ECU FORD EXPEDITION EL 2017 Owner's Guide
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2. If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3.If you require assistance or clarificationon Ford Motor Company policies,please contact the Ford CustomerRelationship Center.
In order to help us serve you better, pleasehave the following information availablewhen contacting a Customer RelationshipCenter:
•Vehicle Identification Number.
•Your telephone number (home andbusiness).
•The name of the authorized dealer andcity where located.
•The vehicle’s current odometer reading.
In some states within the United States,you must directly notify Ford in writingbefore pursuing remedies under yourstate's warranty laws, and Ford is alsoallowed a final repair attempt.
Additionally, in some states within theUnited States, a consumer has the optionof submitting a warranty dispute to theBBB Auto Line before taking action underthe Magnuson-Moss Warranty Act, or tothe extent allowed by state law, beforepursuing replacement or repurchaseremedies provided by certain state laws.This dispute handling procedure is notrequired prior to enforcing state createdrights or other rights which are independentof the Magnuson-Moss Warranty Act orstate replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)requires that, if a manufacturer or itsrepresentative is unable to repair a motorvehicle to conform to the vehicle’sapplicable express warranty after areasonable number of attempts, themanufacturer shall be required to eitherreplace the vehicle with one substantiallyidentical or repurchase the vehicle andreimburse the buyer in an amount equal tothe actual price paid or payable by theconsumer (less a reasonable allowancefor consumer use). The consumer has theright to choose whether to receive a refundor replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has hada reasonable number of attempts toconform the vehicle to its applicableexpress warranties if, within the first 18months of ownership of a new vehicle orthe first 18000 miles (29 000 km),whichever occurs first:
1.Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2.Four or more repair attempts are madeon the same nonconformity (a defector condition that substantially impairsthe use, value or safety of the vehicle)OR
3. The vehicle is out of service for repairof nonconformities for a total of morethan 30 calendar days (not necessarilyall at one time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of theneed for the repair of the nonconformityat the following address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
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Customer Assistance
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For customers in Guam, theCommonwealth of the Northern MarianaIslands (CNMI), America Samoa, and theU.S. Virgin Islands, please feel free to callour Toll-Free Number: (800) 841-FORD(3673).
If your vehicle must be serviced while youare traveling or living in Puerto Rico,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact:
FORD MOTOR COMPANYCustomer Relationship Center1555 Fairlane DriveFairlane Business Park #3Allen Park, Michigan 48101U.S.A.Telephone: (800) 841-FORD (3673)FAX: (313) 390-0804Email: [email protected]
If your vehicle must be serviced while youare traveling or living in the Middle East,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact:
FORD MOTOR COMPANYCustomer Relationship Center1555 Fairlane DriveFairlane Business Park #3Allen Park, Michigan 48101U.S.A.
Ford: 80004443673Lincoln: 80004441067If calling from the UAE: 80004441066If calling from the Kingdom of SaudiArabia: 8008443673If calling from Kuwait: 22280384
FAX: +971 4 3327266Email: [email protected]
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Motor Company byemailing [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reachedby their website:
www.helminc.com
(Items in this catalog may be purchasedby credit card, check or money order.)
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Customer Assistance
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Obtaining a French Owner’sManual
French Owner’s Manual can be obtainedfrom your authorized dealer or bycontacting Helm, Incorporated using thecontact information listed previously in thissection.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle hasa defect which could cause acrash or could cause injury ordeath, you should immediatelyinform the National HighwayTraffic Safety Administration(NHTSA) in addition to notifyingFord Motor Company.
If NHTSA receives similarcomplaints, it may open aninvestigation, and if it finds that asafety defect exists in a group ofvehicles, it may order a recall andremedy campaign. However,NHTSA cannot become involvedin individual problems betweenyou, your dealer, or Ford MotorCompany.
To contact NHTSA, you may callthe Vehicle Safety Hotlinetoll-free at 1-888-327-4236 (TTY:1-800-424-9153); go towww.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue,Southeast
Washington, D.C. 20590
You can also obtain otherinformation about motor vehiclesafety from www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defectwhich could cause a crash or could causeinjury or death, you should immediatelyinform Transport Canada and Ford ofCanada.
