service schedule FORD ESCAPE 2013 3.G User Guide

911 Assist May Not Work If
•Your mobile phone or 911 Assist
hardware was damaged in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) paired and connected to
the system was thrown from the
vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to
emergency services that the vehicle has
been in a crash involving the deployment
of an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of
electronically or verbally disclosing to 911
operators the vehicle location or other
details about the vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems that are
electronically monitored by the vehicle and
will not monitor or report the status of any
other system, (i.e., brake lining wear).
Failure to perform scheduled maintenance
and regularly inspect your vehicle may
result in vehicle damage and serious injury.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your mobile phone. Before
running a report, review Vehicle Health
Report privacy notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to automatically remind you to run reports
at specific mileage intervals. Mobile phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle's overall health in the form of
diagnostic report card. The vehicle health
report contains valuable information such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open Recalls and Field Service Actions
• Unserviced items from vehicle
inspections by your authorized dealer
To run a report (after the vehicle has been
running a minimum of 60 seconds):
1. Press the phone button to enter the Phone menu.
2. Scroll until Vehicle Health is selected
and press OK.
3. Scroll to select from User Preferences or Run Report.
297
SYNC®

Vehicle Health Report OptionsAutomatic Reports: Press OK and select on or off. Select
"On" to have SYNC automatically prompt you to run a
health report at certain mileage intervals. You must first
turn this feature on before you can select the mileage
intervals at which you would like to be prompted.
User Preferences: Press
OK to select and enter the
menu. Scroll to select from:
Mileage Intervals: Press OK. Scroll to select between
5000, 7500 or 10000 mile intervals and press OK to make
your selection.
Return: Press OK to exit the menu.
Press OK for SYNC to run a health report of your vehicle's
diagnostic systems and send the results to Ford where it
is combined with scheduled maintenance information,
open recalls and other field service actions and un-serviced
vehicle inspection items from your authorized dealer.
Run Report
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report,
Ford Motor Company may collect your
mobile phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect additional vehicle information. Ford
may use the vehicle information it collects
for any purpose. If you do not want to
disclose your mobile phone number or
vehicle information, do not run the feature
or set up your Vehicle Health Report profile
at www.SYNCMyRide.com. Refer to
Vehicle Health Report Terms and
Conditions, and Privacy Statement at
www.SYNCMyRide.com for more
information. SYNC Services: Traffic, Directions
& Information (TDI)
Note:
SYNC Services requires activation
prior to use. Visit www.SYNCMyRide.com
to register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
mobile phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See Using SYNC® With
Your Phone (page 283).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your mobile phone. Make sure
your mobile phone is not blocking caller ID
before using SYNC Services.
298
SYNC®

SIRIUS Travel Link (If Equipped)
WARNING
Driving while distracted can result in
loss of vehicle control, accident and
injury. Ford strongly recommends
that drivers use extreme caution when
using any device or feature that may take
their focus off the road. Your primary
responsibility is the safe operation of the
vehicle. We recommend against the use
of any handheld device while driving,
encourage the use of voice-operated
systems when possible and that you
become aware of applicable state and
local laws that may affect use of electronic
devices while driving.
Note: In order to use SIRIUS Travel Link,
your vehicle must be equipped with
navigation and your navigation SD card
must be in the SD card slot. Note:
A paid subscription is required to
access and use these features. Go to
www.siriusxm.com/travellink for more
information.
Note: Visit www.siriusxm.com/traffic# and
click on Coverage map and details for a
complete listing of all traffic areas covered
by SIRIUS Travel Link.
Note: Neither SIRIUS nor Ford is responsible
for any errors or inaccuracies in the SIRIUS
Travel Link services or its use in vehicles.
SIRIUS Travel Link (if activated) can help
you locate the best gas prices, find movie
listings, get current traffic alerts, access
the current weather map, get accurate ski
conditions and scores to current sports
games.
Press the Information button, select Sirius
Travel Link, then choose from any of the
following services:
You Can
When You Select
Identify traffic incidents on your route, nearby your vehicle's
current location or near any of your favorite places (if
programmed).
Traffic On Route
Traffic Nearby
View fuel prices at stations close to your vehicle's location
or on an active navigation route.
Fuel Prices
View the nearby weather, current weather, or the 5-day
forecast for the chosen area. Select Map to see the
weather map which can show storms, radar information,
charts and winds. Select Area to select from a listing of
weather locations.
Weather
View scores and schedules from a variety of sports. You
can also save up to 10 favorite teams for easier access.
The score automatically refreshes when a game is in
progress.
Sports Info.
View nearby movie theaters and their show times (if
available).
Movie Listings
View ski conditions for a specific area.
Ski Conditions
362
MyFord Touch®

