USB FORD EXPEDITION 2018 Owner's Guide

AppLink Issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smart-
phone; an Android with OS 2.3 or higher or
an iPhone 3GS or newer with iOS 5.0 or
higher. Additionally, make sure you pair and
connect your phone to SYNC 3 in order to
find AppLink-capable apps on your device.
iPhone users must also connect to a USB
port with an Apple USB cable.
You did not connect an
Applink Compatible
phone to SYNC 3.
AppLink Mobile
Applications:
When I select
"Find Mobile
Apps," SYNC 3
does not find
any applica-
tions.
Make sure you have downloaded and
installed the latest version of the app from
your phone's app store. Make sure the app
is running on your phone. Some apps
require you to register or login to the app
on the phone before using them with
AppLink. Also, some may have a "Ford
SYNC" setting, so check the app's settings
menu on the phone.
AppLink-enabled apps
are not installed and
running on your mobile
device.
My phone is
connected, but I
still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover
it inside the vehicle. On an Android device,
if apps have an 'Exit' or 'Quit' option, then
select it and restart the app. If the app does
not have that option, select the phone's
settings menu and select 'Apps', then find
the particular app and choose 'Force stop.'
Do not forget to restart the app afterward,
then select "Find Mobile Apps" on SYNC 3.
Sometimes apps do not
properly close and re-
open their connection to
SYNC 3, over ignition
cycles, for example.
My phone is
connected, my
app(s) are
running, but I
still cannot find
any apps.
On an iPhone with iOS7+, to force close an
app, double tap the home button then
swipe up on the app to close it. Tap the
home button again, then select the app
again to restart it. After a few seconds, the
app should then appear in SYNC 3's Mobile
App's Menu.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing- SYNC™ 3

AppLink Issues
Possible solution(s)
Possible cause(s)
Issue
Switch Bluetooth off and then on to reset
it on your phone. If you are in your vehicle,
SYNC 3 should be able to automatically re-
connect to your phone if you press the
"Phone" button.
There is a Bluetooth issue
on some older versions
of the Android operating
system that may cause
apps that were found on
your previous vehicle
drive to not be found
again if you did not
switch Bluetooth off.
My Android
phone is
connected, my
app(s) are
running, I
restarted them,
but I still cannot
find any apps.
Unplug the USB cable from the phone, wait
a moment, and plug the USB cable back in
to the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps
Menu. If not, "Force Close" the application
and restart it.
You may need to reset
the USB connection to
SYNC 3.
My iPhone is
connected, my
app is running, I
restarted the
app but I still
cannot find it on
SYNC 3.
Increase the Bluetooth volume of the
device by using the device's volume control
buttons which are most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an
Android phone.
I found and
started my
media app on
SYNC 3, but
there is no
sound or the
sound is very
low.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the
app's settings menu on the phone.
Some Android devices
have a limited number of
Bluetooth ports that
apps can use to connect.
If you have more AppLink
apps on your phone than
the number of available
Bluetooth ports, you will
not see all of your apps
listed in the SYNC 3
mobile apps menu.
I can only see
some of the
AppLink apps
running on my
phone listed in
the SYNC 3
Mobile Apps
Menu.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing- SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing- SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing- SYNC™ 3

