wheel FORD EXPLORER 2021 Owners Manual

A/C: Touch to switch the air conditioning
on or off. Use A/C with recirculated air to
improve cooling performance and
efficiency.
Note: In certain conditions, such as
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.
Switching the Climate Control On
and Off Touch the button.
Switching the Climate Controlled
Seats On and Off Touch the button to cycle
through the various climate
controlled seat settings.
Switching Dual Zone Mode On and
Off Touch the button to switch on
temperature control for the
right-hand side of the vehicle.
Switching the Heated Exterior
Mirrors On and Off Touch the button.
Switching the Heated Windshield
On and Off Touch the button to clear the
windshield of thin ice and fog.
The heated windshield turns off
after a short period of time. Switching the Heated Rear
Window On and Off Touch the button to clear the
rear window of thin ice and fog.
Switching the Heated Seats On
and Off Touch the button to cycle
through the various heat
settings.
Switching the Heated Steering
Wheel On and Off Touch the button.
Switching Maximum Air
Conditioning On and Off Touch the button for maximum
cooling.
Recirculated air flows through the
instrument panel air vents, air conditioning
turns on and the blower motor adjusts to
the highest speed.
Switching Maximum Defrost On
and Off Touch the button for maximum
defrosting.
Air flows through the windshield air vents,
and the blower motor adjusts to the
highest speed.
You can also use this setting to defog and
clear the windshield of a thin covering of
ice.
Note: To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing SYNC™ 3 E265282 E265280 E266189 E184884

SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate
and subscribe to receive SiriusXM Traffic
and Travel Link information. It helps you
locate the best gas prices, find movie
listings, get current traffic alerts, view the
weather map, get accurate ski conditions
and see current sports scores.
The system calculates a reasonable
efficient route based on available speed
limits, traffic, and road conditions. You may
know a local short cut that is more efficient
at a given time than the route provided by
SYNC 3, but you should expect a slight
difference in minutes or miles with the
SYNC 3 route.
Michelin Travel Guide (If Equipped)
The Michelin travel guide is a service which
provides additional information about
certain places of interest, for example
restaurants, hotels and tourist sites. Points
of interest that have Michelin travel guide
information display a button to show you
more information. Push the button to see
the additional information. If you have
paired your phone with the system, you
can press the phone button to directly
establish a call with the selected point of
interest.
Navigation Map Accuracy and
Updates
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to www.here.com. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail. The navigation system map data may
contain inaccurate or incomplete
information due to the passage of time,
changing circumstances, sources used and
the nature of collecting comprehensive
geographic data, any of which may lead to
incorrect results. Inaccurate speed limit
information, turn restrictions and other
road attributes may affect the determined
route and associated guidance
Annual navigation map updates are
available for purchase through your
dealership. Depending on your purchase
agreement, you might be eligible for free
Map update. You can choose to download
the Map data update onto a USB, order a
USB, or use Wi-Fi to deliver automatic
updates. To update your Map data over
Wi-Fi, your vehicle must be connected to
a Wi-Fi access point. Map Data files are
large, so it is highly recommended to
perform the update when free Wi-Fi is
available otherwise high data rates may
apply. For USB updates, free map update
eligibility, and other details, contact
dealers at 1-866-462-8837 in the United
States and Canada or 01-800-557-5539
in Mexico or visit our local website for more
information.
ELECTRIC VEHICLE
INFORMATION
Power Flow
The power flow information for
your hybrid vehicle is available
through the home screen or
under Apps
Vehicle Operational States
Power will flow to or from the front and
rear wheels depending on operational
state and drive conditions.
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing SYNC™ 3E260071