•A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
activate 911 Assist); however, if 911 Assist
is triggered, SYNC tries to contact
emergency services. If a connected phone
is damaged or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
Failure to cancel the call results in
SYNC attempting to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If the call is not cancelled and a successful
call is made, a pre-recorded message is
played for the 911 operator, then the
occupant(s) in the vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems
are capable of receiving this information
electronically. 911 Assist May Not Work If
•
Your mobile phone or 911 Assist
hardware was damaged in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) paired and connected to
the system was thrown from the
vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to
emergency services that the vehicle has
been in a crash involving the deployment
of an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of
electronically or verbally disclosing to 911
operators the vehicle location or other
details about the vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems that are
electronically monitored by the vehicle and
will not monitor or report the status of any
other system, (i.e., brake lining wear).
Failure to perform scheduled maintenance
and regularly inspect your vehicle may
result in vehicle damage and serious injury.
Note: This feature is only available in the
United States.
366
MyFord Touch®

Note:Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature
Note: This feature may not function
properly if you have enabled caller ID
blocking on your mobile phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Mobile phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to automatically remind you to run reports
at specific mileage intervals. Mobile phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle's overall health in the form of
diagnostic report card. The Vehicle Health
Report contains valuable information such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Unserviced items from vehicle
inspections by your authorized dealer Making a Report
To run a report by touchscreen, touch the
Information button, Apps, then Vehicle
Health Report.
To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle health
report".
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report,
Ford Motor Company may collect your
mobile phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect additional vehicle information. Ford
may use the vehicle information it collects
for any purpose. If you do not want to
disclose your mobile phone number or
vehicle information, do not run the feature
or set up your Vehicle Health Report profile
at www.SYNCMyRide.com. Refer to
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
CLIMATE
Press the lower right corner on
the touchscreen to access your
climate control features.
Depending on your vehicle line and option
package, your climate screen may look
different than what is shown here.
367
MyFord Touch®
E142599
E142612

General Maintenance Information
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may also
help to increase the value of your vehicle
when you sell or trade it. Keep all receipts
for completed maintenance with your
vehicle.
Regular maintenance intervals for your
vehicle have been established based upon
rigorous testing. It is important that you
have your vehicle serviced at the proper
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is keep your cost
of owning the vehicle down.
It is your responsibility to see that all
scheduled maintenance is performed and
that the materials used meet the
specifications identified in this Owner's
Manual. See Capacities and
Specifications (page 267).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-Trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians, have
received.Your vehicle is very sophisticated and built
with multiple complex performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Genuine Ford and Motorcraft®
Replacement Parts
Dealerships stock Ford, Motorcraft and
Ford-authorized branded remanufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide 12
month or 12000 mile (20000 kilometer)
parts and labor limited warranty.
If you do not use Ford authorized parts they
may not meet our specifications and
depending on the part it could affect
emissions compliance.
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to collision
repairs.
Note:
Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
ensure the proper performance of your
vehicle and its emission control systems,
it is imperative that scheduled
maintenance be completed at the
designated intervals.
396
Scheduled Maintenance

