lock FORD EXPLORER 2012 5.G Service Manual

Condition Potential Causes
MyKeyprogrammed total
includes one additional key•Unknown key has been programmed
to the vehicle as a MyKey.
•Vehicle is equipped with a non
Ford-approved remote start system.
Refer toUsing MyKeywith remote
start systemssection.
Admin keys programmed total
includes one additional key•Unknown key has been programmed
to the vehicle as admin key.
•Vehicle is equipped with a non
Ford-approved remote start system.
Refer toUsing MyKeywith remote
start systemssection.
MyKeydistance does not
accumulate•MyKeyis not being used by the
intended user.
•MyKeysystem has been recently
cleared.
•Vehicles has been remote started
using a non Ford-approved remote
start system (as if an admin key) then
a MyKeyis inserted without
recycling the MyKeyin ignition.
POWER DOOR LOCKS
•Press the
control to unlock all
doors.
•Press the
control to lock all
doors.
Smart unlocks for integrated keyhead transmitter (IKT)
This feature helps to prevent you from locking yourself out of the vehicle
if your key is still in the ignition.
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When you open one of the front doors and you lock the vehicle with the
power door lock control (on the driver or passenger door trim panel), all
the doors will lock, then all doors will automatically unlock reminding
you that your key is still in the ignition.
The vehicle can still be locked with the key in the ignition by using the
keyless entry keypad with the driver door closed, or by pressing the
control on the transmitter even if the doors are not closed.
If both front doors are closed, the vehicle can be locked by any method,
regardless of whether the key is in the ignition or not.
Smart unlocks for intelligent access keys (IA key) (if equipped)
The smart unlock feature is intended to prevent you from unintentionally
locking your IA key inside your vehicle’s passenger compartment or rear
cargo area.
When you lock your vehicle using the driver or passenger power door
lock control (with the door open, vehicle in park and ignition off), after
you close the door the vehicle will search for an IA key in the passenger
compartment. If an IA key is found inside the vehicle, all of the doors
will immediately unlock and the horn will chirp, indicating that the IA
key is inside.
In order to override the smart unlock feature and intentionally lock the
IA key inside the vehicle, you can lock your vehicle after all doors are
closed by using the keyless entry keypad, pressing the
control on
another IA key or touching the locking area on the handle with another
IA key in your hand. Refer toKeyless entry systemin this chapter for
more information on keyless entry keypad operation.
When you open one of the front doors and you lock the vehicle using the
driver or passenger power door lock control (with the vehicle not in P
(Park) and the ignition off, or the ignition on), all doors will lock, then
all doors will automatically unlock reminding you that the vehicle is not
in P (Park) or the ignition is on.
Autolock feature (if enabled)
The autolock feature will lock all the doors when:
•all the doors are closed,
•the ignition is on,
•you shift into any gear putting the vehicle in motion, and
•the vehicle attains a speed greater than 12 mph (20 km/h).
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The autolock feature repeats when:
•any door is opened then closed while the ignition is on and the vehicle
speed is 9 mph (15 km/h) or lower, and
•the vehicle then attains a speed greater than 12 mph (20 km/h).
Deactivating/activating autolock feature
Your vehicle comes with the autolock feature activated. It can be
enabled/disabled by your authorized dealer or through the message
center. Refer toMessage centerin theInstrument Clusterchapter.
Note:The autolock feature can be activated/deactivated independently
of the autounlock feature.
Autounlock feature (if enabled)
The autounlock feature will unlock all the doors when:
•the ignition is on, all the doors are closed, and the vehicle has been in
motion at a speed greater than 12 mph (20 km/h);
•the vehicle has then come to a stop and the ignition is turned off or to
accessory; and
•the driver door is opened within 10 minutes of the ignition being
turned off or to accessory.
Note:The doors will not autounlock if the vehicle has been
electronically locked after the ignition is turned off and before the driver
door is opened.
Deactivating/activating autounlock feature
Your vehicle comes with the autounlock feature activated. It can be
enabled/disabled by your authorized dealer or through the message
center. Refer toMessage centerin theInstrument Clusterchapter.
Note:The autounlock feature can be activated/deactivated
independently of the autolock feature.
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CHILDPROOF DOOR LOCKS
•When these locks are set, the
rear doors cannot be opened from
the inside.
•The rear doors can be opened
from the outside when the
childproof door locks are set, but
the doors are unlocked.
The childproof locks are located on
the rear edge of each rear door and
must be set separately for each
door. Setting the lock for one door
will not automatically set the lock
for both doors.
•Insert the key and turn to the
lock position (key horizontal) to
engage the childproof locks.
