mirror FORD EXPLORER 2015 5.G Owner's Guide

Voice command issues
Issue Possible
cause(s)Possible solution(s)
SYNC does not
understand what
I am saying.•You may be
using the wrong
voice commands,
OR
•You may be
speaking too soon
or at the wrong
time.•Review the Phone voice
commands and the Media voice
commands at the beginning of
their respective sections.
•Be aware that the microphone
for SYNC is either in your rear
view mirror or in the headliner
just above the windshield.
SYNC does not
understand the
name of a song or
artist.•You may be
using the wrong
voice commands,
OR
•You may not be
saying the name
exactly as it is
saved, OR
•The system
may not be
reading the name
the same way you
are saying it.•Review the media voice
commands at the beginning of
the media section.
•Say the song or artist exactly
as listed. If you say, “Play Artist
Prince”, the system does not
play music by Prince and the
Revolution or Prince and the
New Power Generation.
•Make sure you are saying the
complete title, such as
“California remix featuring
Jennifer Nettles”.
•If the songs are saved in all
CAPS, you have to spell them.
LOLA requires you to say, “Play
L-O-L-A”.
•Do not use special characters
in the title as the system does
not recognize them.
460SYNC®
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)

I.Heated rear window:Turns the heated rear window on and off. See
Heated windows and mirrorsin theClimate Controlchapter.
J.Defrost:Touch the button to distribute air to the windshield vents
and de-mister. Air distribution to instrument panel and footwell vents
turn off. You can use this setting to defog and clear the windshield of a
thin covering of ice.
K.Manual controls:Touch these buttons to switch airflow from the
windshield, instrument panel, or footwell vents on or off. The system can
distribute air through any combination of these vents.
L.Driver settings:Depending on your vehicle and option package, you
may have the following features:
•Touch the+or–to increase or decrease the air temperature on the
passenger side of the vehicle.
•Touch the heated seat icon to switch the heated seat off and on (if
equipped).
•Touch the climate-controlled seat icon to switch the
climate-controlled seat off and on (if equipped).
•TouchMyTempto select your preset temperature setpoint. Touch
and holdMyTempto save a new preset temperature setpoint.
•If your vehicle is equipped with a heated steering wheel, touch the
heated steering wheel icon to warm the steering wheel.
Note:If your vehicle is equipped with a wood-trimmed steering wheel, it
does not heat between the 10 o’clock and 2 o’clock positions.
Climate Control Voice Commands
The following voice commands are available at the main menu
level of a voice session. For example, press the voice button
and after the prompt, “Say a command”; say any of the
following commands:
Climate control voice commands
“Climate automatic”
“Climate my temperature”
“Climate off”
“Climate on”
“Climate temperature <15.5–29.5> degrees”
“Climate temperature <60–85> degrees”
“Help”
532MyFord Touch® (If Equipped)
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)

Voice command issues
Issue Possible
cause(s)Possible solution(s)
SYNC does not
understand what
I am saying.•You may be
using the wrong
voice commands,
OR
•You may be
speaking too soon
or at the wrong
time.•Review the Phone voice
commands and the Media voice
commands at the beginning of
their respective sections.
•Be aware that the microphone
for SYNC is either in your rear
view mirror or in the headliner
just above the windshield.
SYNC does not
understand the
name of a song or
artist.•You may be
using the wrong
voice commands,
OR
•You may not be
saying the name
exactly as it is
saved, OR
•The system
may not be
reading the name
the same way you
are saying it.•Review the media voice
commands at the beginning of
the media section.
•Say the song or artist exactly
as listed. If you say, “Play Artist
Prince”, the system does not
play music by Prince and the
Revolution or Prince and the
New Power Generation.
•Make sure you are saying the
complete title, such as
“California remix featuring
Jennifer Nettles”.
•If the songs are saved in all
CAPS, you have to spell them.
LOLA requires you to say, “Play
L-O-L-A”.
•Do not use special characters
in the title as the system does
not recognize them.
MyFord Touch® (If Equipped)549
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)

Gauges ...............................115–116
odometer .................................127
trip odometer ..........................127
H
Hazard flashers .........................288
HD Radio™ ...............................481
Headlamps
aiming ......................................333
bulb specifications ..................339
flash to pass ..............................98
high beam .........................98, 101
Head restraints .........................156
Heated steering wheel ..............530
Heating ......................144, 146, 148
Help ............................................529
Hill descent mode .....................226
Hill start assist ..........................221
Homelink wireless control
system ........................................177
Hood ..........................................311
How to use voice commands ...475
I
Ignition ...............................188, 384
Illuminated visor mirror ...112–113
Information displays .................123
Inspection/maintenance (I/M)
testing ........................................204
Instrument panel
cleaning ...................................345
cluster ......................................117
Intelligent Access Key ................63J
Jack ............................................375
positioning ...............................375
storage .....................................375
Joining two calls
(multiparty/conference call) ....425
Jump-starting your vehicle ......289
K
Keyless entry system
autolock .....................................76
keypad .......................................82
locking and unlocking doors ....84
programming entry code .........82
Keys .......................................63, 85
positions of the ignition .........188
L
Lamps
bulb replacement
specifications chart ................339
headlamps, flash to pass ..........98
interior lamps .................104–105
Lane keeping system ................250
LATCH anchors ...........................31
Liftgate ............................74, 78–79
Lights, warning and indicator ..117
Listening to music ....................478
Loading instructions .................272
Load limits .................................265
Locks
autolock .....................................76
childproof ..................................37
doors ..........................................73
Lubricant specifications ...........386
Index591
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)

Lug nuts ....................................382
M
Making and receiving calls .......501
MAP DVD - Loading and
Unloading ..................................501
Map icons ..................................540
Map mode ..................................539
Map preferences .......................537
Map updates ..............................542
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................453
Message center .........................123
warning messages ...........127, 133
Mirrors ...............................109, 112
fold away .................................109
programmable memory ............65
side view mirrors (power) .....109
Moon roof ..................................113
Motorcraft® parts .............341, 391
MyFord Touch™ system ..........466
MyKey ..........................................69
N
Navigation features ...................533
Navigation voice commands ....543
Notifications ..............................513
P
Pairing other phones ........423, 500
Pairing your phone ...................500
Pairing your phone for
the first time .....................422, 500Parental MyKey programming ...69
Park Assist ................................230
Parking brake ............................220
Parts
(see Motorcraft® parts) ..........391
Passenger Occupant
Classification Sensor ...................54
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................433
Phone redial ..............................427
Phone settings ..................504, 526
Phone voice commands ............505
Playing music (by artist,
album, genre, playlist,
tracks, similar) ..........................451
POI categories ...........................535
Point of Interest (POI) .............535
Power distribution box
(see Fuses) ...............................300
Power door locks ........................73
Power liftgate ..............................79
Power mirrors ...........................109
Powerpoint ................................182
Power steering ..........................262
fluid, checking and adding ....326
Power Windows .........................107
Privacy information ..........419, 472
Push button start system .........188
Putting a call on/off hold .........425
Q
Quick touch buttons .................541
592Index
2015 Explorer(exp)
Owners Guide gf, 2nd Printing, September 2014
USA(fus)