battery FORD EXPLORER 2020 Service Manual

Returning Your Vehicle to Normal
Mode
1.
Reconnect the negative (black) battery
cable to the battery.
2. Apply the parking brake. See Electric
Parking Brake (page 215).
Note: If the vehicle battery is dead, for
example, no electrical power is available,
you require an external power to apply the
parking brake.
3. Fully apply the brake pedal and hold, do not release.
4. Insert the screwdriver tool or car key fully into the manual park release lever
slot. Push the tool downwards. The
system detent releases and the manual
park release lever moves forward,
allowing the vehicle to go back into
park (P). Remove the tool or car key.
5. Install the access cover.
6. With your foot fully applied on the brake pedal, start your vehicle. Confirm
that your vehicle is in the park (P)
position and that the instrument
cluster indicates park (P). 7. If the instrument cluster does not
display the park (P) position or there
is a message stating park (P) is not
available, transmission not in park (P)
or a shift system fault, apply the
parking brake before exiting your
vehicle and contact an authorized
dealer for service.
If Your Vehicle Gets Stuck in Mud
or Snow
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock the vehicle for more than
a minute or damage to the transmission and
tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,
rock it out by shifting between forward and
reverse gears, stopping between shifts in
a steady pattern. Press lightly on the
accelerator in each gear.
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GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out and an
authorized dealer should check them. If the
vehicle has continuous vibration or shudder
in the steering wheel while braking, an
authorized dealer should check your vehicle.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 350).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Switch the engine off, move the
transmission to park (P) and apply the
parking brake. Inspect the accelerator
pedal and the area around it for any items
or debris that may be obstructing its
movement. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
Emergency Brake Assist
Emergency brake assist detects when you
brake heavily by measuring the rate at
which you press the brake pedal. It
provides maximum braking efficiency as
long as you press the pedal. Emergency
brake assist can reduce stopping distances
in critical situations. Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking. This lamp momentarily
illuminates when you switch the
ignition on. If the light does not
illuminate during start up, remains on or
flashes, the anti-lock braking system may
be disabled. Have the system checked by
an authorized dealer. If the anti-lock brake
system is disabled, normal braking is still
effective.
See Warning Lamps and
Indicators (page 107).
Note: Indicators vary depending on region. This lamp also illuminates
momentarily when you switch
the ignition on to confirm the
lamp is functional. If it does not
illuminate when you switch the
ignition on, or begins to flash at
any time, have the system checked by an
authorized dealer. If the brake warning
lamp illuminates with the parking brake
released, have the system checked
immediately.
Regenerative Braking System
This feature is used to simulate the engine
braking of an internal combustion engine
and assist the standard brake system while
recovering some of the energy of motion
and storing it in the battery to improve fuel
economy. The standard brake system is
designed to fully stop the car if
regenerative braking is not available.
During regenerative braking, the motor is
spun as a generator to create electrical
current. This recharges the battery and
slows the vehicle. In effect, once the
accelerator pedal is released, the motor
changes from an energy user to an energy
producer.
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When you release the accelerator pedal or
press the brake pedal, the brake controller
automatically detects the amount of
deceleration requested and optimizes how
much of the deceleration will be produced
by regenerative braking. The remaining
portion is generated by standard friction
braking. When the battery is almost fully
charged, the amount of regenerative
braking is limited to avoid overcharging,
and the requested deceleration is
produced by standard friction braking
alone.
Regenerative braking does not take the
place of the standard friction brakes; it only
assists them. Regenerative braking has
also been designed to interact with the
anti-lock brake system. Regenerative
braking is disabled when the anti-lock
brake system is activated or the battery is
fully charged.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does not
eliminate the risks when:
•
You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
Note: If the system activates, the brake
pedal may pulse and may travel further.
