audio FORD EXPLORER 2016 5.G Repair Manual

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
You can also preform the
MyFord Touch reset
procedure.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
478
Explorer (TUB), enUSA, First Printing MyFord Touch
™ (If Equipped)

•
Links to Third Party Sites: The MS
SOFTWARE may provide you with the
ability to link to third party sites through
the use of the SOFTWARE. The third
party sites are not under the control of
MS, Microsoft Corporation, their
affiliates and/or their designated
agent. Neither MS nor Microsoft
Corporation nor their affiliates nor their
designated agent are responsible for
(i) the contents of any third party sites,
any links contained in third party sites,
or any changes or updates to third
party sites, or (ii) webcasting or any
other form of transmission received
from any third party sites. If the
SOFTWARE provides links to third
party sites, those links are provided to
you only as a convenience, and the
inclusion of any link does not imply an
endorsement of the third party site by
MS, Microsoft Corporation, their
affiliates and/or their designated
agent.
• Obligation to Drive Responsibly:
You recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICE operating instructions
particularly as they pertain to safety
and assumes any risk associated with
the use of the DEVICE.
UPGRADES AND RECOVERY MEDIA:
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the
DEVICE on media such as a ROM chip, CD
ROM disk(s) or via web download or other
means, and is labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only" you may install one (1) copy of such
SOFTWARE onto the DEVICE as a
replacement copy for the existing
SOFTWARE, and use it in accordance with
this EULA, including any additional EULA
terms accompanying the upgrade
SOFTWARE. INTELLECTUAL PROPERTY RIGHTS:
All title and intellectual property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
"applets" incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by MS, Microsoft
Corporation, FORD MOTOR COMPANY, or
their affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you no
rights to use such content. All rights not
specifically granted under this EULA are
reserved by MS, Microsoft Corporation,
FORD MOTOR COMPANY, third party
software and service providers, their
affiliates and suppliers. Use of any on-line
services which may be accessed through
the SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
EXPORT RESTRICTIONS:
You
acknowledge that the SOFTWARE is
subject to U.S. and European Union export
jurisdiction. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration Regulations,
as well as end-user, end-use and
destination restrictions issued by U.S. and
other governments. For additional
information, see:
508
Explorer (TUB), enUSA, First Printing Appendices

You agree to indemnify and hold Telenav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the Telenav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the
Telenav Software, to provide Telenav with
true, accurate, current, and complete
information about yourself, and (b) to
inform Telenav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
Subject to your compliance with the terms
of this Agreement, Telenav hereby grants
to you a personal, non-exclusive,
non-transferable license (except as
expressly permitted below in connection
with your permanent transfer of the
Telenav Software license), without the
right to sublicense, to use the Telenav
Software (in object code form only) in
order to access and use the Telenav
Software. This license shall terminate upon
any termination or expiration of this
Agreement. You agree that you will use the
Telenav Software only for your personal
business or leisure purposes, and not to
provide commercial navigation services to
other parties.
3.1 License Limitations
You agree not to do any of the following:
(a) reverse engineer, decompile,
disassemble, translate, modify, alter or
otherwise change the Telenav Software
or any part thereof; (b) attempt to derive
the source code, audio library or structure
of the Telenav Software without the prior
express written consent of Telenav; (c)
remove from the Telenav Software, or
alter, any of Telenav
’s or its suppliers’
trademarks, trade names, logos, patent or copyright notices, or other notices or
markings; (d) distribute, sublicense or
otherwise transfer the Telenav Software
to others, except as part of your permanent
transfer of the Telenav Software; or (e)
use the Telenav Software in any manner
that (i) infringes the intellectual property
or proprietary rights, rights of publicity or
privacy or other rights of any party, (ii)
violates any law, statute, ordinance or
regulation, including but not limited to laws
and regulations related to spamming,
privacy, consumer and child protection,
obscenity or defamation, or (iii) is harmful,
threatening, abusive, harassing, tortuous,
defamatory, vulgar, obscene, libelous, or
otherwise objectionable; and (f) lease, rent
out, or otherwise permit unauthorized
access by third parties to the Telenav
Software without advanced written
permission of Telenav.
4. Disclaimers
To the fullest extent permissible pursuant
to applicable law, in no event will Telenav,
its licensors and suppliers, or agents or
employees of any of the foregoing, be
liable for any decision made or action
taken by you or anyone else in reliance on
the information provided by the Telenav
Software. Telenav also does not warrant
the accuracy of the map or other data used
for the Telenav Software. Such data may
not always reflect reality due to, among
other things, road closures, construction,
weather, new roads and other changing
conditions. You are responsible for the
entire risk arising out of your use of the
Telenav Software. For example but
without limitation, you agree not to rely on
the Telenav Software for critical navigation
in areas where the well-being or survival
of you or others is dependent on the
accuracy of navigation, as the maps or
functionality of the Telenav Software are
not intended to support such high risk
applications, especially in more remote
geographical areas.
512
Explorer (TUB), enUSA, First Printing Appendices

