tow FORD ESCAPE 2014 3.G Service Manual

ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
• 24 hours, seven days a week.
• for the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare, if
provided with the vehicle (except
vehicles that have been supplied with
a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement
cost is the customer's responsibility).
• fuel delivery — Independent Service
Contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2.0 gallons (7.5 liters) of gasoline or
5.0 gallons (18.9 liters) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month period.
• winch out — available within 100 feet
(30.5 meters) of a paved or county
maintained road, no recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized dealer
within 35 miles (56.3 kilometers) of the
disablement location or to the nearest
authorized dealer. If a member
requests to be towed to an authorized
dealer more than 35 miles (56.3
kilometers) from the disablement
location, the member shall be
responsible for any mileage costs in
excess of 35 miles (56.3 kilometers).Trailers shall be covered up to $200 if the
disabled eligible vehicle requires service at
the nearest authorized dealer. If the trailer
is disabled, but the towing vehicle is
operational, the trailer does not qualify for
any roadside services.
Vehicles Sold In The U.S. : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is
found in the owner's information portfolio
in the glove compartment.
U.S. Ford vehicle customers who require
Roadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest dealership within 35 miles
(56.3 kilometers). To obtain
reimbursement information, U.S. Ford
vehicle customers call 1-800-241-3673.
Customers will be asked to submit their
original receipts.
Vehicles Sold In Canada : Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
Canadian roadside coverage and benefits
may differ from the U.S. coverage. If you
require more information, please refer to
the coverage section of your warranty
guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
186
Roadside Emergencies

Protected components Fuse amp rating Fuse or relay number
Not used — F8
Driver seat motor 25A F9
Driver seat memory module logic feed 5A F10
Rear ignition coil feed 5A F11
Not used — F12
Not used — F13
Not used — F14
Not used — F15
Not used — F16
Not used — F17
Not used — F18
Not used — F19
Not used — F20
Not used — F21
Not used — F22
Audio amplifier 25A F23
DC/AC power converter 30A F24
Power liftgate 25A F25
Accessories, Trailer tow module 30 feed 1 40A F26
Not used — F27
Not used — F28
Blind spot detection system, Rear view
camera with park assist 5A F29
Parking aid module 5A F30
Not used — F31
DC/AC power converter 5A F32
Not used — F33
204
Fuses

REMOVING A HEADLAMP
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2
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1. Make sure the headlamp control is in
the off position and open the hood.
2. Remove the two screws from the
headlamp assembly.
3. Carefully pull the headlamp assembly
as far as possible towards the front of
the vehicle to disengage it from the
lower fixing point.
4. Carefully lift the outer side of the
headlamp and remove it.
5. Disconnect the electrical connector.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented to
accommodate normal changes in pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a thin film of
mist can form on the interior of the lens.
The thin mist eventually clears and exits
through the vents during normal operation.
Clearing time may take as long as 48 hours
under dry weather conditions.Examples of acceptable condensation are:
• Presence of thin mist (no streaks, drip
marks or droplets).
• Fine mist covers less than 50% of the
lens.
Examples of unacceptable moisture
(usually caused by a lamp water leak) are:
• Water puddle inside the lamp.
• Large water droplets, drip marks or
streaks present on the interior of the
lens.
Take your vehicle to a dealer for service if
any of the above conditions of
unacceptable moisture are present.
Replacing Headlamp Bulbs
WARNING
Handle a halogen headlamp bulb
carefully and keep out of children’s
reach. Grasp the bulb by only its
plastic base and do not touch the glass.
The oil from your hand could cause the
bulb to break the next time the headlamps
are operated.
Note:If the bulb is accidentally touched, it
should be cleaned with rubbing alcohol
before being used.
222
Maintenance

