roof FORD EXPLORER 2017 5.G User Guide

You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
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Protected components
Fuse amp rating
Fuse or relay number
Instrument cluster.
7.5A 2
13
Smart data link.
Steering column control module.
Extended power module.
10A 2
14
Smart datalink connector power.
10A 2
15
Heads up display.
Not used.
—
16
Electronic finish panel.
5A 2
17
Push button start switch.
5A 2
18
Ignition switch.
Key inhibit.
Transmission control switch.
7.5A 2
19
Not used.
—
20
Terrain management switch.
5A 2
21
Heads up display.
Humidity sensor.
Occupant classification sensor.
5A 2
22
Delayed accessory power.
10A 1
23
Power windows.
Moonroof.
Folding mirror relay.
DC inverter.
Window/moonroof switch illumination.
Central lock relay.
20A 1
24
Left-hand front smart window motor.
30A 1
25
Door zone module.
Right-hand front smart window motor.
30A 1
26
Door zone module.
Moonroof.
30A 1
27
Sony amplifier - 10 channel.
20A 1
28
Sony amplifier - 14 channel.
30A 1
29
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Note:
Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles. •
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
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For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Bumper protector.
• Hood deflectors.
• Side window deflectors.
• Splash guards.
Interior Style
• Ambient lighting.
• Cargo area protector.
• Floor mats.
• Rear console.
• Seat covers*. Lifestyle
•
Ash cup or smoker's package.
• Camping tent*.
• Car covers*.
• Cargo organization and management.
• Rear seat entertainment*.
• Roof crossbars.
• Roof racks and carriers*.
• Trailer hitch balls.
• Trailer hitch drawbars and towing
accessories.
Peace of Mind
• Cargo shade.
• In-vehicle safe*.
• Keyless entry keypad.
• Parking sensors*.
• Remote start.
• Roadside assistance kits*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Product incorporates data which is ©
20XX Telstra Corporation Limited, GM
Holden Limited, Intelematics Australia
Pty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. In
addition to the foregoing, the End-User
Terms for any Application containing
RDS-TMC Traffic Codes for Australia
shall contain the following notice:
“Product incorporates traffic location
codes which is © 20XX Telstra Corpora-
tion Limited and its licensors. ”
VII. China Territory
Personal Use Only
You agree to use this Data together with
[insert name of Client Application] for the
solely personal, non-commercial purposes
for which you were licensed, and not for
service bureau, time-sharing or other
similar purposes. Accordingly, but subject
to the restrictions set forth in the following
paragraphs, you may copy this Data only
as necessary for your personal use to (i)
view it, and (ii) save it, provided that you
do not remove any copyright notices that
appear and do not modify the Data in any
way. You agree not to otherwise reproduce,
copy, modify, decompile, disassemble or
reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b) with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’
s
support engineers will make commercially
reasonable efforts to solve any problem
issues.
rigCustomer Remedies
NAV2 and its suppliers’ entire liability and
your exclusive remedy shall be, at NAV2’ s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source.
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Pre-Collision Warning System.......................
123
Remote Start........................................................ 123
Seats........................................................................\
124
Starting System................................................... 124
Terrain Management System......................... 125
Tire Pressure Monitoring System.................. 124
Traction Control................................................... 125
Trailer....................................................................... 125
Transmission........................................................ 126
Installing Child Restraints............................18
Using Lap and Shoulder Belts.......................... 18
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 23
Using Tether Straps............................................. 24
Instrument Cluster
..........................................91
Instrument Lighting Dimmer.....................80
Interior Lamps
.................................................83
Battery Saver......................................................... 84
Dome Lamp........................................................... 83
Front Row Map Lamps....................................... 83
Second Row Dome and Courtesy Lamps................................................................. 84
Second Row Dome and Map Lamps...........84
Third Row Cargo Lamp...................................... 84
Interior Mirror...................................................88 Auto-Dimming Mirror......................................... 88
Introduction.........................................................7
J
Jump Starting the Vehicle.........................251 Connecting the Jumper Cables..................... 251
Jump Starting...................................................... 252
Preparing Your Vehicle...................................... 251
Removing the Jumper Cables....................... 252
K
Keyless Entry...................................................66 SECURICODE™ Keyless Entry
Keypad................................................................ 66
Keyless Starting
............................................162
Ignition Modes..................................................... 163
Keys and Remote Controls.........................49 Principle of Operation........................................ 49L
Lane Keeping System.................................216
Switching the System On and Off................217
Lighting Control
..............................................78
Headlamp Flasher................................................ 79
High Beam............................................................... 78
Lighting...............................................................78 General Information............................................ 78
Load Carriers See: Roof Racks and Load Carriers..............231
Load Carrying
................................................230
Load Limit.......................................................232
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 237
Vehicle Loading - with and without a Trailer................................................................. 232
Locking and Unlocking.................................59 Activating Intelligent Access............................ 59
Autolock................................................................... 61
Autounlock ............................................................. 61
Battery Saver.......................................................... 61
Enabling or Disabling Autolock and Autounlock......................................................... 61
Illuminated Entry................................................... 61
Illuminated Exit...................................................... 61
Locking and Unlocking the Doors with the Key Blade........................................................... 59
Power Door Locks................................................ 59
Remote Control.................................................... 59
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 60
Smart Unlocks for Intelligent Access Keys...................................................................... 60
Luggage Covers
.............................................231
Lug Nuts See: Changing a Road Wheel....................... 326
M
