roof FORD ESCAPE 2014 3.G User Guide

Note:If you cannot loosen the thumbwheel
with your hand, loosen the fastener head.
You can also use a small screwdriver or
similar tool to loosen the thumbwheel by
inserting the shaft between the two paddles
of the thumbwheel and rotating it loose.
2. Remove the crossbar by sliding the
ends off of the shoulder bolts in the
side rails.
3. Move the crossbar to the new side rail
position and slide the crossbar onto
the shoulder bolt at that position.
4. Replace and tighten the thumbwheels
at both sides of the crossbar by turning
them clockwise until tight. You can use
a small screwdriver or similar tool to
tighten if necessary.
Make sure to check that the thumbwheels
are tight each time you add or remove load
from the roof rack, and periodically while
traveling. Make sure that the load is secure
before traveling.
LOAD LIMIT
Vehicle Loading - with and
without a Trailer
This section will guide you in the
proper loading of your vehicle,
trailer or both, to keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading yourvehicle will provide maximum
return of vehicle design
performance. Before loading your
vehicle, familiarize yourself with
the following terms for
determining your vehicle’s weight
ratings, with or without a trailer,
from the vehicle’s Tire Label or
Safety Compliance Certification
Label:
Base Curb Weight - is the weight
of the vehicle including a full tank
of fuel and all standard
equipment. It does not include
passengers, cargo, or optional
equipment.
Vehicle Curb Weight - is the
weight of your new vehicle when
you picked it up from your
authorized dealer plus any
aftermarket equipment.
168
Load Carrying

THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you havealready taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203-1833
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
192
Customer Assistance

Protected components Fuse amp rating Fuse or relay number
Rain sensor module, Auto-dimming mirror 5A F62
Not used (spare) 10A F63
Not used — F64
Liftgate release 10A F65
Driver door unlock supply 20A F66
SYNC, Multifunction display, Global posi-
tioning system module 7.5A F67
Not used — F68
Instrument cluster 5A F69
Central lock and unlock supply 20A F70
Heating control head (manual air condi-
tioner), Dual electronic automatic
temperature control 10A F71
Steering wheel module 7.5A F72
Data link connector 7.5A F73
High beam headlamp supply 15A F74
Fog lamp supply 15A F75
Reversing lamp supply 10A F76
Washer pump 20A F77
Ignition switch, Start button 5A F78
Radio, Navigation DVD player, Touch
screen, Hazard light switch, Door lock
switch 15A F79
Moonroof supply 20A F80
Radio frequency receiver 5A F81
Washer pump ground 20A F82
Central locking ground 20A F83
Drive door unlock ground 20A F84
Electronic 15 feed 7.5A F85
202
Fuses

• Wash your vehicle first, using cool or
lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail
Wash.
• Use Motorcraft Custom Bright Metal
Cleaner. Apply the product as you
would a wax to clean bumpers and
other chrome parts; allow the cleaner
to dry for a few minutes, then wipe off
the haze with a clean, dry rag.
• Do not apply cleaning product to hot
surfaces and do not leave cleaning
product on chrome surfaces for a
period of time exceeding that which is
recommended.
• Using other non-recommended
cleaners can result in severe and
permanent cosmetic damage.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free from packed dirt.
Cleaning Plastic Exterior Parts
Use only approved products to clean
plastic parts
• For routine cleaning, use Motorcraft
Detail Wash.
• If tar or grease spots are present, use
Motorcraft Bug and Tar Remover.
REPAIRING MINOR PAINT
DAMAGE
Your authorized dealer has touch-up paint
to match your vehicle’s color. Take your
color code (printed on a sticker in the
driver’s door jamb) to your authorized
dealer to ensure you get the correct color.• Remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout
before repairing paint chips.
• Always read the instructions before
using the products.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
• Roof racks.
• Bumpers.
• Grained door handles.
• Side mouldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
228
Vehicle Care

