steering wheel FORD EXPLORER 2013 5.G Workshop Manual

Receiving Calls
During an incoming call, an audible tone sounds. Call information appears
in the display if it’s available.
Accept the call by pressing Accept on the touchscreen or by
pressing the phone button on your steering wheel controls.
Reject the call by pressing Reject on the touchscreen or by
pressing and holding the phone button on your steering wheel controls.
Ignore the call by doing nothing. SYNC logs it as a missed call.
Phone Menu Options
Press the top left corner on your touchscreen to select from the
following options:
When you select: You can:
PhoneAccess the on-screen numerical pad to enter a
number and place a call.
During an active call, you can also choose to
mute the call, put it on hold, activate privacy
(returns the call to your cellular phone), join
two calls or end the call.
Quick DialSelect and call contacts stored in your
phonebook contacts and call history folder.
Phone BookAccess and call any contacts in your
previously downloaded phone book. The
system will place the entries in alphabetical
categories summarized at the top of the
screen.
To turn on contact picture settings (if your
device supports this feature), press Phone >
Settings > Manage Phonebook > Download
photos from Phonebook > On.
Certain smart phonesmaysupport
transferring street addresses when listed with
phone book contact information. If this
feature is supported, you can select and use
these addresses as destinations and also save
them as favorites.
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If you select: You can:
Manage PhonebookAccess features such as automatic phonebook
download, re-download your phonebook, add
contacts from your phone as well as delete or
upload your phonebook.
Display call historyDisplay call history.
*If compatible
Phone Voice Commands
Press the voice button on the steering wheel controls. After the
tone, say any of the following commands:
“PHONE”
“Bluetooth off” “Go to hands free”1
“Bluetooth on” “Hold call off”1
“Call” “Hold on”1
“Call ” “Join calls”1
“Call at home” “Listen to text messages”
“Call at work” “Messages”2
“Call on cell” “Mute call”1
“Call on other” “Pair phone”
“Call voicemail” “Privacy on”1
“Dial” “Reply to text messages”
“Do not disturb off” “Turn ringer off”
“Do not disturb on” “Turn ringer on”
“Forward text messages” “Un-mute call”
1
“Help”1These commands are only available during an active call.2If you have said “Messages”, refer to the following “Messages” chart.
“MESSAGES”
“Call”
“Forward text messages”
“Listen to text messages”
“Reply to text messages”
“Help”
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Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say “Goodbye” from the SYNC Services main menu.
TDI options
PersonalizingYou can personalize your services feature to
provide quicker access to your most used or
favorite information. You can save address points
such as, work or home. You can also save
favorite information like sports teams, such as
Detroit Lions, or a news category. To learn more,
log onto www.SYNCMyRide.com.
Push to interruptPress the voice button at any time (while you
are connected to SYNC TDI Services) to
interrupt a voice prompt or an audio clip (such
as a sports report) and say your voice command.
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not
your VIN (Vehicle Identification Number). You
can pair and connect your phone to any vehicle
equipped with Traffic, Directions and
Information and continue enjoying your
personalized services.
SYNC Services Voice Commands
When a route has been downloaded (non-navigation systems),
press the voice button on the steering wheel controls. When
prompted, say any of the following commands:
“SYNC SERVICES”
“Cancel route”
“Navigation voice off”
“Navigation voice on”
“Next turn”
“Route status”
“Route summary”
“Services”
“Update route”
“Help”
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Setting 911 Assist On
Press the information button > SYNC Apps. > 911 Assist, then
select ON.
You can also access 911 Assist by:
•Pressing Menu > Settings> Phone > 911 Assist, or
•Pressing Menu > Help > 911 Assist.
To Ensure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off (which
would activate 911 Assist); however, if 911 Assist is triggered, SYNC tries
to contact emergency services. If a connected phone is damaged or loses
connection to SYNC, SYNC searches for, and tries to connect to, any
available previously paired phone and tries to make the call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
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Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of diagnostic report card. The Vehicle Health Report contains valuable
information such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer
Making a Report
To run a report by touchscreen, touch the information button >
SYNC Apps > Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle Health
Report”.