•
Idling: The vehicle is running and in Park
(P). The engine and/or the high voltage
battery are on.
• Electric Driving: The vehicle is running
and in Drive (D) or Neutral (N). The
high voltage battery provides power to
the wheels.
• Hybrid Driving: The vehicle is running
and in Drive (D) or Neutral (N). The
engine and the high voltage battery
provide power to the wheels.
• Engine Driving: The vehicle is running
and in Drive (D) or Neutral (N). The
engine provides power to the wheels.
• Regenerative Braking: The vehicle is
running in Drive gear and is slowing
down. Power captured by the
regenerative braking system is sent
back to the high voltage battery.
Engine On Due To
The following conditions help to explain
why the engine is on, and what you can do
to allow all electric operation.
• Drive Power: The engine is on due to
accelerator pedal pressure or speed
control activation. Reduce pressure on
the accelerator pedal or switch off the
speed control to return to full electric
mode.
• High Speed: The engine is on because
the vehicle speed exceeds the level for
full electric operation. Reduce the
speed to return to electric operation.
• Heater Setting: The engine is on
because of the heater setting. Reduce
or turn off the heater setting to return
to electric operation.
• Neutral Gear: The engine is on because
the vehicle is in Neutral (N). Shift out
of neutral gear to return to electric
operation. •
Engine Cold: The engine is on because
it is cold. The vehicle returns to electric
operation once the engine is sufficiently
warm.
• Battery Charging: The engine is on to
charge the high-voltage battery. The
vehicle returns to electric operation
once the battery is charged.
• Low Gear: The engine is on because
the vehicle is in low gear. Shift out of
low gear to return to electric operation.
• Normal Operation: The engine is on to
optimize vehicle operation. The vehicle
returns to electric operation when
possible.
• Engine Braking Active: The engine is on
to provide increased powertrain
braking. This can occur when you turn
on the grade assist feature, when
speed control is on or when driving with
your foot off the accelerator pedal.
Turning off grade assist or speed
control may allow the vehicle to return
to electric operation.
• Battery Temperature: The engine is on
due to high or low high-voltage battery
temperature. This is a normal operating
condition. The vehicle returns to
electric operation when possible.
• Drive Mode: The engine is on due to the
drive mode selection. Select an
appropriate drive mode for electric only
operation.
APPS
The system allows you interact with select
mobile apps while keeping your eyes on
the road. Voice commands, your steering
wheel buttons, or a quick tap on your
touchscreen give you advanced control of
compatible mobile apps. You can also
stream your favorite music or podcasts,
share your time of arrival with friends, and
keep connected safely.
461
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing SYNC™ 3

SYNC™ 3 TROUBLESHOOTING
Voice Recognition
Possible Cause and Resolution
Symptom
The system does not under-
stand what I am saying. –
You are using the wrong voice commands.
•See Using Voice Recognition (page 435).
• For a complete list of voice commands, refer to our
website.
– You are speaking too soon.
•Wait for the voice prompt before you speak.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth does not support voice
commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
– You are using the wrong voice commands.
•See
Using Voice Recognition (page 435).
• For a complete list of voice commands, refer to our
website.
– You are not saying the name exactly as it appears on
your device.
•Say the name of the track or artist exactly as it
appears on your device. Spell out any abbreviations
in the name.
The song or artist name may have some special char-
acters that are not being recognized by the system.
– The name contains special characters, for example *,
- or +.
•Rename the files on your device or use the touch-
screen to select and play the track.
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing SYNC™ 3

Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-
install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-
nize my device. –
Device limitation.
•Do not leave your device in your vehicle during very
hot or very cold weather conditions.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth does not support voice
commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my Bluetooth device. –
Incompatible device.
•Check the compatibility of your device on our
website.
– Device not connected.
•Pair your device. See Phone (page 453).
– Media player not running.
•Start the media player on your device.
The system does not recog-
nize the music on my device. –
Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing SYNC™ 3

At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the steering linkage, ball joints, suspension and the tire-rod ends.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 12,500 mi (20,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil
Check
(page 326). Brake Fluid Maintenance
1
Change the brake fluid. 2
Every Three Years
1 Perform this maintenance item every three years. Do not exceed the designated time
for the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
1
Replace the cabin air filter.
Every
20,000 mi
(32,000 km)
Replace the engine air filter.
Every
30,000 mi
(48,000 km)
Change the engine coolant and motor electronics coolant. 2
At
200,000 mi
(322,000 km)
Replace the spark plugs.
Every
100,000 mi
(160,000 km)
Inspect the accessory drive belt or belts. 3
Every
100,000 mi
(160,000 km)
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Scheduled Maintenance

Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Replace spark plugs.
Every 60,000 mi
(96,000 km) Operating in Dusty or Sandy Conditions - Such as Unpaved or Dusty Roads
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter. 1
Every
5,000 mi (8,000 km)
or six months
Perform multi-point inspection.
1 Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change
Indicator Reset
(page 327). Exclusive use of E85 - Flex Fuel Vehicles Only
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change
Exceptions
There are several exceptions to the Normal
Schedule: Axle and Transfer Case Maintenance
The transfer case, front and rear axles in
your vehicle do not require normal
scheduled maintenance. Your vehicle is
electronically monitored and notifies you
of required service by displaying a message
in the information display. The transfer
case, front and rear axles are more likely
489
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Scheduled Maintenance

TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
The Bluetooth® word mark and logos are
registered trademarks owned by Bluetooth
SIG, Inc. and any use of such marks by
Ford Motor Company is under license.
Other trademarks and trade names are
those of their respective owners.
PRODUCT SUPPORT:
Please refer to
FORD MOTOR COMPANY instructions
provided in the documentation for the
DEVICES product support, such as the
vehicle owner guide.
Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES.
No Liability for Certain Damages:
EXCEPT AS PROHIBITED BY LAW, FORD
MOTOR COMPANY, ANY THIRD PARTY
SOFTWARE OR SERVICES SUPPLIERS,
AND THEIR AFFILIATES SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE. SYNC® Automotive Important Safety
Information Read and follow
instructions:
•
Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not
following precautions found in the
Owner Guide can lead to an accident
or other serious injuries.
General Operation
• Voice Command Control: Certain
functions within the SYNC® system
may be accomplished using voice
commands. Using voice commands
while driving helps you to operate the
system without removing your hands
from the wheel or eyes from the road.
• Prolonged Views of Screen:
Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
• Volume Setting:
Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
• Navigation Features:
Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and safety
information fully.
536
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Appendices

3
360 Degree Camera....................................241
Front Camera...................................................... 242
Side Camera........................................................ 243
Using the System............................................... 242
4
4WD See: Four-Wheel Drive..................................... 207
9
911 Assist...........................................................55
A
A/C See: Climate Control......................................... 139
About This Manual...........................................9
ABS See: Brakes............................................................ 214
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 215
Accessories....................................................479
Accessories See: Replacement Parts
Recommendation............................................ 12
Active Park Assist........................................235 Using Active Park Assist.................................. 236
Adaptive Cruise Control
............................246
Adaptive Cruise Control –
Troubleshooting............................................ 256
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Lane Centering
................................253
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Stop and Go
.....................................253
Adaptive Cruise Control Indicators - Vehicles With: Intelligent Adaptive
Cruise Control
.............................................253
System Warnings............................................... 253
Adaptive Cruise Control Limitations - Vehicles With: Adaptive Cruise Control
With Lane Centering................................247 Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Stop and Go
.....................................248
Sensor Limitations............................................ 248
Adaptive Cruise Control Precautions - Vehicles With: Adaptive Cruise Control
With Lane Centering
...............................246
Adaptive Cruise Control Precautions - Vehicles With: Adaptive Cruise Control
With Stop and Go.....................................246
Hilly Condition Usage....................................... 247
When Following a Vehicle............................... 247
Adaptive Cruise Control – Troubleshooting........................................256
Adaptive Cruise Control – Information Messages......................................................... 256
Adaptive Headlamps
...................................90
System Check....................................................... 90
Adjusting the Headlamps
........................338
Vertical Aim Adjustment................................ 338
Adjusting the Set Speed Tolerance.....................................................255
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column...........................................................80
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................80
End of Travel Position.......................................... 81
Memory Feature.................................................... 81
AFS See: Adaptive Headlamps............................... 90
Airbag Disposal
...............................................53
Air Conditioning See: Climate Control......................................... 139
Air Filter See: Changing the Engine Air Filter - 2.3L
EcoBoost™..................................................... 328
See: Changing the Engine Air Filter - 3.0L.................................................................... 329
See: Changing the Engine Air Filter - 3.3L.................................................................... 330
Alarm See: Anti-Theft Alarm........................................ 78
Ambient Lighting - Vehicles With: 10.1 Inch Information and Entertainment
Display Screen
..............................................92
Adjusting the Brightness................................... 93
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index

