maintenance FORD ESCORT 2002 7.G User Guide
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Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²The file number assigned to your application.
²The toll-free phone number of the DSB's independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²Legible copies of all documents and maintenance or repair orders
relevant to the case.
²The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
²The date of repair(s) and mileage at the time of occurrence(s).
²The current mileage.
²The name of the dealer(s) who sold or serviced the vehicle.
²A brief description of your unresolved concern.
²A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
²The names (if known) of all the people you contacted at the
dealership(s).
²A description of the action you expect to resolve your concern.
Customer Assistance
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SERVICE RECOMMENDATIONS
To help you service your vehicle:
²We highlight do-it-yourself items in the engine compartment for easy
location.
²We provide a scheduled maintenance guide which makes tracking
routine service easy.
If your vehicle requires professional service, your dealership can provide
the necessary parts and service. Check yourWarranty Guideto find out
which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
Be especially careful when inspecting or servicing your vehicle.
²Do not work on a hot engine.
²When the engine is running, keep loose clothing, jewelry or long hair
away from moving parts.
²Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
²Keep all lit cigarettes, open flames and other lit material away from
the battery and all fuel related parts.
If you disconnect the battery, the engine must ªrelearnº its idle
conditions before your vehicle will drive properly, as explained in the
Batterysection in this chapter.
Working with the engine off
²Automatic transaxle:
1. Set the parking brake and ensure
the gearshift is securely latched in P
(Park).
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2. Turn off the engine and remove
the key.
3. Block the wheels to prevent the
vehicle from moving unexpectedly.
²Manual transaxle:
1. Set the parking brake, depress
the clutch and place the gearshift in
1 (First).
2. Turn off the engine and remove
the key.
3. Block the wheels to prevent the
vehicle from moving unexpectedly.
P
RNDDL
1
24R3
5
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Working with the engine on
²Automatic transaxle:
1. Set the parking brake and ensure
the gearshift is securely latched in P
(Park).
2. Block the wheels to prevent the
vehicle from moving unexpectedly.
Note:Do not start your engine with the air cleaner removed and do not
remove it while the engine is running.
P
RNDDL
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²Manual transaxle:
1. Set the parking brake, depress
the clutch and place the gearshift in
N (Neutral).
2. Block the wheels to prevent the
vehicle from moving unexpectedly.
Note:Do not start your engine with the air cleaner removed and do not
remove it while the engine is running.
1
24R35
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OPENING THE HOOD
1. Inside the vehicle, pull the hood
release handle located under the
bottom left corner of the instrument
panel.
2. Go to the front of the vehicle and release the auxiliary latch that is
located under the front center of the hood.
3. Lift the hood and secure it with the prop rod.
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IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
2.0L SOHC I4 engine
1. Engine oil dipstick
2. Brake fluid reservoir
3. Transmission fluid dipstick (automatic transaxle)
4. Battery
5. Air filter assembly
6. Engine oil filler cap
7. Power steering fluid reservoir
8. Engine coolant reservoir
9. Windshield washer fluid reservoir
91234
8756
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2.0L DOHC Zetec engine
1. Transmission fluid dipstick (automatic transaxle)
2. Battery
3. Air filter assembly
4. Engine oil filler cap
5. Engine oil dipstick
6. Power steering fluid reservoir
7. Engine coolant reservoir
8. Windshield washer fluid reservoir
9. Brake fluid reservoir
98712
3
4
65
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WINDSHIELD WASHER FLUID
Checking and adding washer fluid
²Coupe
²Sedan
Check the washer fluid whenever you stop for fuel. The reservoir is
highlighted with a
symbol.
If the level is low, add enough fluid to fill the reservoir. In very cold
weather, do not fill the reservoir all the way.
Only use a washer fluid that meets Ford specifications. Refer to
Lubricant specificationsin this chapter.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle's paint finish, wiper blades or washer system.
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Note:Do not put washer fluid in the engine coolant reservoir. Washer
fluid placed in the cooling system may harm engine and cooling system
components.
ENGINE OIL
Checking the engine oil
Refer to the scheduled maintenance guide for the appropriate intervals
for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait a few minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(automatic transaxle) or 1st (manual transaxle).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine oil indicator (dipstick).
²2.0L SOHC I4 engine
ADDFULL
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