steering FORD EXPEDITION 2015 3.G Service Manual

Power is supplied to all four wheels through a transfer case or power
transfer unit. Four-wheel drive vehicles allow you to select different drive
modes as necessary. You can find information on transfer case operation
and shifting procedures in theTransmissionchapter. You can find
information on transfer case maintenance in theMaintenancechapter.
You should become thoroughly familiar with this information before you
operate your vehicle.
On some four-wheel drive models, the initial shift from two-wheel drive
to four-wheel drive while the vehicle is moving can cause a momentary
clunk and ratcheting sound. These sounds are normal as the front
drivetrain comes up to speed and are not cause for concern.
How Your Vehicle Differs from Other Vehicles
Sport-utility vehicles, vans and
trucks can differ from some other
vehicles in a few noticeable ways.
Your vehicle may be:
•Higher – to allow higher load
carrying capacity and to allow it
to travel over rough terrain
without getting hung up or
damaging underbody
components.
•Shorter – to give it the capability
to approach inclines and drive
over the crest of a hill without
getting hung up or damaging
underbody components. All other
things held equal, a shorter
wheelbase may make your vehicle quicker to respond to steering
inputs than a vehicle with a longer wheelbase.
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Tire Replacement Requirements
WARNING:Only use replacement tires and wheels that are the
same size, load index, speed rating and type (such as P-metric
versus LT-metric or all-season versus all-terrain) as those originally
provided by Ford. The recommended tire and wheel size may be found
on either the Safety Compliance Certification Label (affixed to either
the door hinge pillar, door-latch post, or the door edge that meets the
door-latch post, next to the driver’s seating position), or the Tire Label
which is located on the B-Pillar or edge of the driver’s door. If this
information is not found on these labels, then you should contact your
authorized dealer as soon as possible. Use of any tire or wheel not
recommended by Ford can affect the safety and performance of your
vehicle, which could result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury and death. Additionally the use
of non-recommended tires and wheels could cause steering, suspension,
axle, transfer case or power transfer unit failure. If you have questions
regarding tire replacement, contact your authorized dealer as soon as
possible.
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a spare tire or wheel that is different in brand, size or appearance from
the road tires and wheels. If you have a dissimilar spare tire and wheel
assembly, it is intended for temporary use only and should not be used
in a tire rotation.
Note:After having your tires rotated, inflation pressure must be checked
and adjusted to the vehicle requirements.
Rotating your tires at the recommended interval (as indicated in your
scheduled maintenance information) will help your tires wear more
evenly, providing better tire performance and longer tire life.
•Rear-wheel drive
vehicles/Four-wheel drive vehicles
(front tires at left of diagram)
Sometimes irregular tire wear can be corrected by rotating the tires.
USING SNOW CHAINS
WARNING:Snow tires must be the same size, load index, speed
rating as those originally provided by Ford. Use of any tire or
wheel not recommended by Ford can affect the safety and performance
of your vehicle, which could result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury and death. Additionally, the use
of non-recommended tires and wheels could cause steering, suspension,
axle, transfer case or power transfer unit failure.
Note:The suspension insulation and bumpers will help prevent vehicle
damage. Do not remove these components from your vehicle when using
snow tires and chains.
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CHANGING A ROAD WHEEL
WARNING:The use of tire sealant may damage your tire pressure
monitoring system and should only be used in roadside emergencies.
If you must use a sealant, the Ford Tire Mobility Kit sealant should be
used. The tire pressure monitoring system sensor and valve stem on the
wheel must be replaced by an authorized dealer after use of the sealant.
WARNING:SeeTire Pressure Monitoring Systemin this
chapter for important information. If the tire pressure monitoring
sensor becomes damaged, it will no longer function.
Note:The tire pressure monitoring system indicator light will illuminate
when the spare tire is in use. To restore the full function of the
monitoring system, all road wheels equipped with tire pressure
monitoring sensors must be mounted on this vehicle.
