ECU FORD ESCAPE 2016 3.G Owner's Guide
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Page 338 of 393

Phone issues
Possible solution(s)
Possible cause(s)
Issue
If the missing contacts are
stored on your SIM card, try moving them to the device memory.
Remove any pictures or
special ring tones associ- ated with the missing contact.
Depending upon your phone,
you may have to grant SYNC permission to access your
phonebook contacts. Make sure to confirm when
prompted by your phone during the phonebook download.
Go to the website to review your phone's compatibility.
This is a phone-dependent feature.
I am having trouble
connecting my phone to SYNC. Try turning off the device,
resetting the device orremoving the device's
battery, then trying again.
Try deleting your device
from SYNC, deleting SYNC
from your device and trying again.
Check the security and auto accept and prompt always
settings relative to the SYNC Bluetooth connection on your phone.
This may be a possible
phone malfunction.
Update your device's firm-ware.
335
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Page 339 of 393

Phone issues
Possible solution(s)
Possible cause(s)
Issue
Turn off the Auto phone-book download setting.
Go to the website to review your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not working on SYNC. Try turning off the device,
resetting the device orremoving the device's
battery, then trying again.
This may be a possible
phone malfunction. USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible device malfunction.
I am having trouble
connecting my device. Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the device and the USB port.
Make sure that the device does not have an auto-
install program or active security settings.
Make sure you are not
leaving the device in your vehicle during very hot or cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the car.
Review the device compatib-ility chart on the SYNC
website to confirm your phone supports the
Bluetooth audio streaming function.
This is a phone-dependent
feature.
Bluetooth audio does not
stream.
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Page 345 of 393

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Custom graphics*.
• Hood deflector*.
• Side window deflectors.
• Splash guards.
• Spoiler winglets.
Interior Style
• Door sill plates.
• Floor mats.
• Interior light kit.
• Seat covers*. Lifestyle
•
Ash cup or smoker's packages.
• Camping tent*.
• Car cover*.
• Cargo area protector.
• Cargo net*.
• Cargo shade.
• Rear seat entertainment*.
• Soft cargo organizers.
• Roof racks and carriers*.
• Recovery hook (towing eye).
• Trailer towing accessories.
Peace of Mind
• Keyless entry keypad.
• Remote start.
• Vehicle security systems.
• Wheel locks.
• Bumper mounted warning sensors*.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
342
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Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
345
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Page 376 of 393

(a) observe all traffic laws and otherwise
drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended,
unsafe, hazardous, or unlawful purposes,
or in any manner inconsistent with this
Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
•
Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
• (a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof; 
(b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c) 
 remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings; 
(d)
distribute, sublicense or otherwise
transfer the TeleNav Software to
others, except as part of your
permanent transfer of the TeleNav
Software; or 
(e) use the TeleNav
Software in any manner that
i. infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party,
373
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DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFORMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF TELENAV OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some
States, Territories and Countries do not
allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control. You shall not export from
anywhere any part of the Data or any direct
product thereof except in compliance with,
and with all licenses and approvals
required under, applicable export laws,
rules and regulations, including but not
limited to the laws, rules and regulations
administered by the Office of Foreign
Assets Control of the U.S. Department of
Commerce and the Bureau of Industry and
Security of the U.S. Department of
Commerce. To the extent that any such
export laws, rules or regulations prohibit
HERE from complying with any of its
obligations hereunder to deliver or
distribute Data, such failure shall be
excused and shall not constitute a breach
of this Agreement.
Entire Agreement.
 These terms and
conditions constitute the entire agreement
between Telenav (and its licensors,
including their licensors and suppliers) and
you pertaining to the subject matter hereof,
and supersedes in their entirety any and
all written or oral agreements previously
existing between us with respect to such
subject matter. Governing Law.
 The above terms and
conditions shall be governed by the laws
of the State of Illinois [insert  “Netherlands”
where European HERE Data is used],
without giving effect to (i) its conflict of
laws provisions, or (ii) the United Nations
Convention for Contracts for the
International Sale of Goods, which is
explicitly excluded. You agree to submit to
the jurisdiction of the State of Illinois
[insert  “The Netherlands”  where European
HERE Data is used] for any and all
disputes, claims and actions arising from
or in connection with the Data provided to
you hereunder.
Government End Users.