1
180 Degree Parking Aid Camera..............211
Camera Views...................................................... 212
Using the 180 degree camera system..........211
4
4WD See: Four-Wheel Drive..................................... 184
A
A/C See: Climate Control......................................... 129
About This Manual...........................................7
ABS See: Brakes........................................................... 189
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 189
Accessories
....................................................482
Exterior Style....................................................... 482
Interior Style........................................................ 482
Lifestyle................................................................. 482
Peace of Mind..................................................... 482
Accessories See: Replacement Parts
Recommendation............................................. 11
ACC See: Using Adaptive Cruise Control.............214
Active Park Assist
........................................202
Deactivating the Active Park Assist
Feature............................................................. 206
Parallel Parking, Perpendicular Parking, Park Out Assist.............................................. 202
Troubleshooting the System........................ 206
Adjusting the Headlamps..........................291 Vertical Aim Adjustment.................................. 291
Adjusting the Pedals.....................................76
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column
............................................................72 Adjusting the Steering Wheel - Vehicles
With: Power Adjustable Steering
Column
............................................................72
Easy Entry and Exit Feature.............................. 73
End of Travel Position......................................... 73
Memory Feature.................................................... 73
Airbag Disposal...............................................47
Air Conditioning See: Climate Control......................................... 129
Alarm See: Anti-Theft Alarm.......................................... 71
Anti-Theft Alarm.............................................71 Arming the Alarm.................................................. 71
Disarming the Alarm............................................ 71
Appendices....................................................505
Audible Warnings and Indicators
...........100
Automatic Transmission Warning
Chime................................................................ 100
Engine On Warning Chime............................. 100
Headlamps On Warning Chime................... 100
Key in Ignition Warning Chime...................... 100
Keyless Warning Alert ..................................... 100
Parking Brake On Warning Chime...............100
Audio Control
...................................................73
Seek and Media..................................................... 74
Type 1........................................................................\
. 73
Type 2........................................................................\
73
Audio System................................................353 General Information......................................... 353
Audio Unit - Vehicles With: AM/FM/CD/ SYNC
.............................................................354
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................357
Audio Unit - Vehicles With: Sony AM/ FM/CD..........................................................358
Menu Structure.................................................. 360
Autolamps
.........................................................81
Windshield Wiper Activated
Headlamps......................................................... 81
Automatic Climate Control - Vehicles With: Premium AM/FM/CD.....................131
Automatic Climate Control - Vehicles With: Sony Audio System.......................132
Automatic High Beam Control.................83 Activating the System........................................ 84
Manually Overriding the System.................... 84
527
Explorer (TUB), enUSA, First Printing Index

Entertainment..............................................429
AM/FM Radio...................................................... 430
Bluetooth Audio................................................. 445
CD........................................................................\
... 440
SD Card Slot and USB Port............................ 441
SIRIUS® Satellite Radio (If Activated)........................................................ 435
Supported Media Players, Formats and Metadata Information................................ 445
Environment......................................................14
Essential Towing Checks..........................246 Before Towing a Trailer..................................... 247
Hitches................................................................... 246
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 248
Safety Chains....................................................... 247
Trailer Brakes........................................................ 247
Trailer Lamps....................................................... 247
When Towing a Trailer...................................... 247
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP).................484 SERVICE PLANS (CANADA ONLY)............485
SERVICE PLANS (U.S. Only)........................ 484
Exterior Mirrors................................................88
Auto-dimming Feature...................................... 89
Auto-Folding Mirrors........................................... 88
Blind Spot Information System...................... 90
Direction Indicator Mirrors ............................... 89
Fold-Away Exterior Mirrors............................... 88
Heated Exterior Mirrors ..................................... 89
Integrated Blind Spot Mirror............................ 89
Memory Mirrors .................................................... 89
Power Exterior Mirrors........................................ 88
F
Fastening the Safety Belts..........................32 Rear Inflatable Safety Belt................................ 34
Safety Belt Extension Assembly..................... 35
Safety Belt Locking Modes............................... 33
Using Safety Belts During Pregnancy...........32
Floor Mats
.......................................................253
Fog Lamps - Front See: Front Fog Lamps........................................ 84
Foot Pedals See: Adjusting the Pedals................................. 76Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Four-Wheel Drive
.........................................184
Principle of Operation.......................................184
Front Fog Lamps............................................84
Front Parking Aid
..........................................199
Obstacle Distance Indicator......................... 200
Front Passenger Sensing System............42
Fuel and Refueling.........................................171
Fuel Consumption
........................................176
Calculating Fuel Economy............................... 176
Filling the Tank..................................................... 176
Fuel Filler Funnel Location........................173
Fuel Filter........................................................289
Fuel Quality - E85.........................................172 Choosing the Right Fuel................................... 172
Fuel Quality.....................................................172 Choosing the Right Fuel................................... 172
Fuel Shutoff...................................................256
Fuses................................................................266
Fuse Specification Chart..........................266 Passenger Compartment Fuse Panel.........271
Power Distribution Box.................................... 266
G
Garage Door Opener See: Universal Garage Door Opener............157
Gauges...............................................................93 Engine Coolant Temperature Gauge............96
Fuel Gauge............................................................. 96
Information Display............................................. 95
Type 1........................................................................\
93
Type 2....................................................................... 94
Type 3....................................................................... 95
General Information on Radio Frequencies...................................................48
Intelligent Access................................................. 48
General Maintenance Information
.......486
Multi-Point Inspection.................................... 488
Owner Checks and Services.......................... 487
Protecting Your Investment.......................... 486
Why Maintain Your Vehicle?......................... 486
Why Maintain Your Vehicle at Your Dealership?.................................................... 486
Getting Assistance Outside the U.S. and Canada.........................................................263
530
Explorer (TUB), enUSA, First Printing Index

