steering wheel FORD EXPEDITION 2021 Repair Manual

Note:
You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
USING SYNC™ WITH YOUR
MEDIA PLAYER
SYNC supports digital media sources
including: iPod, Bluetooth devices, and
most USB drives. SYNC also supports
audio formats, such as MP3, WMA, WAV
and ACC.
Media Sources
The AUX or MEDIA button allows you to
view and select available media sources.
Press the
AUX or MEDIA button to view
your sources. Use the directional arrows
and OK button to select your source. You
can also use the steering wheel audio
controls.
Audio Voice Commands Press the voice button. You can
do things like play a specific song
or album, or tune to a radio
station. When prompted, say a command.
See the following table for example
commands. Not all commands may be
available on your vehicle. Command
___ List of Commands Help
Pause Play
AM ___ FM ___
CD Player
Sirius Channel ___ USB
Bluetooth Audio
__ is a dynamic listing, meaning that it
could be the name of anything, such as an
artist, station, or media source.
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use your regional Ford website at any time
to check your phone's compatibility,
register your account and set preferences
as well as access a customer
representative via an online chat (during
certain hours). Website(s)
Market
www.SYNCMyRide.com
North America
www.SYNCMyRide.cawww.sync-
maroute.ca
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Expedition (TB8) Canada/United States of America, enUSA, First-Printing SYNC™
(If Equipped)E142599

Switching Automatic System Updates
On
Select the settings option on the
feature bar.
1. Select Automatic Updates.
2. Switch
Automatic System Updates
on.
The system is now set to check for and
receive system updates when it is
connected to a Wi-Fi network.
Note: You can use the system when a
download is in progress.
Note: If the system is disconnected from
the Wi-Fi network when a download is in
progress, the download continues the next
time the system is connected to a Wi-Fi
network.
Additional Information and
Assistance
For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to the local Ford
website. USING VOICE RECOGNITION
The SYNC 3 system allows you to use voice
commands, to control features like audio
and climate controls. By using voice
commands, you can keep your hands on
the wheel and your eyes on the road.
You can access each feature controlled by
SYNC 3 through a variety of commands. To activate the SYNC 3 voice
commands push the voice
button on the steering wheel and
wait for the prompt.
___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context
and the description of the command tell
you what to say for this dynamic option.
There are some commands that work for
every feature, these commands are: Action and Description
Voice Command
Brings you to the main menu.
Main Menu
Returns you to the previous screen.
Go back
Ends the voice session.
Cancel
Gives you a list of possible voice commands.
List of Commands
You can name any feature and the system gives a list of
commands available for the feature. For example, you could
say:
___ List of Commands
Phone List of Commands
Navigation List of Commands
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Expedition (TB8) Canada/United States of America, enUSA, First-Printing SYNC™ 3
(If Equipped)E280315 E142599

A/C: Touch to switch the air conditioning
on or off. Use A/C with recirculated air to
improve cooling performance and
efficiency.
Note: In certain conditions, such as
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.
Switching the Climate Control On
and Off Touch the button.
Switching the Climate Controlled
Seats On and Off Touch the button to cycle
through the various climate
controlled seat settings.
Switching Dual Zone Mode On and
Off Touch the button to switch on
temperature control for the
right-hand side of the vehicle.
Switching the Heated Exterior
Mirrors On and Off Touch the button.
Switching the Heated Windshield
On and Off Touch the button to clear the
windshield of thin ice and fog.
The heated windshield turns off
after a short period of time. Switching the Heated Rear
Window On and Off Touch the button to clear the
rear window of thin ice and fog.
Switching the Heated Seats On
and Off Touch the button to cycle
through the various heat
settings.
Switching the Heated Steering
Wheel On and Off Touch the button.
Switching Maximum Air
Conditioning On and Off Touch the button for maximum
cooling.
Recirculated air flows through the
instrument panel air vents, air conditioning
turns on and the blower motor adjusts to
the highest speed.
Switching Maximum Defrost On
and Off Touch the button for maximum
defrosting.
Air flows through the windshield air vents,
and the blower motor adjusts to the
highest speed.
You can also use this setting to defog and
clear the windshield of a thin covering of
ice.
Note: To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.
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(If Equipped) E265282 E265280 E266189 E184884

SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate
and subscribe to receive SiriusXM Traffic
and Travel Link information. It helps you
locate the best gas prices, find movie
listings, get current traffic alerts, view the
weather map, get accurate ski conditions
and see current sports scores.
The system calculates a reasonable
efficient route based on available speed
limits, traffic, and road conditions. You may
know a local short cut that is more efficient
at a given time than the route provided by
SYNC 3, but you should expect a slight
difference in minutes or miles with the
SYNC 3 route.
Michelin Travel Guide (If Equipped)
The Michelin travel guide is a service which
provides additional information about
certain places of interest, for example
restaurants, hotels and tourist sites. Points
of interest that have Michelin travel guide
information display a button to show you
more information. Push the button to see
the additional information. If you have
paired your phone with the system, you
can press the phone button to directly
establish a call with the selected point of
interest.
Navigation Map Accuracy and
Updates
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to www.here.com. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail. The navigation system map data may
contain inaccurate or incomplete
information due to the passage of time,
changing circumstances, sources used and
the nature of collecting comprehensive
geographic data, any of which may lead to
incorrect results. Inaccurate speed limit
information, turn restrictions and other
road attributes may affect the determined
route and associated guidance
Annual navigation map updates are
available for purchase through your
dealership. Depending on your purchase
agreement, you might be eligible for free
Map update. You can choose to download
the Map data update onto a USB, order a
USB, or use Wi-Fi to deliver automatic
updates. To update your Map data over
Wi-Fi, your vehicle must be connected to
a Wi-Fi access point. Map Data files are
large, so it is highly recommended to
perform the update when free Wi-Fi is
available otherwise high data rates may
apply. For USB updates, free map update
eligibility, and other details, contact
dealers at 1-866-462-8837 in the United
States and Canada or 01-800-557-5539
in Mexico or visit our local website for more
information.
APPS
The system allows you interact with select
mobile apps while keeping your eyes on
the road. Voice commands, your steering
wheel buttons, or a quick tap on your
touchscreen give you advanced control of
compatible mobile apps. You can also
stream your favorite music or podcasts,
share your time of arrival with friends, and
keep connected safely.
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Expedition (TB8) Canada/United States of America, enUSA, First-Printing SYNC™ 3
(If Equipped)

SYNC™ 3 TROUBLESHOOTING
Voice Recognition
Possible Cause and Resolution
Symptom
The system does not under-
stand what I am saying. –
You are using the wrong voice commands.
•See Using Voice Recognition (page 436).
• For a complete list of voice commands, refer to our
website.
– You are speaking too soon.
•Wait for the voice prompt before you speak.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth does not support voice
commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
– You are using the wrong voice commands.
•See
Using Voice Recognition (page 436).
• For a complete list of voice commands, refer to our
website.
– You are not saying the name exactly as it appears on
your device.
•Say the name of the track or artist exactly as it
appears on your device. Spell out any abbreviations
in the name.
The song or artist name may have some special char-
acters that are not being recognized by the system.
– The name contains special characters, for example *,
- or +.
•Rename the files on your device or use the touch-
screen to select and play the track.
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(If Equipped)

Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-
install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-
nize my device. –
Device limitation.
•Do not leave your device in your vehicle during very
hot or very cold weather conditions.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth does not support voice
commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my Bluetooth device. –
Incompatible device.
•Check the compatibility of your device on our
website.
– Device not connected.
•Pair your device. See Phone (page 455).
– Media player not running.
•Start the media player on your device.
The system does not recog-
nize the music on my device. –
Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
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Expedition (TB8) Canada/United States of America, enUSA, First-Printing SYNC™ 3
(If Equipped)

