phone FORD EXPLORER 2020 Service Manual

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING: Do not fasten antenna
cables to vehicle wiring, fuel pipes and
brake pipes. WARNING:
Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation. It is your responsibility to make
sure that any equipment an authorized
dealer installs on your vehicle complies with
applicable local legislation and other
requirements. Installation of some
aftermarket electronic devices could
degrade the performance of vehicle
functions, which use radio frequency signals
such as broadcast radio receiver, tire
pressure monitoring system, push button
start, Bluetooth connectivity or satellite
navigation.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following illustrations and table. We do not
provide any other special provisions or
conditions for installations or use.
Car 506
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- AppendicesE239120

HERE holds a non-exclusive license from
the United States Postal Service® to
publish and sell ZIP+4® information.
©United States Postal Service® 2014.
Prices are not established, controlled or
approved by the United States Postal
Service®. The following trademarks and
registrations are owned by the USPS:
United States Postal Service, USPS, and
ZIP+4
The Data for Mexico includes certain data
from Instituto Nacional de Estadística y
Geografía.
9.2 End User Terms Required by NAV2
(Shanghai) Co., Ltd
The data (“Data
”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are agreed to by you, on
the one hand, and NAV2 (Shanghai) Co.,
Ltd (“NAV2”) and its licensors (including
their licensors and suppliers) on the other
hand. 20xx. All rights reserved
Terms and Conditions
Permitted Use. You agree to use this Data
together with the Telenav Software solely
for the internal business and personal
purposes for which you were licensed, and
not for service bureau, time-sharing or
other similar purposes. Accordingly, but
subject to the restrictions set forth in the
following paragraphs, you agree not to
otherwise reproduce, copy, modify,
decompile, disassemble, create any
derivative works of, or reverse engineer any
portion of this Data, and may not transfer
or distribute it in any form, for any purpose,
except to the extent permitted by
mandatory laws. Restrictions. Except where you have been
specifically licensed to do so by Telenav,
and without limiting the preceding
paragraph, you may not use this Data (a)
with any products, systems, or applications
installed or otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs.
Warning. The Data may contain
inaccurate or incomplete information due
to the passage of time, changing
circumstances, sources used and the
nature of collecting comprehensive
geographic data, any of which may lead to
incorrect results.
No Warranty.
This Data is provided to you
“ as is, ” and you agree to use it at your own
risk. Telenav and its licensors (and their
licensors and suppliers) make no
guarantees, representations or warranties
of any kind, express or implied, arising by
law or otherwise, including but not limited
to, content, quality, accuracy,
completeness, effectiveness, reliability,
fitness for a particular purpose, usefulness,
use or results to be obtained from this
Data, or that the Data or server will be
uninterrupted or error-free.
Disclaimer of Warranty:
TELENAV AND
ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
521
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Appendices

MAKES NO WARRANTY, EXPRESS OR
IMPLIED, OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE,
SUITABILITY, OR PERFORMANCE
REGARDING ANY SERVICES OR GOODS,
AND IN NO EVENT SHALL AT&T BE
LIABLE, WHETHER OR NOT DUE TO ITS
OWN NEGLIGENCE, FOR ANY: (A) ACT OR
OMISSION OF A THIRD PARTY; (B)
MISTAKES, OMISSIONS, INTERRUPTIONS,
ERRORS, FAILURES TO TRANSMIT,
DELAYS, OR DEFECTS IN THE SERVICE
PROVIDED BY OR THROUGH THE
UNDERLYING CARRIER; (C) DAMAGE OR
INJURY CAUSED BY SUSPENSION OR
TERMINATION BY THE UNDERLYING
CARRIER; OR (D) DAMAGE OR INJURY
CAUSED BY A FAILURE OR DELAY IN
CONNECTING A CALL TO ANY ENTITY,
INCLUDING 911 OR ANY OTHER
EMERGENCY SERVICE. TO THE FULL
EXTENT ALLOWED BY LAW, THE END
USER RELEASES, INDEMNIFIES AND
HOLDS THE UNDERLYING CARRIER
HARMLESS FROM AND AGAINST ANY
AND ALL CLAIMS OF ANY PERSON OR
ENTITY FOR DAMAGES OF ANY NATURE
ARISING IN ANY WAY FROM OR RELATING
TO, DIRECTLY OR INDIRECTLY, SERVICES
PROVIDED BY THE UNDERLYING CARRIER
OR ANY PERSON’
S USE THEREOF,
INCLUDING CLAIMS ARISING IN WHOLE
OR IN PART FROM THE ALLEGED
NEGLIGENCE OF THE UNDERLYING
CARRIER.
VII. China Territory
Personal Use Only
You agree to use this Data together with
[insert name of Client Application] for the
solely personal, non-commercial purposes
for which you were licensed, and not for
service bureau, time-sharing or other
similar purposes. Accordingly, but subject
to the restrictions set forth in the following
paragraphs, you may copy this Data only
as necessary for your personal use to (i) view it, and (ii) save it, provided that you
do not remove any copyright notices that
appear and do not modify the Data in any
way. You agree not to otherwise reproduce,
copy, modify, decompile, disassemble or
reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’
s
support engineers will make commercially
reasonable efforts to solve any problem
issues.
529
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Appendices

