transmission FORD ESCAPE 2021 Service Manual

All-wheel or four-wheel drive vehicles
require that all wheels be off the ground
using a wheel lift and dollies or flatbed
equipment. This prevents damage to the
transmission and drive system.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Crash and Breakdown Information

TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towing
your vehicle. Failure to follow this
instruction could result in vehicle damage
not covered by the vehicle warranty.
Note:
Make sure you properly secure your
vehicle to the tow vehicle.
Note: If you are unsure of the vehicle ’s
configuration, contact an authorized dealer.
RECREATIONALLY TOWING
YOUR VEHICLE - GASOLINE,
AWD
You cannot recreational tow your vehicle
with all wheels on the ground because
vehicle or transmission damage could
occur. You must recreational tow your
vehicle with all four wheels off the ground,
such as when using a car-hauling trailer.
Otherwise, you cannot recreational tow
your vehicle.
RECREATIONALLY TOWING
YOUR VEHICLE - GASOLINE,
FWD
You cannot recreational tow your vehicle
with all wheels on the ground because
vehicle or transmission damage could
occur. Place the front wheels on a
two-wheel tow dolly. If you are using a tow
dolly, follow the instructions specified by
the equipment provider.
Note: Release the parking brake before
towing your vehicle. See Manually
Releasing the Electric Parking Brake
(page
224). RECREATIONALLY TOWING
YOUR VEHICLE - HYBRID
ELECTRIC VEHICLE (HEV)/
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)
Follow these guidelines if you have a need
for recreational towing. An example of
recreational towing is towing your vehicle
behind a motorhome. These guidelines
ensure that you do not damage the
transmission.
Note:
Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle. See
Climate Control
(page 137).
You can tow your vehicle with all four
wheels on the ground under the following
conditions:
• You switch
Neutral Tow on.
• Your vehicle is facing forward for
towing in a forward direction.
• You release the parking brake.
• You do not exceed 70 mph (113 km/h).
Switching
Neutral Tow On
1. Switch your vehicle on in accessory mode.
2. Press the menu button on the steering
wheel to enter the information display
main menu.
3. Select
Settings.
4. Select
Neutral Tow.
5. Follow the instructions on the information display.
6. Fully press the brake pedal.
7. Shift into neutral (N).
8. Switch the ignition off.
Note: Switching neutral tow on requires
battery power.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Towing Your Vehicle

Note:
If the parking brake is applied, a
message appears in the information display.
Note: If your vehicle has an ignition key, you
cannot remove the key from the ignition
when the transmission is in neutral (N) and
your vehicle is off.
Note: Start the engine and allow it to run
for a few minutes at the beginning of each
day, and every six hours or fewer. With the
engine running and your foot on the brake,
shift into drive (D) and then into reverse (R)
before shifting back into neutral (N). Before
continuing to tow, switch neutral tow on.
EMERGENCY TOWING -
HYBRID ELECTRIC VEHICLE
(HEV)/PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)
If your vehicle becomes inoperable without
access to wheel dollies or a vehicle
transport trailer, it can be flat-towed with
all wheels on the ground, regardless of the
powertrain and transmission configuration,
under the following conditions:
• Your vehicle is facing forward for
towing in a forward direction.
• You shift the transmission into neutral
(N). If you cannot shift the transmission
into neutral (N), you may need to
override the shifter. See Entering
Temporary Neutral Mode (page 212).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km). Note:
Failure to follow these instructions
could result in damage to the transmission.
EMERGENCY TOWING - 8-
SPEED AUTOMATIC
TRANSMISSION – 8F24
If you need to tow your vehicle, contact a
professional towing service or, if you are a
member of a roadside assistance program,
your roadside assistance service provider.
EMERGENCY TOWING - 8-
SPEED AUTOMATIC
TRANSMISSION – 8F35
If your vehicle becomes inoperable without
access to wheel dollies or a vehicle
transport trailer, it can be flat-towed with
all wheels on the ground, regardless of the
powertrain and transmission configuration,
under the following conditions:
• Your vehicle is facing forward for
towing in a forward direction.
• Use the manual park release
procedure. See
Using Manual Park
Release (page 213). Failure to do so
may result in damage to the
transmission.
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Towing Your Vehicle