At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
1
Replace the cabin air filter.
Every 20,000 mi (32,000 km)
Replace the engine air filter.
Every
30,000 mi (48,000 km)
Replace the spark plugs.
Every
100,000 mi (160,000 km) Inspect the accessory drive belt(s). 2
Change the automatic transmission fluid.
Every
150,000 mi (240,000 km) Change the front axle fluid - Four-wheel drive
vehicles.
Change the rear axle fluid.
Change the transfer case fluid - Four-wheel
drive vehicles.
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Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace engine air filter.
Inspect frequently, service
as required
Replace cabin air filter.
Change transfer case fluid (Four-wheel drive vehicles).
Every 60,000 mi
(96,000 km) Replace spark plugs.Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.
Inspect frequently, service
as required
Replace cabin air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter. 1
Every
5,000 mi (8,000 km)
or six months
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km)
1 Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. Off-road Operation
Inspect steering linkage, ball joints and U-joints. Lubricate
if equipped with grease fittings.
Inspect frequently, service
as required
Replace engine air filter.
Replace cabin air filter.
Change engine oil and filter.1
Every
5,000 mi (8,000 km)
or six months
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
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3
360 Degree Camera...................................243
Advanced Camera Views................................ 243
Camera Views..................................................... 243
Front Camera...................................................... 244
Keep Out Zone.................................................... 244
Side Camera........................................................ 244
4
4WD See: Four-Wheel Drive...................................... 210
9
911 Assist...........................................................58
A
A/C See: Climate Control......................................... 146
About This Manual...........................................9
ABS See: Brakes............................................................ 219
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 219
Accessories...................................................480
Accessories See: Replacement Parts
Recommendation............................................ 16
ACC See: Using Adaptive Cruise Control............247
Active Park Assist........................................233
Using Active Park Assist.................................. 234
Adjustable Pedals
..........................................95
Adjusting the Headlamps.........................347
Horizontal Aim Adjustment........................... 348
Vertical Aim Adjustment................................. 347
Adjusting the Pedals.....................................95
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column.............................................................91
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column.............................................................91
End of Travel Position......................................... 92Memory Feature...................................................
92
Airbag Disposal...............................................57
Air Conditioning See: Climate Control......................................... 146
Air Filter See: Changing the Engine Air Filter.............339
Alarm See: Anti-Theft Alarm........................................ 87
Ambient Lighting..........................................102 Adjusting the Brightness................................. 102
Switching Ambient Lighting Off................... 102
Switching Ambient Lighting On.................... 102
Anti-Theft Alarm............................................87 Arming the Alarm................................................ 88
Disarming the Alarm........................................... 88
Using the System................................................. 87
Appendices....................................................528
Apps.................................................................462 SiriusXM Traffic and Travel Link.................. 464
Using Apps on an Android Device...............463
Using Apps on an iOS Device....................... 463
Using Mobile Navigation on an Android Device............................................................... 463
At a Glance.......................................................20
Audible Warnings and Indicators
............118
Direction Indicator Tone.................................... 118
Headlamps On Warning Tone........................ 118
Key in Ignition Warning Tone........................... 118
Keyless Warning Alert........................................ 118
Parking Brake On Warning Tone.................... 118
Audio Control
...................................................92
You can operate the following functions
with the control:............................................... 92
Audio System
...............................................408
General Information........................................ 408
Audio Unit - Vehicles With: Touchscreen Display............................................................411
Accessing the Sound Settings........................ 411
Adjusting the Volume......................................... 411
Changing Radio Stations................................. 412
Muting the Audio................................................ 412
Playing or Pausing Media................................. 412
Setting the Memory Presets........................... 412
Switching the Audio Unit On and Off.........412
Switching the Display On and Off................412
Using Seek, Fast Forward and Reverse.............................................................. 412
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Switching Maximum Air Conditioning On
and Off............................................................. 454
Switching Maximum Defrost On and Off...................................................................... 454
Switching Rear Auto Mode On and Off...................................................................... 455
Switching Recirculated Air On and Off...................................................................... 455
Switching the Air Conditioning On and Off...................................................................... 453
Switching the Climate Controlled Seats On and Off............................................................. 454
Switching the Climate Control On and Off...................................................................... 454
Switching the Heated Exterior Mirrors On and Off............................................................. 454
Switching the Heated Rear Window On and Off...................................................................... 454
Switching the Heated Seats On and Off...................................................................... 454
Switching the Heated Steering Wheel On and Off............................................................. 454
Switching the Heated Windshield On and Off...................................................................... 454
Switching the Rear Climate Controlled Seats On and Off.......................................... 455
Switching the Rear Heated Seats On and Off...................................................................... 455
Switching the Rear Ventilated Seats On and Off............................................................. 455
Switching the Ventilated Seats On and Off...................................................................... 455
Climate Control.............................................146
Climate Controlled Seats..........................170 Automatic Climate Controlled Seats..........170
Heated Seats........................................................ 170
Ventilated Seats.................................................. 170
Connected Vehicle
......................................403
Connecting the Vehicle to a Mobile
Network........................................................... 403
Connected Vehicle Limitations..............403
Connected Vehicle Requirements
........403
Connected Vehicle – Troubleshooting - Vehicles With: Modem...........................404
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3...........................405 Connecting the Vehicle to a Mobile
Network.......................................................403
Connecting FordPass to the Modem.........403
Enabling and Disabling the Modem...........403
What Is the Modem.......................................... 403
Connecting the Vehicle to a Wi-Fi Network - Vehicles With: SYNC
3
......................................................................403
Coolant Check See: Engine Coolant Check............................ 339
Crash Sensors and Airbag Indicator
.......56
Creating a MyKey...........................................69
Programming and Changing Configurable
Settings............................................................... 70
Creating a Vehicle Wi-Fi Hotspot..........407 Connecting a Device to the Wi-Fi
Hotspot............................................................ 407
Finding the Wi-Fi Hotspot Name and Password......................................................... 407
Cross Traffic Alert........................................263 Cross Traffic Alert Behavior When Trailer
is Attached...................................................... 265
Cross Traffic Alert Indicator........................... 265
Cross Traffic Alert Information Messages......................................................... 266
Cross Traffic Alert System Limitations...................................................... 265
Cross Traffic Alert System Sensors............265
Switching the System On and Off..............265
Using Cross Traffic Alert.................................. 263
Cruise Control...............................................246
Cruise Control Indicators...........................247
Cruise Control - Vehicles With: Adaptive Cruise Control
...............................................93
Cruise Control - Vehicles With: Cruise Control............................................................93
Customer Assistance..................................318
Customer Information
...............................492
Radio Frequency Certification
Labels................................................................ 492
D
Data Recording
..................................................11
Comfort, Convenience and Entertainment
Data....................................................................... 13
Event Data................................................................ 13
Service Data............................................................ 12
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Expedition (TB8) Canada/United States of America, enUSA, First-Printing Index