Memory Function.........................................150
Easy Entry and Exit Feature............................. 151
Linking a PreSet Position to your Remote Control ............................................................... 151
Saving a PreSet Position................................... 151
Message Center See: Information Displays................................. 112
Mirrors See: Windows and Mirrors................................ 97
Mobile Communications Equipment.......17
Moonroof.........................................................102 Bounce-Back....................................................... 103
Opening and Closing the Moonroof............102
Rear SunShade Opening and Closing........103
Motorcraft Parts - 2.3L EcoBoost™................................................390
Motorcraft Parts - 3.0L...............................391
Motorcraft Parts - 3.3L..............................392
MyKey – Troubleshooting...........................67
MyKey ™.............................................................64
Principle of Operation........................................ 64
N
Navigation.....................................................460 Changing the Format of the Map................462
cityseeker............................................................. 464
Michelin Travel Guide...................................... 465
Navigation Map Accuracy and Updates........................................................... 465
Route Guidance................................................. 462
Setting a Destination........................................ 461
SiriusXM Traffic and Travel Link.................. 465
Zoom...................................................................... 462
Network Connectivity
................................426
Connecting the Vehicle to a Mobile
Network............................................................ 426
Network Connectivity – Troubleshooting........................................427
Normal Scheduled Maintenance..........490 Intelligent Oil-Life Monitor™........................ 490
Normal Maintenance Intervals...................... 491
O
Oil Change Indicator Reset......................328
Oil Check See: Engine Oil Check....................................... 327Opening and Closing the Hood..............323
Closing the Hood............................................... 324
Opening the Hood............................................. 323
Ordering Additional Owner's Literature........................................................311
Obtaining a French Owner ’s Manual............311
Overhead Console.........................................171
Overriding Automatic High Beam Control............................................................96
Overriding Reverse Braking Assist..........221
Overriding the Set Speed..........................252
P
Parking Aids
...................................................230
Principle of Operation...................................... 230
Passive Anti-Theft System.........................78 Programming a Spare Intelligent Access
Key........................................................................\
. 78
SecuriLock®........................................................... 78
PATS See: Passive Anti-Theft System..................... 78
Pedestrian Alert System
.............................54
Pedestrian Protection..................................54
Perchlorate........................................................15
Personalized Settings
..................................118
Fuel Economy....................................................... 119
Hybrid Information.............................................. 119
Trip 1 and 2.............................................................. 119
Personal Safety System ™
..........................45
How Does the Personal Safety System
Work?.................................................................. 45
Phone..............................................................458 Android Auto...................................................... 460
Apple CarPlay..................................................... 460
Pairing Your Cell Phone for the First Time.................................................................. 459
Text Messaging.................................................. 459
Using Your Cell Phone..................................... 459
Post-Crash Alert System
..........................304
Power Door Locks See: Locking and Unlocking............................. 69
Power Liftgate
..................................................74
Hands-Free Feature............................................ 76
Obstacle Detection.............................................. 76
Opening and Closing the Liftgate................... 74
Setting the Liftgate Open Height................... 76
Stopping the Liftgate Movement................... 75
546
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index

