light FORD EXPLORER 2004 3.G Repair Manual

If your vehicle gets stuck
If your vehicle gets stuck in mud or snow it may be rocked out by
shifting between forward and reverse gears, stopping between shifts, in a
steady pattern. Press lightly on the accelerator in each gear.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Do not rock the vehicle for more than a few minutes or damage
to the transmission and tires may occur or the engine may
overheat.
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn the ignition to the LOCK position and
remove the key whenever you leave your vehicle.
If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
Do not spin the wheels at over 56 km/h (35 mph). The tires may
fail and injure a passenger or bystander.
Emergency maneuvers
•In an unavoidable emergency situation where a sudden sharp turn
must be made, remember to avoid “over-driving” your vehicle (i.e.,
turn the steering wheel only as rapidly and as far as required to avoid
the emergency). Excessive steering will result in less vehicle control,
not more. Additionally, smooth variations of the accelerator and/or
brake pedal pressure should be utilized if changes in vehicle speed are
called for. Avoid abrupt steering, acceleration or braking which could
result in an increased risk of loss of vehicle control, vehicle rollover
and/or personal injury. Use all available road surface to return the
vehicle to a safe direction of travel.
•In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
165

Mud and water
If you must drive through high
water, drive slowly. Traction or
brake capability may be limited.
When driving through water,
determine the depth; avoid water
higher than the bottom of the hubs
(if possible) and proceed slowly. If
the ignition system gets wet, the vehicle may stall.
Once through water, always try the brakes. Wet brakes do not stop the
vehicle as effectively as dry brakes. Drying can be improved by moving
your vehicle slowly while applying light pressure on the brake pedal.
Be cautious of sudden changes in vehicle speed or direction when you
are driving in mud. Even AWD vehicles can lose traction in slick mud. As
when you are driving over sand, apply the accelerator slowly and avoid
spinning your wheels. If the vehicle does slide, steer in the direction of
the slide until you regain control of the vehicle.
If the transmission, transfer case or front axle are submerged in water,
their fluids should be checked and changed, if necessary.
Driving through deep water may damage the transmission.
If the front or rear axle is submerged in water, the axle lubricant should
be replaced.
After driving through mud, clean off residue stuck to rotating driveshafts
and tires. Excess mud stuck on tires and rotating driveshafts causes an
imbalance that could damage drive components.
“Tread Lightly” is an educational
program designed to increase public
awareness of land-use regulations
and responsibilities in our nations
wilderness areas. Ford Motor
Company joins the U.S. Forest Service and the Bureau of Land
Management in encouraging you to help preserve our national forest and
other public and private lands by “treading lightly.”
Driving on hilly or sloping terrain
Although natural obstacles may make it necessary to travel diagonally up
or down a hill or steep incline, you should always try to drive straight up
or straight down.Avoid driving crosswise or turning on steep
slopes or hills. A danger lies in losing traction, slipping sideways and
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
167

Ford Motor Company recommends that caution be used with any vehicle
equipped with a high load or device (such as ladder racks or pickup box
cover).
Failure to maintain your vehicle properly may void the warranty, increase
your repair cost, reduce vehicle performance and operational capabilities
and adversely affect driver and passenger safety. Frequent inspection of
vehicle chassis components is recommended if the vehicle is subjected to
heavy off-road usage.
DRIVING THROUGH WATER
If driving through deep or standing water is unavoidable, proceed very
slowly especially if the depth is not known. Never drive through water
that is higher than the bottom of the hubs (for trucks) or the bottom of
the wheel rims (for cars). Traction or brake capability may be limited
and your vehicle may stall. Water may also enter your engine’s air intake
and severely damage your engine.
Once through the water, always dry the brakes by moving your vehicle
slowly while applying light pressure on the brake pedal. Wet brakes do
not stop the vehicle as quickly as dry brakes.Driving through deep
water where the transmission vent tube is submerged may allow
water into the transmission and cause internal transmission
damage.
VEHICLE LOADING – WITH AND WITHOUT A TRAILER
This section will guide you in the proper loading of your vehicle and/or
trailer, to keep your loaded vehicle weight within its design rating
capability, with or without a trailer. Properly loading your vehicle will
provide maximum return of vehicle design performance. Before loading
your vehicle, familiarize yourself with the following terms for determining
your vehicle’s weight ratings, with or without a trailer, from the vehicle’s
Safety Certification Label and Tire and Load Information Label:
Base Curb Weight– is the weight of the vehicle including a full tank of
fuel and all standard equipment. It does not include passengers, cargo, or
optional equipment.
Vehicle Curb Weight– is the weight of your new vehicle when you
picked it up from your dealer plus any aftermarket equipment.
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
171

