airbag off FORD EXPLORER 2018 User Guide

SYNC™ APPLICATIONS AND
SERVICES (If Equipped)
In order for the following features to work,
your cellular phone must be compatible
with SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
• 911 Assist: Can alert 911 in the event of
an emergency.
• SYNC AppLink: Allows you to connect
to and use certain applications such as
Spotify and Glympse (if your phone is
compatible).
These features may require activation.
Available AppLink enabled apps vary by
market.
911 Assist WARNING:
Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. WARNING: Do not wait for 911 Assist
to make an emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or damage
the phone which could prevent 911 Assist
from working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user switches 911 Assist to on
or off, that setting applies for all paired
phones. If 911 Assist is switched off, either
a voice message plays or a display message
or an icon comes on when your vehicle is
started and after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 44). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 260).
Important information about the fuel pump
shut-off is in this chapter.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™
(If Equipped)

Setting 911 Assist On or Off
Press Menu then select
Action and Description
Menu
Item
SYNC-Applications Select the desired option, on
or off.
911 Assist
If you choose not to activate this
feature you will have the following
options: Action and Description
Menu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™ (If Equipped)

911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: Android users need to connect the
phone to SYNC using Bluetooth.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website.
Availability of SYNC AppLink enabled Apps
will vary by region. Note:
Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
Note: AppLink is not available if your
vehicle is equipped with the MyFordTouch
system.
To Access Using the SYNC Menu
Press the MENU button to access the
menu on-screen. Then select: Action and Description
Menu
Item
SYNC-Apps Scroll through the list of
available applications and
select a particular app or
select:
Mobile
Apps
Find New Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
Accessing an App's Menu
When an app is running through SYNC,
press the right arrow button on the steering
wheel control to access the app menu.
You can access various app features from
here, for example thumbs up and thumbs
down.
Press the left arrow button on the steering
wheel control to exit the app menu.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™
(If Equipped)

•
Power: Switch the audio system on
and off.
• VOL:
Control the volume of playing
audio.
• Seek
and Tune: se as you normally
would in audio modes.
• Eject:
Eject a CD from the audio
system.
• SOURCE
or MEDIA: Press repeatedly
to advance through available media
modes.
• SOUND:
Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See Audio System (page 364).
• DISP:
Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate
control buttons:
Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control
(page 133).
911 Assist WARNING:
Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. WARNING: Do not wait for 911 Assist
to make an emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or damage
the phone which could prevent 911 Assist
from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, by visiting: Website
www.owner.ford.com
www.syncmyride.ca
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™ 3

Website
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings
(page 467).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services. Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
425
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™ 3

1
180 Degree Camera.....................................218
Camera Views...................................................... 219
Using the System................................................ 219
4
4WD See: Four-Wheel Drive....................................... 191
A
A/C See: Climate Control......................................... 133
About This Manual
...........................................7
ABS See: Brakes........................................................... 196
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 197
Accessories....................................................495 Exterior Style....................................................... 495
Interior Style........................................................ 495
Lifestyle................................................................. 495
Peace of Mind..................................................... 495
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............221
Active Park Assist
........................................209
Using Active Park Assist................................... 210
Adjusting the Headlamps.........................301 Vertical Aim Adjustment................................. 301
Adjusting the Pedals....................................80
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................76
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................76
End of Travel Position.......................................... 77
Memory Feature.................................................... 77
Airbag Disposal................................................51
Air Conditioning See: Climate Control......................................... 133Air Filter
See: Changing the Engine Air Filter............308
Alarm See: Anti-Theft Alarm......................................... 75
Ambient Lighting...........................................89 Adjusting the Intensity....................................... 90
Changing the Color............................................. 89
Switching Ambient Lighting Off.................... 90
Switching Ambient Lighting On..................... 89
Anti-Theft Alarm............................................75 Arming the Alarm................................................. 75
Disarming the Alarm........................................... 75
Appendices.....................................................518
Apps.................................................................464 ........................................................................\
.......... 464
SiriusXM Traffic and Travel Link.................. 466
At a Glance........................................................16
Audible Warnings and Indicators...........103 Automatic Transmission Warning
Chime................................................................. 104
Engine On Warning Chime.............................. 103
Headlamps On Warning Chime.................... 103
Key in Ignition Warning Chime....................... 103
Keyless Warning Alert ...................................... 103
Parking Brake On Warning Chime................103
Audio Control...................................................78 Seek and Media.................................................... 78
Audio System
................................................364
General Information......................................... 364
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................368
Menu Structure................................................... 370
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................365
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................367
Autolamps........................................................84 Windshield Wiper Activated
Headlamps........................................................ 84
Automatic Climate Control - Vehicles With: Premium AM/FM/CD...................134
Automatic Climate Control - Vehicles With: Sony AM/FM/CD
............................136
Automatic High Beam Control.................86 Automatic High Beam Indicator..................... 87
Switching the System On and Off................86
Automatic Transmission
............................187
Brake-Shift Interlock Override...................... 189
557
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index