 If the Data is
being acquired by or on behalf of the
United States government or any other
entity seeking or applying rights similar to
those customarily claimed by the United
States government, this Data is a
“ commercial item ” as that term is defined
at 48 C.F.R. (“FAR”) 2.101, is licensed in
accordance with these End-User Terms,
and each copy of Data delivered or
otherwise furnished shall be marked and
embedded as appropriate with the
following  “Notice of Use, ” and shall be
treated in accordance with such Notice: NOTICE OF USE
CONTRACTOR (MANUFACTURER/ SUPPLIER) NAME: HERE
CONTRACTOR (MANUFACTURER/
SUPPLIER) ADDRESS: c/o Nokia, 425
West Randolph Street, Chicago, Illinois 60606
This Data is a commercial item as
defined in FAR 2.101 and is subject to
these End-User Terms under which this Data was provided.
© 1987 – 2014 HERE – All rights reserved.
378
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K
Keyless Entry....................................................63
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 63
Keyless Starting.............................................124 Ignition Modes..................................................... 125
Keys and Remote Controls.........................44 Principle of Operation........................................ 44
L
Lighting Control
...............................................74
Headlamp Flasher................................................ 74
High Beams............................................................. 74
Lighting...............................................................74
Load Carriers See: Roof Racks and Load Carriers...............171
Load Carrying
.................................................170
Load Limit........................................................172 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 178
Vehicle Loading - with and without a Trailer.................................................................. 172
Locking and Unlocking.................................55 Activating Intelligent Access .......................... 56
Autolock................................................................... 57
Battery Saver......................................................... 58
Illuminated Entry.................................................. 58
Illuminated Exit..................................................... 58
Mechanical Key..................................................... 56
Opening a Rear Door from Inside.................. 56
Power Door Locks................................................ 55
Remote Control.................................................... 55
Smart Unlocks For Integrated Keyhead Transmitter......................................................... 57
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 57
Locks...................................................................55
Luggage Covers.............................................170
Lug Nuts See: Changing a Road Wheel....................... 262
M
Maintenance...................................................212 General Information........................................... 212Manual Climate Control
.............................101
Manual Liftgate..............................................59
Closing the Liftgate............................................. 59
Opening the Liftgate........................................... 59
Manual Seats
..................................................110
Adjusting the Height of the Driver Seat........111
Moving the Seat Backward and
Forward.............................................................. 110
Recline Adjustment............................................. 111
Media Hub
......................................................303
Memory Function...........................................113 Saving a PreSet Position................................... 113
Message Center See: Information Displays................................ 88
Mirrors See: Heated Windows and Mirrors..............106
See: Windows and Mirrors................................ 78
Mobile Communications Equipment.......13
Moonroof............................................................81 Bounce-Back......................................................... 82
Opening and Closing the Moonroof..............82
Opening and Closing the Sunscreen............82
Venting the Moonroof........................................ 82
Motorcraft Parts - 1.6L EcoBoost™.................................................270
Motorcraft Parts - 2.0L EcoBoost™ ...................................................
271
Motorcraft Parts - 2.5L...............................272
MyKey Troubleshooting
...............................53
MyKey ™.............................................................49
Principle of Operation........................................ 49
N
Normal Scheduled Maintenance..........349 Intelligent Oil-Life Monitor™........................ 349
Normal Maintenance Intervals.................... 350
O
Oil Check See: Engine Oil Check........................................ 217
Opening and Closing the Hood...............212 Closing the Hood ................................................. 213
Opening the Hood.............................................. 212
Ordering Additional Owner's Literature.....................................................200
Obtaining a French Owner ’s Manual.........200
386
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Overhead Console........................................123
P
Parking Aids
....................................................152
Principle of Operation....................................... 152
Parking Brake
..................................................147
Passive Anti-Theft System.........................65
SecuriLock®........................................................... 65
PATS See: Passive Anti-Theft System..................... 65
Perchlorate.........................................................11
Personal Safety System ™
..........................34
How Does the Personal Safety System
Work?.................................................................. 34
Post-Crash Alert System...........................195
Power Door Locks See: Locking and Unlocking............................. 55
Power Liftgate................................................60 Hands-Free Feature............................................ 62
Obstacle Detection............................................. 62
Opening and Closing the Liftgate.................. 60
Setting the Liftgate Open Height.................... 61
Stopping the Liftgate Movement.................... 61
Power Seats
......................................................111
Power Lumbar....................................................... 113
Power Steering Fluid Check......................221
Power Windows
..............................................78
Accessory Delay.................................................... 79
Bounce-Back......................................................... 78
One-Touch Down................................................. 78
One-Touch Up....................................................... 78
Window Lock......................................................... 78
Protecting the Environment........................14
R