Maintenance..................................................272 General Information.......................................... 272
Manual Climate Control
.............................127
Manual Liftgate...............................................62
Closing the Liftgate............................................. 62
Opening the Liftgate........................................... 62
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Manual Seats.................................................140
Lumbar Adjustment........................................... 141
Moving the Seat Backward and Forward............................................................. 140
Recline Adjustment........................................... 140
Media Hub
......................................................365
Memory Function.........................................143
Easy Entry and Exit Feature............................ 144
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob...................................................................... 144
Saving a PreSet Position.................................. 143
Message Center See: Information Displays................................. 99
Mirrors See: Heated Windows and Mirrors...............135
See: Windows and Mirrors................................ 85
Mobile Communications Equipment.......13
Moonroof..........................................................89 Bounce-Back......................................................... 90
Opening and Closing the Moonroof.............89
Opening and Closing the Sunscreen............89
Venting the Moonroof........................................ 90
Motorcraft Parts - 2.3L EcoBoost™.................................................334
Motorcraft Parts - 3.5L Duratec.............335
Motorcraft Parts - 3.5L Ecoboost™.................................................336
MyKey Troubleshooting...............................58
MyKey ™.............................................................55
Principle of Operation........................................ 55
N
Navigation......................................................444 cityseeker............................................................... 451
Destination Mode.............................................. 445
Map Mode............................................................ 444
Navigation Map Updates................................. 451
Navigation Menu............................................... 449
SiriusXM Traffic and Travel Link.................... 451
Waypoints............................................................ 450
Normal Scheduled Maintenance..........486 Intelligent Oil-Life Monitor™........................ 486
Normal Maintenance Intervals..................... 487O
Oil Change Indicator Reset.......................278
Oil Check
See: Engine Oil Check....................................... 277
Opening and Closing the Hood...............272
Closing the Hood................................................ 273
Opening the Hood.............................................. 272
Ordering Additional Owner's Literature.....................................................259
Obtaining a French Owner ’s Manual.........260
Overhead Console.........................................161
P
Parking Aids
....................................................195
Principle of Operation....................................... 195
Parking Brake
..................................................187
Passenger Knee Airbag................................46
Passive Anti-Theft System........................68 SecuriLock®.......................................................... 68
PATS See: Passive Anti-Theft System.................... 68
Pedals
.................................................................74
Perchlorate.........................................................11
Personal Safety System ™
.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Phone...............................................................438 During a Phone Call.......................................... 442
Making Calls......................................................... 441
Pairing Your Cell Phone for the First Time................................................................... 438
Phone Menu........................................................ 439
Receiving Calls.................................................... 442
Smartphone Connectivity.............................. 443
Text Messaging................................................... 443
Post-Crash Alert System..........................253
Power Door Locks See: Locking and Unlocking............................. 59
Power Liftgate
.................................................63
Hands-Free Feature............................................ 65
Obstacle Detection............................................. 65
Opening and Closing the Liftgate.................. 63
Setting the Liftgate Open Height.................. 64
Stopping the Liftgate Movement.................. 64
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Power Seats.....................................................141
Multi-Contour Front Seats With Active
Motion ............................................................... 142
Power Lumbar..................................................... 142
Power Steering Fluid Check....................285
Power Windows.............................................85 Accessory Delay................................................... 85
Bounce-Back......................................................... 85
One-Touch Down................................................. 85
One-Touch Up....................................................... 85
Window Lock......................................................... 85
Pre-Collision Assist
......................................227
Using the Pre-Collision Assist
System.............................................................. 228
Protecting the Environment........................15
R
Rear Parking Aid............................................195 Obstacle Distance Indicator.......................... 196
Rear Passenger Climate Controls..........134
Rear Seats
.......................................................144
Adjusting the Rear Seats................................. 144
Rear Under Floor Storage.........................230 Adjustable Load Floor...................................... 230
Cargo Management System......................... 230
Rear View Camera
......................................204
Camera Guidelines........................................... 206
Manual Zoom...................................................... 207
Obstacle Distance Indicator.......................... 207
Rear Camera Delay........................................... 207
Using the Rear View Camera System.............................................................. 205
Rear View Camera See: Rear View Camera.................................. 204
Rear Window Wiper and Washers
...........76
Rear Camera Washer........................................... 77
Rear Window Washer.......................................... 77
Rear Window Wiper............................................. 76
Recommended Towing Weights
...........239
Refueling...........................................................171 System Warnings................................................ 173
Remote Control..............................................50 Car Finder................................................................ 53
Integrated Keyhead Transmitters .................50
Intelligent Access Key........................................ 50
Memory Feature.................................................... 52
Remote Start......................................................... 53Replacing the Battery..........................................
