USB port FORD EXPEDITION EL 2017 Owner's Manual

To check your cell phone's compatibility,visit the Ford website.
Website
owner.ford.com
Website
www.syncmyride.cawww.syncmaroute.ca
Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audioadjustments.
The audio controlsettings on your cellphone may be affectingSYNC 3 performance.
There is back-ground noiseduring a phonecall.
Try switching your cell phone off, resettingit or removing the battery, then try again.Possible cell phonemalfunction.
During a call, Ican hear theother personbut they cannothear me.
Make sure that the microphone for SYNC3 is not set to off. Look for the microphoneicon on the phone screen.
To restart your system, shut down theengine, open and close the door, and thenlock the door and wait for 2-3 minutes.Make sure that your SYNC 3 screen is blackand the lighted USB port is off.
The system may need tobe restarted.
During a call, Icannot hear theother personand they cannothear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
SYNC 3 is notable to down-load my phone-book.
Make sure you allow SYNC 3 to retrievecontacts from your phone. Refer to yourcell manual.
Possible cell phonemalfunction.You must switch on your cell phone andthe automatic phonebook downloadfeature on SYNC 3.
Try switching your cell phone off, resettingit or removing the battery, then try again.
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SYNC™ 3 (If Equipped)

Cell phone issues
Possible solutionPossible causeIssue
Your iPhone is now set up to forwardincoming text messages to SYNC 3.Repeat these steps for every other SYNC 3vehicle that you connect. Your iPhone willonly forward incoming text messages toSYNC 3 if the iPhone is not unlocked in themessaging application.Replying to text messages using SYNC 3 isnot supported by iPhone.Text messages from WhatsApp and Face-book Messenger are not supported.
Your cell phone must support downloadingtext messages through Bluetooth to receiveincoming text messages.
This is a cell phone-dependent feature.
Audible textmessages donot work on mycell phone.
Because each cell phone is different, referto your device's manual for the specific cellphone you are pairing. In fact, there can bedifferences between cell phones due tobrand, model, service provider and softwareversion.
This is a cell phone limita-tion.
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Tryswitching your device off, resetting it orremoving the battery, then reconnect it toSYNC 3.
Possible device malfunc-tion.I am havingtroubleconnecting mydevice.
Make sure you are using the manufacturer'scable.
Make sure to correctly insert the USB cableinto the device and your vehicle's USB port.
Make sure that the device does not havean auto-install program or active securitysettings.
Make sure your device is unlocked beforeconnecting it to SYNC 3.The device has a lockscreen enabled.
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SYNC™ 3 (If Equipped)

USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Make sure you are not leaving the device inyour vehicle during very hot or coldtemperatures.This is a device limitation.
SYNC 3 doesnot recognizemy device whenI start myvehicle.
Make sure you connect the device to SYNC3 and that you have started the mediaplayer on your device.
This is a device-dependent feature.Bluetooth audiodoes notstream.The device is notconnected.
Make sure that all song details are popu-lated.
Your music files may notcontain the correct artist,song title, album or genreinformation.
SYNC 3 doesnot recognizemusic that is onmy device.
Try replacing the corrupt file with a newversion.The file may becorrupted.
Some devices require you to change theUSB settings from mass storage to mediatransfer protocol class.
The song may havecopyright protection thatdoes not allow it to play.
Convert the file to a supported format. SeeEntertainment (page 386).The file format is notsupported by SYNC 3.
Perform a master reset. See Settings(page 414).The device needs to bere-indexed.
Make sure your device is unlocked beforeconnecting it to SYNC 3.The device has a lockscreen enabled.
Disconnect the device from SYNC 3. Tryswitching your device off, resetting it orremoving the battery, then connect it backto SYNC 3.
This is a device limitation.
When I connectmy device, Isometimes donot hear anysound.
To listen to Apple devices through USB,select AirPlay from the devices ControlCenter, then select Dock Connector.
To listen to Apple devices throughBluetooth Stereo, select AirPlay from thedevices Control Center, then select SYNC.
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SYNC™ 3 (If Equipped)