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report, Ford Motor Company may collect
your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle information.
Ford may use the vehicle information it collects for any purpose. If you
do not want to disclose your cellular phone number or vehicle
information, do not run the feature or set up your Vehicle Health Report
profile at www.SYNCMyRide.com. Refer to www.SYNCMyRide.com -
Vehicle Health Report Terms and Conditions, and Privacy Statement - for
more information.
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MENU
Under the menu setting, you can set your clock, access and make
adjustments to the display, sound and vehicle settings as well as access
settings for specific modes or the help feature.
Setting the Clock
Note:The date is set by your vehicle’s GPS; you cannot manually set the
date.
Note:If the battery has been disconnected, the vehicle needs to acquire
a GPS signal to update the clock. Once your vehicle acquires the signal,
it may take a few minutes for the update to display the correct time.
1. Press MENU > Clock.
2. Press + and to adjust the time.
From this screen, you can also make other adjustments such as 12– or
24–hour mode, activate GPS time synchronization and have the system
automatically update new time zones.
Once you update any settings they will be automatically saved.
Display Settings
To access and make adjustments to the touchscreen display, using the
touchscreen:
Press Menu > Display, then choose any of the following:
•Brightness
•Auto Dim On/Off
•Mode: Auto, Day or Night
•Edit Wallpaper
To access and make adjustments to the touchscreen display
using voice commands, press the voice button on your steering
wheel controls and when prompted, say “Display Settings”.
Uploading Photos for Your Home Screen Wallpaper
Your system allows you to upload and view up to 32 photos.
To access:
Note:You cannot load photos directly from your camera. You must
access the photos from either your USB mass storage device or from an
SD card.
To upload photos, press Menu > Display > Edit Wallpaper, then follow
the system prompts to upload your photographs.
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K.Driver settings:Depending on your vehicle and option package, you
may have the following features:
•Touch the red or blue arrow to increase or decrease the temperature.
•Touch the heated seat icon to control the heated seat (if equipped).
Refer to the Seats chapter.
•Touch the cooled seat icon to control the cooled seat (if equipped).
Refer to the Seats chapter.
•Touch and hold MyTemp to select a temperature you would like the
vehicle to remember and maintain for you.
•Touch the heated steering wheel icon (if equipped) to warm the
steering wheel.
Note:If your vehicle is equipped with a wood-trimmed steering wheel,
is does not heat between the 10 o’clock and 2 o’clock positions.
Climate Control Voice Commands
The following voice commands are available at the main menu
level of a voice session. For example, press the voice button and
after the prompt, “Say a command”; say any of the following
commands:
Climate control voice commands
“Climate automatic”
“Climate my temperature”
“Climate off”
“Climate on”
“Climate temperature <15.5–29.5> degrees”
“Climate temperature <60–85> degrees”
“Help”
There are additional climate control commands but in order to access
them, you have to say “Climate” first, then when the system is ready to
listen, you may say any of the following commands:
Additional climate control voice commands
“Automatic” “Panel floor on”
“A/C off” “Panel on”
“A/C on” “Rear defrost off”
“Defrost off” “Rear defrost on”
“Defrost on” “Recirc off”
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Navigation Map Updates
Annual navigation map updates are available for purchase through your
dealership, by calling 1-800-NAVMAPS or going to www.navteq.com. You
need to specify the make and model of your vehicle to determine if there
is an update available.
Navigation Voice Commands
When in navigation mode, press the voice button on the steering
wheel controls. After the tone, say any of the following
commands:
Navigation system voice commands
“Cancel next waypoint”1“Navigation”3
“Cancel route”1“Repeat instruction”1
“Destination”2“Show 3D”
“Destination ” “Show heading up”
“Destination ” “Show map”
“Destination favorites” “Show north up”
“Destination home” “Show route”
1
“Destination intersection” “Show turn list”1
“Destination nearest category>”“Voice off”
“Destination nearest POI” “Voice on”
“Destination play nametags” “Voice volume decrease”
“Destination POI” “Voice volume increase”
“Destination nearest category>”“Where am I?”
