key battery FORD ESCAPE 2020 Owner's Manual

GENERAL INFORMATION
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Do not touch the
electronic ignition system parts after you
have switched the ignition on or when
the engine is running. The system
operates at high voltage. Failure to
adhere to this warning could result in
serious personal injury or death. WARNING:
Keep your hands and
clothing clear of the engine cooling fan.
Note: The high-voltage battery does not
require regular service maintenance.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
The high-voltage battery pack contains a
lithium-ion battery. The pack is underneath
the vehicle. The high-voltage battery
system uses an advanced liquid heating
and cooling system to regulate the
high-voltage battery temperature and help
maximize high-voltage battery life. CHARGING THE HIGH
VOLTAGE BATTERY
IMPORTANT SAFETY
INSTRUCTIONS
WARNING:
In Canada, do not use
the 120 volt convenience cord in
commercial garages. WARNING:
This equipment has
arcing or sparking parts. Do not expose
to flammable vapors. Position this
equipment at least
18 in (450 mm)
above the floor.
RISK OF FIRE or ELECTRIC SHOCK WARNING:
The AC wall plug must
fit firmly into the AC outlet. If the
connection feels loose, worn or the AC
outlet is damaged, please have a
qualified electrician replace the AC
outlet. Using a convenience cord with a
worn outlet may cause burns, property
damage and increase the risk of electric
shock. WARNING:
Do not use the 120 V
convenience cord with an extension cord,
two-prong adapter, surge protector,
timer or other adapter. WARNING:
Do not allow charging
equipment to be immersed in water or
liquids. Failure to follow this warning
could result in fire, serious personal injury
or death. WARNING: Do not attempt to open
the charging equipment. Failure to follow
this instruction could result in personal
injury, death or property damage.
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Hybrid Electric Vehicle (PHEV)

Note:
If you have waited for more than two
minutes before switching the ignition on,
unfastening your seatbelt causes this
feature to activate, even with the driver door
closed.
Note: This feature may not work properly
if the door ajar switch is malfunctioning. If
your door ajar indicator does not illuminate
when you open the driver door or the
indicator illuminates with the driver door
closed, see your authorized dealer.
Stay in Neutral Mode
Note: Stay in neutral is a temporary vehicle
state with the ignition off. Once in this
mode, sufficient battery voltage must be
maintained or your vehicle will return to
park. Failure to follow this instruction could
result in vehicle damage not covered by the
vehicle warranty.
Note: When entering an automatic car
wash, always shift to neutral (N). If you are
exiting the vehicle before the car wash, stay
in neutral mode is available.
Stay in neutral mode allows your vehicle
to stay in neutral when you exit your
vehicle. Your vehicle must be stationary to
enter this mode.
Note: Failure to follow this instruction could
result in vehicle damage not covered by the
vehicle warranty.
Do not tow your vehicle in this mode.
To enter stay in neutral mode
1. Switch your vehicle on but do not start
the engine. See Keyless Starting
(page 167).
2. Place your foot on the brake pedal and
rotate the transmission selector to
neutral (N).
Note: When in neutral (N), a message
appears in the display screen informing you
how to access stay in neutral mode. 3. Press the manual (M) or Low (L)
button in the middle of the
transmission selector to enter stay in
neutral mode.
A message appears in the display screen
confirming your vehicle is in stay in neutral
mode. The neutral (N) indicator light on
the transmission selector also flashes.
To exit stay in neutral mode, place your
foot on the brake pedal and rotate the
transmission selector to park (P).
Manual Park Release WARNING:
When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate. WARNING:
If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible. WARNING:
Do not drive your
vehicle until you verify that the
stoplamps are working.
Use the manual park release to move your
transmission from the park (P) position in
the event of an electrical malfunction or
emergency.
Activating the Manual Park Release
Cable
1. Apply the parking brake. See Electric
Parking Brake
(page 218).
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Note:
If vehicle battery is dead, for example,
no electrical power is available, you could
use an external power to apply the parking
brake. 2. Locate the manual park release cable
access cover on the lower instrument
panel dash to the bottom left hand
side of the steering column.
3. Using a tool or the key blade, carefully open the access cover.
Note: Do not pull the tether until you are in
the driver seat.
4. Switch the ignition on, but do not start
your vehicle.
5. Once in the driver seat, fully press the brake pedal and hold. Do not release.
Pull the orange tether towards the
driver seat until the tether gets locked
in the override position. Then leave the
tether.