51
Sounding a Panic Alarm.................................... 53
Remote Start.................................................136 Automatic Settings............................................ 136
Removing a Headlamp.............................290
Repairing Minor Paint Damage..............302
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................54
Reporting Safety Defects (Canada Only).............................................................260
Reporting Safety Defects (U.S. Only).............................................................260
Roadside Assistance
..................................249
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 249
Vehicles Sold in Canada: Roadside Assistance Program Coverage................250
Vehicles Sold in Canada: Using Roadside Assistance....................................................... 250
Vehicles Sold in the United States: Getting Roadside Assistance................................... 249
Vehicles Sold in the United States: Using Roadside Assistance................................... 249
Roadside Emergencies..............................249
Roof Racks and Load Carriers
..................231
Adjusting the Crossbar..................................... 232
Thumbwheel Kit.................................................. 231
Running-In See: Breaking-In................................................. 246
Running Out of Fuel
.....................................170
Adding Fuel From a Portable Fuel
Container............................................................ 171
Filling a Portable Fuel Container.................... 171
S
Safety Canopy ™
............................................46
Safety Precautions......................................168
Satellite Radio..............................................362
Satellite Radio Electronic Serial Number
(ESN)................................................................ 363
Satellite Radio Reception Factors..............363
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SIRIUS® Satellite Radio Service..................
363
Troubleshooting................................................. 364
Scheduled Maintenance Record............491
Scheduled Maintenance..........................483
Seatbelt Extension........................................39
Seatbelt Height Adjustment......................36
Seatbelt Reminder.........................................37 Belt-Minder™......................................................... 37
Seatbelts...........................................................32 Principle of Operation......................................... 32
Seatbelt Warning Lamp and Indicator Chime..............................................................36
Conditions of operation..................................... 37
Seats..................................................................137
Security..............................................................68
Settings...........................................................454 911 Assist............................................................... 459
Ambient Lighting............................................... 465
Bluetooth.............................................................. 456
Clock...................................................................... 456
Display................................................................... 465
General.................................................................. 463
Media Player........................................................ 455
Mobile Apps......................................................... 462
Navigation............................................................460
Phone..................................................................... 457
Radio...................................................................... 460
Sound..................................................................... 454
Valet Mode.......................................................... 466
Vehicle................................................................... 465
Voice Control...................................................... 466
Wi-Fi....................................................................... 464
Side Airbags
.....................................................45
Side Sensing System...................................197 Obstacle Distance Indicator.......................... 198
Sitting in the Correct Position..................137
Snow Chains See: Using Snow Chains.................................. 321
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 13
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............13
Using Your Vehicle With a Snowplow............13 Special Operating Conditions Scheduled
Maintenance..............................................489
Exceptions........................................................... 490
Speed Control See: Cruise Control........................................... 209
Stability Control...........................................190 Principle of Operation...................................... 190
Starter Switch See: Ignition Switch........................................... 162
Starting a Gasoline Engine.......................163 Automatic Engine Shutdown......................... 165
Failure to Start..................................................... 164
Guarding Against Exhaust Fumes...............166
Important Ventilating Information..............166
Stopping the Engine When Your Vehicle is Moving............................................................... 165
Stopping the Engine When Your Vehicle is Stationary......................................................... 165
Vehicles with an Ignition Key.......................... 163
Vehicles with Keyless Start............................. 163
Starting and Stopping the Engine..........162 General Information.......................................... 162
Steering...........................................................226 Electric Power Steering................................... 226
Steering Wheel................................................70
Storage Compartments..............................161
Sunroof See: Moonroof...................................................... 89
Sun Visors.........................................................89 Illuminated Vanity Mirror................................... 89
Supplementary Restraints System..........41 Principle of Operation......................................... 41
Symbols Glossary.............................................7
SYNC™ 3.......................................................404
General Information......................................... 404
SYNC™ 3 Troubleshooting.....................466
SYNC™ Applications and Services........................................................382
911 Assist............................................................... 382
SYNC Mobile Apps............................................ 384
SYNC™...........................................................366 General Information......................................... 366
SYNC™ Troubleshooting
.........................396
535
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