key battery FORD ESCAPE 2021 User Guide

WHAT IS REMOTE START
The system allows you to remotely start
your vehicle and to adjust the interior
temperature according to the settings that
you chose.
REMOTE START
PRECAUTIONS
WARNING: Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes are toxic. Always
open the garage door before you start
the engine. Failure to follow this
instruction could result in personal injury
or death.
REMOTE START LIMITATIONS
Remote start does not work under the
following conditions:
• The alarm horn is sounding.
• The hood is open.
• The transmission is not in park (P).
• The ignition is on.
• The battery voltage is below the
minimum operating voltage.
Note: Do not use remote start if your fuel
level is low.
Note: You can use remote start with
FordPass. See Connecting the Vehicle to
a Wi-Fi Network (page 409).
ENABLING REMOTE START
1. Press
Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Press
Remote Start Setup.
4. Switch
Remote Start on or off. Note:
To remote start with FordPass, make
sure that the modem is enabled.
See
Connected Vehicle Requirements (page
409).
REMOTELY STARTING AND
STOPPING THE VEHICLE
Remotely Starting the Vehicle Press the button on the remote
control.
Within three seconds, press the
button twice on the remote
control.
Note: You can also use the FordPass App
to start the vehicle.
Note: The turn signals flash twice.
Note: The parking lamps turn on when the
vehicle is running.
Note: The horn sounds if the system fails
to start.
Note: All other vehicle systems remain off
when you have remotely started the vehicle.
Note: The vehicle remains secured when
you have remotely started the vehicle. A
valid key must be inside your vehicle to
switch the ignition on and drive your vehicle.
Remotely Stopping the Vehicle Within three seconds, press the
button twice on the remote
control.
EXTENDING THE REMOTE
START DURATION
To extend the remote start duration during
remote start, do the following:
134
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Remote Start
(If Equipped)E138623 E138625 E138625

Starting the Engine
Turn the key to position III. Release the
key when the engine starts.
PUSH BUTTON IGNITION
SWITCH Switching the Ignition Off
When the ignition is on or in accessory
mode, press the push button ignition
switch once without your foot on the brake
pedal.
Switching the Ignition to
Accessory Mode
When the ignition is off, press the push
button ignition switch once without your
foot on the brake pedal.
All electrical circuits and accessories are
operational and the warning lamps and
indicators illuminate.
Note:
Your vehicle has a battery saver
feature that shuts your vehicle off when it
detects a certain amount of battery drain,
or after approximately 30 minutes of
inactivity in accessory mode.
Starting the Engine
With the transmission in park (P), press
the brake pedal and press the push button
ignition switch. An indicator light on the
button illuminates when the ignition is on
and when the engine starts. Note:
The system may not function if the
passive key is close to metal objects or
electronic devices, for example keys or a cell
phone.
Note: A valid key must be inside your
vehicle to switch the ignition on and start
the engine.
STARTING THE ENGINE
Starting a Gasoline Engine
Vehicles Without Push Button
Start
Before starting the engine, check the
following:
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
1. Fully press the brake pedal.
Note: Do not touch the accelerator pedal. 2. Turn the key to position
III.
Note: The engine may continue cranking
for up to 15 seconds or until it starts.
Note: The engine takes longer to start at
lower temperatures. It may crank for several
seconds when very cold.
173
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Starting and Stopping the EngineE321258 E322354

Vehicles With Push Button Start
Before starting the engine, check the
following:
•
Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
1. Fully press the brake pedal.
Note: Do not touch the accelerator pedal.2. Press the push button ignition switch.
Note:
The engine may continue cranking
for up to 15 seconds or until it starts.
Note: The engine takes longer to start at
lower temperatures. It may crank for several
seconds when very cold.
Starting a Hybrid Electric Vehicle
System
Before starting your vehicle, check the
following:
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
Note: Do not touch the accelerator pedal.
1. Fully press the brake pedal. 2. Press the push button ignition switch.
Note:
The green ready indicator illuminates
letting you know that your vehicle is ready
for driving. Since your vehicle is equipped
with a silent key start, the engine may not
start when your vehicle starts.
When the engine starts for the first time
on your drive, the idle speed increases, this
helps to warm up the engine. If the engine
idle speed does not slow down, have your
vehicle checked by an authorized dealer.
The system does not function if:
• The passive key frequencies are
jammed.
• The key battery has no charge.
Restarting the Engine After
Stopping it
The system allows you to start the engine
within 10 seconds of switching it off, even
if it does not detect a valid passive key.
Within 10 seconds of switching the engine
off, fully press the brake pedal and press
the push button ignition switch. After 10
seconds, you can no longer start the engine
if the system does not detect a valid
passive key.
When you start the engine, it remains
running until you press the push button
ignition switch, even if your vehicle does
not detect a valid passive key. If you open
and close a door when the engine is
running, the system searches for a valid
passive key.
174
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Starting and Stopping the EngineE321258 E321258