6. If done correctly a message should display on the instrument cluster
screen. See information messages later
in this chapter.
Note: Your vehicle is now out of the park
(P) position and is free to roll.
7. With your foot still fully applied on the
brake pedal, disengage the parking
brake. See Electric Parking Brake
(page 218). 8. Your vehicle remains in neutral (N) for
emergency towing purposes.
9. Switch off the ignition.
10. Once safe to do so, and there is no risk that your vehicle will roll,
disconnect the negative (black)
battery cable from the battery.
Returning Your Vehicle to Normal
Mode
1. Once it is safe to do so, reconnect the negative (black) battery cable to the
battery.
2. Apply the parking brake. See Electric
Parking Brake
(page 218).
Note: If vehicle battery is dead, for example,
no electrical power is available, you could
use an external power to apply the parking
brake.
3. Fully apply the brake pedal and hold. Do not release. Pull the orange tether
outward towards the driver seat to
release it from the override position.
4. The cable will release and retract back
to its original rest position.
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Automatic Return to Park
Note:
This feature does not operate when
your vehicle is in stay in neutral mode.
Your vehicle has a feature that shifts your
vehicle into park (P) when any of the
following conditions occur:
• You turn the vehicle off.
• You open the driver door with your
seatbelt unlatched.
• You unlatch your seatbelt when the
driver door is open.
Note: This feature may not work properly
if the door ajar switch is malfunctioning. If
your door ajar indicator does not illuminate
when you open the driver door or the
indicator illuminates with the driver door
closed, see your authorized dealer.
Stay in Neutral Mode WARNING: When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate.
Stay in neutral mode allows your vehicle
to stay in neutral when you exit your
vehicle. Your vehicle must be stationary to
enter this mode.
Do not tow your vehicle in this mode.
Note: Stay in neutral is a temporary vehicle
state with the ignition off. Once in this
mode, sufficient battery voltage must be
maintained or your vehicle will return to
park. Not maintaining sufficient voltage
could result in vehicle damage not covered
by the vehicle warranty. Note:
When entering an automatic car
wash, always shift to neutral (N). If you are
exiting the vehicle before the car wash, stay
in neutral mode is available.
To enter Stay in Neutral Mode
1. Switch on your vehicle. Make sure it is in ready to drive mode. See
Keyless
Starting (page 167).
2. Press and hold the brake pedal.
3. Shift into neutral (N).
Note: When in neutral (N), a message
appears in the display screen informing you
how to access stay in neutral mode.
4. Press the low (L) button in the middle of the transmission selector to enter
stay in neutral mode.
Note: A message appears in the display
screen confirming your vehicle is in stay in
neutral mode. The neutral (N) indicator light
on the transmission selector flashes slowly.
5. Release the brake pedal.
6. Switch the ignition off.
To exit stay in neutral mode, place your
foot on the brake pedal and rotate the
transmission selector to park (P), or start
the engine and shift into drive (D) or
reverse (R).
Grade Assist Press the grade assist button to
activate grade assist. The grade
assist lamp appears in the
instrument cluster. Press the button again
to switch it off.
• Provides additional grade braking with
a combination of engine motoring and
high-voltage battery charging to help
maintain vehicle speed when
descending a slope.
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TOWING THE VEHICLE ON
FOUR WHEELS - AUTOMATIC
TRANSMISSION – HF45
Emergency Towing
In the event your vehicle becomes disabled
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the
powertrain/transmission configuration)
under the following conditions:
•
The vehicle is facing forward so that it
is towed in a forward direction.
• Shift the transmission into neutral (N).
If you cannot shift the transmission into
neutral (N), you may need to override
the shifter and enable Stay in Neutral
mode. Failing to do so may result in
damage to the transmission. See
Transmission (page 204).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle. See
Climate Control
(page 137).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. These
guidelines are designed to ensure that your
transmission is not damaged.
You can tow your vehicle with all four
wheels on the ground using the
Neutral
Tow mode in the information display.
Alternatively, if you have a front-wheel
drive vehicle, you can tow with the front
wheels off the ground by using a tow dolly. If you have an all-wheel drive vehicle, you
can tow with all four wheels off the ground
using a vehicle transport trailer. If you are
using a tow dolly or a vehicle transport
trailer, follow the instruction specified by
the equipment provider.