Number of MyKeys..............................................
62
Checking the Wiper Blades.....................300
Child Restraint and Seatbelt Maintenance.................................................42
Child Restraint Positioning..........................31
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Child Seats
.........................................................19
Cleaning Leather Seats..............................313
Cleaning Products
......................................309
Materials............................................................... 309
Cleaning the Engine......................................311
Cleaning the Exterior
.................................309
Cleaning the Headlamps................................. 310
Exterior Chrome Parts...................................... 310
Exterior Plastic Parts......................................... 310
Stripes or Graphics............................................ 310
Underbody............................................................ 310
Under Hood.......................................................... 310
Cleaning the Instrument Panel and Instrument Cluster Lens..........................312
Cleaning the Interior....................................312
Cleaning the Wheels...................................314
Cleaning the Windows and Wiper Blades.............................................................311
Clearing All MyKeys
........................................61
Climate............................................................448
Climate Control
.............................................133
Climate Controlled Seats..........................159 Cooled Seats........................................................ 160
Heated Seats........................................................ 159
Coolant Check See: Engine Coolant Check............................. 291
Crash Sensors and Airbag Indicator
.......50
Creating a MyKey...........................................60 Programming or Changing Configurable
Settings................................................................ 61
Cross Traffic Alert........................................234 Blocked Sensors................................................ 236
Switching the System Off and On..............236
System Errors...................................................... 236
System Lights, Messages and Audible Alerts................................................................. 236
System Limitations........................................... 236
Using the Cross Traffic Alert System..........234 Cruise Control
..................................................79
Principle of Operation...................................... 220
Cruise control See: Using Cruise Control............................... 220
Customer Assistance.................................266
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps............................85 Type One - Conventional
(Non-Configurable)....................................... 85
Type Two - Configurable................................... 85
Digital Radio
...................................................372
HD Radio Reception and Station
Troubleshooting............................................. 373
Direction Indicators
........................................87
Doors and Locks.............................................64
Driver Alert
......................................................227
PRINCIPLE OF OPERATION........................... 227
USING DRIVER ALERT..................................... 228
Driver and Passenger Airbags...................45 Children and Airbags.......................................... 46
Proper Driver and Front Passenger Seating Adjustment........................................................ 45
Driving Aids.....................................................227
Driving Hints...................................................257
Driving Through Water...............................258
DRL See: Daytime Running Lamps......................... 85
E
Economical Driving......................................257
Electromagnetic Compatibility...............518
Emission Law
.................................................183
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........184
Tampering With a Noise Control System............................................................... 183
End User License Agreement.................520 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 520
Engine Block Heater.....................................173 Using the Engine Block Heater....................... 174
559
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index

Anti-Lock Braking System..............................
100
Automatic High Beam Control....................... 101
Battery..................................................................... 101
Blind Spot Monitor.............................................. 101
Brake System........................................................ 101
Cruise Control....................................................... 101
Direction Indicator............................................... 101
Door Ajar................................................................. 101
Engine Coolant Temperature.......................... 101
Engine Oil............................................................... 101
Fasten Safety Belt.............................................. 102
Front Airbag.......................................................... 102
Front Fog Lamps................................................ 102
Heads Up Display............................................... 102
High Beam............................................................. 102
Hood Ajar............................................................... 102
Lane Keeping Aid................................................ 102
Liftgate Ajar.......................................................... 102
Low Fuel Level..................................................... 102
Low Tire Pressure Warning............................. 102
Low Washer Fluid............................................... 102
Parking Lamps..................................................... 102
Powertrain Fault................................................. 102
Service Engine Soon.......................................... 103
Stability Control.................................................. 103
Stability Control Off.......................................... 103
Transmission Tow/Haul................................... 103
Washer Fluid Check....................................298
Washers See: Cleaning the Exterior.............................. 309
Waxing...............................................................311
Wheel Nuts See: Changing a Road Wheel........................ 337
Wheels and Tires...........................................317
General Information........................................... 317
Technical Specifications.................................. 341
Windows and Mirrors.....................................91
Windshield Washers.....................................82 Front Camera Washer........................................ 82
Windshield Wipers
.........................................81
Speed Dependent Wipers................................. 81
Wiper Blades See: Checking the Wiper Blades.................300
Wipers and Washers......................................81
568
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index