service FORD ESCAPE HYBRID 2011 2.G Manual PDF

Factory-trained technicians
Ford and Lincoln Mercury service technicians participate in extensive
factory-sponsored certification training to help them become experts on
the operation of your vehicle. Ask your dealership about the training and
certification their technicians have received.
Genuine Ford and Motorcraftreplacement parts
Ford and Lincoln Mercury dealerships stock Ford and Motorcraft
branded replacement parts. These parts meet or exceed Ford Motor
Company’s specifications, and we stand behind them. Parts installed at
your Ford or Lincoln Mercury dealership carry a nationwide, 12 months,
12,000 mile (20,000 km) parts and labor limited warranty. Your dealer
can give you details.
Value shopping for your vehicle’s maintenance needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your Ford and
Lincoln Mercury dealers can offer.
WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
Owner checks and services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this owner’s
guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or lubricants used.
Maximum oil change interval
❑As indicated by the instrument cluster message center (can be up to one year or 10,000 miles [16,000 km])
Engine and motor/electronics coolant change interval
❑6 years or 100,000 miles (160,000 km) - change engine and motor/electronics coolant (whichever comes first)❑After initial change - change engine and motor/electronics coolant every 3 years or 50,000 miles (80,000 km)
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Be sure to ask your Ford or Lincoln Mercury dealership service advisor
or technician about the multi-point vehicle inspection. It’s a
comprehensive way to perform a thorough inspection of your vehicle. It’s
your checklist that gives you immediate feedback on the overall
condition of your vehicle. You’ll know what’s been checked, what’s okay,
as well as those things that may require future or immediate attention.
The multi-point vehicle inspection is one more way to keep your vehicle
running great!
Multi-point inspection - Recommended at every visit
❑Check and top-up fluid levels: brake, coolant recovery reservoir, manual and automatic transmission (if equipped with an
underhood dipstick), power steering (if equipped) and window washer
❑Inspect tires for wear and check air pressure, including spare.
❑Check exhaust system for leaks, damage, loose parts and foreign material.
❑Check battery performance.
❑Check operation of horn, exterior lamps, turn signals and hazard warning lights.
❑Check radiator, coolers, heater and air conditioning hoses.
❑Inspect windshield washer spray and wiper operation.
❑Check windshield for cracks, chips and pitting.
❑Inspect for oil and fluid leaks.
❑Inspect engine air filter.
❑Inspect half shaft dust boots, if equipped.
❑Check shocks and struts and other suspension components for leaks and damage.
❑Inspect steering and linkage.
❑Inspect accessory drive belt(s).
❑Inspect clutch operation, if equipped.
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SPECIAL OPERATING CONDITIONS
If you operate your Ford/Lincoln/Mercury vehicleprimarilyin one of the
more demandingSpecial Operating Conditionslisted below, you will
need to have some items maintained more frequently. If you only
occasionallyoperate your vehicle under these conditions, it is not
necessary to perform the additional maintenance. For specific
recommendations, see your Ford or Lincoln Mercury dealership service
advisor or technician.
Towing a trailer or using a camper or car-top carrier
Every 5,000 miles, 6 months or
200 hours of engine operation
(whichever comes first)– Change engine oil and replace oil filter
Every 5,000 miles (8,000 km)– Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
– Rotate tires, inspect tires for wear and measure tread
depth.
Extensive idling and/or low speed driving for long distances as in heavy
commercial use such as delivery, taxi, patrol vehicle or livery. This
operating condition is for extensive maximum A/C or heater operation
with engine on in the above listed usage.
Inspect frequently, service as
required– Replace cabin air filter (if equipped).
Every 5,000 miles, 6 months or
200 hours of engine operation
(whichever comes first)– Change engine oil and replace oil filter
Every 5,000 miles (8,000 km)– Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
– Rotate tires, inspect tires for wear and measure tread
depth.
Every 60,000 miles (96,000 km)– Replace spark plugs.
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Operating in dusty conditions such as unpaved or dusty roads
Inspect frequently, service as
required– Replace cabin air filter (if equipped).
– Replace engine air filter.
Every 5,000 miles, 6 months or
200 hours of engine operation
(whichever comes first)– Change engine oil and replace oil filter.
Every 5,000 miles (8,000 km)– Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
– Rotate tires, inspect tires for wear and measure tread
depth.
Reset your oil life monitor after each engine oil and filter change; refer
to theInstrument Clusterchapter.
Off-road operation
Inspect frequently, service as
required– Replace cabin air filter (if equipped).
– Replace engine air filter.