TOWING YOUR VEHICLE – TROUBLESHOOTING
Towing Your Vehicle – Information Messages - Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric Vehicle (PHEV)
Description
Message
Reminder to switch off the ignition when in neutral tow.
Neutral Tow Engaged
Turn Ignition Off for Towing
Displays when neutral tow is active and you want to exit neutral tow.
Neutral tow engaged
Depress Brake and Select Park to Exit Neutral Tow
Reminder to remove park brake when in neutral tow.
Neutral Tow Remove
Park Brake for Towing
Displays when the neutral tow is off.
Neutral Tow Disengaged
Displays when neutral tow is on.
Neutral Tow Enabled
Leave Transmission in Neutral
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Towing Your Vehicle

Protected Component
Fuse Rating
Fuse Location
Not used.
—
25
Not used.
—
26
Not used.
—
27
Brake on-off switch.
10 A
28
Powertrain control module
(hybrid electric vehicle).
5 A
29
Electronic stability control
(gas).
10 A
30
Transmission oil pump
(hybrid electric vehicle).
Electronic power assist
steering.
5 A
31
Body control module.
30 A
32
Front parking aid camera.
10 A
33
Rear view camera.
Blind spot information
system.
Adaptive cruise control.
Not used (spare).
10 A
34
Heated steering wheel.
15 A
35
Powertrain control module
(hybrid electric vehicle).
10 A
36
Horn.
20 A
37
Blower motor.
40 A
38
Not used.
—
39
Heated wiper park.
15 A
40
Amplifier.
20 A
41
Driver power seat.
30 A
42
Electric water pump (hybrid
electric vehicle).
50 A
43
Trailer tow module.
40 A
44
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Fuses

MAINTENANCE PRECAUTIONS
Service your vehicle regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications.
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material, such as cigarettes, away from
the battery and all fuel related parts.
• Set the parking brake, shift the
transmission to park (P) and block the
wheels. OPENING AND CLOSING THE
HOOD
Opening the Hood
1. Open the left-hand front door.
2. Fully pull the hood release lever and
let it completely retract.
Note: This action releases the hood latch.
3. Fully pull the hood release lever for a second time.
Note: This action fully releases the hood.
4. Open the hood.
Note: There is no secondary hood release
under the hood.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing MaintenanceE263274

WARNING: Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately. WARNING:
Battery posts,
terminals and related accessories
contain lead and lead compounds,
chemicals known to the State of
California to cause cancer and
reproductive harm. Wash your hands
after handling
. WARNING:
This vehicle may have
more than one battery. Removing the
battery cables from only one battery
does not disconnect your vehicle
electrical system. Make sure you
disconnect the battery cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage.
The battery is in the engine compartment.
See
Under Hood Overview (page 335).
Your vehicle has a maintenance-free
battery. It does not require additional
water during service.
For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the
battery terminals. If any corrosion is
present on the battery or terminals, remove
the cables from the terminals and clean
with a wire brush. You can neutralize the
acid with a solution of baking soda and
water. We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period.
Note:
If you only disconnect the negative
battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid unintended connection or
arcing.
To maintain correct operation of the
battery management system, if you add
any electrical devices to your vehicle, do
not connect the ground connection directly
to the negative battery terminal. A
connection at the negative battery terminal
can cause inaccurate measurements of
the battery condition and potential
incorrect system operation.
Note: If you add electrical accessories or
components to your vehicle this may
adversely affect battery performance,
durability and the performance of other
electrical systems on your vehicle.
If you replace the battery make sure it
matches the electrical requirements of
your vehicle.
If you disconnect or replace the battery
and your vehicle has an automatic
transmission, it must relearn its adaptive
strategy. Because of this, the transmission
may shift firmly when first driven. This is
normal operation while the transmission
fully updates its operation to optimum
shift feel.
Remove and Reinstall the Battery
To disconnect or remove the battery, do
the following:
1. Apply the parking brake and switch the
ignition off.
2. Switch all electrical equipment off, for
example lights and radio.
3. Wait a minimum of two minutes before
disconnecting the battery.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Maintenance