Tire Care...........................................................310
Glossary of Tire Terminology........................... 311
Information About Uniform Tire Quality Grading.............................................................. 310
Information Contained on the Tire Sidewall............................................................. 312
Temperature A B C.............................................. 311
Traction AA A B C............................................... 310
Treadwear............................................................. 310
Tire Pressure Monitoring System...........325 Changing Tires With a Tire Pressure
Monitoring System....................................... 326
Understanding Your Tire Pressure Monitoring System ...................................... 326
Tires See: Wheels and Tires..................................... 307
Towing a Trailer.............................................243 Load Placement................................................. 243
Towing the Vehicle on Four Wheels - 2.3L EcoBoost™
.......................................249
Emergency Towing............................................ 249
Recreational Towing......................................... 249
Towing the Vehicle on Four Wheels - 3.5L Duratec/3.5L Ecoboost™
...........250
Emergency Towing............................................ 250
Recreational Towing......................................... 250
Towing..............................................................243
Traction Control............................................192 Principle of Operation....................................... 192
Trailer Sway Control...................................244
Transmission Code Designation............340
Transmission.................................................180
Transmission See: Transmission.............................................. 180
Transporting the Vehicle
...........................248
U
Under Hood Overview - 2.3L EcoBoost™.................................................278
Under Hood Overview - 3.5L Duratec.........................................................279
Under Hood Overview - 3.5L Ecoboost™.................................................280
Universal Garage Door Opener................157 HomeLink Wireless Control System............157
USB Port..........................................................367 Using Adaptive Cruise Control.................214
Automatic Cancellation.................................... 217
Blocked Sensor.................................................... 218
Canceling the Set Speed................................. 216
Changing the Set Speed................................... 217
Detection Issues.................................................. 217
Following a Vehicle............................................ 215
Hilly Condition Usage......................................... 217
Overriding the System...................................... 216
Resuming the Set Speed.................................. 217
Setting the Adaptive Cruise Speed..............215
Setting the Gap Distance................................ 215
Switching Adaptive Cruise Control Off........................................................................\
217
Switching Adaptive Cruise Control On........................................................................\
214
Switching to Normal Cruise Control............219
System Not Available........................................ 218
Using Cruise Control....................................213 Switching Cruise Control Off.......................... 214
Switching Cruise Control On........................... 213
Using Four-Wheel Drive.............................184 Driving In Special Conditions With
Four-Wheel Drive (4WD)........................... 185
How Your Vehicle Differs From Other Vehicles............................................................. 185
Using Hill Descent Control........................196 Principle of operation....................................... 196
Using hill descent control............................... 196
Using MyKey With Remote Start Systems..........................................................58
Using Snow Chains.....................................324
Using Stability Control...............................194 AdvanceTrac® with Roll Stability Control ™
(RSC®).............................................................. 194
Using Summer Tires...................................323
Using SYNC™ With Your Media Player............................................................389
Accessing Your USB Song Library...............393
Bluetooth Devices and System Settings............................................................ 395
Connecting Your Digital Media Player to the USB Port.......................................................... 389
Media Menu Features...................................... 393
Media Voice Commands................................ 390
USB 2..................................................................... 395
Voice Commands for Audio Sources.........395
536
Explorer (TUB), enUSA, First Printing Index