Every 5,000 miles, 6 months or
200 hours of engine operation
(whichever comes first)– Change engine oil and replace oil filter.
– Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
– Rotate tires, inspect tires for wear and measure tread
depth.
Reset your oil life monitor after each engine oil and filter change; refer
to theInstrument Clusterchapter.
Exclusive use of E85 (Flex Fuel Vehicles only)
Every oil change interval– If ran exclusively on E85, fill the fuel tank full with
regular unleaded fuel.
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EXCEPTIONS
In addition, there are several exceptions to the Normal Schedule. They
are listed below:
Normal vehicle axle maintenance
❑Rear axles and power take-off (PTO) units containing synthetic lubricant and light duty trucks equipped with Ford-design
axles are lubricated for life. These lubricants are not to be checked or changed unless a leak is suspected, service is re-
quired or the axle assembly has been submerged in water. The axle and PTO lubricant should be changed anytime the axle
and PTO have been submerged in water. During extended trailer tow operation above 70°F (21°C) ambient and wide open
throttle for extended periods above 45 mph (72 km/h), non-synthetic rear axle lubricants should be replaced every
3,000 miles (4,800 km) or three months, whichever occurs first. The 3,000 mile (4,800 km) lubricant change interval
may be waived if the axle was filled with 75W140 synthetic gear lubricant meeting Ford specification WSL-M2C192-A, part
number F1TZ-19580-B or equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-
Lok rear axles (refer to
Maintenance product and specificationsin theMaintenance and Specificationschapter for details).
The axle lubricant should be changed anytime an axle has been submerged in water.
Police/Taxi/Livery vehicle axle maintenance
❑Replace rear axle lubricant every 100,000 miles (160,000 km). Rear axle lubricant change may be waived if the axle
was filled with 75W140 synthetic gear lubricant meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B or
equivalent. Add four ounces (118 mL) of friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-
Lok rear axles. The axle lubricant should be changed anytime the axle has been submerged in water.
California fuel filter replacement
❑If vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this main-
tenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life.
Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified inter-
vals and to record all vehicle service.
Hot climate oil change intervals
❑If operating conditions are normal and you drive your Ford, Lincoln or Mercury vehicle under typical, everyday conditions
andyou are using an API performance category oil of SL or later (for example SM, etc.) then you can follow the
7,500 mile (12,000 km) normal service oil change intervals schedule. Vehicles operating in the Middle East, North Africa,
Sub-Saharan Africa or locations with similar climates must follow the oil change interval of 3,000 mile (5,000 km) if the
owner is using oils defined by the American Petroleum Institute (API) performance category of API SK or earlier (for ex-
ample SJ, etc.).
Engine air filter & cabin air filter replacement
❑Engine air filter and cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these
conditions will require frequent inspection and replacement of the engine air filter and cabin air filter.
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Child safety seats ......................162
attaching with tether
straps .......................................169
in front seat ............................163
in rear seat ..............................163
LATCH .....................................166
recommendations ...................160
Child safety seats - booster
seats ...........................................171
Cleaning your vehicle
engine compartment ..............284
instrument panel ....................286
interior .....................................287
plastic parts ............................285
washing ....................................283
waxing .....................................283
wheels ......................................284
wiper blades ............................285
Climate control (see Air
conditioning or Heating) ............52
Clock ............................................34
Compass, electronic ....................71
calibration .................................72
set zone adjustment .................72
Console ........................................73
Controls
power seat ...............................118
steering column ........................81
Coolant
checking and adding ......302–304
refill capacities ................307, 325
specifications ..........................325
Cruise control
(see Speed control) ....................79
Customer Assistance ................246
Ford Extended Service
Plan ..................................334, 337
Getting assistance outside the
U.S. and Canada .....................280Getting roadside assistance ...246
Getting the service you
need .........................................275
Ordering additional owner’s
literature .................................281
Utilizing the
Mediation/Arbitration
Program ...................................279
D
Daytime running lamps
(see Lamps) ................................59
Dipstick
automatic transmission
fluid ..........................................320
engine oil .................................297
Driving under special
conditions ..................228, 240, 242
sand .........................................241
snow and ice ...........................243
through water .................242, 245
E
Electronic message center .........25
Emergencies, roadside
jump-starting ..........................269
running out of fuel .........269, 313
Emission control system ..........317
Engine ........................................328
cleaning ...................................284
idle speed control ...................300
lubrication specifications .......325
refill capacities ........................325
service points ..................294–295
Engine block heater .................214
Engine oil ..................................297
checking and adding ..............297
dipstick ....................................297
Index
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