
MyKey distances do not accumulate.
· An admin key holder cleared the MyKeys
and created new MyKeys.
· The key system has been reset.
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LOCKING AND UNLOCKING
You can use the power door lock control
or the remote control to lock and unlock
your vehicle.
Power Door Locks
The power door lock control is on the driver
and front passenger door panels.
Unlock.
A
Lock.
B
Door Lock Indicator
An LED on each door window trim
illuminates when you lock the door. It
remains on for up to 10 minutes after you
switch the ignition off.
Door Lock Switch Inhibitor
When you electronically lock your vehicle,
the power door lock switch no longer
operates after 20 seconds. You must
unlock your vehicle with the remote control
or keyless keypad, or switch the ignition
on, to restore function to these switches.
You can switch this feature on or off in the
information display. See General
Information (page 98).
Rear Door Unlocking and Opening
Pull the interior door handle twice to
unlock and open a rear door. The first pull
unlocks the door and the second pull
unlatches the door. Remote Control
You can use the remote control at any
time. The luggage compartment release
button only operates when your vehicle's
speed is less than
5 mph (8 km/h).
Unlocking the Doors Press the button to unlock the
driver door.
Press the button again within
three seconds to unlock all doors. The
direction indicators flash.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle.
Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between driver door or
all doors unlock mode. The direction
indicators flash twice to indicate a change
to the unlocking mode. Driver door unlock
mode only unlocks the driver door when
the unlock button is pressed once. All door
unlock mode unlocks all doors when the
unlock button is pressed once. The
unlocking mode applies to the remote
control, keyless entry keypad and
intelligent access. You can also change the
mode in the information display. See
General Information
(page 98).
Reprogramming the Unlocking Function
Note: When you press the unlock button,
either all the doors are unlocked or only the
driver door is unlocked. Pressing the unlock
button again unlocks all the doors.
Press and hold the unlock and lock buttons
on the remote control simultaneously for
at least four seconds with the ignition off.
The direction indicators flash twice to
confirm the change.
To return to the original unlocking function,
repeat the process.
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Locking the Doors
Press the button to lock all
doors. The direction indicators
flash. Press the button again
within three seconds to confirm that all
the doors are closed. The doors lock again,
the horn sounds and the direction
indicators flash if all the doors and the
luggage compartment are closed.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle.
Mislock
If any door or the luggage compartment is
open, or if the hood is open on vehicles
with an anti-theft alarm or remote start,
the horn sounds twice and the direction
indicators do not flash. You can switch
this feature on or off in the information
display. See General Information (page
98).
Opening the Luggage Compartment Press twice within three seconds
to open the luggage
compartment. Locking and Unlocking the Doors
with the Key Blade
Locking the Doors
If the central locking function does not
operate, lock the doors individually using
the key in the position shown.
Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.
Unlocking the Doors
If the central locking function fails to
operate, unlock the driver door and then
unlock all other doors individually by
pulling the interior door handles.
Note:
If the doors have been unlocked using
this method, the doors must be locked
individually until the central locking function
has been repaired.
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Activating Intelligent Access
General Information
You can unlock and lock the vehicle
without taking the keys out of your pocket
or purse when your intelligent access key
is within 3 ft (1 m) of your vehicle.
Intelligent access uses a sensor on the
back of the door handle for unlocking and
a separate sensor on the face of each door
handle for locking.
The system does not function if:
• Your vehicle battery has no charge.
• The key battery has no charge.
• The key frequencies are jammed.
Note: The system may not function if the
key is close to metal objects or electronic
devices, for example keys or a cell phone.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle. See
Remote Control (page 49).
Unlocking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the unlock
sensor on the back of the door handle for
a brief period and then pull on the door
handle to unlock, being careful to not
touch the lock sensor at the same time or
pulling the door handle too quickly. The
intelligent access system requires a brief
delay to authenticate your intelligent
access key fob. Locking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the outer door
handle lock sensor for approximately one
second to lock, being careful to not touch
the unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle
to confirm locking occurred without
inadvertently unlocking.
Opening the Luggage Compartment Press the button located in the top of the
liftgate pull cup handle to unlatch the
liftgate, and then pull on the outside
handle.
