roof FORD EXPEDITION 2013 3.G User Guide

procedure outlined earlier in this chapter in theGetting the services
you needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within forty days after you file your claim with the BBB. You are not
bound by the decision, and may reject the decision and proceed to court
where all findings of the BBB Auto Line dispute, and decision, are
admissible in the court action. Should you choose to accept the BBB
AUTO LINE decision, Ford is then bound by the decision, and must
comply with the decision within 30 days of receipt of your acceptance
letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
276Customer Assistance
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
58 15A* Trailer tow backup lamps
59 15A* Heated mirrors
60 — Not used
61 — Fuel pump diode
62 — Not used
63 25A** Electronic fan
64 30A** Moon roof
65 20A** Auxiliary power point
(instrument panel)
66 20A** Auxiliary power point (rear of
center console)
67 40A** Front row climate controlled
seats
68 60A** Anti-lock brake system valves
69 60A** Anti-lock brake system pump
70 30A** Third row power fold seat
71 20A** Auxiliary power point/cigar
lighter
72 20A** Auxiliary power point (right rear
quarter panel)
73 — Not used
74 30A** Driver power seat
75 20A* Vehicle power 1 – powertrain
control module
76 20A* Vehicle power 2 – powertrain
control module
77 15A* Vehicle power4–ignition coils
78 — Not used
79 20A* Vehicle power 3 – powertrain
control module
80 — Not used
81 — Not used
Fuses285
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
38 20A Subwoofer
39 20A Radio
40 20A Navigation amplifier
41 15A Power windows, Power vents,
Power moonroof, Auto dimming
rear view mirror, 110 volt AC
power point
42 10A Not used (spare)
43 10A Rear wiper logic, Rain sensor
44 10A Trailer tow battery charge relay
coil
45 5A Front wiper logic
46 7.5A Climate control, Auxiliary relay
control
47 30A Circuit
BreakerPower windows, Moonroof
48 — Delayed accessory relay
Fuses289
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WAXING
•Wash the vehicle first.
•Use a quality wax that does not contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will gray or stain the parts over time.
REPAIRING MINOR PAINT DAMAGE
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to make sure you get the correct color.
•Remove particles, such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout, before repairing paint chips.
•Always read the instructions before using the products.
CLEANING THE ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal.
When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
•Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
•Spray MotorcraftEngine Shampoo and Degreaser on all parts that
require cleaning and pressure rinse clean. In Canada, use Motorcraft
Engine Shampoo.
•Never wash or rinse the engine while it is hot or running; water in the
running engine may cause internal damage.
•Never wash or rinse any ignition coil, spark plug wire or spark plug
well, or the area in and around these locations.
•Cover the battery, power distribution box, and air filter assembly to
prevent water damage when cleaning the engine.
Vehicle Care315
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CLEANING LEATHER SEATS
(IF EQUIPPED WITH THE KING RANCHEDITION)
Your vehicle is equipped with seating covered in premium, top-grain
leather which is extremely durable, but still requires special care and
maintenance in order to ensure longevity and comfort.
Regular cleaning and conditioning will maintain the appearance of the
leather.
Cleaning
For dirt, use a vacuum cleaner then use a clean, damp cloth or soft brush.
For routine cleaning, wipe the surface with a soft, damp cloth. For more
thorough cleaning, wipe the surface with a mild soap and water solution.
•Clean spills as quickly as possible.
•Test any cleaner or stain remover on an inconspicuous part of the
leather as cleaners may darken the leather.
•Do not spill coffee, ketchup, mustard, orange juice or oil-based
products on the leather as they may permanently stain the leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl or plastics.
Scratches
Natural Markings - Because the leather in the seat comes from genuine
steer hides, there will be evidence of naturally occurring markings, such
as small scars. These markings give character to the seating covers and
should be considered as proof of a genuine leather product.
In order to lessen the appearance of certain scratches and other wear
marks, apply conditioner on the affected area following the same
instructions as in theConditioningsection.
Conditioning
Bottles of King RanchLeather Conditioner are available at the King Ranch
Saddle Shop. Visit the website atwww.krsaddleshop.com, or telephone (in
the United States) 1–800–282–KING (5464). If you are unable to obtain King
RanchLeather Conditioner, use another premium leather conditioner.
•Clean the surfaces using the steps outlined in theCleaningsection.
•Ensure the leather is dry then apply a nickel-sized amount of
conditioner to a clean, dry cloth.
•Rub the conditioner into leather until it disappears. Allow the
conditioner to dry and repeat the process for the entire interior. If a
film appears, wipe off film with a dry, clean cloth.