Maintain pressure on the brake pedal. You
may also hear a noise from the system. This
is normal. ELECTRIC PARKING BRAKE WARNING: Always fully apply the
parking brake and make sure you shift
into park (P). Failure to follow this
instruction could result in personal injury
or death. WARNING:
If you drive extended
distances with the parking brake applied,
you could cause damage to the brake
system. WARNING:
The electric parking
brake does not operate if the vehicle
battery is running out of charge.
Your vehicle has an electric parking brake.
You operate it with a switch instead of a
lever. The switch is on the center console
or to the left-hand side of the steering
wheel, on the lower part of the instrument
panel.
Note: The electric parking brake makes
noises during operation. This is normal.
Applying the Electric Parking
Brake Pull the switch upward.
The red warning lamp flashes
during operation and illuminates
when the parking brake is
applied. Note:
It remains illuminated for a short
period of time after you switch the ignition
off.
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Releasing the Electric Parking
Brake if the Vehicle Battery is
Running Out of Charge
Connect a booster battery to the vehicle
battery to release the electric parking brake
if the vehicle battery is running out of
charge. See Jump Starting the Vehicle
(page 301).
HILL START ASSIST WARNING:
The system does not
replace the parking brake. When you
leave your vehicle, always apply the
parking brake. WARNING:
You must remain in
your vehicle when the system turns on.
At all times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death. WARNING:
The system will turn
off if a malfunction is apparent or if you
rev the engine excessively. Failure to take
care may result in the loss of control of
your vehicle, serious personal injury or
death.
The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
When the system is active, your vehicle
remains stationary on the slope for two to
three seconds after you release the brake
pedal. This allows time to move your foot
from the brake to the accelerator pedal.
The system releases the brakes
automatically once the engine has developed sufficient torque to prevent your
vehicle from rolling down the slope. This
is an advantage when pulling away on a
slope, for example from a car park ramp,
traffic lights or when reversing uphill into
a parking space.
The system activates on any slope that
causes your vehicle to roll.
Note:
There is no warning light to indicate
the system is either on or off.
Using Hill Start Assist
1. Press the brake pedal to bring your vehicle to a complete standstill. Keep
the brake pedal pressed and shift into
first gear when facing uphill or reverse
(R) when facing downhill.
2. If the sensors detect that your vehicle is on a slope, the system activates
automatically.
3. When you remove your foot from the brake pedal, your vehicle remains on
the slope without rolling away for
about two to three seconds. This hold
time automatically extends if you are
in the process of driving off.
4. Drive off in the normal manner. The system releases the brakes
automatically.
Note: When you remove your foot from the
brake pedal and press the pedal again when
the system is active, you will experience
significantly reduced brake pedal travel. This
is normal.
Switching the System On and Off
Vehicles with Manual Transmission
You can switch this feature on or off in the
information display. The system
remembers the last setting when you start
your vehicle.
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Reverse Braking Assist –
Frequently Asked Questions
Note:
If the frequently asked questions and
answers that are shown in the following
chart do not assist you in returning the
system to available, contact an authorized
dealer to have the system checked for
proper operation.
Why is the system off?
Make sure you switch the system on.
See Switching Reverse Braking
Assist On and Off (page 221).
Why is the system unavailable? Make sure that the liftgate and all
doors are closed.
Why is the system unavailable? Make sure the cross traffic alert
system is on. See Cross Traffic Alert
(page
268).
Why is the system unavailable? Make sure the rear parking aid system
is on. See
Rear Parking Aid (page
230).
Why is the system unavailable? Make sure traction control is on. See
Using Traction Control
(page 224).
Why is the system unavailable? The vehicle has sustained a rear end
impact. Contact an authorized dealer
to have the sensors checked for proper
coverage and operation.
Why is the system unavailable? An ABS, traction control or stability
control event may have occurred. The
system resumes operation when the
event is complete. Why is the system unavailable?
Make sure the rear view camera and
360 degree camera are not dirty or
obstructed. If it is dirty, clean the
camera. See
Rear View Camera
(page 238). See 360 Degree Camera
(page 241). If the message still appears
after cleaning the camera, wait a short
time and the message should clear. If
the message does not clear, contact
an authorized dealer.
