tow FORD ESCAPE 2014 3.G Workshop Manual

Directions or Business search to speak
with a live operator. The system may
prompt you to speak with an operator
when it has difficulty matching your
voice request. The live operator can
assist you by searching for businesses
by name or by category, residential
addresses by street address or by
name or specific street intersections.
Operator Assist is a feature of your
SYNC Services subscription. For more
information on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your
destination. Once you select your
destination, the system uploads your
current vehicle location, calculates a
route based on current traffic
conditions and sends it back to your
vehicle. After the route download is
complete, the phone call automatically
ends. You then receive audible and
visual driving instructions as you travel
toward your destination.3. While on an active route, you can select
or say "Route summary" or "Route
status" to view the Route Summary
turn list or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say,
"Yes" when prompted and the system
sends a new route to your vehicle.
Disconnecting from SYNC Services
1. Press and hold the phone button on
the steering wheel.
2. Say "Goodbye" from the SYNC
Services main menu.
SYNC Services quick tips
You can personalize your Services feature to provide
quicker access to your most used or favorite information.
You can save address points such as work or home. You
can also save favorite information like sports teams or a
news category. You can learn more about personalization
by logging onto www.SYNCMyRide.com. Personalizing
Press the voice button at any time (while connected to
SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command. Push to interrupt
Your subscription is associated with your Bluetooth-
enabled cellular phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your
phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services. Portable
You can even access your account outside your vehicle.
Just use the number on your phone's call history. Traffic
and Directions features do not function properly but
information services and the 411 connect and text message
features are available.
306
SYNC™

SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible. Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception. Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute. Station overload
Your display may show ACQUIRING... to indicate the
interference and the audio system may mute. Satellite radio signal interfer-
ence
Troubleshooting tips
Action Cause Radio display
No action required. This
message should disappear
shortly. Radio requires more than
two seconds to produce
audio for the selected
channel. Acquiring...
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service. There is an internal module
or system failure present. Sat Fault/SIRIUS System
Failure.
Tune to another channel or
choose another preset. The channel is no longer
available. Invalid Channel.
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel. Your subscription does not
include this channel. Unsubscribed Channel.
The signal is blocked. When
you move into an open area,
the signal should return. The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna. No Signal.
345
MyFord Touch™ (If Equipped)

Traffic Preferences
Avoid Traffic Problems
Choose how you want the system to
handle traffic problems along your route.
•Automatic: Have the system reroute
you to avoid traffic incidents that
develop and impact the current route.
The system does not provide a traffic
alert notification.
•Manual: Have the system always
provide a traffic alert notification for
traffic incidents along the planned
route. You have a choice to accept or
ignore the notification before making
the route deviation.
Traffic Alert Notification
Have the system display traffic alert
notifications.
Other traffic alert features allows you to
turn on certain, or all, traffic icons on the
map such as road work, incident, accidents
and closed roads. Scroll down to view all
the different types of alerts. Turn these
features ON or OFF.
Avoid Areas
Choose areas which you want the system
to avoid when calculating a route for you.
Press Add to program an entry. Once you
make a selection, the system tries to avoid
the area(s) if possible for all routes. To
delete a selection, choose the listing on
the screen. When the screen changes to
Avoid Areas Edit, you can press Delete
at the bottom right of the screen.
Map Mode
Press the green bar in the upper right area
of the touchscreen to view map mode. Map
mode shows advanced viewing comprised
of both 2D city maps as well as 3D
landmarks (when available).2D city maps show detailed outlines of
buildings, visible land use and land
elements and detailed railway
infrastructure for the most essential cities
around the globe. These maps also contain
features, such as town blocks, building
footprints, and railways.
3D landmarks appear as clear, visible
objects that are typically recognizable and
have a certain tourist value. The 3D
landmarks appear in 3D map mode only.
Coverage varies, and improves with
updated map releases.
E162051
Change the appearance of the map display
by repeatedly pressing the arrow button in
the upper left corner of the screen. It
toggles between three different map
modes: Heading up, North up, and 3D.
E142642
Heading up (2D map) always
shows the direction of forward
travel to be upward on the screen.
This view is available for map
scales up to 2.5 miles (4 kilometers). The
system remembers this setting for larger
map scales, but shows the map in North
up only. If the scale returns below this level,
the system restores Heading up.
E142643
North up (2D map) always shows
the northern direction to be
upward on the screen.
375
MyFord Touch™ (If Equipped)