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
Have a flat serviced by an authorized dealer in order to prevent damage
to the system sensors. SeeTire Pressure Monitoring Systemearlier in
this chapter. Replace the spare tire with a road tire as soon as possible.
During repairing or replacing of the flat tire, have the authorized dealer
inspect the tire pressure monitoring system sensor for damage.
Dissimilar Spare Tire and Wheel Assembly Information
WARNING:Failure to follow these guidelines could result in an
increased risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire and wheel assembly, then it is intended
for temporary use only. This means that if you need to use it, you should
replace it as soon as possible with a road tire and wheel assembly that is
the same size and type as the road tires and wheels that were originally
provided by Ford. If the dissimilar spare tire or wheel is damaged, it
should be replaced rather than repaired.
A dissimilar spare tire and wheel assembly is defined as a spare tire or
wheel that is different in brand, size or appearance from the road tires
and wheels and can be one of three types:
1.T-type mini-spare:This spare tire begins with the letter T for tire
size and may have Temporary Use Only molded in the sidewall.
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In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
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3. While on an active route, you can select or say “Route summary” or
“Route status” to view the Route Summary turn list or the Route
Status ETA. You can also turn voice guidance on or off, cancel the
route or update the route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and a new route will be
delivered to your vehicle.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say “Good-bye” from the SYNC Services main menu.
SYNC Services quick tips
PersonalizingYou can personalize your Services feature to
provide quicker access to your most used or
favorite information. You can save address
points such as work or home. You can also
save favorite information like sports teams or
a news category. To learn more, log onto
www.SYNCMyRide.com.
Push to interruptPress the voice button at any time (while you
are connected to SYNC Services) to interrupt
a voice prompt or an audio clip (such as a
sports report), wait for the listening tone, and
say your voice command.
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not
your VIN (Vehicle Identification Number). You
can pair and connect your phone to any
vehicle equipped with SYNC Services and
continue enjoying your personalized services.
You can even access your account outside the
vehicle. Just use the number on your phone’s
call history. Traffic and Directions features do
not function properly but information services
and the 411 connect and text message
features are available.
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SYNC AppLink™
Note:You must pair and connect your smartphone to SYNC to access
AppLink.
Note:iPhone users need to connect the phone to the USB port in order
to start the application. We recommend you lock your iPhone after
starting an application.
Note:The AppLink feature is not available if your vehicle is equipped
with the MyFord Touch or MyLincoln Touch system.
Note:Depending on your display type, you can access AppLink from the
media menu, the phone menu, or by using voice commands. Once an app
is running through AppLink, you can control main features of the app
through voice commands and steering wheel controls.
To Access Using the Phone Menu
1. Press the phone button to access the SYNC phone menu on-screen.
2. Scroll to Mobile Apps and press OK to access a list of available
applications.
3. Scroll through the list of available applications and press OK to select
a particular app.
4. Once an app is running through SYNC, you can access an app’s menu
by pressing theMENUbutton to first access the SYNC menu.
5. SelectSYNC-Mediaby pressingOK.
6. Scroll until Menuis displayed (such as, Pandora
Menu), then press OK. From here, you can access an application’s
features, such as Thumbs up and Thumbs down. For more information,
please visit www.SYNCMyRide.com.
To Access Using the Media Menu
1. Press theAUXbutton on the center console.
2. PressMENUto access the SYNC menu.
3. SelectSYNC-Mediaby pressingOK.
4. Scroll to Mobile Apps and pressOKto access a list of available
applications.
5. Scroll through the list of available applications and pressOKto select
a particular app.
6. Once an app is running through SYNC, you can access an app’s menu
by pressing theMENUbutton to first access the SYNC menu.
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Using the Touchscreen
To turn a feature on and off, just touch the graphic with your finger. To
get the best performance from the touch-sensitive controls:
•Make sure your hands are clean and dry.
•Press firmly on the center of a control graphic or menu item.
•Keep metal and other conductive material away from the surface of
the touchscreen.
Using Your Audio and Climate Controls
Depending on your vehicle and option package, you may also have these
controls on your bezel:
•Power:Switch the media or climate features off and on.
