maintenance FORD EXPLORER 2005 3.G Owner's Manual

Avoid sudden applications of power and quick changes of direction on
snow and ice. Apply the accelerator slowly and steadily when starting
from a full stop.
Avoid sudden braking as well. Although a 4WD vehicle may accelerate
better than a two-wheel drive vehicle in snow and ice, it won’t stop any
faster, because as in other vehicles, braking occurs at all four wheels. Do
not become overconfident as to road conditions.
Make sure you allow sufficient distance between you and other vehicles
for stopping. Drive slower than usual and consider using one of the lower
gears. In emergency stopping situations, avoid locking of the wheels. Use
a “squeeze” technique, push on the brake pedal with a steadily increasing
force which allows the wheels to brake yet continue to roll so that you
may steer in the direction you want to travel. If you lock the wheels,
release the brake pedal and repeat the squeeze technique. If your vehicle
is equipped with a Four Wheel Anti-Lock Brake System (ABS), apply the
brake steadily. Do not “pump” the brakes. Refer to theBrakessection of
this chapter for additional information on the operation of the anti-lock
brake system.
Never drive with chains on the front tires of 4WD vehicles without also
putting them on the rear tires. This could cause the rear to slide and
swing around during braking.
Maintenance and Modifications
The suspension and steering systems on your vehicle have been designed
and tested to provide predictable performance whether loaded or empty
and durable load carrying capability. For this reason, Ford Motor
Company strongly recommends that you do not make modifications such
as adding or removing parts (such as lift kits or stabilizer bars) or by
using replacement parts not equivalent to the original factory equipment.
Any modifications to a vehicle that raise the center of gravity can make
it more likely the vehicle will roll over as a result of a loss of control.
Ford Motor Company recommends that caution be used with any vehicle
equipped with a high load or device (such as ladder racks or pickup box
cover).
Failure to maintain your vehicle properly may void the warranty, increase
your repair cost, reduce vehicle performance and operational capabilities
and adversely affect driver and passenger safety. Frequent inspection of
vehicle chassis components is recommended if the vehicle is subjected to
heavy off-road usage.
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ALL WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a full-time All Wheel Drive (AWD)
transfer case. With the AWD option, power is supplied to all four wheels
all the time with no need to shift between two-wheel drive and
four-wheel drive.
For the lubricant specification and refill capacity of the AWD transfer
case refer toMaintenance and specificationschapter.
If your vehicle is equipped with AWD, a spare tire of a different
size than the road tires should never be used. Such a tire could
make the vehicle difficult to control as well as result in damage to
driveline components.
Utility and four-wheel drive vehicles arenotdesigned for
cornering at speeds as high as passenger cars any more than
low-slung sports cars are designed to perform satisfactorily under
off-road conditions. Avoid sharp turns or abrupt maneuvers in these
vehicles.
Driving off-road with truck and utility vehicles
AWD vehicles are specially equipped for driving on sand, snow, mud and
rough terrain and have operating characteristics that are somewhat
different from conventional vehicles, both on and off the road.
How your vehicle differs from other vehicles
Truck and utility vehicles can differ from some other vehicles. Your
vehicle may be higher to allow it to travel over rough terrain without
getting hung up or damaging underbody components.
The differences that make your vehicle so versatile also make it handle
differently than an ordinary passenger car.
Maintain steering wheel control at all times, especially in rough terrain.
Since sudden changes in terrain can result in abrupt steering wheel
motion, make sure you grip the steering wheel from the outside. Do not
grip the spokes.
Drive cautiously to avoid vehicle damage from concealed objects such as
rocks and stumps.
You should either know the terrain or examine maps of the area before
driving. Map out your route before driving in the area. To maintain
steering and braking control of your vehicle, you must have all four
wheels on the ground and they must be rolling, not sliding or spinning.
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brake steadily. Do not “pump” the brakes. Refer to theBrakessection of
this chapter for additional information on the operation of the anti-lock
brake system.
Never drive with chains on the front tires of AWD vehicles without also
putting them on the rear tires. This could cause the rear to slide and
swing around during braking.
Maintenance and Modifications
The suspension and steering systems on your vehicle have been designed
and tested to provide predictable performance whether loaded or empty
and durable load carrying capability. For this reason, Ford Motor
Company strongly recommends that you do not make modifications such
as adding or removing parts (such as lift kits or stabilizer bars) or by
using replacement parts not equivalent to the original factory equipment.
Any modifications to a vehicle that raise the center of gravity can make
it more likely the vehicle will roll over as a result of a loss of control.
Ford Motor Company recommends that caution be used with any vehicle
equipped with a high load or device (such as ladder racks or pickup box
cover).
Failure to maintain your vehicle properly may void the warranty, increase
your repair cost, reduce vehicle performance and operational capabilities
and adversely affect driver and passenger safety. Frequent inspection of
vehicle chassis components is recommended if the vehicle is subjected to
heavy off-road usage.
DRIVING THROUGH WATER
If driving through deep or standing water is unavoidable, proceed very
slowly especially when the depth is not known. Never drive through
water that is higher than the bottom of the hubs (for trucks) or the
bottom of the wheel rims (for cars). When driving through water,
traction or brake capability may be limited. Also, water may enter your
engine’s air intake and severely damage your engine or your vehicle may
stall.Driving through deep water where the transmission vent
tube is submerged may allow water into the transmission and
cause internal transmission damage.
Once through the water, always dry the brakes by moving your
vehicle slowly while applying light pressure on the brake pedal.
Wet brakes do not stop the vehicle as quickly as dry brakes.
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Power distribution box
The power distribution box is
located in the engine compartment.
The power distribution box contains
high-current fuses that protect your
vehicle’s main electrical systems
from overloads.
Always disconnect the battery before servicing high current
fuses.
To reduce risk of electrical shock, always replace the cover to
the Power Distribution Box before reconnecting the battery or
refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
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•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
•a non-Ford product
•a non-Ford dealership
•sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle’s performance as
designed
•a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
•items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
•alleged personal injury/property damage claims
•cases currently in litigation
•vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
•vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
•Three consumer representatives
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•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
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UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
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SERVICE RECOMMENDATIONS
•Use theScheduled Maintenance Guideto track routine service.
•Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications.
•Your dealership can provide parts and service.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other lit material away from the battery and
all fuel related parts.
Working with the engine off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key.
3. Block the wheels.
Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
Do not start your engine with the air cleaner removed and do
not remove it while the engine is running.
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Maintenance and Specifications
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OPENING THE HOOD
1. Inside the vehicle, pull the hood
release handle located under the
bottom left corner of the instrument
panel.
2. Go to the front of the vehicle and release the auxiliary latch that is
located under the front center of the hood.
3. Lift the hood.
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IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
4.0L SOHC V6 engine
1. Engine coolant reservoir
2. Engine oil filler cap
3. Power steering fluid reservoir
4. Brake fluid reservoir
5. Power distribution box
6. Battery
7. Engine oil dipstick
8. Air filter assembly
9. Windshield washer fluid reservoir
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