radio FORD EXPLORER 2013 5.G Workshop Manual
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Page 500 of 576

SIRIUS troubleshooting tips
Radio Display Condition Possible Action
Unsubscribed Channel Subscription not
available for this
channel.Contact SIRIUS at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal Loss of signal from the
SIRIUS satellite or
SIRIUS tower to the
vehicle antenna.The signal is currently
being blocked. When
you move into an open
area, the signal should
return.
Updating Update of channel
programming in
progress.No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUS Satellite Radio.Call SIRIUS at
1–888–539–7474 to
reactivate or resolve
subscription issues.
No Channels Available All the channels in the
selected category are
skipped or locked.Using the channel
guide, unlock or
unskip the channels.
Subscription Updated SIRIUS has updated
the channels available
for your vehicle.No action required.
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Bluetooth audio voice commands
“Next”
“Pause”
“Play”
“Previous”
“Help”
A/V Inputs
Your A/V inputs allow you to connect an
auxiliary audio/video source (game
systems, personal camcorders, etc.) by
connecting RCA cords (not included) to
these input jacks. The jacks are yellow,
red and white and are located either
behind a small access door on the
instrument panel or in your center console.
You can also use the A/V inputs as an auxiliary input jack (AIJ) to play
music from your portable music player over your vehicle’s speakers. Plug
in your 1/8 in. (3.5 mm) RCA adapter into the two left A/V input jacks
(red and white).
Press the lower left corner of the touchscreen, then, select A/V inputs.
To use the auxiliary input jack feature, make sure that your portable
music player is designed to be used with headphones and that it is fully
charged. You also need an audio extension cable with stereo male 1/8 in.
(3.5 mm) connectors at one end and a RCA jack at the other.
1. Begin with the vehicle parked and the radio and portable device are
turned off.
2. Attach one end of the audio extension cable to the headphone output
of your player and the other end into the adaptor in one of the two
left A/V input jacks (white or red) inside the center console.
3. Press the lower left corner on the touchscreen. Select either a tuned
station from the FM tab or the CD tab (if there is a CD already
loaded into the system.) Adjust the volume to a comfortable listening
level.
4. Turn the portable music player on and adjust the volume to 1/2 the
volume.
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5. Press the lower left corner on the touchscreen. Select the A/V in tab.
(You should hear audio from your portable music player although it
may be low.)
6. Adjust the sound on your portable music player until it reaches the
level of the FM station or CD by switching back and forth between
the controls.
In order to playback video from your iPodor iPhone(if compatible),
you must have a special combination USB/RCA composite video cable
(available for purchase from Apple). When the cable is connected to
your iPodor iPhone, plug the other end into both the RCA jacks and
the USB port.
Note:For safety reasons, connecting or adjusting the settings on your
portable music player should not be attempted while the vehicle is
moving. Also, the portable music player should be stored in a secure
location, such as the center console or the glove box, when the vehicle is
in motion. The audio extension cable must be long enough to allow the
portable music player to be safely stored while the vehicle is in motion.
Troubleshooting
•Do not connect the audio input jack to a line level output. The AIJ
only works correctly with devices that have a headphone output with a
volume control.
•Do not set the portable music player’s volume level higher than is
necessary to match the volume of the CD or FM radio as this causes
distortion and reduces sound quality.
•If the music sounds distorted at lower listening levels, turn the
portable music player volume down. If the problems persists, replace
or recharge the batteries in the portable music player.
•The portable music player must be controlled in the same manner
when it is used with headphones as the AIJ does not provide control
(play, pause, etc.) over the attached portable music player.
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4. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. Refer to your phone’s user guide if necessary.
5. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display. The display indicates when
the pairing is successful.
6. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit the website.
Pairing Subsequent Phones
Note:Make sure the vehicle ignition and radio are turned on and that
the transmission is in P (Park).
1. Press Menu > Settings > Phone > Bluetooth Devices > Add Device.
2. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. Refer to your phone’s user guide if necessary.
3. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC on the screen. The display indicates when the
pairing is successful.
4. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit the website.
Making Calls
Press the voice button. When prompted, say “Call
say “Dial”, then the desired number.
To end the call or exit phone mode, press and hold the phone
button.