"NAVIGATION"
"Zoom maximum"
"Zoom province"
"Zoom state"
"Zoom street"
"Zoom to "
"Help"
* If you say "Destination", you can then say
any command in the "Destination" chart.
One-shot Destination Street Address
When you say either "Navigation
destination street address" or "Destination
street address", the system asks you to say
the full address. The system displays an
example on-screen. You can then speak
the address naturally, such as "One two
three four Main Street, Anytown".
379
MyFord Touch™ (If Equipped)

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit our
online store at: Accessories.Ford.com (U.S.
only).
Ford Custom Accessories are available for
your vehicle through your local Ford or Ford
of Canada authorized dealer. Ford Motor
Company will repair or replace any properly
authorized dealer-installed Ford Custom
Accessories found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories. The accessories will be
warranted for whichever provides you the
greatest benefit:
• 12 months or 12000 miles (20000 km)
(whichever occurs first), or
• the remainder of your new vehicle
limited warranty.
Contact your authorized dealer for details
and a copy of the warranty.
Exterior style
• Hood deflector*
• Side window deflectors
• Splash guards
• Custom graphics*
Interior style
• Floor mats
• Interior light kit
Lifestyle
• Ash cup / smoker's packages
• Cargo area protector
• Cargo net*
• Cargo shade
• Soft cargo organizers
• Roof racks and carriers*• Recovery hook (towing eye)
• Trailer towing accessories
Peace of mind
• Keyless entry keypad
• Remote start
• Vehicle security systems
• Wheel locks
• Bumper mounted parking assist
system*
*Ford Licensed Accessories (FLA) are
warranted by the accessory
manufacturer's warranty. Ford Licensed
Accessories are fully designed and
developed by the accessory manufacturer
and have not been designed or tested to
Ford Motor Company engineering
requirements. Contact your Ford
authorized dealer for details regarding the
manufacturer's limited warranty and a
copy of the FLA product limited warranty
offered by the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
380
Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford and Lincoln
owners have discovered the powerful
protection of Ford Extended Service Plan.
It is the only extended service plan backed
by Ford Motor Company, and provides
peace of mind protection beyond the New
Vehicle Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford
ESP, you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 500+ Covered Vehicle
Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
500 covered components, this plan is
so complete that we generally only
discuss what’s not covered.
2. ExtraCARE - Covers 113 components,
and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical
components.
Ford Extended Service Plan is honored by
all authorized Ford and Lincoln dealers in
the U.S. and Canada. It is the only extended
service plan authorized and backed by Ford
Motor Company.That means you get:
• Reliable, quality service anywhere you
go
• Repairs performed by factory trained
technicians, using Genuine Ford and
Lincoln parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including Bumper to Bumper
warranty repairs, or Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance
• Travel expense reimbursement for
lodging, meals and rental car
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
397
Ford Extended Service Plan (ESP)

SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
• Rental reimbursement
• Coverage for certain maintenance and
wear items
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires
• Roadside Assistance benefits
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental.
When you purchase Ford Extended Service
Plan, you receive added peace-of-mind
protection throughout Canada and the
United States, provided by a network of
participating authorized Ford Motor
Company dealers. The Lincoln
Maintenance Protection Plan is honored
at authorized Lincoln dealers.
Note:Repairs performed outside of Canada
and the United States are not eligible for
Ford Extended Service Plan coverage.
This information is subject to change.
For more information, visit your local Ford
of Canada dealer or www.ford.ca to find
the Ford Extended Service Plan that is right
for you.
399
Ford Extended Service Plan (ESP)