Rear Parking Aid............................................152
Rear Seat Armrest.........................................115
Rear Seats........................................................114 Folding the Seatback......................................... 114
Recline Adjustment............................................ 114
Unfolding the Seatback.................................... 114
Rear Under Floor Storage..........................170 Adjustable Load Floor....................................... 170
Cargo Management System........................... 170
Rear View Camera
.......................................158
Using the Rear View Camera System.........158 Rear View Camera
See: Rear View Camera.................................... 158
Rear Window Wiper and Washers...........72 Rear Window Washer......................................... 73
Rear Window Wiper............................................. 72
Recommended Towing Weights............180
Refueling..........................................................132 Easy Fuel ™ Capless Fuel System................133
Remote Control..............................................45 Car Finder................................................................ 47
Integrated Keyhead Transmitters .................45
Intelligent Access Key......................................... 45
Remote Start ......................................................... 47
Replacing the Battery......................................... 46
Sounding a Panic Alarm.................................... 47
Remote Start..................................................107 Automatic Settings............................................ 107
Heated and Cooled Devices........................... 107
Last Settings......................................................... 107
Removing a Headlamp..............................226
Repairing Minor Paint Damage..............238
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................48
Reporting Safety Defects (Canada Only)...............................................................201
Reporting Safety Defects (U.S. Only).............................................................200
Roadside Assistance....................................191 Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 191
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 191
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 191
Vehicles Sold in the United States: Using Roadside Assistance..................................... 191
Roadside Emergencies
................................191
Roof Racks and Load Carriers...................171 Adjusting the Crossbar....................................... 171
Running-In See: Breaking-In.................................................. 188
387
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Running Out of Fuel......................................131
Adding Fuel From a Portable Fuel
Container........................................................... 132
Filling a Portable Fuel Container................... 132
S
Safety Belt Height Adjustment..................31
Safety Belt Minder.........................................32 Belt-Minder™........................................................ 32
Safety Belts.......................................................27
Principle of Operation......................................... 27
Safety Belt Warning Lamp and Indicator Chime................................................................31
Conditions of operation...................................... 31
Safety Canopy ™
............................................40
Safety Precautions......................................130
Satellite Radio...............................................301
Satellite Radio Electronic Serial Number
(ESN)................................................................ 302
Satellite Radio Reception Factors...............301
SIRIUS® Satellite Radio Service.................. 301
Troubleshooting................................................. 302
Scheduled Maintenance Record
...........355
Scheduled Maintenance..........................346
Seats
.................................................................108
Security..............................................................65
Side Airbags.....................................................39
Sitting in the Correct Position
.................108
Snow Chains See: Using Snow Chains.................................. 257
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 12
On-board Diagnostics (OBD-II)....................... 12
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............12
Using Your Vehicle With a Snowplow............12
Special Operating Conditions Scheduled Maintenance...............................................352
Exceptions............................................................ 353
Speed Control See: Cruise Control............................................. 161
Stability Control
............................................150
Principle of Operation...................................... 150
Starter Switch See: Ignition Switch........................................... 124Starting a Gasoline Engine
........................125
Automatic Engine Shutdown......................... 126
Failure to Start..................................................... 126
Guarding Against Exhaust Fumes................128
Important Ventilating Information...............128
Stopping the Engine When Your Vehicle is Moving................................................................ 127
Stopping the Engine When Your Vehicle is Stationary.......................................................... 127
Vehicles with an Ignition Key.......................... 125
Vehicles with Keyless Start............................. 125
Starting and Stopping the Engine
..........124
General Information.......................................... 124
Steering
............................................................168
Electric Power Steering.................................... 168
Steering Wheel
................................................67
Storage Compartments.............................123
Sunroof See: Moonroof........................................................ 81
Sun Visors..........................................................81 Illuminated Vanity Mirror.................................... 81
Supplementary Restraints System.........35 Principle of Operation......................................... 35
Symbols Glossary
.............................................7
SYNC™ Applications and Services........................................................320
911 Assist............................................................... 320
SYNC Mobile Apps............................................ 322
SYNC™
...........................................................304
General Information......................................... 304
SYNC™ Troubleshooting
.........................334
T
Tailgate See: Manual Liftgate........................................... 59
See: Power Liftgate............................................. 60
Technical Specifications See: Capacities and Specifications............268
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
.......................198
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