If you tow your vehicle with all four wheels
on the ground:
•
Tow only in the forward direction.
• Release the parking brake.
• Place your vehicle in
Neutral Tow
mode with the following steps:
• Switch your vehicle on in accessory
mode.
• Press the menu button on the
controls on the steering wheel.
• Select
Settings.
• Select
Neutral Tow.
• Follow the instructions on the
information display.
• Fully press the brake pedal.
• Shift into neutral (N).
• Switch the ignition off.
• Do not exceed
70 mph (113 km/h).
Note: Switching on
Neutral Tow mode
requires battery power.
Note: If the parking brake is applied, a
message appears in the information display.
Note: If your vehicle has an ignition key, you
cannot remove the key from the ignition
when the transmission is in neutral (N) and
your vehicle is off.
Note: Start the engine and allow it to run
for a few minutes at the beginning of each
day, and every six hours or fewer. With the
engine running and your foot on the brake,
shift into drive (D) and then into reverse (R)
before shifting back into neutral (N). Before
continuing to tow, re-enable
Neutral Tow
mode.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
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After disconnecting the jumper cables, let
the disabled vehicle sit in Ready to Drive
mode for several minutes to charge the
12-volt battery. The disabled vehicle can
charge the 12-volt battery even if the
gasoline engine is off. The 12-volt battery
receives power from the high-voltage
battery.
COLLISION, DAMAGE OR FIRE
EVENT
Guidance for Ford Motor Company
Electric and Hybrid-Electric
Vehicles Equipped With High
Voltage Batteries
(Vehicle Owner/Operator/General
Public)
Electric and Hybrid-Electric Vehicle
Considerations
In the event of damage or fire involving an
electric vehicle or hybrid-electric vehicle:
•
Always assume the high-voltage
battery and associated components
are energized and fully charged.
• Exposed electrical components, wires,
and high-voltage batteries present
potential high-voltage shock hazards.
• Venting high-voltage battery vapors
are potentially toxic and flammable.
• Physical damage to the vehicle or
high-voltage battery may result in
immediate or delayed release of toxic,
flammable gases and fire. Vehicle information and general safety
practices:
•
Know the make and model of your
vehicle.
• Review the owner ’s manual and
become familiar with your vehicle ’s
safety information and recommended
safety practices.
• Do not attempt to repair damaged
electric and hybrid-electric vehicles
yourself.
Contact an authorized dealer.
Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If possible:
• Move your vehicle to a safe, nearby
location and remain on the scene.
• Roll down the windows before
switching your vehicle off.
• Place your vehicle in park (P), set the
parking brake, switch off the vehicle,
activate the hazard warning flashers
and move your key(s) at least 15 ft
(5 m) away from the vehicle.
Always:
• Call emergency assistance if needed
and advise that an electric or
hybrid-electric vehicle is involved.
• Exposed electrical components, wires,
and high-voltage batteries present
potential high-voltage shock hazards.
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Replacing High-Mount Brake Lamp
Bulbs.................................................................. 334
Replacing License Plate Lamp Bulbs.........333
Replacing Reverse Lamp Assembly Bulbs.................................................................. 333
Changing a Fuse...........................................310 Engine Compartment Fuse Box.................... 310
Fuse Types.............................................................. 311
General Information.......................................... 310
Changing a Road Wheel...........................369 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 369
Tire Change Procedure.................................... 370
Changing the 12V Battery.........................326 Remove and Reinstall the Battery...............327
Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........320
Changing the Engine Air Filter - Excluding: Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric Vehicle
(PHEV)..........................................................319
Changing the Vehicle Wi-Fi Hotspot Name or Password
...................................407
Changing the Wiper Blades.....................330
Front Wiper Blades........................................... 330
Rear Window Wiper Blade............................. 330
Charging the High Voltage Battery........196 IMPORTANT SAFETY
INSTRUCTIONS............................................. 196
Checking MyKey System Status...............63 MyKey Distance.................................................... 63
Number of Admin Keys...................................... 64
Number of MyKeys.............................................. 64
Checking the Wiper Blades.....................330
Child Restraint and Seatbelt Maintenance..................................................41
Child Restraint Positioning
..........................31
Child Safety......................................................22
General Information............................................ 22
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Cleaning Leather Seats.............................339
Cleaning Products
.......................................335
Materials............................................................... 335
Cleaning the Engine....................................337 Cleaning the Exterior..................................336
Cleaning the Headlamps................................ 336
Exterior Chrome Parts..................................... 336
Exterior Plastic Parts........................................ 336
Stripes or Graphics............................................ 336
Underbody............................................................ 337
Under Hood.......................................................... 337
Cleaning the Instrument Panel and Instrument Cluster Lens........................338
Cleaning Discolored Area(s) on the Instrument Panel Surface......................... 339
Cleaning the Interior...................................338 Mirrors.................................................................... 338
Cleaning the Wheels..................................340
Cleaning the Windows and Wiper Blades............................................................337
Clearing All MyKeys.......................................63
Climate Control
..............................................137
Collision, Damage or Fire Event.............294 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries..................... 294
Connected Vehicle.....................................404 Connecting the Vehicle to a Mobile
Network........................................................... 404
Connected Vehicle Limitations.............404
Connected Vehicle Requirements
........404
Connected Vehicle – Troubleshooting.......................................