Readiness for Inspection and Maintenance
(I/M) Testing................................................... 198
Changing a Bulb............................................341 LED Lamps........................................................... 342
License Plate Lamp.......................................... 342
Rear Direction Indicator and Reversing Lamp.................................................................. 341
Changing a Fuse..........................................320 Fuses...................................................................... 320
Changing a Road Wheel............................374
Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 374
Tire Change Procedure.................................... 375
Changing the 12V Battery.........................336 Battery Management System....................... 337
Remove and Reinstall the Battery..............338
Changing the Engine Air Filter - 2.3L EcoBoost™.................................................328
Changing the Engine Air Filter - 3.0L................................................................329
Changing the Engine Air Filter - 3.3L
................................................................330
Changing the Front Wiper Blades.........340
Changing the Rear Wiper Blades
............341
Changing the Vehicle Wi-Fi Hotspot Name or Password
...................................425
Checking MyKey System Status..............66 MyKey Distance.................................................... 66
Number of Admin Keys...................................... 67
Number of MyKeys............................................... 67
Checking the Wiper Blades.....................340
Child Restraint and Seatbelt Maintenance.................................................43
Child Restraint Positioning.........................35
Child Safety......................................................23 General Information............................................ 23
Child Safety Locks.........................................36 Left-Hand Side...................................................... 37
Right-Hand Side................................................... 37
Cleaning Leather Seats..............................347
Cleaning Products
.......................................343
Materials............................................................... 343
Cleaning the Engine....................................345
Cleaning the Exterior..................................344 Cleaning the Exterior Lamps......................... 344
Cleaning the Exterior Precautions...............344
Exterior Chrome Parts..................................... 344
Exterior Plastic Parts........................................ 344Stripes or Graphics...........................................
344
Underbody........................................................... 345
Under Hood......................................................... 345
Cleaning the Instrument Panel and Instrument Cluster Lens.........................347
Cleaning the Interior
...................................346
Mirrors.................................................................... 346
Cleaning the Wheels..................................348
Cleaning the Windows and Wiper Blades...........................................................346
Clearing All MyKeys.......................................66
Climate.............................................................451 Accessing Rear Climate Controls................453
Accessing the Climate Control Menu.........451
Directing the Airflow.......................................... 451
Rear Climate Control Lock Indicator..........453
Setting the Blower Motor Speed.................. 451
Setting the Temperature................................. 451
Switching Auto Mode On and Off................451
Switching Dual Zone Mode On and Off....................................................................... 452
Switching Maximum Air Conditioning On and Off.............................................................. 452
Switching Maximum Defrost On and Off....................................................................... 452
Switching Rear Auto Mode On and Off...................................................................... 453
Switching Recirculated Air On and Off...................................................................... 453
Switching the Air Conditioning On and Off....................................................................... 451
Switching the Climate Controlled Seats On and Off.............................................................. 452
Switching the Climate Control On and Off....................................................................... 452
Switching the Heated Exterior Mirrors On and Off.............................................................. 452
Switching the Heated Rear Window On and Off....................................................................... 452
Switching the Heated Seats On and Off....................................................................... 452
Switching the Heated Steering Wheel On and Off.............................................................. 452
Switching the Heated Windshield On and Off....................................................................... 452
Switching the Rear Climate Controlled Seats On and Off.......................................... 453
562
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index