Smart Unlocks for Intelligent
Access Keys
This helps to prevent you from locking your
key inside the passenger compartment or
rear cargo area.
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When you electronically lock your vehicle
with any door open, transmission in park
(P) and the ignition off, the system
searches for an intelligent access key in
the passenger compartment after you
close the last door. If the system finds a
key, all of the doors immediately unlock
and the horn sounds twice, indicating that
a key is inside.
You can override the smart unlock feature
and intentionally lock the intelligent access
key inside your vehicle. To do this, lock your
vehicle after you have closed all the doors
by:
•
Using the keyless entry keypad.
• Pressing the lock button on another
intelligent access key.
• Touching the locking area on the
handle with another intelligent access
key in your hand.
When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors lock then unlock if:
• The ignition is on.
• The ignition is off and the transmission
is not in park (P).
Auto Relock
If you press the unlock button on the
remote control and do not open a door
within 45 seconds, your vehicle locks and
the alarm arms. You can switch this
feature on or off in the information display.
See General Information (page 98).
Autolock
(If Equipped)
Autolock locks all the doors when:
• All doors are closed.
• The ignition is on.
• You shift into any gear putting your
vehicle in motion.
• Your vehicle reaches a speed greater
than Autolock repeats when:
•
You open then close any door while the
ignition is on and your vehicle speed is
9 mph (15 km/h)
or lower.
• Your vehicle reaches a speed greater
than
Autounlock
Autounlock unlocks all the doors when:
• The ignition is on, all the doors are
closed, and your vehicle has been
moving at a speed greater than 12 mph
(20 km/h)
.
• Your vehicle comes to a stop and you
switch the ignition off or to the
accessory position.
• You open the driver door within 10
minutes of switching the ignition off or
to accessory.
Note: The doors do not autounlock if you
electronically lock your vehicle after you
switch the ignition off and before you open
the driver door.
Enabling or Disabling Autounlock
You can enable or disable the autounlock
feature in the information display or an
authorized dealer can do it for you.
Illuminated Entry
The interior lamps and some exterior
lamps illuminate when you unlock the
doors with the remote control.
The lamps turn off if:
• The ignition is on.
• You press the remote control lock
button.
• 25 seconds have elapsed.
The lamps do not turn off if:
• You turn them on with the lamp
control.
• Any door is open.
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Illuminated Exit
The interior lamps and some exterior
lamps illuminate when all doors are closed,
you switch the ignition off and you remove
the key from the ignition.
The lamps turn off if all the doors remain
closed and:
•
25 seconds have elapsed.
• You press the START/STOP button.
Battery Saver
If you leave the courtesy lamps, dome
lamps or headlamps on, the battery saver
shuts them off 10 minutes after you switch
the ignition off.
Accessory Mode Battery Saver for
Intelligent Access Keys
If you leave the ignition switched on, it
shuts off once it detects a certain amount
of battery drain, or after 45 minutes.
KEYLESS ENTRY
SECURICODE™ KEYLESS ENTRY
KEYPAD
The keypad is near the driver window. It
illuminates when touched.
Note: If you enter your entry code too fast
on the keypad, the unlock function may not
work. Enter your entry code again more
slowly. You can use the keypad to do the
following:
•
Lock or unlock the doors.
• Recall memory seat and mirror
positions.
• Program and erase user codes.
• Arm and disarm the anti-theft alarm.
You can operate the keypad with the
factory-set five-digit entry code. The code
is on the owner ’s wallet card in the glove
box and is available from an authorized
dealer. You can also program up to five of
your own five-digit personal entry codes.
Programming a Personal Entry Code
1. Enter the factory-set five-digit code.
2. Press
1·2 on the keypad within five
seconds.
3. Enter your personal five-digit code. You must do this within five seconds
of completing step 2.
4. Press
1·2 on the keypad to save
personal code 1.
The doors lock then unlock to confirm that
programming was successful.
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To program additional personal entry
codes, repeat steps 1 through 3, then for
step 4:
•
Press 3·4 to save personal code 2.
• Press
5·6 to save personal code 3.
• Press
7·8 to save personal code 4.
• Press
9·0 to save personal code 5.