Vehicle Care319
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ACCESSORIES
For a complete listing of the accessories that are available for your
vehicle, please contact your dealer or visit our online store at:
Accessories.Ford.com(U.S. only).
Ford Custom Accessories are available for your vehicle through your
local Ford or Ford of Canada dealer. Ford Motor Company will repair or
replace any properly dealer-installed Ford Custom Accessories found to
be defective in factory-supplied materials or workmanship during the
warranty period, as well as any component damaged by the defective
accessories. The accessories will be warranted for whichever provides
you the greatest benefit:
•12 months or 12,000 miles (20,000 km) (whichever occurs first), or
•the remainder of your new vehicle limited warranty.
Contact your dealer for details and a copy of the warranty.
Exterior style
•Bug shields•Wheels
•Deflectors•Chrome exhaust tips
•Splash guards
Interior style
•Ambient lighting•Floor mats
•Illuminated door sill plates•Cargo area protector
•Electrochromatic compass/temperature interior mirrors
Lifestyle
•Rear seat entertainment*•Roof crossbars
•Cargo organization and
management•SUV camping tent*
•Racks and carriers*•Towing accessories
Peace of mind
•Remote start•Vehicle security systems
•Back up alarm*•Wheel locks
•Locking gas plug for capless fuel
system•Warning sensors
•Vehicle cover
Accessories363
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Load limits .................................241
Locks
autolock .....................................64
childproof ..................................33
doors ..........................................62
Lubricant specifications ...........356
Lug nuts ....................................354
M
MAP DVD - Loading and
Unloading ..................................136
Map icons ..................................468
Map mode ..................................467
Map updates ..............................470
Master lighting switch ................82
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................422
Message center .................101, 106
system check button ..............103
warning messages ...................111
Mirrors ...................................88, 91
fold away ...................................89
programmable memory ............54
side view mirrors (power) .......88
signal ...................................89–90
Moon roof ....................................93
Motorcraftparts ..............313, 360
MyKey ..........................................56
N
Navigation features ...................464
O
Octane rating ............................201P
Pairing other phones ................391
Pairing your phone for the
first time ....................................390
Parental MyKey programming ...56
Parking brake ............................226
Parts
(see Motorcraftparts) ...........360
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................401
Phone redial ..............................395
Playing a DVD in the system ...136
Playing music (by artist,
album, genre, playlist,
tracks, similar) ..........................419
POI categories ...........................466
Point of Interest (POI) .............466
Power deployable running
boards ........................................249
Power distribution box
(see Fuses) .......................282, 286
Power door locks ........................62
Power liftgate ..............................67
Power mirrors .............................88
Powerpoint ................................189
Power steering ..........................238
fluid, checking and adding ....299
fluid, refill capacity ................356
fluid, specifications .................356
Power Windows ...........................87
Privacy information ..................387
Putting a call on/off hold .........394
494Index
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Q
Quick touch buttons .................469
R
Radio ..........................................118
Single CD ................................118
Radio reception .........................116
Radio voice commands .....442, 448
Rear heated seats .....................175
Rear seat entertainment
system ........................................128
Rear view camera display ........233
Rear window defroster ............146,
148, 150, 152
Receiving a text message .........397
Recommendations for
attaching safety restraints for
children ........................................24
Relays ................................281–282
Remote entry system
illuminated entry ......................65
locking/unlocking doors ...........62
opening the trunk .....................63
replacing the batteries .............53
Roadside assistance ..................268
Roll stability control .................229
Roof rack ...................................240
S
Safety Belt Maintenance ............42
Safety belts
(see Safety restraints) ...............36
Safety defects, reporting ..........280
Safety information ....................386Safety restraints ..............36–37, 39
Belt-Minder.............................40
extension assembly ..................38
for adults .............................36–37
for children .........................19, 24
safety belt maintenance ...........42
seat belt maintenance ..............42
warning light and chime ..........40
Safety restraints -
LATCH anchors ...........................27
Safety seats for children ......19, 24
Safety Compliance
Certification Label ....................362
Satellite Radio ...........................451
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............373
SD card ......................................464
Seat belts
(see Safety restraints) ...............36
Seats
child safety seats ................19, 24
cleaning ...................................319
climate control ........................167
filter .........................................360
front seats ...............................161
heated ......................................175
memory seat .....................54, 164
SecuriCode keyless entry
system ..........................................71
SecuriLock passive anti-theft
system ..........................................73
Selecting your media source
(USB, Line in, BT audio) .........416
Setting a destination ................464
Setting the clock .......................118
Side air curtain ...........................48
Index495
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