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit our
online store at: Accessories.Ford.com (U.S.
only).
Ford Custom Accessories are available for
your vehicle through your local Ford or Ford
of Canada authorized dealer. Ford Motor
Company will repair or replace any properly
authorized dealer-installed Ford Custom
Accessories found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories. The accessories will be
warranted for whichever provides you the
greatest benefit:
• 12 months or 12000 miles (20000 km)
(whichever occurs first), or
• the remainder of your new vehicle
limited warranty.
Contact your authorized dealer for details
and a copy of the warranty.
Exterior style
• Hood deflector*
• Side window deflectors
• Splash guards
• Custom graphics*
Interior style
• Floor mats
• Interior light kit
Lifestyle
• Ash cup / smoker's packages
• Cargo area protector
• Cargo net*
• Cargo shade
• Soft cargo organizers
• Roof racks and carriers*• Recovery hook (towing eye)
• Trailer towing accessories
Peace of mind
• Keyless entry keypad
• Remote start
• Vehicle security systems
• Wheel locks
• Bumper mounted parking assist
system*
*Ford Licensed Accessories (FLA) are
warranted by the accessory
manufacturer's warranty. Ford Licensed
Accessories are fully designed and
developed by the accessory manufacturer
and have not been designed or tested to
Ford Motor Company engineering
requirements. Contact your Ford
authorized dealer for details regarding the
manufacturer's limited warranty and a
copy of the FLA product limited warranty
offered by the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
380
Accessories

Information....................................................359911 Assist...............................................................365
Alerts......................................................................365
Calendar...............................................................365
SIRIUS Travel Link.............................................362
SYNC Services (If Equipped, United States
Only).................................................................360
Vehicle Health Report......................................367
Information Messages..................................91Airbag........................................................................91
Alarm........................................................................92
Battery and Charging System.........................92
Blind Spot Information and Cross Traffic
Alert System......................................................92
Doors.........................................................................93
Engine.......................................................................94
Hill Start Assist.....................................................94
Keyless Vehicle.....................................................94
Lighting....................................................................95
Maintenance..........................................................96
Message indicator.................................................91
MyKey.......................................................................96
Park Aid....................................................................97
Park Brake...............................................................97
Power Steering.....................................................98
Starting System ...................................................98
Tire Pressure Monitoring System.................100
Traction Control..................................................100
Transmission and Four-Wheel Drive............98
Installing Child Seats.....................................19Child Seats...............................................................19
Using Lap and Shoulder Belts..........................19
Using Lower Anchors and Tethers for
CHildren (LATCH)............................................22
Using Tether Straps.............................................23
Instrument Cluster........................................83
Instrument Lighting Dimmer......................74
Vehicles With Front Fog Lamps......................74
Vehicles Without Front Fog Lamps...............74
Interior Lamps..................................................75Front Interior Lamp .............................................76
Rear Interior Lamp...............................................76
Interior Mirror...................................................80Auto-Dimming Mirror...........................................81Introduction.........................................................7
J
Jump-Starting the Vehicle........................187Connecting the Jumper Cables.....................188
Jump Starting......................................................188
Preparing Your Vehicle......................................187
Removing the Jumper Cables.......................188
K
Keyless Entry....................................................62SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................62
Keyless Starting.............................................123Ignition Modes.....................................................124Keys and Remote Controls.........................44
Knee Airbag.......................................................37
L
Lighting Control...............................................73Headlamp Flasher................................................73
High Beams.............................................................73
Lighting...............................................................73
Load Carriers
See: Roof Racks and Load Carriers..............167Load Carrying.................................................166
Load Limit.......................................................168
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles..............................................................175
Vehicle Loading - with and without a
Trailer.................................................................168
Locking and Unlocking.................................55Activating Intelligent Access ..........................56
Autolock...................................................................57
Battery Saver.........................................................58
Illuminated Entry..................................................58
Illuminated Exit.....................................................58
Mechanical Key.....................................................56
Opening a Rear Door from Inside..................56
Power Door Locks................................................55
Remote Control....................................................55
Smart Unlocks For Integrated Keyhead
Transmitter.........................................................57
Smart Unlocks For Intelligent Access Keys
................................................................................5 7
Locks...................................................................55
419
Index

