pairing phone FORD EXPEDITION 2015 3.G Quick Reference Guide
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Page 6 of 10

 page 11*if equipped
SYNC® 
 page 10
PAIRING YOUR PHONE WITH SYNC
In order to use the many features of SYNC, 
such as making a phone call, you must first 
connect or pair your phone with SYNC.
TO PAIR YOUR PHONE FOR THE  
FIRST TIME
  1.   Make sure that your vehicle is in  
park (P), then switch on your ignition 
and radio.
  2.  Press the phone button 
. When 
the display indicates No Phone 
Found, press OK.
  3.   When  Add Bluetooth Device? 
appears in the display, press OK.
  4.   When  Find SYNC appears in the 
display, press OK. When prompted 
on your phone’s display, enter the PIN 
provided by SYNC into your phone.
  5.  The display indicates when the 
pairing is successful. Note: The system may prompt you to —
 
•   Set your phone as the primary or 
favorite (the primary phone receives 
messages and voicemail).
  •   Download your phone book (required 
to use the full set of voice commands).
 •  Switch on 911 Assist
®.
TIPS
 •   Make sure you accept the request 
from SYNC to access your phone.
  •   To pair subsequent phones, please 
refer to Pairing Subsequent Phones  
in the SYNC chapter of your  
Owner’s Manual.
  •   If you are experiencing pairing 
problems, try performing a clean 
pairing by deleting your services 
from SYNC and deleting the SYNC 
connection from your phone, and 
then repeat the process.
Note: If you have SYNC
® with MyFord 
Touch®*, see the pairing instructions on  
page 12.
USING YOUR PHONE WITH SYNC
Note: You must download your phone book to make phone  
calls with voice commands by name. 
MAKING A PHONE CALL 
Use SYNC to make a phone call to anyone in your phone book 
by pressing the  button and when prompted, say any of the 
following voice commands: 
Call 
Call 
For example, you could say “Call Jake Smith at home”. SYNC 
repeats the command back to you and dials the number.
Note: You can also make phone calls by pressing the 
  
button. When prompted, say the voice command “Dial”,  
then verbally say the phone number.
ANSWERING INCOMING CALLS
Whenever you have an incoming call, the name and number of 
the person calling appears in your display. Press the phone button 
 to answer an incoming call. You can hang up at any time by 
pressing and holding the phone button .
DO NOT DISTURB MODE
This feature blocks incoming calls and text messages and saves 
them for later. You still have access to outgoing calls when this 
feature is active. Say the voice command “Do not disturb on” to 
enable and “Do not disturb off” to disable.
USING SYNC TO ACCESS DIGITAL MEDIA
SYNC has a media hub with multiple inputs allowing you to access 
personal media from your digital devices. Plug in your USB media 
devices such as phones and MP3 players and use SYNC to play all 
of your favorite music.
USING VOICE COMMANDS TO PLAY MUSIC 
1.  Plug your media player into your USB port.
2.   Press  the 
 button. When prompted, say  
“USB”, then follow-up saying one of the following  
voice commands:
“Play all” “Play next song” 
“Play song 
3.   The system repeats your command and then plays  
your selection.
GETTING STARTED WITH 
YOUR SYNC SYSTEM
SYNC is a hands-free, voice recognition 
system used for entertainment, 
information and communication. 
SYNC. Say the Word.
BEFORE YOU GET STARTED
  1.   Set up your owner account 
at SyncMyRide.com (U.S.) 
or SyncMyRide.ca (Canada). 
Register by following the on-screen 
instructions. After registering, you  
can see what services you may be 
eligible for.
  2.    SYNC uses a wireless connection 
called 
 Bluetooth® to communicate 
with your phone. Switch on Bluetooth 
mode in your phone’s menu options. 
This lets your phone find SYNC. 
Page 7 of 10

SYNC® WITH MYFORD TOUCH®*
 page 13 page 12*if equipped
GET IN TOUCH USING YOUR FOUR-CORNER TOUCHSCREEN
Phone, Navigation*, Climate and Entertainment are the four main features of SYNC® with MyFord Touch®.  
Each feature has its own corner represented by its own color.
A REVOLUTIONARY WAY TO CONNECT WITH YOUR VEHICLE.
PAIRING YOUR PHONE WITH  
MYFORD TOUCH
Pair your phone to SYNC before using 
MyFord Touch. Make sure that your 
vehicle is in park (P) and you switch on 
both your ignition and radio.
1.    Touch Add Phone in the upper left 
corner of the touchscreen.
2.   Make sure that you switch on 
Bluetooth in your cellular phone.
3.   Select SYNC on your cellular 
phone and a six-digit PIN 
appears on your device.
4.   You may be prompted to enter a PIN 
on your device. To pair, enter the PIN 
displayed on the touchscreen.
5.   Confirm that the PIN provided by 
SYNC matches the PIN displayed on 
your cellular phone.
6.   The display indicates when the pairing 
is successful.
Use the four-corner, four-color touchscreen to explore and interact with your vehicle. The touchscreen works the same way 
traditional controls, knobs and buttons do. Press the various corners on your touchscreen to personalize the many features and 
settings of your vehicle all in one place, and press the home icon 
 at any time to return to your home screen. The system provides 
easy interaction with your cellular phone, multimedia entertainment, climate controls and navigation system*.
     PHONE
Voice-control your phone for hands-free 
calling with your phone securely tucked 
away. With SYNC, you do not need to know 
the phone number. Just say the name of 
the person you want from your contacts. 
Your phone connects you with many  
other features:
  •  Automatically connects with a 911 
operator in the event of an accident 
(you must switch this feature on prior 
to the event).
  •  Transfer calls seamlessly from SYNC  
to your phone as you get in or out of 
your vehicle.
Refer to the SYNC chapter of your Owner’s 
Manual for complete details.
 NAVIGATION*
Get started with your navigation system 
by pressing the upper-right green corner. 
The available, voice-activated navigation 
system includes: 
  •  SiriusXM Traffic™ 
  •  SiriusXM Travel Link™ 
  •  GPS (Global Positioning  
System) technology 
  •  3-D mapping 
  •  Turn-by-turn navigation
Some features require activation. Refer to 
the MyFord Touch chapter of your Owner’s 
Manual for complete details.
SET A DESTINATION
Set a destination on your touchscreen by 
using a street address, a city center, a place 
on the map or a point of interest (POI). The 
easiest way, however, is by voice. 1.   
Press the VOICE button. When 
prompted, say “Destination   
street address”.
2.   The system asks you to say the full 
address and then displays an example 
on-screen. 
3.   You can then speak the address 
naturally, such as: “One two three Main 
Street, Anytown”.
You can also use the touchscreen to enter 
a destination and narrow your choices by 
city or street as you type. You can choose 
from up to three different types of routes: 
  •  Fastest:  Uses the fastest moving  
roads possible.
  •  Shortest: Uses the shortest  
distance possible.
  •  Eco (EcoRoute): Uses the most  
fuel-efficient route.
TIPS
  •  Save your favorite locations by 
touching Save to Favorites.
  •  Change your map views from 
Direction Headed, North Up or 3-D.
Note: Make sure the navigation SD card*  
is in the media port or your navigation 
system will not work.
*if equipped