mileage FORD ESCAPE 2002 1.G Owners Manual

Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²The file number assigned to your application.
²The toll-free phone number of the DSB's independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²Legible copies of all documents and maintenance or repair orders
relevant to the case.
²The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
²The date of repair(s) and mileage at the time of occurrence(s).
²The current mileage.
²The name of the dealer(s) who sold or serviced the vehicle.
²A brief description of your unresolved concern.
²A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
²The names (if known) of all the people you contacted at the
dealership(s).
²A description of the action you expect to resolve your concern.
Customer Assistance
212

will not affect function or durability of the transmission. Over time the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
²Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and water, which
equates to a freeze point of -36É C (-34É F). Coolant concentration
testing is possible with a hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014±R1060). The level of coolant
should be maintained at the ªcold fullº of ªcold fill rangeº level in the
coolant reservoir. If the level falls below, add coolant per the instructions
in theAdding engine coolantsection.
Your vehicle was factory-filled with a 50/50 engine coolant and water
concentration. If the concentration of coolant falls below 40% or above
60%, the engine parts could become damaged or not work properly.A
50±50 mixture of coolant and water provides the following:
²Freeze protection down to -36É C (-34É F).
²Boiling protection up to 129É C (265É F).
²Protection against rust and other forms of corrosion.
²Enables calibrated gauges to work properly.
LEAD
RETURN
RECYCLE
Maintenance and Specifications
237

E
Emergencies, roadside
jump-starting ..........................200
Emission control system ..........250
Engine ........................................267
check engine/service engine
soon light ..................................10
cleaning ...................................219
coolant .....................................237
idle speed control ...................235
lubrication
specifications ..................265, 267
refill capacities ........................262
service points ..................229±230
starting after a collision .........187
Engine block heater .................157
Engine oil ..................................231
checking and adding ..............231
dipstick ....................................231
filter, specifications ........234, 262
recommendations ...................234
refill capacities ........................262
specifications ..................265, 267
Exhaust fumes ..........................158
F
Fluid capacities .........................262
Foglamps .....................................68
Four-Wheel Drive vehicles
description ..............................169
driving off road .......................171
indicator light ...................14, 170
preparing to drive your
vehicle .....................................162
Fuel ............................................242
calculating fuel economy .......247
cap .....................................14, 244capacity ...................................262
choosing the right fuel ...........245
comparisons with EPA fuel
economy estimates .................250
detergent in fuel .....................246
filling your vehicle
with fuel ..................242, 244, 247
filter, specifications ........246, 262
fuel pump shut-off switch .....187
gauge .........................................16
improving fuel economy ........247
low fuel warning light ..............13
octane rating ...................245, 267
quality ......................................245
running out of fuel .................246
safety information relating to
automotive fuels .....................242
Fuses ..................................189±190
G
Garage door opener ....................82
Gas cap (see Fuel cap) ......14, 244
Gas mileage
(see Fuel economy) .................247
Gauges .........................................15
engine coolant temperature
gauge .........................................15
fuel gauge ..................................16
odometer ...................................17
speedometer .............................16
tachometer ................................17
GAWR (Gross Axle
Weight Rating) ..........................178
calculating ...............................180
definition .................................178
driving with a heavy load ......178
location ....................................178
Index
276