Luggage Covers.............................................166
Lug Nuts
See: Changing a Road Wheel........................255
M
Maintenance.................................................206General Information.........................................206Manual Climate Control.............................101
Manual Liftgate..............................................58
Closing the Liftgate.............................................59
Opening the Liftgate...........................................59
Manual Seats...................................................111Adjusting the Height of the Driver's
Seat.......................................................................111
Moving the Seat Backward and
Forward...............................................................111
Recline Adjustment.............................................112
Media Hub......................................................285
Memory Function...........................................113
Saving a Pre-Set Position.................................114Message CenterSee: Information Displays................................88MirrorsSee: Heated Windows and Mirrors...............107
See: Windows and Mirrors................................78
Mobile Communications Equipment.......12
Moonroof............................................................81
Bounce-Back.........................................................82
Opening and Closing the Moonroof..............82
Opening and Closing the Sunscreen............82
Venting the Moonroof........................................82
Motorcraft Parts...........................................262
MyFord Touch™...........................................320
General Information.........................................320MyKey Troubleshooting...............................52
MyKey™.............................................................49
Principle of Operation........................................49
N
Navigation........................................................371cityseekr.................................................................373
Map Mode.............................................................375
Navigation Map Updates.................................377
Navigation Voice Commands........................377
Point of Interest (POI) Categories...............372
Quick-touch Buttons.........................................377
Setting a Destination.........................................371
Setting Your Navigation Preferences..........374
Normal Scheduled Maintenance..........403Intelligent Oil-Life Monitor®.........................403
Maintenance Intervals....................................404
O
Oil CheckSee: Engine Oil Check........................................211Opening and Closing the Hood.............206Closing the Hood...............................................207
Opening the Hood............................................206
Ordering Additional Owner's
Literature......................................................194
Obtaining a French Owner’s Manual..........194Overhead Console........................................122
P
Parking Aid......................................................150Front Sensing System........................................151
Rear Sensing System........................................150
Parking Aids....................................................150
Parking Brake.................................................146
Passive Anti-Theft System........................64
SecuriLock®...........................................................64PAT SSee: Passive Anti-Theft System.....................64Perchlorate.........................................................11
Personal Safety System™..........................34
How Does the Personal Safety System
Work?..................................................................34
420
Index

Phone...............................................................353Making Calls........................................................355
Pairing Subsequent Phones..........................355
Pairing Your Phone for the First Time........354
Phone Menu Options.......................................355
Phone Settings....................................................357
Phone Voice Commands................................358
Receiving Calls....................................................355
Text Messaging...................................................356
Power Door LocksSee: Locking and Unlocking.............................55Power Liftgate.................................................59Obstacle Detection.............................................62
Opening and Closing the Liftgate..................60
Setting the Liftgate Open Height....................61
Power Seats.....................................................112Power Lumbar.......................................................113Power Steering Fluid Check......................215
Power Windows..............................................78
Accessory Delay....................................................79
Bounce-Back.........................................................78
One-Touch Down.................................................78
One-Touch Up.......................................................78
Window Lock.........................................................78
R
Rear Seat Armrest.........................................115
Rear Seats........................................................114
Folding the Seatback.........................................114
Recline Adjustment............................................114
Unfolding the Seatback....................................114
Rear Under Floor Storage.........................166Adjustable Load Floor......................................166
Cargo Management System..........................166
Passenger Compartment Floor....................166
Rear View Camera.......................................156Using the Rear View Camera System.........156Rear View CameraSee: Rear View Camera....................................156Rear Window Wiper and Washers............71Rear Window Washer..........................................72
Rear Window Wiper..............................................71
Recommended Towing Weights.............177
Refueling..........................................................130
Easy Fuel™ Capless Fuel System.................131
Remote Control..............................................44Car Finder................................................................46
Integrated Keyhead Transmitters .................44
Intelligent Access Key.........................................45
Remote Start .........................................................47
Replacing the Battery.........................................45
Sounding a Panic Alarm....................................47
Remote Start..................................................107Automatic Settings...........................................108
Heated and Cooled Devices...........................108
Last Settings........................................................108
Removing a Headlamp..............................222
Repairing Minor Paint Damage..............228
Replacement Parts
Recommendation.........................................11
Collision Repairs.....................................................11
Scheduled Maintenance and Mechanical
Repairs...................................................................11
Warranty on Replacement Parts.....................12
Replacing a Lost Key or Remote
Control............................................................48
Reporting Safety Defects (Canada
Only)...............................................................195
Reporting Safety Defects (U.S.
Only)..............................................................194
Roadside Assistance..................................186
Vehicles Sold In Canada : Getting Roadside
Assistance........................................................186
Vehicles Sold In Canada : Using Roadside
Assistance........................................................186
Vehicles Sold In The U.S.: Getting Roadside
Assistance........................................................186
Vehicles Sold In The U.S. : Using Roadside
Assistance........................................................186
Roadside Emergencies..............................186
Roof Racks and Load Carriers..................167
Adjusting the Crossbar.....................................167Running-InSee: Breaking-In..................................................183Running Out of Fuel.....................................129Refilling With a Portable Fuel
Container..........................................................129
S
Safety Belt Height Adjustment................30
Safety Belt Minder..........................................31
Belt-Minder®..........................................................31
421
Index