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THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND
THE GRACENOTE CONTENT ARE LICENSED TO YOU “AS IS.” NEITHER
GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES,
EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE
CONTENT. GRACENOTE COLLECTIVELY AND SEPARATELY RESERVE
THE RIGHT TO DELETE DATA AND/OR CONTENT FROM THE
COMPANIES’ RESPECTIVE SERVERS OR, IN THE CASE OF
GRACENOTE, CHANGE DATA CATEGORIES FOR ANY CAUSE THAT
GRACENOTE DEEMS SUFFICIENT. NO WARRANTY IS MADE THAT
EITHER GRACENOTE CONTENT OR THE GRACENOTE SOFTWARE OR
GRACENOTE SERVERS ARE ERROR-FREE OR THAT THE
FUNCTIONING OF THE GRACENOTE SOFTWARE OR GRACENOTE
SERVERS WILL BE UNINTERRUPTED. GRACENOTE IS NOT OBLIGATED
TO PROVIDE YOU WITH ANY ENHANCED OR ADDITIONAL DATA TYPES
THAT GRACENOTE MAY CHOOSE TO PROVIDE IN THE FUTURE AND IS
FREE TO DISCONTINUE ITS ONLINE SERVICES AT ANY TIME.
GRACENOTE DISCLAIM ALL WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE,
AND NON-INFRINGEMENT. NEITHER GRACENOTE WARRANTS THE
RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE
GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER. IN NO CASE
WILL GRACENOTE BE LIABLE FOR ANY CONSEQUENTIAL OR
INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR LOST
REVENUES FOR ANY REASON WHATSOEVER.
Gracenote 2007
FCC ID: KMHSYNCG2 IC: 1422A-SYNCG2
This device complies with Part 15 of the FCC Rules and with RSS-210 of
Industry Canada. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
WARNING:Changes or modifications not expressively approved
by the party responsible for compliance could void the user’s
authority to operate the equipment. The term “IC:” before the radio
certification number only signifies that Industry Canada technical
specifications were met.
The antenna used for this transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
568Appendices
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911 Assist™ ...................... 446, 523
A
ABS (see Brakes) ..................... 235
Accessing and using your
USB port .................................... 502
Accessing call history/phone
book during active call ............. 435
Accessing your calendar .......... 523
Accessing your media menu
features ...................................... 458
Accessing your phone menu
features ...................................... 436
Accessory delay ........................ 107
Active call menu options ......... 435
Active Park Assist ..................... 244
Adaptive Cruise Control ........... 254
Adding (pairing) a phone ........ 510
Advanced menu options ... 445, 464
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) .............................. 445
Airbag supplemental restraint
system .......................................... 51
and child safety seats .............. 52
description ................................ 51
disposal ...................................... 60
driver airbag .............................. 51
passenger airbag ....................... 51
side airbag ........................... 51, 55
Air cleaner filter ............... 341, 397
Air conditioning ........................ 158
manual heating and air
conditioning system ............... 158All Wheel Drive (AWD),
driving off road ......................... 227
Ambient mood/lighting ............. 528
Ambulance packages .................. 16
AM/FM ....................................... 487
Anti-lock brake system
(see Brakes) .............................. 235
Anti-theft system .................. 86, 89
arming the system .............. 86, 89
disarming a triggered system .. 89
Audio system
Single CD ................ 146, 150–151
Audio system
(see Radio) ................ 146, 150–151
Automatic transmission ............ 220
fluid, adding .................... 333–334
fluid, checking ................ 333–334
fluid, refill capacities .............. 393
fluid, specification .................. 393
Selectshift (SST) .................... 223
Auxiliary Input Jack ................. 498
Auxiliary input jack (Line in) .. 152
Auxiliary powerpoint ................ 199
A/V inputs .......................... 154, 507
Axle
lubricant specifications .......... 393
refill capacities ........................ 393
B
Battery ....................................... 337
acid, treating emergencies ..... 337
jumping a disabled battery .... 302
maintenance-free .................... 337
replacement, specifications ... 397
servicing .................................. 337
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G
Garage door opener .................. 189
Gas cap (see Fuel cap) ............ 215
Gauges ............................... 114–115
odometer ................................. 125
trip odometer .......................... 125
H
Hazard flashers ......................... 301
HD Radio™ ............................... 489
Headlamps
aiming ...................................... 342
bulb specifications .................. 349
flash to pass .............................. 98
high beam ......................... 98, 101
Head restraints ......................... 169
Heated steering wheel .............. 536
Heating ...................... 158, 160, 162
Help ............................................ 535
Hill descent mode ..................... 240
Hill start assist .......................... 226
Homelink wireless control
system ........................................ 193
Home screen ............................. 474
Hood .......................................... 324
How to use voice commands ... 481
I
Ignition ............................... 205, 392
Illuminated visor mirror ... 111–112
Information displays ................. 122
Infotainment display ................. 479Inspection/maintenance (I/M)
testing ........................................ 219
Instrument panel
cleaning ................................... 354
cluster ...................................... 115
Intelligent Access Key ................ 62
J
Jack ............................................ 383
positioning ............................... 383
storage ..................................... 383
Joining two calls
(multiparty/conference call) .... 435
Jump-starting your vehicle ...... 302