Repairing Minor Paint Damage..............350
Replacement Parts
Recommendation........................................16
Collision Repairs.................................................... 16
Scheduled Maintenance and Mechanical Repairs................................................................. 16
Warranty on Replacement Parts.................... 16
Replacing a Lost Key or Remote Control............................................................63
Replacing the Cabin Air Filter...................143
Reporting Safety Defects (Canada Only)................................................................311
Reporting Safety Defects (U.S. Only)................................................................311
Resuming the Set Speed..........................245 Resuming the Set Speed from a Complete
Stop.................................................................... 252
Reverse Braking Assist Indicators
...........221
Reverse Braking Assist Precautions.................................................220
Reverse Braking Assist
..............................220
Reverse Braking Assist –
Troubleshooting............................................. 222
Reverse Braking Assist – Troubleshooting
........................................222
Reverse Braking Assist – Frequently Asked
Questions......................................................... 223
Reverse Braking Assist – Information Messages.......................................................... 222
Roadside Assistance
..................................299
Vehicles Sold in Canada: Getting Roadside
Assistance...................................................... 300
Vehicles Sold in the United States: Getting Roadside Assistance................................... 299
Vehicles Sold in the United States: Using Roadside Assistance................................... 299
Roadside Emergencies
.............................299
Roof Racks and Load Carriers................282 Adjusting the Crossbar.................................... 283
Maximum Recommended Load Amounts.......................................................... 283
Running-In See: Breaking-In................................................. 297
Running Out of Fuel....................................188 Adding Fuel From a Portable Fuel
Container.......................................................... 189
Filling a Portable Fuel Container.................. 189S
Safety Canopy
™
..............................................51
Safety Precautions......................................186
Satellite Radio..............................................434
Satellite Radio Electronic Serial Number
(ESN)................................................................ 435
Satellite Radio Reception Factors..............434
SiriusXM Satellite Radio Service.................434
Troubleshooting................................................. 435
Scheduled Maintenance Record...........495
Scheduled Maintenance
...........................487
Seatbelt Extensions......................................44
Seatbelt Height Adjustment.......................41
Seatbelt Reminder.........................................42 Seatbelt Status..................................................... 42
Seatbelts...........................................................38 Principle of Operation........................................ 38
Seatbelt Warning Lamp and Indicator Chime...............................................................41
Conditions of operation...................................... 41
Seats.................................................................144
Security..............................................................78
Selecting a Drive Mode..............................279
Settings...........................................................469 911 Assist.............................................................. 469
Ambient Lighting............................................... 470
Audio...................................................................... 469
Automatic Updates.......................................... 469
Bluetooth............................................................. 469
Charge Settings.................................................. 470
Clock...................................................................... 469
Display................................................................... 470
Driver Assist......................................................... 469
FordPass............................................................... 469
General.................................................................. 469
Message Center.................................................. 470
Mobile Apps........................................................ 469
Multi Contour Seats.......................................... 470
Navigation............................................................ 470
Personal Profiles................................................ 470
Phone
.................................................................... 469
Seats....................................................................... 470
Sound.................................................................... 469
Valet Mode........................................................... 470
Vehicle................................................................... 469
Voice Control....................................................... 470
548
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index

Switching Lane Centering On and
Off..................................................................254
Activating Lane Centering.............................. 254
System Alerts and Automatic Cancellation.................................................... 254
Switching Rear Occupant Alert System On and Off
...................................................160
Switching Reverse Braking Assist On and Off
....................................................................221
Symbols Glossary.............................................9
SYNC™ 3........................................................438
General Information......................................... 438
SYNC™ 3 Troubleshooting.......................471 Additional Information and
Assistance....................................................... 483
Apps........................................................................\
478
Navigation............................................................. 477
Personal Profiles................................................. 481
Phone..................................................................... 475
Resetting the System...................................... 483
USB and Bluetooth Audio............................... 472
Voice Recognition............................................... 471
Wi-Fi Connectivity............................................ 480
T
Technical Specifications See: Capacities and Specifications............384
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
......................308
Tire Care..........................................................355
Glossary of Tire Terminology........................ 356
Information About Uniform Tire Quality Grading............................................................. 355
Information Contained on the Tire Sidewall............................................................ 357
Temperature A B C............................................ 356
Traction AA A B C............................................... 355
Treadwear............................................................. 355
Tire Pressure Monitoring System
...........370
Changing Tires With a Tire Pressure
Monitoring System......................................... 371
Understanding Your Tire Pressure Monitoring System ....................................... 372
Tires See: Wheels and Tires..................................... 353
Towing a Trailer............................................289 Load Placement................................................ 289Towing the Vehicle on Four
Wheels..........................................................295
Emergency Towing............................................ 295
Recreational Towing - All-Wheel and Four-Wheel Drive Vehicles........................ 295
Recreational Towing - Front-Wheel Drive Vehicles............................................................ 295
Recreational Towing - Rear-Wheel Drive Vehicles............................................................ 295
Towing.............................................................289
Traction Control............................................224 Principle of Operation...................................... 224
Traffic Sign Recognition.............................272 Principle of Operation....................................... 272
Using Traffic Sign Recognition...................... 272
Trailer Sway Control...................................290
Transmission Code Designation............394
Transmission Specifications - ST.........388
Transmission.................................................202
Transporting the Vehicle
..........................304
U
Under Hood Overview - 2.3L EcoBoost™.................................................324
Under Hood Overview - 3.0L...................325
Under Hood Overview - 3.3L...................326
Unique Driving Characteristics...............180
Universal Garage Door Opener...............162 HomeLink Wireless Control System............162
USB Port.........................................................436 Locating the USB Ports................................... 437
Using Four-Wheel Drive...........................208 Driving in Special Conditions With
Four-Wheel drive (4WD)............................ 210
How Your Vehicle Differs from Other Vehicles............................................................ 209
Operating Four-Wheel drive (4WD) Vehicles with Mismatched Tires.............209
Operating Four-Wheel Drive (4WD) Vehicles With Spare Tires......................... 208
Using MyKey With Remote Start Systems...........................................................67
Using Snow Chains
....................................368
Using Stability Control...............................226 Electronic Stability Control - Base
Model................................................................ 226
550
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index