Safety Belts......................................................26Principle of Operation........................................26Safety Belt Warning Lamp and Indicator
Chime..............................................................30
Conditions of operation.....................................30Safety Canopy™.............................................41
Safety Precautions.......................................128
Satellite Radio...............................................281
Satellite Radio Electronic Serial Number
(ESN).................................................................282
Satellite Radio Reception Factors...............282
SIRIUS® Satellite Radio Service..................282
Troubleshooting.................................................283
Scheduled Maintenance Record..........408
Scheduled Maintenance..........................400
Seats.................................................................109
Security..............................................................64
Settings............................................................327
Clock.......................................................................328
Display...................................................................328
Settings.................................................................329
Sound.....................................................................329
Vehicle...................................................................329
Side Airbags.....................................................40
Sitting in the Correct Position.................109
Snow Chains
See: Using Snow Chains.................................250Special Notices................................................12New Vehicle Limited Warranty.........................12
Notice to Owners of Pickup Trucks and
Utility Type Vehicles........................................12
Special Instructions..............................................12
Using Your Vehicle as an Ambulance............12
Using Your Vehicle With a Snowplow............12
Special Operating Conditions Scheduled
Maintenance..............................................406
Speed Control
See: Cruise Control............................................159Stability Control............................................148Principle of Operation.......................................148Starter SwitchSee: Ignition Switch............................................123
Starting a Gasoline Engine........................124Failure to Start.....................................................125
Guarding Against Exhaust Fumes................126
Important Ventilating Information...............126
Stopping the Engine When Your Vehicle is
Moving................................................................126
Stopping the Engine When Your Vehicle is
Stationary.........................................................125
Vehicles with an Ignition Key..........................124
Vehicles with Keyless Start.............................124
Starting and Stopping the Engine..........123General Information...........................................123Steering............................................................164Electric Power Steering....................................164Steering Wheel...............................................66
Storage Compartments.............................122
Sunroof
See: Moonroof........................................................81Sun Visors..........................................................81Illuminated Vanity Mirror....................................81Supplementary Restraints System.........35Principle of Operation.........................................35Symbols Glossary.............................................7
SYNC™ Applications and Services.......301
911 Assist................................................................301
SYNC Services: Traffic, Directions &
Information (TDI).........................................304
Vehicle Health Report......................................303
SYNC™...........................................................286General Information.........................................286SYNC™ Troubleshooting..........................314
T
Technical SpecificationsSee: Capacities and Specifications.............261The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................192
Tire Care..........................................................236
Glossary of Tire Terminology.........................237
Information About Uniform Tire Quality
Grading.............................................................236
Information Contained on the Tire
Sidewall............................................................238
Temperature A B C.............................................237
Traction AA A B C...............................................236
Treadwear............................................................236
422
Index