405
Connecting the Vehicle to a Mobile Network.......................................................404
Connecting FordPass to the Modem........404
Enabling and Disabling the Modem..........404
What Is the Modem......................................... 404
Connecting the Vehicle to a Wi-Fi Network.......................................................404
Coolant Check See: Engine Coolant Check............................. 321
Crash Sensors and Airbag Indicator.........51
Creating a MyKey
............................................62
Programming and Changing Configurable
Settings............................................................... 63
Creating a Vehicle Wi-Fi Hotspot..........407 Connecting a Device to the Wi-Fi
Hotspot............................................................ 407
Finding the Wi-Fi Hotspot Name and Password......................................................... 407
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Fuel........................................................................\
...
124
Hill Start Assist.................................................... 124
Keys and Intelligent Access............................ 124
Lane Keeping System........................................ 125
Maintenance......................................................... 126
MyKey...................................................................... 127
Park Aid................................................................... 127
Park Brake............................................................. 128
Power Steering.................................................... 129
Pre-Collision Assist............................................ 129
Remote Start....................................................... 130
Seats....................................................................... 130
Starting System ................................................. 130
Tire Pressure Monitoring System................... 131
Trailer........................................................................\
131
Transmission.........................................................132
Installing Child Restraints...........................24
Child Restraints..................................................... 24
Using Lap and Shoulder Belts......................... 24
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 26
Using Tether Straps............................................. 28
Instrument Cluster
........................................98
Instrument Lighting Dimmer......................87
Instrument Panel
...........................................20
Interior Lamps.................................................89
Interior Lamp Function...................................... 89
Switching All of the Interior Lamps Off........................................................................\
. 89
Switching All of the Interior Lamps On........................................................................\
. 89
Switching the Front Interior Lamps On and Off........................................................................\
. 90
Switching the Rear Interior Lamps On and Off........................................................................\
. 90
Interior Mirror
...................................................95
Automatic Dimming Mirror.............................. 96
Manual Dimming Mirror..................................... 96
Introduction........................................................9
J
Jump Starting the Vehicle - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........289
Connecting the Jumper Cables ................... 289
Preparing Your Vehicle.................................... 289
Removing the Jumper Cables...................... 290Starting the Engine...........................................
290
Jump Starting the Vehicle - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV)..........................291
Connecting the Jumper Cables ................... 292
Preparing Your Vehicle...................................... 291
Removing the Jumper Cables....................... 293
Starting the Engine........................................... 293
K
Keyless Entry...................................................69 SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 69
Keyless Starting.............................................167 Ignition Modes..................................................... 168
Keys and Remote Controls.........................54
L
Lane Keeping System
.................................251
Switching the System On and Off...............252
Liftgate................................................................71
Lighting Control..............................................86 Flashing High Beam Headlamps.................... 87
Lighting Control Selections.............................. 86
Switching High Beam Headlamps On and Off........................................................................\
. 86
Lighting..............................................................86 General Information........................................... 86
Load Carriers See: Roof Racks and Load Carriers............269
Load Carrying
................................................268
Load Limit.......................................................270
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 274
Vehicle Loading - with and without a Trailer................................................................. 270
Locking and Unlocking................................66 Activating Intelligent Access............................ 67
Autolock.................................................................. 68
Battery Saver......................................................... 69
Illuminated Entry.................................................. 68
Illuminated Exit..................................................... 69
Locking and Unlocking the Doors with the Key Blade........................................................... 66
Opening a Rear Door from the Inside...........67
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