•VOL:Control the volume of playing media.
•SeekandTune:Use as you normally would in media modes.
•PRESETS:Press and hold a numbered button to store a radio or
Sirius station. Press to recall the stored station.
•Eject:Eject a CD from the entertainment system.
•Climate control:Control the temperature, fan speed and settings of
the climate control system.
•
MEDIA:Touch repeatedly to see all available media sources. If not on
an audio screen, the media change appears in the lower left status bar.
Using Your Steering Wheel Controls
Depending on your vehicle and option package, you can use your
steering wheel controls to interact with the touchscreen system.
•VOL:Control the volume of audio output.
•VOICE:Press to start a voice session. Press again and hold to end a
voice session.
•SEEKandPHONE SEND:
•While in radio mode, press to seek between presets or press and
hold to seek between stations.
•While in USB or CD mode, press to seek between stations or press
and hold to fast seek.
•
While in phone mode, press to answer a call or switch between calls.
•SEEKandPHONE END:
•While in radio mode, press to seek between presets or press and
hold to seek between stations.
•While in USB or CD mode, press to seek between stations or press
and hold to fast seek.
•
While in phone mode, press to end a call or reject an incoming call.
See theSteering Wheelchapter for more information.
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Privacy Information
When a cellular phone is connected to SYNC, the system creates a
profile within your vehicle that is linked to that cellular phone. This
profile is created in order to offer you more cellular features and to
operate more efficiently. Among other things, this profile may contain
data about your cellular phone book, text messages (read and unread),
and call history, including history of calls when your cell phone was not
connected to the system. In addition, if you connect a media device, the
system creates and retains an index of supported media content. The
system also records a short development log of approximately
10 minutes of all recent system activity. The log profile and other system
data may be used to improve the system and help diagnose any problems
that may occur.
The cellular profile, media device index, and development log remain in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist, Vehicle Health
Report, and Traffic, Directions and Information.
ACCESSING AND ADJUSTING MODES THROUGH YOUR RIGHT
VEHICLE INFORMATION DISPLAY (IF EQUIPPED)
The display is located on the right side of your instrument cluster. You
can use your steering wheel controls to view and make minor
adjustments to active modes without taking your hands off the wheel.
For example:
•In Entertainment mode, you can view what is now playing, change
the audio source (such as AM, FM and CD) and scroll through
memory presets.
•In Phone mode, you can accept or reject an incoming call, or make a
call by choosing from select menus within the Phone menu.
•If your vehicle is equipped with Navigation, you can view the current
route or cancel a route.
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Note:If your vehicle is not equipped with Navigation, Compass appears
in the display instead of Navigation. If you press the right arrow to go
into the Compass menu, you can see the compass graphic. The compass
displays the direction in which the vehicle is traveling, not true direction.
(For example, if the vehicle is traveling west, the middle of the compass
graphic displays west; north displays to the left of west though its true
direction is to the right of west).
Audio Sources and Memory Presets
Use theOKand arrow buttons on the right side of your steering wheel
to scroll through the available modes.
You can make selections from the menu by using theOKbutton. The
selection menu expands and different options appear.
•PressOKto enter the mode.
•Press the left or right arrows to make adjustments within the chosen
mode. Small white arrows appear in the menu you are in which
indicate that you can scroll in those directions to enter more menus.
•PressOKto confirm your selection.
Pressing the up and down arrow buttons in the current source screen
allows you to move through that source’s presets.
USING VOICE RECOGNITION
This system helps you control many features using voice commands. This
allows you to keep your hands on the wheel and focus on what is in
front of you. The system provides feedback through audible tones,
prompts, questions and spoken confirmations depending on the situation
and the chosen level of interaction (voice settings).
The system also asks short questions (confirmation prompts) when it is
not sure of your request or when there are multiple possible responses
to your request.
When using voice commands, words and icons may appear in the lower
left status bar indicating the status of the voice session (such as
Listening, Success, Failed, Paused or Try Again).
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