Electronic Stability Control - ST Model
........................................................................\
..... 226
Using Summer Tires...................................368
Using Traction Control...............................224 Switching the System Off............................... 224
System Indicator Lights and Messages......................................................... 224
Using a Switch.................................................... 224
Using Voice Recognition...........................440 Apps....................................................................... 445
Automatic Blower Motor Speed Reduction........................................................ 446
Climate.................................................................. 442
Entertainment..................................................... 441
General................................................................. 440
Navigation............................................................ 444
Phone..................................................................... 443
SiriusXM Traffic and Travel Link................... 445
Voice Settings..................................................... 446
Utilizing the Mediation/Arbitration Program (Canada Only)........................309
V
Vehicle Care...................................................345 General Information......................................... 345
Vehicle Certification Label
.......................393
Vehicle Identification Number................393
Vehicle Storage............................................350 Body....................................................................... 350
Brakes...................................................................... 351
Cooling system.................................................... 351
Disconnecting Your 12 Volt Battery..............351
Engine..................................................................... 351
Fuel system........................................................... 351
General.................................................................. 350
Miscellaneous...................................................... 351
Plugging in Your HYBRID................................. 351
Removing Vehicle From Storage.................. 352
Tires........................................................................\
. 351
Vehicle Wi-Fi Hotspot................................429
Ventilation See: Climate Control.......................................... 137
VIN See: Vehicle Identification Number............393
Voice Control
...................................................82 W
Warning Lamps and Indicators
...............107
Adaptive Cruise Control................................... 107
Anti-Lock Braking System............................... 107
Auto Hold Active................................................. 107
Auto Hold Unavailable..................................... 108
Automatic High Beam Control...................... 107
Auto Start-stop.................................................. 108
Battery.................................................................... 108
Blind Spot Monitor............................................ 108
Brake System Warning Lamp........................ 108
Cruise Control...................................................... 108
Direction Indicator............................................. 108
Door Ajar................................................................ 108
Electric Park Brake............................................. 108
Engine Oil.............................................................. 109
Engine or Motor Coolant Temperature................................................... 109
Fasten Rear Seatbelt........................................ 109
Fasten Seatbelt.................................................. 109
Front Airbag......................................................... 109
Front Fog Lamps................................................ 109
High Beam............................................................ 109
Hill Descent.......................................................... 109
Hood Ajar.............................................................. 109
Lamps On............................................................. 109
Liftgate Ajar.......................................................... 109
Low Beam Warning........................................... 109
Low Fuel Level..................................................... 109
Low Tire Pressure Warning.............................. 110
Low Washer Fluid................................................ 110
Powertrain Fault.................................................. 110
Ready to Drive....................................................... 110
Service Engine Soon........................................... 110
Stability Control................................................... 110
Stability Control Off........................................... 110
Stop Safely Now.................................................. 110
Washer Fluid Check
.....................................341
Washers See: Cleaning the Exterior.............................. 346
See: Wipers and Washers................................. 85
Waxing.............................................................347
What Is 911 Assist...........................................55
What Is Adaptive Cruise Control With Lane Centering..........................................246
What Is Automatic High Beam Control............................................................95
551
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index