•Insert the key and turn to the
unlock position (key vertical) to disengage the childproof locks.
REMOTE ENTRY SYSTEM
The integrated keyhead transmitters (IKTs) and intelligent access keys
(IA key) comply with part 15 of the FCC rules and with RSS-210 of
Industry Canada. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device
must accept any interference received, including interference that may
cause undesired operation.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
The typical operating range for your transmitter is approximately 33 feet
(10 meters) unless equipped with remote start, which allows for greater
range performance. A decrease in operating range could be caused by:
•weather conditions,
•nearby radio towers,
•structures around the vehicle, or
•other vehicles parked next to your vehicle.
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The transmitter allows you to:
•remotely unlock the vehicle doors
.
•remotely lock all the vehicle doors
.
•remotely open the power liftgate (if equipped)
.
•remotely start/stop the vehicle (if equipped)
. Refer toRemote
startlater in this section.
•activate the personal alarm
.
•arm and disarm the perimeter anti-theft system.
•operate the illuminated entry feature.
Refer toIntelligent accessin this section for more features.
The remote entry lock/unlock feature operates in any ignition position
except while the vehicle is in the start position. The panic feature
operates with the ignition off.
If there are problems with the remote entry system, make sure to take
ALL integrated keyhead transmitters or intelligent access keys
with you to the authorized dealer in order to aid in troubleshooting the
problem.
Intelligent access (if equipped)
Your intelligent access system uses a radio frequency (RF) signal to
communicate with your vehicle and authorize your vehicle to unlock
when commanded (either by touching the inside of the driver or front
passenger exterior door handle, by activating the exterior power liftgate
button, or a button on the transmitter itself). If excessive RF
interference is present in the area, or if your transmitter battery is low, it
may be necessary to mechanically unlock your door. The mechanical key
blade in your IA key can be used to open the driver’s door in this
situation (refer toIntelligent access keyin this chapter for more
information on the location and use of the mechanical key blade).
Your vehicle will allow you to unlock and enter your vehicle without
actively using a key or transmitter. You can use the intelligent access
feature at the front doors or at the liftgate. You can activate the
intelligent access feature as long as you have one of your IA keys within
range of the front doors or the liftgate.
Activating intelligent access at the front doors:If your IA key is
within 3 feet (1 meter) of the front doors you can activate your
intelligent access system by pulling a front exterior door handle. The
door(s) will automatically unlock and the door can be opened.
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To lock the doors, press and hold for half a second the lock area (black
button) on either front door handle.
Activating intelligent access at the liftgate:If your IA key is within
3 feet (1 meter) of the liftgate, you can activate your intelligent access
system by pressing the exterior liftgate release button, hidden in the
handle below the license plate. The liftgate will release and open.
Push button start:The push button start system allows you to start
your vehicle without using a key. Refer toPush button start systemin
theDrivingchapter.
Unlocking the doors/two-stage unlock
1. Pressand release to unlock the driver’s door.
Note:The interior lamps and turn signal lamps will illuminate.
2. Press
and release again within three seconds to unlock all the
doors. The turn signals will flash.
The remote entry system activates the illuminated entry feature; this
feature turns on the lamps for 25 seconds or until the ignition is turned
on.
The battery saver feature will turn off the lamps 10 minutes after the
ignition is turned off.
Two-stage unlocking may be disabled or enabled by simultaneously
pressing the
andcontrols on the transmitter for four seconds
(disabling two stage unlock allows all vehicle doors to unlock
simultaneously). The turn signal lamps will illuminate twice to indicate
that two-stage unlock was enabled or disabled. The unlocking mode will
be applied to remote entry, keyless entry and intelligent access (if
equipped).
Two-stage unlocking may also be disabled or enabled through the
message center if this is an available message center option or by your
authorized dealer. Refer toMessage centerin theInstrument Cluster
chapter.
If equipped with an IA key, when two-stage unlocking is disabled,
intelligent access at the driver’s door results in an unlock of all doors
(not just the driver door).
Locking the doors
1. Pressand release to lock all the doors. The turn signal lamps will
illuminate.
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2. Pressand release again within three seconds to confirm that all
the doors are closed.Note:The doors will lock again, the horn will chirp
and the turn lamps will illuminate if all the doors and liftgate are closed.
Note:If any door or the liftgate is not closed, or if the hood is not
closed on vehicles equipped with a perimeter alarm or remote start, the
horn will chirp twice and the lamps will not flash.
Car finder
Press
twice within three seconds. The horn will chirp and the turn
lamps will flash. It is recommended that this method be used to locate
your vehicle, rather than using the panic alarm.
Sounding a panic alarm
Press
to activate the alarm. Press again or turn the ignition to on to
deactivate.