AppLink issues
Possible solution(s)Possible cause(s)Issue
to SYNC 3 in order to findAppLink-capable apps onyour device. iPhone usersmust also connect to a USBport with an Apple USBcable.
Make sure you have down-loaded and installed thelatest version of the appfrom your phone's app store.Make sure the app is runningon your phone. Some appsAppLink-enabled apps arenot installed and running onyour mobile device.
My phone is connected, butI still cannot find any apps.require you to register orlogin to the app on thephone before using themwith AppLink. Also, somemay have a "Ford SYNC"setting, so check the app'ssettings menu on the phone.
Closing and restarting appsmay help SYNC 3 find theapplication if you cannotdiscover it inside the vehicle.On an Android device, ifapps have an 'Exit' or 'Quit'Sometimes apps do notproperly close and re-opentheir connection to SYNC 3,over ignition cycles, forexample.
My phone is connected, myapp(s) are running, but I stillcannot find any apps.
option, then select it andrestart the app. If the appdoes not have that option,select the phone's settingsmenu and select 'Apps',then find the particular appand choose 'Force stop.' Donot forget to restart the appafterward, then select "FindNew Apps" on SYNC 3.
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SYNC™ 3 (If Equipped)

AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable fromthe phone, wait a moment,and plug the USB cableback in to the phone. After afew seconds, the app shouldappear in SYNC 3's MobileApps Menu. If not, "ForceClose" the application andrestart it.
You may need to reset theUSB connection to SYNC 3.
My iPhone is connected, myapp is running, I restartedthe app but I still cannot findit on SYNC 3.
Increase the Bluetoothvolume of the device byusing the device's volumecontrol buttons which aremost often found on theside of the device.
The Bluetooth volume onthe phone may be low.
I have an Android phone. Ifound and started my mediaapp on SYNC 3, but there isno sound or the sound isvery low.
Force close or uninstall theapps you do not want SYNC3 to find. If the app has a"Ford SYNC" setting, disablethat setting in the app'ssettings menu on the phone.
Some Android devices havea limited number ofBluetooth ports that appscan use to connect. If youhave more AppLink apps onyour phone than the numberof available Bluetooth ports,you will not see all of yourapps listed in the SYNC 3mobile apps menu.
I can only see some of theAppLink apps running on myphone listed in the SYNC 3Mobile Apps Menu.
Voice command issues
Possible solutionPossible causeIssue
Review the cell phone voice commandsand the media voice commands at thebeginning of their respective sections.You may be using thewrong voice commands.SYNC 3 doesnot understandwhat I amsaying.
Refer to the audio display during an activevoice session to find a list of voicecommands there.
Wait for the system to prompt you beforeyou state your command.You may be speaking toosoon or at the wrongtime.
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SYNC™ 3 (If Equipped)

General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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SYNC™ 3 (If Equipped)

Cruise controlSee: Using Cruise Control................................187Customer Assistance.................................226
D
Data Recording..................................................9Event Data Recording..........................................10Service Data Recording........................................9Daytime Running Lamps.............................75Type 1 - Conventional(Non-Configurable)........................................75Type 2 - Configurable..........................................75Digital Radio...................................................318HD Radio Reception and StationTroubleshooting.............................................319Direction Indicators........................................76Lane Change..........................................................76Doors and Locks.............................................52Drive Control..................................................194Driver Select Suspension................................194Driver and Passenger Airbags....................37Children and Airbags..........................................38Proper Driver and Front Passenger SeatingAdjustment........................................................38Driving Aids.....................................................189Driving Hints...................................................218Driving Through Water................................219DRLSee: Daytime Running Lamps.........................75
E
Economical Driving......................................218Emission Control System..........................156On-Board Diagnostics (OBD-II)....................157Readiness for Inspection and Maintenance(I/M) Testing....................................................157End User License Agreement.................462VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .................................462Engine Block Heater....................................148Using the Engine Block Heater......................149Engine Coolant Check................................247Adding Coolant...................................................247Coolant Change.................................................249Engine Coolant TemperatureManagement..................................................250
Fail-Safe Cooling...............................................249Recycled Coolant..............................................248Severe Climates.................................................249Engine ImmobilizerSee: Passive Anti-Theft System......................61Engine Oil Check..........................................245Adding Engine Oil..............................................245Engine Oil Dipstick......................................245Engine Specifications................................304Drivebelt Routing...............................................304Entertainment..............................................386AM/FM Radio......................................................387Apps.......................................................................395Bluetooth Stereo or USB................................394CD (If equipped)................................................393HD Radio™ Information (IfAvailable)........................................................390SIRIUS® Satellite Radio (IfActivated).......................................................388Sources.................................................................386Supported Media Players, Formats andMetadata Information................................395USB Ports.............................................................395Environment......................................................15Essential Towing Checks..........................207Before Towing a Trailer.....................................213Hitches...................................................................207Launching or Retrieving a Boat or PersonalWatercraft (PWC).........................................214Safety Chains......................................................209Trailer Brakes........................................................210Trailer Lamps........................................................213Trailer Towing Connector (Vehicles with aTrailer Towing Package and 7–PinConnector)......................................................207When Towing a Trailer.......................................213Event Data RecordingSee: Data Recording..............................................9Export Unique Options..................................13Exterior Mirrors...............................................80Auto-Dimming Feature.......................................81Blind Spot Monitor...............................................81Fold-Away Exterior Mirrors..............................80Heated Exterior Mirrors.......................................81Memory Mirrors......................................................81Power Exterior Mirrors........................................80Power-Folding Mirrors.......................................80Signal Indicator Mirrors.......................................81
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Index