If you use a rental trailer, follow the instructions that the rental agency
gives to you.
Do not attach safety chains to the bumper.
Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are
safe if installed properly and adjusted to the manufacturer’s
specifications. The trailer brakes must meet local and Federal
regulations.
Do not connect a trailer’s hydraulic brake system directly to your
vehicle’s brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure all running
lights, brake lights, turn signals and hazard lights are working. See your
dealer or trailer rental agency for proper instructions and equipment for
hooking up trailer lamps.
Never connect any trailer lighting to the vehicle’s taillamp
circuits, because it may damage the electrical system resulting in
fire. Contact your local Ford dealership for assistance in proper trailer
tow wiring installation. Additional electrical equipment may be
required.
Driving while you tow
When towing a trailer:
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Consult your local motor vehicle speed regulations for towing a trailer.
•To eliminate excessive shifting, use a lower gear. This will also assist
in transmission cooling. (For additional information, refer to the
Driving with a 5–speed automatic transmissionsection in this
chapter.)
•Under extreme conditions with large frontal trailers, high outside
temperatures and highway speeds, the coolant gauge may indicate
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
178

The fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
1 30A Memory seat module, Driver
power seat
2 20A Moonroof
3 20A Radio, Amplifier, DVD
4 5A Front wiper module
5 15A Flasher relay (Turn, hazards)
6 10A Key-in-chime
7 15A Heated mirrors
8 5A Heated PCV (4.0L engine only)
9 15A Not used
10 10A Heated backlight relay coil, A/C
clutch contact
11 20A Heated seats
12 5A 4x4 (switch)
13 5A Overdrive cancel switch
14 5A PATS
15 5A Rear wiper module, Cluster
16 5A Power mirror, Manual climate
control, TPMS
17 15A Delayed accessory relay
coil/Battery saver coil and
contact/Reading and glove box
lamps
18 10A Flexible fuel pump
19 10A Restraint Control Module (RCM)
20 5A Memory driver seat switch, Driver
seat module, Body Security
Module (BSM), PATS LED
21 5A Instrument cluster, Compass,
Flasher coil
22 10A ABS, IVD Controller
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
186

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
23 15A Not used
24 15A Cigar lighter, OBD II, Neutral tow
25 5A Mode-Temperature actuator for
auxiliary climate control, Trailer
tow battery charge relay coil,
TPMS
26 7.5A Reverse park aid, Brake shift
interlock, IVD switch
27 7.5A Automatic dimming mirror, Digital
transmission range sensor, Backup
lamps
28 5A Radio (Start)
29 10A Digital transmission range sensor,
PWR feed to fuse #28 (Start feed)
30 5A Daytime Running Lamps (DRL),
DEATC climate controller, Manual
climate control, Manual climate
control temp blend actuator
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
187

If your vehicle is equipped with a tire pressure monitoring
system, refer toTire Pressure Monitoring System (if
equipped)in theMaintenance and specificationssection for
important information. If the tire pressure monitor sensor becomes
damaged, it will no longer function.
Spare tire information
Failure to follow these guidelines could result in an increased
risk of tire failure, loss of vehicle control, injury or death.
Your vehicle may be equipped with a dissimilar spare tire/wheel. A
dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is
different in diameter and/or width from the road tires and wheels listed
on the vehicle’s certification label or the tire label. If you have a
dissimilar spare tire/wheel, then it is intended for temporary use only.
This means that if you need to use it, you should replace it as soon as
possible with a road tire/wheel that is the same size and type as the road
tires and wheels that were originally provided by Ford. If the dissimilar
spare tire or wheel is damaged, it should be replaced rather than
repaired.
When driving with the dissimilar spare tire/wheeldo not:
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a dissimilar spare tire/wheel can lead to impairment of the
following:
•Handling, stability and braking performance
•Trailer tow performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
Drive cautiously when using a dissimilar spare tire/wheel and seek
service as soon as possible.
Note:If your vehicle is equipped with the tire pressure monitoring
system, the system indicator light will illuminate when the spare is in
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
195

Connecting the jumper cables
1. Connect the positive (+) jumper cable to the positive (+) terminal of
the discharged battery.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
2. Connect the other end of the positive (+) cable to the positive (+)
terminal of the assisting battery.
+–+–
+–+–
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
204

In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
212

The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
•a non-Ford product
•a non-Ford dealership
•sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle’s performance as
designed
•a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
•items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
•alleged personal injury/property damage claims
•cases currently in litigation
•vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
•vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
213