GENERAL INFORMATION
Your Ford or Lincoln authorized dealer has
many quality products available to clean
your vehicle and protect its finishes.
CLEANING PRODUCTS
For best results, use the following products
or products of equivalent quality:
Motorcraft Bug and Tar Remover (ZC-42)
Motorcraft Custom Bright Metal Cleaner
(ZC-15)
Motorcraft Detail Wash (ZC-3-A)
Motorcraft Dusting Cloth (ZC-24)
Motorcraft Engine Shampoo and
Degreaser (U.S. only) (ZC-20)
Motorcraft Engine Shampoo (Canada
only) (CXC-66-A)
Motorcraft Multi-Purpose Cleaner (Canada
only) (CXC-101)
Motorcraft Premium Glass Cleaner
(Canada only) (CXC-100)
Motorcraft Premium Quality Windshield
Washer Fluid (Canada only) [CXC-37-(A,
B, D or F)]
Motorcraft Premium Windshield Wash
Concentrates (U.S. only) (ZC-32-A1 or
ZC-32-B1)
Motorcraft Professional Strength Carpet
& Upholstery Cleaner (ZC-54)
Motorcraft Spot and Stain Remover (U.S.
only) (ZC-14)
Motorcraft Ultra-Clear Spray Glass Cleaner
(ZC-23)
Motorcraft Vinyl Cleaner (Canada only)
(CXC-93)
Motorcraft Wheel and Tire Cleaner
(ZC-37-A)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH
shampoo, such as Motorcraft® Detail
Wash.
• Never use strong household detergents
or soap, such as dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
• Never wash a vehicle that is “hot to the
touch” or during exposure to strong,
direct sunlight.
• Dry your vehicle with a chamois or soft
terry cloth towel in order to eliminate
water spotting.
• Immediately remove items such as
gasoline, diesel fuel, bird droppings and
insect deposits because they can cause
damage to your vehicle’s paintwork
and trim over time. Use Motorcraft Bug
and Tar Remover.
• Remove any exterior accessories, such
as antennas, before entering a car
wash.
Note:Suntan lotions and insect repellents
can damage any painted surface; if these
substances come in contact with your
vehicle, wash off as soon as possible.
Stripes or Graphics (if equipped)
Do not use a commercial or high-pressure
wand on the surface or edge of stripes and
graphics. This can cause damage to the
film and cause the edge of the film to peel
away from the vehicle surface.
Exterior Chrome
Note:Never use abrasive materials such as
steel wool or plastic pads as they can
scratch the chrome surface.
Note:Do not use chrome cleaner, metal
cleaner or polish on wheels and wheel
covers
227
Vehicle Care

Driving habits have a great deal
to do with your tire mileage and
safety.
*Observe posted speed limits
*Avoid fast starts, stops and turns
*Avoid potholes and objects on
the road
*Do not run over curbs or hit the
tire against a curb when parking
Highway Hazards
No matter how carefully you drive
there’s always the possibility that
you may eventually have a flat tire
on the highway. Drive slowly to the
closest safe area out of traffic.
This may further damage the flat
tire, but your safety is more
important.
If you feel a sudden vibration or
ride disturbance while driving, or
you suspect your tire or vehicle
has been damaged, immediately
reduce your speed. Drive with
caution until you can safely pull
off the road. Stop and inspect the
tires for damage. If a tire is
under-inflated or damaged,
deflate it, remove wheel and
replace it with your spare tire and
wheel. If you cannot detect a
cause, have the vehicle towed to
the nearest repair facility or tire
dealer to have the vehicle
inspected.Tire and Wheel Alignment
A bad jolt from hitting a curb or
pothole can cause the front end
of your vehicle to become
misaligned or cause damage to
your tires. If your vehicle seems to
pull to one side when you’re
driving, the wheels may be out of
alignment. Have an authorized
dealer check the wheel alignment
periodically.
Wheel misalignment in the front
or the rear can cause uneven and
rapid treadwear of your tires and
should be corrected by an
authorized dealer. Front-wheel
drive vehicles and those with an
independent rear suspension (if
equipped) may require alignment
of all four wheels.
The tires should also be balanced
periodically. An unbalanced tire
and wheel assembly may result in
irregular tire wear.
Tire Rotation
Note:If your tires show uneven
wear ask an authorized dealer to
check for and correct any wheel
misalignment, tire imbalance or
mechanical problem involved
before tire rotation.
249
Wheels and Tires

1.T-type mini-spare: This spare tire
begins with the letter T for tire size and
may have Temporary Use Only molded in
the sidewall.
2.Full-size dissimilar spare with label
on wheel: This spare tire has a label on
the wheel that states: THIS WHEEL AND
TIRE ASSEMBLY FOR TEMPORARY USE
ONLY.
When driving with one of the dissimilar
spare tires listed above, do not:
• Exceed 50 mph (80 km/h)
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability
3.Full-size dissimilar spare without
label on wheel
When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
• Exceed 70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.• Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Tire Change Procedure
WARNINGS
When one of the front wheels is off
the ground, the transmission alone
will not prevent your vehicle from
moving or slipping off the jack, even if your
vehicle is in position P.
To help prevent your vehicle from
moving when you change a tire, be
sure the parking brake is set, then
block (in both directions) the wheel that
is diagonally opposite (other side and end
of your vehicle) to the tire being changed.
256
Wheels and Tires

