towing FORD EXCURSION 2004 1.G User Guide

•Disconnect the trailer tow electrical connector to prevent blown fuses
caused by water entering into your trailer’s electrical wiring.
Exceeding these limits may allow water to enter critical vehicle
components, adversely affecting driveability, emissions and reliability.
Replace front and rear axle lubricants any time the axles have been
submerged in water. Axle lubricant quantities are not to be checked
unless a leak is suspected.
RECREATIONAL TOWING (ALL WHEELS ON THE GROUND)
An example of recreational towing would be towing your vehicle behind
a motorhome. Follow these guidelines if you have the need for
recreational towing your vehicle with all four wheels on the ground.
These guidelines are designed to ensure that your transmission is not
damaged.
2WD vehicles (with automatic transmissions)
•Place the transmission in N (Neutral)
•Maximum speed is 56 km (35 mph)
•Maximum distance is 80 km (50 miles)
If a distance of 80 km (50 miles) or a speed of 56 km (35 mph) must be
exceeded, the drive shaft will have to be removed before the vehicle is
towed.
Ford recommends the driveshaft be removed/installed only by a qualified
technician. See your local dealer for driveshaft removal/installation.
Improper removal/installation of the driveshaft can cause
transmission fluid loss, damage to the driveshaft and internal
transmission components.
4WD vehicles electronic shift transfer case (with automatic
transmissions)
4x4 vehicles with electronic shift on the fly cannot be towed with any
wheels on the ground.
Driving
184

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or
60,000 km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire.
•jump-starts.
•lock-out assistance.
•limited fuel delivery.
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•Coverage period
•Exact fuel amounts
•Towing of your disabled vehicle
•Emergency travel expense reimbursement
•Travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
Roadside Emergencies
185

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground and the rear wheels off the ground using a wheel lift or a
slingbelt with T-hooks.
On 4x4 vehicles, it is recommended that your vehicle be towed with a
wheel lift or flatbed equipment with all the wheels off the ground.
However, a slingbelt with T-hooks and a wheel dolly can also be used if
all four wheels are off the ground.
Roadside Emergencies
202

An alternative for towing a 4x4 vehicle is to:
•put the transfer case in neutral. On manual 4WD systems, put the
4WD shift lever in N (Neutral); on electronic shift on the fly 4WD
systems, press the 2WD portion of the 4WD control.
•unlock the front hub locks (refer toFour wheel drive [4WD]
Operation [if equipped]in theDrivingchapter).
•lift the rear wheels of the vehicle using a wheel lift or a sling belt with
T-hooks.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside Emergencies
203

In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
Customer Assistance
206

•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toLubricant specificationsin
this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
12–16 km (8–10 miles) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Four-wheel-drive operation (if equipped) is less fuel efficient than
two-wheel-drive operation.
•Close windows for high speed driving.
Maintenance and Specifications
240

Travel equipment
Adjustable Towing Systems
Auto headlamp system with DRL (Daytime Running Lights)
Battery Warmer
Box Aluminum Rack cargo storage systems
Daytime running lights
Factory luggage rack adaptors
Fog lights
Framed luggage covers
Hard and soft sided roof box
Highway safety and first aid kit
Multi sport track rider cross bars
Multi sport track rider adaptors
Spare tire soft storage cover
Seat back pack storage
Soft luggage cover
Trailgate tables
Towing mirrors
Trailer hitch mounted bike carrier
Trailer hitch bars and balls
Trailer hitch swivel
Tubular running bars
TV/video system
Protection and appearance equipment
Air bag anti-theft locks
Carpeted cargo mat
Door edge guards
Truck covers
Cargo liners, interior
Carpet floor mats
Cleaners, waxes and polishes
Flat splash guards
Front end covers (full)
Grill guards/brush guards
Accessories
264