“Destination previous destination” “Zoom in”
“Destination street address” “Zoom out”
“Detour”
1“Help”1These commands are only available when a navigation route is active.2If you have said the command, “Destination”, you may say any of the
above commands or commands in the following Destination chart.
3If you have said the command, “Navigation”, you may say any of the
above commands or commands in the following Navigation chart.
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G
Garage door opener .................. 189
Gas cap (see Fuel cap) ............ 215
Gauges ............................... 114–115
odometer ................................. 125
trip odometer .......................... 125
H
Hazard flashers ......................... 301
HD Radio™ ............................... 489
Headlamps
aiming ...................................... 342
bulb specifications .................. 349
flash to pass .............................. 98
high beam ......................... 98, 101
Head restraints ......................... 169
Heated steering wheel .............. 536
Heating ...................... 158, 160, 162
Help ............................................ 535
Hill descent mode ..................... 240
Hill start assist .......................... 226
Homelink wireless control
system ........................................ 193
Home screen ............................. 474
Hood .......................................... 324
How to use voice commands ... 481
I
Ignition ............................... 205, 392
Illuminated visor mirror ... 111–112
Information displays ................. 122
Infotainment display ................. 479Inspection/maintenance (I/M)
testing ........................................ 219
Instrument panel
cleaning ................................... 354
cluster ...................................... 115
Intelligent Access Key ................ 62
J
Jack ............................................ 383
positioning ............................... 383
storage ..................................... 383
Joining two calls
(multiparty/conference call) .... 435
Jump-starting your vehicle ...... 302
K
Keyless entry system
autolock ..................................... 78
keypad ....................................... 84
locking and unlocking doors .... 85
programming entry code ......... 84
Keys ....................................... 62, 86
positions of the ignition ......... 205
L
Lamps
bulb replacement
specifications chart ................ 349
headlamps, flash to pass .......... 98
interior lamps ................. 103–104
Lane keeping system ................ 264
LATCH anchors ........................... 30
Liftgate ............................ 76, 80–81
Lights, warning and indicator .. 115
Listening to music .................... 486
Loading instructions ................. 287
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memory seat ..................... 64, 174
second row seats .................... 178
third row seats ........ 179, 185–186
Second-row power fold seat .... 182
SecuriCode keyless entry
system .......................................... 84
SecuriLock passive anti-theft
system .......................................... 86
Selecting your media source
(USB, Line in, BT audio) ......... 458
Sending new text messages ..... 513
Setting a destination ................ 539
Setting a destination
by voice ..................................... 540
Setting the clock ............... 146, 527
Setting your wallpaper ............. 527
Side air curtain ........................... 57
Side-curtain airbags system ....... 57
SIRIUSsatellite radio ..... 146, 494
SIRIUS satellite radio voice
commands ................................. 497
SIRIUS Travel Link ................... 520
SIRIUS Travel Link voice
commands ................................. 521
Snowplowing ............................... 16
SOS Post Crash Alert ................. 50
Spark plugs,
specifications ..................... 392, 397
Special notice
ambulance conversions ............ 16
utility-type vehicles .................. 16
Specification chart,
lubricants ................................... 393
Stability system ......................... 238
Starting your vehicle ................ 207jump starting .......................... 302
push button start system ....... 205
Steering wheel ............................ 90
controls ...................................... 92
tilting ......................................... 90
Supplemental Restraint System
(SRS) (see airbags) .................... 51
Supported media file types ...... 506
Supported player, media
formats and metadata
information ................................ 506
SYNCcustomer support ......... 427
SYNCServices ................. 451, 516
System settings ......................... 529
T
Temperature control
(see Climate control) ...... 158, 160,
162, 536
Text messaging ................. 438, 512
Text messaging (sending,
downloading, deleting) ..... 439, 441
Third-row power fold seat ....... 187
Tilt steering wheel ...................... 90
Tires ........................... 362–363, 383
alignment ................................ 376
care .......................................... 362
changing .......................... 383, 385
checking the pressure ............ 372
inflating ................................... 370
label ......................................... 369
replacing .................................. 374
rotating .................................... 377
safety practices ....................... 376
sidewall information ............... 364
snow tires and chains ............ 377
spare tire ................................. 383
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