SelectShift™ Automatic
Transmission................................................... 199
Understanding the Shift Positions of your Automatic Transmission............................. 195
Automatic Transmission Fluid Check.............................................................333
Auto-Start-Stop............................................181 Disabling Auto-Start-Stop.............................. 182
Enabling Auto-Start-Stop................................ 181
Autowipers........................................................87 Autowipers Settings........................................... 88
Auxiliary Power Points................................170 110 Volt AC Power Point................................... 170
12 Volt DC Power Point..................................... 170
USB Port and Power Point Locations.........170
B
Battery See: Changing the 12V Battery..................... 335
Blind Spot Information System.............250 ........................................................................\
.......... 250
Blind Spot Information System with Trailer Tow...................................................................... 251
Switching the System On and Off...............253
System Errors...................................................... 253
Using the Blind Spot Information System.............................................................. 250
BLIS See: Blind Spot Information System.........250
Bonnet Lock See: Opening and Closing the Hood..........325
Booster Seats..................................................28 Types of Booster Seats...................................... 29
Brake Fluid Check........................................334
Brakes.................................................................211 General Information............................................ 211
Breaking-In.....................................................297
Bulb Specification Chart............................341
C
Cabin Air Filter...............................................148
Capacities and Specifications...............384 Alternative Engine Oil for Extremely Cold
Climates........................................................... 388
Specifications..................................................... 385
Cargo Nets
.....................................................266 Car Wash
See: Cleaning the Exterior.............................. 344
Catalytic Converter......................................192 On-Board Diagnostics (OBD-II)...................193
Readiness for Inspection and Maintenance
(I/M) Testing................................................... 193
Center Console
...............................................174
Changing a Bulb...........................................339 Fog Lamp Bulb................................................... 340
Front Direction Indicator Bulb......................340
Headlamp Bulb.................................................. 339
LED Bulbs.............................................................. 341
LED Direction Indicator and Side Marker Bulbs................................................................. 340
LED Headlamp Bulb......................................... 339
Rear Lamp, Brake Lamp, Rear Direction Indicator and Reverse Lamp
Bulbs................................................................. 340
Changing a Fuse
...........................................323
Fuses....................................................................... 323
Changing a Road Wheel............................373 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 373
Location of the Spare Tire and Tools.........374
Tire Change Procedure.................................... 374
Changing the 12V Battery
.........................335
Battery Management System....................... 336
Changing the Engine Air Filter................343
Changing the Wiper Blades.....................337
Checking MyKey System Status...............63 MyKey Distance.................................................... 63
Number of Admin Keys...................................... 63
Number of MyKeys.............................................. 63
Checking the Wiper Blades......................337
Childminder Mirror........................................101
Child Restraint and Seatbelt Maintenance.................................................42
Child Restraint Positioning
.........................30
Child Safety........................................................17
General Information............................................. 17
Child Safety Locks..........................................32 Left-Hand Side...................................................... 33
Right-Hand Side................................................... 33
Cleaning Leather Seats.............................348
Cleaning Products
.......................................344
Materials............................................................... 344
Cleaning the Engine
...................................346
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing- Index

Recycled Coolant..............................................
330
Severe Climates.................................................. 331
Engine Emission Control.............................191
Engine Immobilizer See: Passive Anti-Theft System......................77
Engine Oil Check...........................................327 Adding Engine Oil............................................... 327
Engine Oil Dipstick.......................................327
Engine Specifications
................................380
Drivebelt Routing.............................................. 380
Entertainment..............................................436 AM/FM Radio...................................................... 438
Apps....................................................................... 446
Bluetooth Stereo or USB................................ 445
CD (If equipped)................................................ 444
HD Radio ™ Information (If
Available)......................................................... 441
SiriusXM® Satellite Radio (If Activated)........................................................ 439
Sources.................................................................. 437
Supported Media Players, Formats and Metadata Information................................ 446
USB Ports............................................................. 446
Environment......................................................14
EPB See: Electric Parking Brake.............................. 212
Essential Towing Checks..........................287 Before Towing a Trailer.................................... 293
Hitches.................................................................. 288
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 293
Safety Chains...................................................... 289
Trailer Brakes....................................................... 289
Trailer Hitch Cover.............................................. 287
Trailer Lamps....................................................... 292
Trailer Towing Connector (Vehicles with a Trailer Towing Package and 7 –Pin
Connector)...................................................... 287
When Towing a Trailer..................................... 293
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors................................................98 360-Degree Camera.......................................... 99
Auto-Dimming Feature...................................... 99
Auto-Folding Mirrors........................................... 98
Blind Spot Monitor.............................................. 99
Fold-Away Exterior Mirrors............................... 98Heated Exterior Mirrors......................................
99
Integrated Blind Spot Mirror............................ 99
Memory Mirrors.................................................... 99
Power Exterior Mirrors........................................ 98
Puddle Lamps ...................................................... 99
Signal Indicator Mirrors...................................... 99
F
Fastening the Seatbelts...............................35 Rear Inflatable Seatbelt.................................... 38
Seatbelt Locking Modes.................................... 37
Using Seatbelts During Pregnancy................36
Flat Tire See: Changing a Road Wheel........................ 373
Floor Mats
......................................................298
Fog Lamps - Front See: Front Fog Lamps........................................ 92
Foot Pedals See: Adjusting the Pedals................................. 86
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect..................................................496 Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 497
Ford Protect Extended Service Plans (U.S. Only)................................................................. 496
Four-Wheel Drive........................................202
Front Fog Lamps............................................92
Front Parking Aid..........................................222 Obstacle Distance Indicator.......................... 223
Front Passenger Sensing System............46
Fuel and Refueling
.......................................184
Fuel Consumption.......................................189
Advertised Capacity.......................................... 189
Calculating Fuel Economy.............................. 190
Filling the Fuel Tank.......................................... 190
Fuel Filler Funnel Location........................185
Fuel Filter........................................................335
Fuel Quality....................................................184 Choosing the Right Fuel.................................. 184
Fuel Shutoff....................................................301
Fuse Box Locations......................................314 Engine Compartment Fuse Box.................... 314
Passenger Compartment Fuse Box.............314
Fuses
.................................................................314
Fuse Specification Chart...........................314 Engine Compartment Fuse Box.................... 314
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing- Index