Starting and Stopping the Engine
– Frequently Asked Questions
Why is the engine idle speed high when
I am starting the engine?
The speed at which the engine idles
immediately after starting is optimized
to minimize vehicle emissions and
maximize cabin comfort and fuel
economy.
Why does the engine not crank? You can only attempt to start the
engine for a limited amount of time
before the starting system temporarily
disables. If you exceed the starting
time limit, a message may appear and
you cannot attempt to start the engine
for at least 15 minutes.
Why do I experience different driving
characteristics? If you disconnect the battery, your
vehicle may exhibit some unusual
driving characteristics for
approximately 5 mi (8 km) after you
reconnect it. This is because the engine
management system must realign
itself with the engine. You can
disregard any unusual driving
characteristics during this period.
Why can I not start the engine? If you cannot start the engine after 3
attempts, wait 10 seconds and do the
following:
Vehicles Without Push Button Start
1. Fully press the brake pedal.
Note: Make sure that the parking brake is
applied.
Note: Make sure that the transmission is in
park (P).
2. Fully press the accelerator pedal and hold it there. 3. Turn the key to position
III and wait
until the engine stops cranking.
4. Release the accelerator pedal. 5. Turn the key to position
III.
Vehicles With Push Button Start
1. Fully press the brake pedal.
Note: Make sure that the parking brake is
applied.
Note: Make sure that the transmission is in
park (P).
2. Fully press the accelerator pedal and hold it there.
3. Press the push button ignition switch.
Note: The engine cranks for a short period
of time and then it stops.
4. Release the accelerator pedal. 5. Press the push button ignition switch.
Why does the system not detect a
passive key?
If the system does not detect a passive
key and you are unable to start the
engine, insert the passive key into the
backup position and press the push
button ignition switch to start the
engine. See
Programming the
Remote Control (page 62).
179
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Starting and Stopping the EngineE322354 E321258

WHAT IS A HYBRID ELECTRIC
VEHICLE
A hybrid vehicle has an electric motor and
a high voltage battery combined with a
gasoline engine.
HOW DOES A HYBRID
ELECTRIC VEHICLE WORK
The hybrid vehicle combines electric and
gasoline propulsion to provide optimal
performance and improved efficiency.
HYBRID ELECTRIC VEHICLE
DRIVING CHARACTERISTICS
The gasoline engine starts and stops to
provide power when required and to save
fuel when not needed. When coasting at
low speeds, coming to a stop or standing,
the gas engine normally shuts down and
your vehicle operates in electric-only
mode.
Conditions that may cause the gasoline
engine to start or remain running include:
•
Considerable vehicle acceleration.
• Driving uphill.
• The high voltage battery charge level
is low.
• Heating or cooling the vehicle interior
in high or low outside temperatures.
• The gasoline engine is below normal
operating temperature.
• Towing a trailer.
• Certain selectable drive modes could
cause the engine to run. See Selecting
a Drive Mode (page 262). Your hybrid vehicle also comes with
standard hydraulic braking and
regenerative braking. Regenerative braking
is performed by your transmission and
captures brake energy and stores it in the
high voltage battery.
You could also notice that your engine
continues to run instead of shutting off
during extended downhill driving. The
engine stays on during this engine braking
but is not using any fuel.
You could also hear a slight whine or
whistle when operating your vehicle. This
is the normal operation of the electric
motor in the hybrid system.
HYBRID ELECTRIC VEHICLE
INDICATORS
When you start your vehicle, a
green READY indicator light
appears in the instrument cluster
letting you know that your vehicle is ready
for driving.
The engine may not start because your
vehicle has a silent key start feature. This
fuel saving feature allows your vehicle to
be ready to drive without requiring the gas
engine to be running.
The indicator remains on when your vehicle
is on, whether the engine is running or not,
to indicate your vehicle is capable of
movement using the electric motor, gas
engine or both.
Typically, the engine does not start unless
the vehicle is cold, a climate control
change is requested or you press the
accelerator pedal.
180
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Hybrid Electric Vehicle Information
(If Equipped)E293827