If your vehicle is fitted with MyFord Touch,
you can also program the system with a
personal entry code. See
Settings (page
440).
Hints:
• Do not set a code that uses five of the
same number.
• Do not use five numbers in sequential
order.
• The factory-set code works even if you
have set your own personal code.
Erasing a Personal Code
1. Enter the factory-set five-digit code.
2. Press and release
1·2 on the keypad
within five seconds.
3. Press and hold
1·2 for two seconds.
You must do this within five seconds
of completing Step 2.
All personal codes erase and only the
factory-set five-digit code works.
Anti-Scan Feature
The keypad goes into an anti-scan mode
if you enter the wrong code seven times.
This mode turns off the keypad for one
minute and the keypad lamp flashes.
The anti-scan feature turns off after:
• One minute of keypad inactivity.
• You press the unlock button on the
remote control.
• You switch the ignition on.
• You unlock your vehicle using
intelligent access. Locking and Unlocking the Doors
Locking All Doors
Press and hold 7·8 and 9·0 simultaneously
with the driver door cl

osed. You do not
need to enter the keypad code first.
Unlocking the Driver Door
Enter the factory-set or your personal
five-digit code. You must press each
number within five seconds of each other.
The interior lamps illuminate.
Note: All doors unlock if you enable the
all-door unlocking mode. See
Locking and
Unlocking (page 59).
Unlocking All Doors
Enter the factory-set or your personal
five-digit code, then press
3·4 within five
seconds.
Displaying the Factory-Set Code
Note: You need to have two programmed
intelligent access keys for this procedure. 1. Open the floor console storage
compartment lid.
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2.
With the buttons facing the rear of your
vehicle and the key ring up, place the
first intelligent access key into the
backup slot inside the center console.
3. Press the START/STOP button once
and wait a few seconds.
4. Press the
START/STOP button again
and remove the key.
5. Insert the second programmed key into
the backup slot, then press the
START/STOP
button.
The factory-set code appears in the
information display for a few seconds.
Note: The code may not display until after
any other warning messages first display.
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MANUAL LIFTGATE (IF EQUIPPED)
WARNING:
It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death. WARNING:
Make sure that you
fully close the liftgate to prevent exhaust
fumes from entering your vehicle. If you
are unable to fully close the liftgate,
open the air vents or the windows to
allow fresh air to enter your vehicle.
Failure to follow this instruction could
result in personal injury or death.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components. Opening the Liftgate
Manually
Press the button located in the top of the
liftgate pull cup handle to unlatch the
liftgate, and then pull on the outside
handle.
With the Remote Control
Press the button twice within
three seconds.
Closing the Liftgate A handle is located inside the liftgate to
help with closing.
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POWER LIFTGATE (IF EQUIPPED)
WARNING:
It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death. WARNING:
Make sure that you
fully close the liftgate to prevent exhaust
fumes from entering your vehicle. If you
are unable to fully close the liftgate,
open the air vents or the windows to
allow fresh air to enter your vehicle.
Failure to follow this instruction could
result in personal injury or death. WARNING:
Keep keys out of reach
of children. Do not allow children to
operate or play near an open or moving
power liftgate. You should supervise the
operation of the power liftgate at all
times.
Note: Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
For automatic transmissions, the liftgate
only operates with the transmission in park
(P). For manual transmissions, the liftgate only
operates if the vehicle speed is less than
3 mph (5 km/h)
If there is a problem with the open or close
request, a tone sounds for one of the
following reasons:
•
The ignition is on with the transmission
not in park (P).
• The battery voltage is below the
minimum operating voltage.
• You do not have the liftgate fully
closed and your vehicle speed is at or
above
3 mph (5 km/h).
If the liftgate starts to close after it has
fully opened, this indicates there may be
excessive weight on the liftgate or a
possible strut failure. A repetitive tone
sounds and the liftgate closes under
control. Remove any excessive weight
from the liftgate. If the liftgate continues
to close after opening, have the system
checked by an authorized dealer.
Opening and Closing the Liftgate WARNING:
Make sure all persons
are clear of the power liftgate area
before using the power liftgate control.
Note: Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open when
you are driving. This could damage the
liftgate and its components.
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