Unique Driving Characteristics.................181
Universal Garage Door Opener...............166 HomeLink Wireless Control System...........166
USB Port
.........................................................398
Using Adaptive Cruise Control...............238
Automatic Cancellation................................... 241
Blocked Sensor................................................... 243
Canceling the Set Speed................................. 241
Changing the Set Speed.................................. 241
Detection Issues................................................. 242
Following a Vehicle........................................... 239
Following a Vehicle to a Complete Stop................................................................... 240
Hilly Condition and Trailer Tow Usage................................................................. 242
Overriding the Set Speed................................ 241
Park Brake Application..................................... 241
Resuming the Set Speed................................. 241
Setting the Adaptive Cruise Speed.............239
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary.......................... 239
Setting the Gap Distance............................... 240
Switching Adaptive Cruise Control Off....................................................................... 242
Switching Adaptive Cruise Control On....................................................................... 239
Switching to Normal Cruise Control...........244
System Not Available....................................... 243
Using Cruise Control...................................237 Switching Cruise Control Off.........................237
Switching Cruise Control On.......................... 237
Using Four-Wheel Drive
............................202
4WD Switch Selections.................................. 202
4X4 Indicator Lights......................................... 202
Driving Off-Road With Truck and Utility Vehicles............................................................ 205
How Your Vehicle Differs From Other Vehicles............................................................ 204
Operating 4WD Vehicles With Spare or Mismatched Tires......................................... 204
Using Hill Descent Control........................219 Hill Descent Modes............................................ 219
Using MyKey With Remote Start Systems..........................................................63
Using Power Running Boards
...................80
Automatic Power Deploy.................................. 80
Automatic Power Stow..................................... 80
Bounce-back.......................................................... 81Enabling and Disabling.....................................
80
Manual Power Deploy........................................ 80
Using Snow Chains
....................................368
Using Stability Control................................217 Stability Control and Traction Control with
Roll Stability Control ™ (RSC™)..............217
Using SYNC™ With Your Media Player............................................................407
Audio Voice Commands................................. 407
Media Sources.................................................... 407
Using SYNC™ With Your Phone............402 Accessing Features through the Phone
Menu................................................................. 403
Pairing a Phone.................................................. 402
Phone Controls.................................................. 403
Phone Voice Commands............................... 403
Using Traction Control
................................215
Switching the System Off ............................... 215
System Indicator Lights and Messages.......................................................... 215
Using Voice Recognition
..........................400
Audio Voice Commands.................................. 431
Climate Voice Commands............................. 432
Initiating a Voice Session............................... 400
Mobile App Voice Commands...................... 435
Navigation Voice Commands.......................433
Phone Voice Commands................................ 432
SiriusXM Traffic and Travel Link Voice Commands..................................................... 435
System Interaction and Feedback..............401
Voice Settings Commands............................ 436
Utilizing the Mediation/Arbitration Program (Canada Only).........................310
V
Vehicle Care
...................................................344
General Information......................................... 344
Vehicle Certification Label.......................383
Vehicle Identification Number................382
Vehicle Storage
............................................349
Battery................................................................... 350
Body....................................................................... 349
Brakes.................................................................... 350
Cooling system................................................... 350
Engine.................................................................... 350
Fuel system......................................................... 350
General.................................................................. 349
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing- Index