CHANGING A FLAT TIRE
WARNING: Never place anything
between the vehicle jack and the ground. WARNING:
Never place anything
between the vehicle jack and your
vehicle. WARNING:
To help prevent your
vehicle from moving when changing a
wheel, shift the transmission into park
(P), set the parking brake and use an
appropriate block or wheel chock to
secure the wheel diagonally opposite to
the wheel being changed. For example,
when changing the front left wheel,
place an appropriate block or wheel
chock on the right rear wheel. WARNING: It is recommended that
the wheels of the vehicle be chocked,
and that no person should remain in a
vehicle that is being jacked. WARNING:
Always use the jack
provided as original equipment with your
vehicle. If using a jack other than the one
provided, make sure the jack capacity is
adequate for the vehicle weight,
including any vehicle cargo or
modifications. If you are unsure if the jack
capacity is adequate, contact the
authorized dealer. WARNING:
The jack supplied with
this vehicle is only intended for changing
wheels. Do not use the vehicle jack other
than when you are changing a wheel in
an emergency. WARNING: Check that the vehicle
jack is not damaged or deformed and
the thread is lubricated and clean. WARNING:
The jack should be
used on level firm ground wherever
possible. WARNING:
Use only the specified
jacking points. If you use other positions,
you may damage the body, steering,
suspension, engine, braking system or
the fuel lines. WARNING:
Switch the ignition off
and apply the park brake fully before
lifting vehicle. WARNING:
Park your vehicle so
that you do not obstruct the flow of
traffic or place yourself in any danger and
set up a warning triangle. WARNING:
Do not get under a
vehicle that is only supported by a
vehicle jack. WARNING: No person should place
any portion of their body under a vehicle
that is supported by a jack.
Note: The jack does not require
maintenance or additional lubrication over
the service life of your vehicle.
1. Park on a level surface, set the parking
brake and activate the hazard flashers.
2. Place the transmission in park (P) and
turn the engine off.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Changing a Road Wheel
(If Equipped)E166722

USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller identification.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
Pairing a Phone
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or
neutral (N) for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the Settings button.
3. Select Bluetooth from the menu.
4. Press the
OK button.
5. Select the option to add. This starts the pairing process. 6. When a message to begin pairing
appears in the audio display, search for
SYNC on your device.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone and
downloading your phonebook.
Using Voice Commands Make sure to switch on your
phone's Bluetooth feature
before starting the search. See
your device's manual if necessary.
Press the voice button and when
prompted say: Action and Descrip-
tion
Voice Command
Follow the instruc-
tions on the audio
display.
Pair Phone
Phone Voice Commands Press the voice button. You can
do things like place a phone call
and access text messages.
When prompted, say a command. See the
following table for examples of
commands. Voice Command
___ List of Commands
Help
Call ___
Dial ___
Text Messages
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™
(If Equipped)E142599 E142599

Check Every Six Months
The door weatherstrips for wear. Lubricate if necessary.
The hinges, latches and outside locks for proper operation. Lubricate if necessary. The parking brake for proper operation.
The seatbelts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and seatbelt for operation.
The washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
It is important to have the systems on your
vehicle regularly checked. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-Point Inspection
Hazard warning system operation
Accessory drive belt or belts
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires including the spare for wear andproper pressure 2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.
2 If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By date
on the canister. Replace as needed.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Scheduled Maintenance