Why is the system unavailable? Make sure the sensors are not blocked
or faulted. See
Cross Traffic Alert
(page 268). See Rear Parking Aid
(page 230).
Why is the system unavailable? You recently had your vehicle serviced,
or the battery disconnected. Drive your
vehicle a short distance to resume
system operation.
Why does the system turn off when I
connect a trailer? The system does not function when
you connect a trailer. Operation
resumes when you disconnect the
trailer.
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(If Equipped)

Possible Cause
Symptom
You recently disconnected or replaced the battery. After
you reconnect the battery you must drive your vehicle
on a straight road for a short period of time.
An irregular curb along the parking space prevents the
system from correctly aligning your vehicle.
The system does not correctly
position your vehicle in a
parking space.
Vehicles or objects bordering the space may not be
correctly parked.
Your vehicle stopped too far past the parking space.
The tires may not be correctly installed or maintained.
For example, not inflated correctly, improper size, or of
different sizes.
A repair or alteration changes the detection capabilities.
A parked vehicle has a high attachment. For example,
a salt sprayer, snowplow or moving truck bed.
The parking space length or position of parked objects
changes after your vehicle passes the space.
You are using a spare tire or a tire that is significantly
worn more than the other tires.
The temperature around your vehicle quickly changes.
For example, driving from a heated garage into cold
outside temperature, or after leaving a car wash.
REAR VIEW CAMERA WARNING: The rear view camera
system is a reverse aid supplement
device that still requires the driver to use
it in conjunction with the interior and
exterior mirrors for maximum coverage. WARNING:
Objects that are close
to either corner of the bumper or under
the bumper, might not be seen on the
screen due to the limited coverage of the
camera system. WARNING:
Reverse your vehicle
slowly. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Use caution when the
rear cargo door is ajar. If the rear cargo
door is ajar, the camera will be out of
position and the video image may be
incorrect. All guidelines disappear when
the rear cargo door is ajar. Failure to
follow this instruction could result in
personal injury.
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3. After a predetermined distance they
are greyed out.
4. After another predetermined distance they are deleted.
If the system detects a supplementary
traffic sign, it displays below the respective
traffic sign. For example, when passing a
reduced speed limit in wet road conditions
sign.
If your vehicle has a navigation system,
stored traffic sign data may influence the
indicated speed limit value.
Switching the System On and Off
You can switch the system on and off using
the information display. See General
Information (page 112).
Note: The system remembers the last
setting when you start your vehicle.
STEERING
Electric Power Steering WARNING:
The electric power
steering system has diagnostic checks
that continuously monitor the system. If
a fault is detected, a message displays
in the information display. Stop your
vehicle as soon as it is safe to do so.
Switch the ignition off. After at least 10
seconds, switch the ignition on and
watch the information display for a
steering system warning message. If a
steering system warning message
returns, have the system checked as
soon as possible. WARNING:
If the system detects
an error, you may not feel a difference in
the steering, however a serious condition
may exist. Have your vehicle checked as
soon as possible. Failure to do so may
result in loss of steering control. Your vehicle has an electric power steering
system, there is no fluid reservoir, no
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle, this increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation.
Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
(If Equipped)
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
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4. You can attempt to start the vehicle
by pressing the brake pedal and
START/STOP, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps 1 through 4.
JUMP STARTING THE VEHICLE WARNING:
Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation. WARNING:
Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately. WARNING:
Use only adequately
sized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your
automatic transmission vehicle.
Note: Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle. Note:
Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch.
Locating the Jump Starting
Connection Points 1. Open the hood. See
Opening and
Closing the Hood (page 323).
2. Remove the access cover.
3. Remove the red protective cover from the positive lead jump connection
point.
4. Locate the negative jump connection point on the rear mounting bolt for the
cross brace, as shown.
Connecting the Jumper Cables WARNING: If the engine is running
while the hood is open, stay clear of
moving engine components. Failure to
follow this warning could result in serious
personal injury or death.
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