Note:The panic alarm will only operate when the ignition is off.
Opening the power liftgate (if equipped)
Presstwice within three seconds to fully unlatch and open the
liftgate.
WARNING:Make sure all persons are clear of the liftgate area
before using power liftgate control.
In order to fully lower and latch the liftgate, press the control twice.
If the liftgate stops mid-travel, it may have detected an obstacle. Check
to ensure the liftgate swing zone is free from obstruction and reset the
power assist by manually closing the liftgate. Normal operation can then
be resumed. Liftgate open/close can be reversed by pressing
twice
within three seconds.
WARNING:Make sure the liftgate is closed to prevent exhaust
fumes from being drawn into the vehicle. This will also prevent
passengers and cargo from falling out. If you must drive with the
liftgate open, keep the vents open so outside air comes into the
vehicle.
Memory feature (if equipped)
The integrated keyhead transmitter (IKT) or intelligent access key (IA
key) allows you to recall the memory driver seat, power mirrors and
power adjustable foot pedals (if equipped) feature.
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Pressor activate intelligent access (if equipped) to automatically
move the seat, power mirrors and adjustable foot pedals (if equipped) to
the desired memory position. The mirrors will move to the programmed
position and the seat will move to the easy entry position. The seat will
move to the final position when the ignition is switched out of off (if
easy entry feature is enabled).
Programming the memory feature to the transmitter
To activate this feature:
1. Move the driver seat, power mirrors and adjustable foot pedals (if
equipped) to the desired positions using the associated controls.
2. Press and hold button 1 for five
seconds. A tone will be heard after
about two seconds confirming
memory position has been set.
Continue to hold until a second tone
is heard after five seconds.
3. Within three seconds press
.
4. Wait 10 seconds, then press
.
5. Repeat this procedure for another
memory button and transmitter if
desired.
Deprogramming the memory feature from the transmitter
To deactivate this feature:
1. Press and hold the desired button for five seconds. A tone will be
heard after 1
12seconds when the memory store is done, continue to
hold until a second tone is heard after five seconds.
2. Within three seconds press the
.
3. Repeat this procedure for each additional transmitter if desired.
Replacing the battery
The integrated keyhead transmitter (IKT) or intelligent access key (IA
key) uses one coin type three-volt lithium battery CR2032 or equivalent.
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To replace the battery:
Integrated keyhead transmitter (IKT)
1. Twist a thin coin in the slot near
the key ring to remove the battery
cover (1).
Note:Do not wipe off any grease on
the battery terminals on the back
surface of the circuit board.
2. Carefully peel up the rubber
gasket (2) from the transmitter if it
does not come off with battery
cover.
3. Remove the old battery (3).
Note:Please refer to local regulations when disposing of transmitter
batteries.
4. Insert the new battery. Refer to the instructions inside the IKT for the
correct orientation of the battery. Press the battery down to ensure that
the battery is fully seated in the battery housing cavity.
5. Snap the battery cover back onto the key.
Intelligent access key (IA key)
1. Remove the backup key from the
transmitter, then twist a thin coin in
the slot hidden behind the backup
key slot to remove the battery
cover.
Note:Do not wipe off any grease on
the battery terminals or on the back
surface of the circuit board.
1
2
3
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2. Remove the old battery.
Note:Please refer to local
regulations when disposing of
transmitter batteries.
3. Insert the new battery. Refer to
the instructions inside the IA key
for the correct orientation of the
battery. Press the battery down to
ensure that the battery is fully
seated in the battery housing cavity.
4. Snap the battery cover back onto the transmitter and install the
backup key.
Note:Replacement of the battery willnotcause the IKT or IA key to
become de-programmed from your vehicle. They should operate normally
after battery replacement.
Replacing lost intelligent access keys (IA keys)
If you would like to have your IA keys reprogrammed because you lost
one, or would like to buy additional transmitters you can either
reprogram them yourself, or takeall transmittersto your authorized
dealer for reprogramming.
How to reprogram your intelligent access keys (IA keys)
To program new IA keys yourself, refer toSecuriLockpassive
anti-theft systemin this chapter.Note:At least two already
programmed transmitters are required to perform this procedure
yourself.
Illuminated entry
The interior lamps, parking lamps and puddle lamps (if equipped)
illuminate when the integrated keyhead transmitter, intelligent access
keys or the keyless entry system keypad is used to unlock the door(s).
The illuminated entry system will turn off the lights if:
•the ignition is turned on, or
•the
control on the transmitter is pressed, or
•the vehicle is locked using the keyless entry keypad, or
•after 25 seconds of illumination.
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