10. Remove the lug nuts with the lug
wrench.
Note:If equipped with full wheel covers
with exposed wheel nuts, remove the wheel
nuts prior to removing the wheel cover or
damage to the wheel cover may occur.
11. Replace the flat tire with the spare
tire, making sure the valve stem is
facing outward. Reinstall the lug nuts
until the wheel is snug against the
hub. Do not fully tighten the lug nuts
until the wheel has been lowered.
12. Lower the wheel by turning the jack
handle counterclockwise.
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E75442
13. Remove the jack and fully tighten the
lug nuts in the order shown. See
Technical Specifications (page
259).
Stowing the flat tire
1. Put the jack and lug wrench away.
Make sure the jack is fastened so it
does not rattle when you drive.
2. Unblock the wheels.3. Stow the flat tire on the floor in the
cargo area. Secure with the flat tire
retainer strap by following the next
steps:
E142906
4. Locate the cargo tie-down near the
seat back. Push the loop of the retainer
strap through the tie-down. Thread the
non-loop end through the loop.
E157926
5. Weave the retainer strap through the
wheel openings.
6. Locate the front cargo tie-down at the
opposite corner of the cargo area to
the tie-down used in Step 4. Thread
the retainer strap through the tie-down
and pull tight.
7. Secure by tying a 2-half hitch knot.
258
Wheels and Tires

GENERAL INFORMATION
Radio Frequencies and Reception
Factors
AM and FM frequencies are established by
the Federal Communications Commission
(FCC) and the Canadian Radio and
Telecommunications Commission (CRTC).
Those frequencies are:
• AM: 530, 540-1700, 1710 kHz
• FM: 87.9-107.7, 107.9 MHz
Radio Reception Factors
The further you travel from an FM station, the weaker the
signal and the weaker the reception. Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception. Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting. Station overload
CD and CD Player Information
Note:CD units play commercially pressed
4.75-inch (12 centimeter) audio compact
discs only. Due to technical incompatibility,
certain recordable and re-recordable
compact discs may not function correctly
when used in Ford CD players.
Note:Do not insert CDs with homemade
paper (adhesive) labels into the CD player
as the label may peel and cause the CD to
become jammed. You should use a
permanent felt tip marker rather than
adhesive labels on your homemade CDs.
Ballpoint pens may damage CDs. Please
contact an authorized dealer for further
information.
Note:Do not use any irregularly shaped
discs or discs with a scratch protection film
attached.
Always handle discs by their edges only.
Clean the disc with an approved CD
cleaner only. Wipe it from the center of the
disc toward the edge. Do not clean in a
circular motion.Do not expose discs to direct sunlight or
heat sources for extended periods.MP3 Track and Folder Structure
Audio systems capable of recognizing and
playing MP3 individual tracks and folder
structures work as follows:
• There are two different modes for MP3
disc playback: MP3 track mode
(system default) and MP3 folder
mode.
• MP3 track mode ignores any folder
structure on the MP3 disc. The player
numbers each MP3 track on the disc
(noted by the .mp3 file extension) from
T001 to a maximum of T255. The
maximum number of playable MP3
files may be less depending on the
structure of the CD and exact model
of radio present.
267
Audio System

Note:This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Reception Factors
Potential satellite radio reception issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible. Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception. Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute. Station overload
Your display may show ACQUIRING . . . to indicate the
interference and the audio system may mute. Satellite radio signal interfer-
ence
SIRIUS® Satellite Radio Service
Note:SIRIUS reserves the unrestricted right
to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes.
E142593
SIRIUS satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SIRIUS satellite radio system includes
hardware and a limited subscription term,
which begins on the date of sale or lease
of your vehicle. See an authorized dealer
for availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SIRIUS satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.sirius.ca in Canada, or call SIRIUS at
1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. When in
satellite radio mode, press Options.
282
Audio System

Troubleshooting
Possible action Condition Radio display
No action required. This
message should disappear
shortly. Radio requires more than
two seconds to produce
audio for the selected
channel. Acquiring
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service. There is an internal module
or system failure present. Sat Fault/SIRIUS system
failure
Tune to another channel or
choose another preset. The channel is no longer
available. Invalid Channel
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel. Your subscription does not
include this channel. Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return. The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna. No Signal
No action required. The
process may take up to
three minutes. Update of channel
programming in progress. Updating
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues. Your satellite service is no
longer available. Call SIRIUS 1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station. All the channels in the
selected category are either
skipped or locked. None found. Check Channel
Guide.
No action required. SIRIUS has updated the
channels available for your
vehicle. Subscription Updated
283
Audio System