When to expect the OIL CHANGE REQUIRED message
Vehicle use and example Miles (kilometers)
Normal
7500-10000
(12000-16000)Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499
(8000-11999)Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999
(4000-7999)Maximum load or towing
Extreme hot or cold operation
Maintenance Intervals
At every oil change interval as indicated by the information display*
Change engine oil and filter.**
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the cabin air filter.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints. Lubricate any areas with grease fittings (Four-wheel
drive vehicles).
Inspect the half-shaft boots.
404
Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the OIL
CHANGE REQUIRED message appearing
in the information display.
•Example 1: The OIL CHANGE
REQUIRED message comes on at
28751 miles (46270 kilometers).
Perform the 30000-mile
(48000-kilometer) automatic
transmission fluid replacement.
•Example 2: The OIL CHANGE
REQUIRED message has not come
on, but the odometer reads 30000
miles (48000 kilometers) (for
example, the Intelligent Oil-Life
Monitor was reset at 25000 miles
[40000 kilometers]). Perform the
engine air filter replacement.
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart. As required
Inspect and lubricate U-joints. Inspect frequently, service
as required
See axle maintenance items under Exceptions.
Change automatic transmission fluid. Every 30000 miles (48000
km)
Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart. As required
Replace cabin air filter.
*Inspect frequently, service
as required
Replace engine air filter.
406
Scheduled Maintenance

4
4WDSee: Four-Wheel Drive.....................................140
A
A/CSee: Climate Control..........................................101About This Manual...........................................7Protecting the Environment................................7ABSSee: Brakes............................................................145ABS driving hintsSee: Hints on Driving With Anti-Lock
Brakes................................................................145
Accessories...................................................380Exterior style.......................................................380
Interior style.........................................................380
Lifestyle.................................................................380
Peace of mind....................................................380
AccessoriesSee: Replacement Parts
Recommendation.............................................11
Active Park Assist.........................................152Automatic Steering into Parking
Space.................................................................153
Deactivating the Park Assist Feature..........154
Troubleshooting the System..........................155
Using Active Park Assist...................................152
Adjusting the Headlamps........................220Horizontal Aim Adjustment............................221
Vertical Aim Adjustment................................220
Adjusting the Steering Wheel...................66
Airbag Disposal...............................................43
Air Conditioning
See: Climate Control..........................................101AlarmSee: Anti-Theft Alarm........................................65Ambient Lighting.............................................77
Anti-Theft Alarm............................................65
Arming the Alarm.................................................65
Disarming the Alarm...........................................65
Appendices....................................................382Audible Warnings and Indicators.............87
Automatic Transmission Warning
Chime...................................................................87
Engine On Warning Chime................................87
Headlamps On Warning Chime......................87
Key in Ignition Warning Chime.........................87
Keyless Warning Alert ........................................87
Parking Brake On Warning Chime..................87
Audio Control..................................................66Type 1.........................................................................67
Type 2........................................................................67
Audio System................................................267General Information..........................................267Audio unit - Vehicles With:
AM/FM/CD/SYNC/Satellite
Radio..............................................................272
Audio unit - Vehicles With:
AM/FM/CD/SYNC....................................270
Audio unit - Vehicles With:
AM/FM/CD.................................................268
Audio unit - Vehicles With: Premium
AM/FM/CD..................................................274
Audio unit - Vehicles With: Sony
AM/FM/CD..................................................276
Menu Structure....................................................277Autolamps.........................................................73
Automatic Climate Control......................102
Temperature Control.........................................103Automatic Transmission............................136Brake-Shift Interlock..........................................137
If Your Vehicle Gets Stuck In Mud or
Snow..................................................................138
SelectShift Automatic®
Transmission...................................................136
Understanding the Positions of Your
Automatic Transmission.............................136
Automatic Transmission Fluid
Check..............................................................215
Autowipers........................................................70
Auxiliary Input Jack.....................................284
Auxiliary Power Points................................120
110 Volt AC Power Point...................................120
12 Volt DC Power Point.....................................120
Locations...............................................................120
415
Index