service engine soon ..................10
speed control ............................93
turn signal indicator .................13
Limited slip axle (see Traction
Loc) ............................................159
Load limits .................................177
GAWR ......................................177
GVWR ......................................177
trailer towing ..........................177
Loading instructions .................179
Locks
autolock ...................................112
childproof ................................106
doors ........................................105
Lubricant specifications ...257, 259
Lumbar support, seats .............119
M
Manual transmission
fluid capacities ........................254
lubricant specifications ..........259
Message center ...........................93
english/metric button ...............94
menu button .............................94
Mirrors .........................................82
automatic dimming rearview
mirror ........................................86
fold away ...................................88
heated ........................................88
side view mirrors (power) .......87
Motorcraft parts ................237, 254
O
Octane rating ............................236
Odometer .....................................18
Oil (see Engine oil) ..................222Overdrive ...................................101
P
Panic alarm feature, remote
entry system ..............................108
Parking brake ............................158
Parts (see Motorcraft parts) ....254
Pedals (see Power adjustable
foot pedals) .................................89
Power adjustable foot pedals ...118
Power distribution box
(see Fuses) ...............................188
Power door locks ..............105, 112
Power mirrors .............................87
Power point .................................83
Power steering ..........................159
fluid, checking and adding ....243
fluid, refill capacity ................254
fluid, specifications .........257, 259
Power Windows ...........................85
Preparing to drive your
vehicle ........................................160
R
Radio ......................................19, 27
Radio reception ...........................56
Rear window defroster ...............70
Relays ........................................187
Remote entry system .......106, 108
illuminated entry ....................110
locking/unlocking
doors ................................105, 107
panic alarm .............................108
replacement/additional
transmitters .............................109
Index
270

replacing the batteries ...........108
Reverse sensing system ...........164
Roadside assistance ..................185
Roof rack ...................................103
S
Safety belts (see Safety
restraints) ............14, 128–131, 133
Safety defects, reporting ..........212
Safety restraints ........128–131, 133
belt minder .............................135
cleaning the safety belts ........139
extension assembly ................139
for adults .........................129–131
for children .....................144–145
lap belt ....................................134
warning light and
chime ...........................12, 14, 135
Safety seats for children ..........145
Seat belts (see Safety
restraints) ..................................128
Seats ..........................................117
child safety seats ....................145
memory seat ...........................118
SecuriLock passive anti-theft
system ................................113–115
Servicing your vehicle ..............219
Snowplowing .................................7
Spare tire (see Changing the
Tire) ...........................................192
Spark plugs,
specifications .............254, 259–260
Special notice
diesel-powered vehicles .............7
utility-type vehicles ....................7Specification chart,
lubricants ...........................257, 259
Speed control ..............................89
Speedometer ...............................18
Starting your vehicle ........152–154
jump starting ..........................197
Steering .....................................159
Steering wheel
controls ..........................82, 89, 93
tilting .........................................82
T
Tachometer .................................18
Tires ...........................192, 249–251
changing ..........................192–193
checking the pressure ............251
replacing ..................................252
rotating ....................................251
snow tires and chains ............253
tire grades ...............................250
treadwear ................................250
Towing .......................................180
recreational towing .................184
trailer towing ..........................180
wrecker ....................................202
Traction-lok rear axle ...............159
Transfer case
fluid checking .........................247
Transmission .............................160
fluid, checking and adding
(automatic) .............................245
fluid, refill capacities ..............254
lubricant
specifications ..................257, 259
Transmission control indicator
light ..............................................13
Trip odometer .............................18
Index
271

Turn signal ............................13, 73
V
Vehicle dimensions ...................260
Vehicle Identification Number
(VIN) ..........................................262
Vehicle loading ..........................177
Ventilating your vehicle ...........156
W
Warning chimes .....................14–15
Warning lights (see Lights) .......10Washer fluid ..............................222
Water, Driving through .............177
Windows
power .........................................85
rear wiper/washer .....................80
Windshield washer fluid and
wipers
checking and adding fluid .....222
checking and cleaning ..............81
liftgate reservoir .....................222
operation ...................................80
replacing wiper blades .............81
Wrecker towing .........................202
Index
272