Transport Canada Contact Information
www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations-index-76.htm (English)Website
www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes-index-76.htm (French)Website
1–800–333–0510Phone
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Customer AssistanceE142557
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5. Release the three clamps that securethe cover to the air filter housing. Pushthe air filter cover toward the center ofthe vehicle and up slightly to release it.
6.Remove the air filter element from theair filter housing.
7. Install the new air filter element.
8.Replace the air filter housing cover andsecure all the clamps. Be careful notto crimp the filter element edgesbetween the air filter housing and coverand ensure that you properly align thetabs on the edge into the slots.
9. Slip the air tube onto the air filterhousing and tighten the air-tube clampbolt snugly. Do not over tightenair-tube clamp bolt.
10. Reconnect the mass air flow sensorelectrical connector to the outlettube. Make sure the locking tab onthe connector is in the locked position(connector shown from below forclarity).
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MaintenanceE163758 E163759 E163760
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USING SNOW CHAINS
WARNING
Snow tires must be the same size,load index and speed rating as thoseoriginally provided by Ford. Use ofany tire or wheel not recommended byFord can affect the safety andperformance of your vehicle, which couldresult in an increased risk of loss of control,vehicle rollover, personal injury and death.Additionally, the use of non-recommendedtires and wheels can cause steering,suspension, axle, transfer case or powertransfer unit failure. Follow the Fordrecommended tire inflation pressure foundon the Safety Compliance CertificationLabel (on the door hinge pillar, door latchpost or the door edge that meets the doorlatch post, next to the driver seat), or TireLabel on the B-Pillar or the edge of thedriver door. Failure to follow the tirepressure recommendations can causeuneven treadwear patterns and adverselyaffect the way your vehicle handles.
Note:The suspension insulation andbumpers will help prevent vehicle damage.Do not remove these components from yourvehicle when using snow tires and chains.
The tires on your vehicle have all-weathertreads to provide traction in rain and snow.However, in some climates, you may needto use snow tires and cables. If you needto use cables, it is recommended that steelwheels (of the same size andspecifications) be used, as cables may chipaluminum wheels.
Follow these guidelines when using snowtires and chains:
•If possible, avoid fully loading yourvehicle.
•Use only cable type chains or chainsoffered by Ford/Lincoln as anaccessory or equivalent. Otherconventional link type chains maycontact and cause damage to thevehicle's wheel house and/or body.
•Do not install chains on the front tiresas this may interfere with suspensioncomponents.
•Only certain snow cables or chainshave been approved by Ford/Lincolnas safe for use on your vehicle with thefollowing tires: 265/70R17 and275/65R18.
•You should install snow cables orchains that have been rated as SAEClass S.
•Install chains securely, verifying thatthe chains do not touch any wiring,brake lines, or fuel lines.
•Do not exceed 31 mph (50 km/h) orless if recommended by the chainmanufacturer while using snow chains.
•Drive cautiously. If you hear the chainsrub or bang against your vehicle, stopand retighten the chains. If this doesnot work, remove the chains to preventdamage to your vehicle.
•Remove the tire chains when they areno longer needed. Do not use tirechains on dry roads.
•Purchase chains or cables from amanufacturer that clearly labels bodyto tire dimension restrictions. The snowchains or cables must be mounted inpairs on the rear tires only.
If you have any questions regarding snowchains or cables, please contact yourauthorized dealer.
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Wheels and Tires
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Tire Change Procedure
WARNINGS
Only use replacement tires andwheels that are the same size, loadindex, speed rating and type (suchas P-metric versus LT-metric or all-seasonversus all-terrain) as those originallyprovided by Ford. The recommended tireand wheel size may be found on either theSafety Compliance Certification Label(affixed to either the door hinge pillar,door-latch post, or the door edge thatmeets the door-latch post, next to thedriver’s seating position) or the Tire Labelwhich is located on the B-Pillar or edge ofthe driver’s door. If this information is notfound on these labels then you shouldcontact your authorized dealer as soon aspossible. Use of any tire or wheel notrecommended by Ford can affect thesafety and performance of your vehicle,which could result in an increased risk ofloss of vehicle control, vehicle rollover,personal injury and death. Additionally theuse of non-recommended tires and wheelscould cause steering, suspension, axle,transfer case or power transfer unit failure.If you have questions regarding tirereplacement, contact your authorizeddealer as soon as possible.
