length FORD EXPLORER 2004 3.G Owners Manual

•Front and rear seats
2. To unfasten, push the release button and remove the tongue from the
buckle.
•Front and rear seats
All safety restraints in the vehicle are combination lap and shoulder
belts. All of the passenger combination lap and shoulder belts have two
types of locking modes described below:
Vehicle sensitive mode
This is the normal retractor mode, which allows free shoulder belt length
adjustment to your movements and locking in response to vehicle
movement. For example, if the driver brakes suddenly or turns a corner
sharply, or the vehicle receives an impact of approximately 8 km/h (5
mph) or more, the combination safety belts will lock to help reduce
forward movement of the driver and passengers.
Automatic locking mode
The automatic locking mode is not available on the driver safety belt.
When to use the automatic locking mode
In this mode, the shoulder belt is automatically pre-locked. The belt will
still retract to remove any slack in the shoulder belt. The automatic
locking mode is not available on the driver safety belt.
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Seating and Safety Restraints
108

Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board’s decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
215

Engine 4.0L SOHC V6
engine4.6L V8 engine
Spark plug gap 1.3-1.4 mm
(0.052-0.056
inch)1.3-1.4 mm
(0.052-0.056
inch)
Ignition system EDIS EDIS
Compression ratio 9.7:1 9.4:1
VEHICLE DIMENSIONS
Dimensions 4-Door 4x2 or 4x4 XLT Model mm
(in.)
(1) Overall length 4817 (189.6)
(2) Overall width 1831 (72.1)
(3) Maximum height* 1825 (71.9)
(3) Maximum height* with
crossbar1834 (72.2)
(4) Wheelbase 2889 (113.7)
(5) Track width, front 1547 (60.9)
(5) Track width, rear 1556.5 (61.3)
* Height includes roof rack and P255/70R16 tire
1
4
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
277

FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of genuine Ford accessories are available for your
vehicle through your local authorized Ford or Ford of Canada dealer.
These quality accessories have been specifically engineered to fulfill your
automotive needs; they are custom designed to complement the style
and aerodynamic appearance of your vehicle. In addition, each accessory
is made from high quality materials and meets or exceeds Ford’s rigorous
engineering and safety specifications. Ford Motor Company will repair or
replace any properly dealer-installed Ford accessory found to be
defective in factory-supplied materials or workmanship during the
warranty period, as well as any component damaged by the defective
accessory. The accessory will be warranted for whichever provides you
the greatest benefit:
•12 months or 20,000 km (12,000 miles) (whichever occurs first), or
•the remainder of your new vehicle limited warranty.
This means that genuine Ford accessories purchased along with your
new vehicle and installed by the dealer are covered for the full length of
your New Vehicle’s Limited Warranty — 3 years or 60,000 km (36,000
miles) (whichever occurs first). Contact your dealer for details and a
copy of the warranty.
Not all accessories are available for all models.
Following is a list of several Ford Genuine Accessory products. Not all
accessories are available for all models. To find out what accessories are
available for your vehicle, please contact your dealer or visit our online
store at: www.fordaccessoriesstore.com.
Exterior style
Bug shields
Deflectors
Fender flares
Front end covers
Grille inserts
Headlamps, fog lights and Daytime Running Lamps (DRLS)
Running boards
Splash guards
Step Bars
Wheels
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Accessories
Accessories
282