Your vehicle is equipped with the
Intelligent Oil Life Monitor® system which
displays a message in the message center
at the proper oil change service interval.
This interval may be up to one year or
10000 miles (16000 kilometers).
When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
message center display, it is time for an oil
change. The oil change must be done
within two weeks or 500 miles (800
kilometers) of the ENGINE OIL CHANGE
DUE or OIL CHANGE REQUIRED message
appearing. The Intelligent Oil Life Monitor®
must be reset after each oil change. See
Engine Oil Check (page 221).
If your message center is prematurely reset
or becomes inoperative, you should
perform the oil change interval at six
months or 5000 miles (8000 km) from
your last oil change. Never exceed one year
or 10000 miles (16000 kilometers)
between oil change intervals.
Your vehicle is very sophisticated and built
with multiple complex performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
We recommend maintenance intervals for
various parts and component systems
based upon engineering testing. We rely
upon this testing to determine the most
appropriate mileage for replacement of
oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommend against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the using only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement for parts because they are
engineered for your vehicle.Additives and Chemicals
Recommended additives and chemicals
are listed in this Owner's Manual and in the
Workshop Manual. Additional chemicals
or additives not approved by Ford Motor
Company are not recommended as part
of normal maintenance. Please consult
your Warranty Manual for complete
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, discolored fluids that
also show signs of overheating or foreign
material contamination should be
inspected immediately by a qualified
expert such as the factory-trained
technicians at your dealership.
Your vehicle
’s oils and fluids should be
changed at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Certain basic maintenance checks and
inspections should be performed every
month or at six months intervals.
Check Every Month
• Engine oil level.
• Function of all interior and exterior
lights.
• Tires for wear and proper pressure,
including the spare tire.
• Windshield washer fluid level.
397
Scheduled Maintenance

Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. It is your checklist that gives
you immediate feedback on the overall
condition of your vehicle. You know what
has been checked, what is okay as well as
those things that may require future or
immediate attention. The multi-point
vehicle inspection is one more way to keep
your vehicle running great.
Normal Scheduled Maintenance
Intelligent Oil Life Monitor®
Your vehicle is equipped with an Intelligent
Oil Life Monitor that determines when the
engine oil should be changed based on
how your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduce environmental
waste at the same time.This means you won
’t have to remember
to change the oil on a mileage-based
schedule; the vehicle lets you know when
an oil change is due by displaying ENGINE
OIL CHANGE DUE or OIL CHANGE
REQUIRED in the message center.
The following table is intended to provide
examples of vehicle use and its impact on
engine oil change intervals. It is provided
as a guideline only. Actual engine oil
change intervals depends on several
factors and generally decreases with
severity of use.
When to expect the OIL CHANGE REQUIRED message
Vehicle use and example
Miles (kilometers)
Normal
7500-10000
(12000-16000) Normal commuting with highway driving
No or moderate load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499
(8000-11999) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999
(4000-7999) Maximum load or towing
Extreme hot or cold operation
399
Scheduled Maintenance

At every oil change interval as indicated by the message center1
Change engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the cabin air filter.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints. Lubricate any areas with grease fittings (4WD
vehicles).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings (4WD vehicles).
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 10000 miles (16000 km) between service intervals.
2 Reset the Intelligent Oil Life Monitor® after each engine oil and filter change. See Engine
Oil Check (page 221).
Additional Maintenance Items 1
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant.2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km)
400
Scheduled Maintenance

Special Operating Conditions
If you operate your vehicle primarily in any
of the following conditions, you need to
perform additional maintenance as
indicated. If you operate your vehicle
occasionally under any of these
conditions, it is not necessary to perform
the additional maintenance. For specific
recommendations, see your dealership
service advisor or technician.405
Scheduled Maintenance
E146852
Repair Order #:Distance:
Engine
hours (optional):
Multi-point inspection (recommended): Signature:
Dealer stamp
E146852
Repair Order #:Distance:
Engine
hours (optional):
Multi-point inspection (recommended): Signature:
Dealer stamp