When one of the front wheels is offthe ground, the transmission alonewill not prevent the vehicle frommoving or slipping off the jack.
To help prevent the vehicle frommoving when you change a tire, besure to place the transmission in park(P), set the parking brake and block (inboth directions) the wheel that isdiagonally opposite (other side and end ofthe vehicle) to the tire being changed.
Never get underneath a vehicle thatis supported only by a jack. If thevehicle slips off the jack, you orsomeone else could be seriously injured.
WARNINGS
Do not attempt to change a tire onthe side of the vehicle close tomoving traffic. Pull far enough off theroad to avoid the danger of being hit whenoperating the jack or changing the wheel.
Always use the jack provided asoriginal equipment with your vehicle.If using a jack other than the oneprovided as original equipment with yourvehicle, make sure the jack capacity isadequate for the vehicle weight, includingany vehicle cargo or modifications.
Disable the power running boardsbefore jacking, lifting, or placing anyobject under the vehicle. Never placeyour hand between the power runningboard and the vehicle as extended powerrunning boards will retract when the doorsare closed. Failure to follow theseinstructions may result in personal injury.
Failure to follow these instructionswhen using the spare tire carriercould cause loss of the wheel andtire and lead to personal injury: Only usethe spare tire carrier to stow the tire andwheel combination specified on the TireLabel or Safety Compliance CertificationLabel on the B-Pillar or the edge of thedriver door. Other tire and wheelcombinations could cause the carrier tofail if it does not fit securely or is too heavy.Do not use impact tools or power toolsoperating over 200 RPM, which may causewinch malfunction and prevent a securefit. Override the winch at least three times(there will be an audible click each time)to ensure a tight secure fit of the wheel andtire.
Note:Passengers should not remain in thevehicle when the vehicle is being jacked.
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Wheels and Tires
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5. Remove the jack and fully tighten thelug nuts in the order shown. SeeTechnical Specifications (page 302).
Stowing the Flat or Spare Tire
1.Lay the tire on the ground, near the rearof the vehicle, with the valve stem sidefacing up.
2. Slide the wheel partially under thevehicle and install the retainer throughthe wheel center. If equipped, you mayhave to remove the wheel center capprior to pushing the retainer throughthe center of the wheel. To remove thecenter cap, press it off with the jacktool from the inner side of the wheel.Pull on the cable to align thecomponents at the end of the cable.
3. Assemble the jack handle and winchextension, then insert the winchextension through the access holebehind the third row seat and engagethe winch.
4. Turn the jack handle clockwise untilthe tire is raised to its stowed positionunderneath the vehicle. The wrenchwill become harder to turn and thespare tire winch will rachet or slip whenthe tire is raised to maximum tightness.A clicking sound will be heard from thewinch indicating that the tire is properlystowed.
5. Disassembly the jack tool and winchextension and snap them back into thetool tray.
6. Reinstall the jack bag properly aroundthe jack and tool assembly tray, makingsure the strap is fastened.
7. Close the access hole with the rubberplug.
8. Reinstall the tray into the vehicle andsecure it with the wing nut.
TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING
When you install a wheel, always remove any corrosion, dirt or foreign materialspresent on the mounting surfaces of the wheel or the surface of the wheel hub,brake drum or brake disc that contacts the wheel. Make sure to secure any fastenersthat attach the rotor to the hub so they do not interfere with the mounting surfaces ofthe wheel. Installing wheels without correct metal-to-metal contact at the wheel mountingsurfaces can cause the wheel nuts to loosen and the wheel to come off while your vehicleis in motion, resulting in loss of vehicle control, personal injury or death.
lb.ft (Nm)Bolt size
150 lb.ft (204 Nm)M14 x 1.5
*Torque specifications are for nut and bolt threads free of dirt and rust. Use only Fordrecommended replacement fasteners.
Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after anywheel disturbance (such as tire rotation, changing a flat tire, wheel removal).
