FORD ESCAPE 2018 Owners Manual

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
-
+1 313 594 4857
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441066
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
[email protected]
N/A
N/A
North Africa
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
N/A
+1-313-594-4857
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, [email protected]. If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
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ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY) If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company. If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.
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Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Website
1–800–333–0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1–800–565-3673
Phone
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FUSE SPECIFICATION CHART
Pre-Fuse Box
The pre-fuse box is in the engine
compartment attached to the positive
battery post. This box contains several high
current fuses. If you need to replace one
of these high current fuses, see an
authorized dealer.
Power Distribution Box
WARNING: Always disconnect the
battery before servicing high current fuses. WARNING:
To reduce risk of
electrical shock, always replace the cover
to the power distribution box before
reconnecting the battery or refilling fluid
reservoirs.
The power distribution box is in the engine
compartment. It has high-current fuses
that protect your vehicle's main electrical
systems from overloads.
You will need to reset some features if you
disconnect and reconnect the battery. See
Changing the 12V Battery
(page 255). Lift the release lever at the rear of the cover
to remove it.
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Protected Component
Fuse Rating
Fuse or Relay
Number
Anti-lock brake system and electronic
stability program pump.
50A 1
F7
Electronic stability program valve.
30A 1
F8
Cooling fan (600 Watt)
40A 1
F9
Cooling fan (390 Watt and 750 Watt).
50A 1
Heater blower motor.
40A 1
F10
Body control module power feed.
30A 1
F11
Voltage quality module.
Powertrain control module relay.
30A 1
F12
Starter relay.
30A 1
F13
Cooling fan (600 Watt and 750 Watt).
25A 1
F14
Front cigar lighter or power outlet.
20A 1
F15
Front power window (without door control
unit).
25A 1
F16
Cooling fan (600 Watt).
40A 1
F17
Cooling fan (750 Watt).
50A 1
Center power outlet.
20A 1
F18
Anti-lock brake system and electronic
stability program 15 feed.
5A 2
F19
Horn.
15A 2
F20
Stop light switch.
5A 2
F21
Battery monitor system.
15A 2
F22
Relay coils.
5A 2
F23
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Protected Component
Fuse Rating
Fuse or Relay
Number
Light switch module.
5A 2
F24
Occupant classification system.
10A 2
F25
Oil pump.
25A 2
F26
Air conditioner clutch.
15A 2
F27
Vehicle power - fuel injector (2.5L engine).
10A 2
F28
Blind spot information system and rear
view camera (stop/start equipped
vehicles).
Not used.
—
F29
Partially heated windshield.
10A 2
F30
Powertrain control relay coil.
5A 2
F31
Vehicle power (2.0L and 2.5L engine).
15A 2
F32
Vehicle power (1.5L engine).
10A 2
Vehicle power 2 (2.0L and 2.5L engine).
10A 2
F33
Vehicle power 2 (1.5L engine).
15A 2
Vehicle power 3.
10A 2
F34
Vehicle power 4 (2.0L and 2.5L engine).
15A 2
F35
Vehicle power 4 (1.5L engine).
10A 2
Active grille shutters.
5A 2
F36
Passenger airbag deactivation indicator.
10A 2
F37
Engine control module and transmission
control module ignition feed.
5A 2
F38
Heated driver seat.
20A 2
F39
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Protected Component
Fuse Rating
Fuse or Relay
Number
Electronic power assist steering 15 feed.
5A 2
F40
Body control module 15 feed.
20A 2
F41
Rear wiper.
15A 2
F42
Headlamp control module supply.
15A 2
F43
Forward looking radar.
5A 2
F44
Heated passenger seat.
20A 2
F45
Smart wiper motor modules.
40A 1
F46
Not used.
—
F47
Keypad.
5A 2
F48
Cooling fan (750 Watt).
Micro relay
R1
Horn.
Micro relay
R2
Not used.
—
R3
Not used.
—
R4
Cooling fan (750 Watt).
Micro relay
R5
Cooling fan (600 Watt and 750 Watt).
Micro relay
R6
Partially heated windshield.
Power relay
R7
High current power windows front.
Mini Relay
R8
Not used.
—
R9
Starter relay.
Mini relay
R10
Air conditioner clutch.
Micro relay
R11
Cooling fan.
Power relay
R12
Heater blower.
Mini relay
R13
Engine control relay.
Mini relay
R14
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Protected Component
Fuse Rating
Fuse or Relay
Number
Cooling fan (600 Watt and 750 Watt).
Power relay
R15
Ignition 15.
Power relay
R16
1 Cartridge Fuse
2 Mini Fuse
Passenger Compartment Fuse
Panel
The fuse panel is on the right side below
the glove box. Protected Component
Fuse Rating
Fuse or Relay
Number
Fuel pump supply.
20A
F56
Not used.
—
F57
Interior lights relay.
5A
F58
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Protected Component
Fuse Rating
Fuse or Relay
Number
Passive anti-theft transceiver.
5A
F59
Interior light.
10A
F60
Driver door switch pack.
Glove box light.
Overhead console switch bank.
Cigar lighter.
20A
F61
Power point.
Rain sensor module.
5A
F62
Light sensor module.
Front sensing module.
10A
F63
Forward looking radar.
Not used.
—
F64
Liftgate release.
10A
F65
Driver door unlock.
20A
F66
SYNC.
7.5A
F67
Multifunction display.
Global positioning system module.
Not used (spare).
15A
F68
Instrument cluster.
5A
F69
Central lock and unlock supply.
20A
F70
Heating control head (manual air condi-
tioner).
7.5A
F71
Dual electronic automatic temperature
control.
Data link connector.
7.5A
F72
Steering wheel module.
7.5A
F73
Headlamp supply.
15A
F74
Fog lamp.
15A
F75
Reversing lamp.
10A
F76
Washer pump.
20A
F77
Ignition switch.
5A
F78
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