HYBRID ELECTRIC VEHICLE
INFORMATION –
TROUBLESHOOTING
Hybrid Electric Vehicle
Information – Warning Lamps
It illuminates if your vehicle has
an electrical component fault or
failure that causes your vehicle
to shutdown or enter a limited operating
mode. A message may appear in the
instrument cluster display.
Hybrid Electric Vehicle
Information – Information
Messages Action
Message
Displays when a
malfunction occurs in the high voltage electric system.
Stop your vehicle as soon as it is safe to do so. Have your
vehicle checked as soon as possible.
Stop Safely Now
Hybrid Electric Vehicle
Information – Frequently Asked
Questions
How long is the high voltage battery
system designed to last? The high voltage battery system is
designed to last the life of your vehicle.
Does the high voltage battery require
maintenance? The high voltage battery does not
require maintenance. What should I do if the vehicle runs out
of fuel and the high voltage battery is
out of charge?
Refuel and start your vehicle normally.
The engine will recharge the high
voltage battery.
Why does the engine sometimes start
at key-on? The vehicle's computer will determine
if an engine start is required at key-on.
It starts the engine when necessary for
cabin heating, windshield defrost, or if
the outside temperature is low.
Can I put E15 or E85 in my vehicle, and
how will it affect my fuel economy? Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you
may notice slightly reduced fuel
economy because ethanol contains
less energy per gallon than gasoline.
Your hybrid vehicle is not designed to
use E85 (85% ethanol).
Why does it take a long time before the
engine shuts down? There are several reasons the engine
stays on for an extended amount of
time when you first start it. One
common reason is to make sure that
the emissions components are warm
enough to minimize tailpipe emission.
As the climate gets cooler, the
engine-on time is extended.
Why does my engine stay on when it is
extremely cold outside? In order to make sure that the climate
control system can begin heating the
cabin or defrosting the windshield as
soon as a driver requests it, the engine
coolant temperature has to be kept
sufficiently hot. Keeping the engine on
is required to maintain the correct
coolant temperature.
181
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Hybrid Electric Vehicle Information (If Equipped)E144693

WHAT IS AUTO-START-STOP
The system helps reduce fuel consumption
by stopping and restarting the engine when
your vehicle has stopped. The engine
restarts when you release the brake pedal.
In some situations, your vehicle could
restart before you release the brake pedal,
for example:
•
To maintain interior comfort.
• To recharge the battery.
AUTO-START-STOP
PRECAUTIONS WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death.
SWITCHING AUTO-START-
STOP ON AND OFF
The system turns on when you switch the
ignition on. Press the button to switch the
system off.
Note: OFF
illuminates in the switch. Note:
Deactivating the system using the
button lasts only one key cycle.
Press the button again to switch the
system back on.
Note: The system turns off if it detects a
malfunction. If the system malfunctions,
have your vehicle checked as soon as
possible.
STOPPING THE ENGINE
Stop your vehicle, keep your foot on the
brake pedal and the transmission in drive
(D).
Note: Power assist steering turns off when
the engine stops.
RESTARTING THE ENGINE
Release the brake pedal or press the
accelerator pedal.
A message appears in the information
display if the system requires you to take
action.
AUTO-START-STOP
INDICATORS WARNING:
The system may
require the engine to automatically
restart when the auto-start-stop
indicator illuminates green or flashes
amber. Failure to follow this instruction
could result in personal injury. The Auto-Start-Stop indicator
illuminates green when the
engine stops. It flashes amber
and a message appears when you need to
take action.
185
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Auto-Start-Stop

WHAT IS THE HIGH VOLTAGE
BATTERY
The high voltage battery is a highly
sophisticated lithium ion battery system,
used to store electrified energy to power
the vehicle.
HIGH VOLTAGE BATTERY
PRECAUTIONS
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death. WARNING:
Keep your hands and
clothing clear of the cooling fan. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Do not touch the
electronic ignition system parts after you
have switched the ignition on or when
the engine is running. The system
operates at high voltage. Failure to
adhere to this warning could result in
serious personal injury or death.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
200
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing High Voltage Battery
(If Equipped)

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
313
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Crash and Breakdown Information

Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www
.f or d . c a .
HIGH VOLTAGE BATTERY
VEHICLE PRECAUTIONS -
HYBRID ELECTRIC VEHICLE
(HEV)
In the event of damage or fire involving an
electric vehicle or hybrid-electric vehicle:
• Assume the high-voltage battery and
associated components are energized
and fully charged.
• Exposed electrical components, wires
and high-voltage batteries present
potential high-voltage shock hazards.
• Venting high-voltage battery vapors
are potentially toxic and flammable.
• Physical damage to the vehicle or
high-voltage battery could result in
immediate or delayed release of toxic,
flammable gases and fire. Vehicle information and general safety
practices include reviewing the owner's
manual and becoming familiar with your
vehicle's safety information and
recommended safety practices.
Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If Possible:
1. Move your vehicle to a safe, nearby
location and remain on the scene.
2. Roll down the windows before you switch your vehicle off.
3. Place your vehicle in park (P), set the parking brake, switch off the vehicle,
activate the hazard flashers and move
your key(s) at least
16 ft (5 m) away
from the vehicle.
Always:
• Call emergency assistance if needed
and advise that an electric or
hybrid-electric vehicle is involved.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive,
tell them that the vehicle involved is an
electric vehicle or hybrid-electric
vehicle.
Fires
As with any vehicle, call emergency
assistance immediately if you see sparks,
smoke or flames coming from the vehicle.
Remain a safe distance from the vehicle
and try to stay clear of the smoke.
314
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Crash and Breakdown Information