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Wheels and Tires
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Phonebook preferencesMenu Item
Push the desired contacts on your cellular phone. See yourdevice's manual on how to push contacts. Press the OKbutton to add more contacts from your phonebook.
Add contacts
When a message asking you to delete appears, select theoption to confirm. Press the OK button to delete thecurrent phonebook and call history. The system takes youback to the menu for phone settings.
Delete
Press the OK button to select and download your phone-book to the system.Download now
When automatic download is on, the system deletes anychanges (additions or deletions) saved in the system sinceyour last download.
Auto-download
When automatic download is off, the system does notdownload your phonebook when your cellular phoneconnects to SYNC.
You can only access your phonebook, call history and textmessages when your paired cellular phone connects tothe system. Check or uncheck this option to downloadyour phonebook automatically each time your phoneconnects to the system. Download times are phone-dependent and quantity-dependent.
Enabling this feature allows you to select how yourcontacts are displayed. You can select:Sorting Pref.
Last/First nameFirst/Last name
Bluetooth Devices
The Bluetooth Devices menu allows youto add, connect and delete devices as wellas set a phone as primary.
1. Press the PHONE button.
2.Scroll until Bluetooth Devices appears,and then press the OK button.
Select from the following options:
Description and actionMenu Item
Pair additional phones to the system.Add1. Select the option to add to start the pairing process.
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SYNC™ (If Equipped)
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Description and actionMenu Item
2. When a message to begin pairing appears in the audiodisplay, search for SYNC on your phone. See your phone'smanual if necessary.3. When prompted on your cell phone’s display, confirmthat the PIN provided by SYNC matches the PIN displayedon your cell phone. Skip the next step. If you are promptedto enter a PIN on your device, it does not support SecureSimple Pairing. To pair, enter the PIN displayed on thescreen. The display indicates when the pairing issuccessful.4. When the option to set the phone as primary appears,select either yes or no.5. SYNC may prompt you with more cell phone options.Your cell phone may also prompt you to give SYNCpermission to access information. For more informationon your cell phone’s capability, see your cell phone’smanual and visit the website.
Select the delete option and confirm when the systemasks to delete the selected device. After deleting a phonefrom the list, you have to repeat the pairing process to pairit again.
Delete
The system attempts to connect with the primary cellularphone each time you switch on the ignition. When youselect a cellular phone as primary, it appears first in thelist, marked with an asterisk. Set a previously paired phoneas master by selecting the master option and confirmingit as the primary.
Master
Connect a previously connected phone. You can only haveone phone connected at a time to use the phone's func-tionality. When you connect another phone, the previousphone disconnects from the telephone services. Thesystem allows you to use different Bluetooth devices forthe cellular phone functionality and the Bluetooth audiomusic playback feature at the same time.
Conn.
Disconnects the selected cellular phone. Select this optionand confirm when asked. After disconnecting a phone,you can reconnect it again without repeating the full pairingprocess.
Discon.
System Settings
1. Press the MENU button.
2. Select the SYNC settings option, andthen press the OK button.
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SYNC™ (If Equipped)
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SYNC™ APPLICATIONS AND
SERVICES (If Equipped)
In order for the following features to work,your cell phone must be compatible withSYNC. To check your phone'scompatibility, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
•SYNC Services*: Provides access totraffic, directions and information suchas travel, horoscopes, stock prices andmore.
•911 Assist: Can alert 911 in the event ofan emergency.
•Vehicle Health Report*: Provides adiagnostic and maintenance reportcard of your vehicle.*This is an optional feature and availablein the United States only.
911 Assist (If Equipped)
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will notdial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
Do not wait for 911 Assist to make anemergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
WARNINGS
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damagedin a crash. Failure to do so may causeserious injury to someone or damage thephone which could prevent 911 Assist fromworking properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user turns 911 Assist on or off,that setting applies for all paired phones. If911 Assist is turned off, either a voicemessage plays or a display message (oricon) comes on (or both) when your vehicleis started after a previously paired phoneconnects.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone. Youcan learn more about the 911 Assistfeature, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
See Supplementary Restraints System(page 36). Important information aboutairbag deployment is in this chapter.
See Roadside Emergencies (page 221).Important information about the fuel pumpshut-off is in this chapter.
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SYNC™ (If Equipped)