SYNC™ 3 Troubleshooting......................426SYNC™ Applications andServices........................................................340911 Assist..............................................................340SYNC Services: Traffic, Directions &Information (TDI) (If Equipped, UnitedStates Only)...................................................344Vehicle Health Report (If Equipped, UnitedStates Only)....................................................342SYNC™............................................................324General Information.........................................324SYNC™ Troubleshooting.........................356
T
TailgateSee: Manual Liftgate...........................................54See: Power Liftgate.............................................56Technical SpecificationsSee: Capacities and Specifications............304Terrain Response.........................................180The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................228Tire Care..........................................................276Glossary of Tire Terminology..........................277Information About Uniform Tire QualityGrading..............................................................276Information Contained on the TireSidewall............................................................278Temperature A B C.............................................277Traction AA A B C...............................................276Treadwear.............................................................276Tire Pressure Monitoring System...........292Changing Tires With a Tire PressureMonitoring System.......................................293Understanding Your Tire PressureMonitoring System ......................................293TiresSee: Wheels and Tires......................................273Towing a Trailer............................................203Load Placement................................................203Towing Points.................................................214Towing the Vehicle on FourWheels...........................................................215Emergency Towing.............................................215Four-wheel-down Towing...............................216Recreational Towing..........................................215Towing.............................................................203
Traction Control.............................................176Principle of Operation.......................................176Trailer Sway Control...................................204Transfer Case Fluid Check.........................251Transmission Code Designation............307Transmission..................................................159TransmissionSee: Transmission..............................................159
U
Under Hood Overview...............................244Universal Garage Door Opener...............136HomeLink Wireless Control System............136USB Port..........................................................323Using Cruise Control....................................187Switching Cruise Control Off.........................188Switching Cruise Control On and Off..........187Using Four-Wheel Drive.............................1654WD Indicator Lights........................................1654WD Switch Positions......................................165Driving Off-Road With Truck and UtilityVehicles..............................................................167How Your Vehicle Differs From OtherVehicles..............................................................167Using Hill Descent Control.......................180Principle of Operation......................................180Using Hill Descent Control.............................180Using MyKey With Remote StartSystems...........................................................51Using Power Running Boards....................63Automatic Power Deploy..................................63Automatic Power Stow......................................63Bounce-back.........................................................64Enabling and Disabling......................................63Manual Power Deploy........................................63Using Snow Chains......................................291Using Stability Control................................178Stability Control and Traction Control withRoll Stability Control™ (RSC™)..............178Using SYNC™ With Your MediaPlayer............................................................348Accessing Your USB Song Library...............352Bluetooth Devices and SystemSettings............................................................354Connecting Your Digital Media Player to theUSB Port..........................................................348Media Menu Features........................................351
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Index