K
Keyless entry system
autolock ..................................... 78
keypad ....................................... 84
locking and unlocking doors .... 85
programming entry code ......... 84
Keys ....................................... 62, 86
positions of the ignition ......... 205
L
Lamps
bulb replacement
specifications chart ................ 349
headlamps, flash to pass .......... 98
interior lamps ................. 103–104
Lane keeping system ................ 264
LATCH anchors ........................... 30
Liftgate ............................ 76, 80–81
Lights, warning and indicator .. 115
Listening to music .................... 486
Loading instructions ................. 287
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Power steering .......................... 277
Power Windows ......................... 106
Privacy information .......... 428, 478
Push button start system ......... 205
Putting a call on/off hold ......... 435
Q
Quick touch buttons ................. 548
R
Radio .......................... 146, 150–151
AM/FM ..................................... 487
Single CD ................ 146, 150–151
Radio reception ......................... 144
Radio voice commands ............. 493
Rear view camera
display ................................ 248, 528
Rear window
defroster .................... 158, 160, 162
Receiving a text
message ............................. 438, 513
Recommendations for
attaching safety restraints
for children .................................. 25
Relays ................................ 313–314
Remote entry system
illuminated entry ...................... 79
locking/unlocking doors ........... 75
opening the trunk ..................... 76
replacing the batteries ............. 63
Reverse sensing system ........... 243
Roadside assistance .................. 300
Roll stability control ................. 238
Roof rack ................................... 279
Route preferences .................... 544S
Safety Belt Maintenance ............ 47
Safety belts
(see Safety restraints) ......... 39, 42
Safety defects, reporting .......... 312
Safety information ............ 427, 476
Safety restraints .............. 39–40, 42
Belt-Minder............................. 43
Belt-Minder,
deactivating/activating ............. 44
extension assembly .................. 42
for adults ............................. 39–40
for children ......................... 20, 25
inflatable safety belt ................. 46
Occupant Classification
Sensor ........................................ 53
safety belt maintenance ........... 47
seat belt maintenance .............. 47
warning light and chime .......... 43
Safety restraints -
LATCH anchors ........................... 30
Safety seats for children ...... 20, 25
Safety Compliance
Certification Label .................... 398
Satellite Radio ................... 146, 494
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log ............. 412
SD card ...................... 154, 502, 539
Seat belts
(see Safety restraints) ............... 39
Seats .......................................... 178
child safety seats ................ 20, 25
climate control ........................ 177
easy access/easyout feature .. 175
front seats ............... 172–173, 176
heated ...................................... 175
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memory seat ..................... 64, 174
second row seats .................... 178
third row seats ........ 179, 185–186
Second-row power fold seat .... 182
SecuriCode keyless entry
system .......................................... 84
SecuriLock passive anti-theft
system .......................................... 86
Selecting your media source
(USB, Line in, BT audio) ......... 458
Sending new text messages ..... 513
Setting a destination ................ 539
Setting a destination
by voice ..................................... 540
Setting the clock ............... 146, 527
Setting your wallpaper ............. 527
Side air curtain ........................... 57
Side-curtain airbags system ....... 57
SIRIUSsatellite radio ..... 146, 494
SIRIUS satellite radio voice
commands ................................. 497
SIRIUS Travel Link ................... 520
SIRIUS Travel Link voice
commands ................................. 521
Snowplowing ............................... 16
SOS Post Crash Alert ................. 50
Spark plugs,
specifications ..................... 392, 397
Special notice
ambulance conversions ............ 16
utility-type vehicles .................. 16
Specification chart,
lubricants ................................... 393
Stability system ......................... 238
Starting your vehicle ................ 207jump starting .......................... 302
push button start system ....... 205
Steering wheel ............................ 90
controls ...................................... 92
tilting ......................................... 90
Supplemental Restraint System
(SRS) (see airbags) .................... 51
Supported media file types ...... 506
Supported player, media
formats and metadata
information ................................ 506
SYNCcustomer support ......... 427
SYNCServices ................. 451, 516
System settings ......................... 529
T
Temperature control
(see Climate control) ...... 158, 160,
162, 536
Text messaging ................. 438, 512
Text messaging (sending,
downloading, deleting) ..... 439, 441
Third-row power fold seat ....... 187
Tilt steering wheel ...................... 90
Tires ........................... 362–363, 383
alignment ................................ 376
care .......................................... 362
changing .......................... 383, 385
checking the pressure ............ 372
inflating ................................... 370
label ......................................... 369
replacing .................................. 374
rotating .................................... 377
safety practices ....................... 376
sidewall information ............... 364
snow tires and chains ............ 377
spare tire ................................. 383
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