ECU FORD EXPLORER 2021 User Guide

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help if you’re in an accident. If
a crash deploys an airbag (excluding knee
airbags and rear inflatable seatbelts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel." If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
During an emergency call, the system
transmits vehicle data to the emergency
service. See Data Privacy (page 15).
EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
55
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing 911 Assist

Press the button to release the key blade.
Press and hold the button to fold the key
blade back in when not in use.
Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Intelligent Access Key (If Equipped)
Note: You may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle. Your remote control operates the power
locks and the remote start system. The
key must be in your vehicle to use the push
button start.
Removable Key Blade
Your remote control also contains a
removable key blade that you can use to
unlock your vehicle.
58
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Keys and Remote ControlsE151797 E151795 E305198

Press the release button and pull the key
blade out.
Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. Your
remote control should operate normally. A message appears in the information
display when the remote control battery
is low. See Information Messages (page
121).
Integrated Keyhead Transmitter
The remote control uses one coin-type
three-volt lithium battery.
Press the button to release the key blade
before beginning the procedure. 1. Insert a suitable tool, for example a
screwdriver, in the position shown and
gently push the clip.
2. Press the clip down to release the battery cover. 3. Carefully remove the cover.
59
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Keys and Remote ControlsE305199 E151795 E151798 E151799

Illuminated Exit
The interior lamps and some exterior
lamps illuminate when all doors close and
you switch the ignition off.
The lamps turn off if all the doors remain
closed and:
•
25 seconds have elapsed.
• You lock your vehicle from the outside.
Battery Saver
If you leave the courtesy lamps, interior
lamps or headlamps on, the battery saver
shuts them off 10 minutes after you switch
the ignition off.
Battery Saver for Intelligent Access
Keys (If Equipped)
If you leave the ignition switched on and
the engine is not running, the battery saver
turns the ignition off when it detects a
certain amount of battery drain, or after
45 minutes have elapsed.
KEYLESS ENTRY (IF EQUIPPED)
SECURICODE™ Keyless Entry
Keypad
The keypad is near the driver window. It
illuminates when touched.
Note: If you enter your entry code too fast
on the keypad, the unlock function may not
work. Enter your entry code again more
slowly. You can use the keypad to do the
following:
•
Lock or unlock the doors.
• Program and erase user codes.
• Arm and disarm the anti-theft alarm.
You can operate the keypad with the
factory-set five-digit entry code. The code
is on the owner's wallet card in the glove
box and is available from an authorized
dealer. You can also program up to five of
your own five-digit personal entry codes.
Programming a Personal Entry Code
1. Enter the factory-set five-digit code.
2. Press
1·2 on the keypad within five
seconds.
3. Enter your personal five-digit code. You
must enter each number within five
seconds of each other.
4. Press
1·2 on the keypad to save
personal code 1.
The doors lock then unlock to confirm that
programming was successful.
72
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Doors and LocksE138637

PASSIVE ANTI-THEFT
SYSTEM
Note:
The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems could result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second coded key on the same key
chain could cause vehicle starting problems
if they are too close to the key when starting
the engine. Prevent these objects from
touching the coded key while starting the
engine. Switch the ignition off, move all
objects on the key chain away from the
coded key and restart the engine if a
problem occurs.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
lock all doors when leaving the vehicle.
SecuriLock®
The system is an engine immobilization
system. It helps to prevent anyone from
starting the engine without using a coded
key programmed to your vehicle. Using the
wrong key could prevent the engine from
starting. A message may appear in the
information display.
If you are unable to start the engine with a
correctly coded key, there is a problem with
the system and a message could appear
in the information display.
Automatic Arming
The vehicle arms immediately after you
switch the ignition off.
Automatic Disarming
Switching the ignition on with a coded key
disarms the vehicle. Replacement Keys
Note:
Your vehicle comes with two
integrated keyhead transmitters or two
intelligent access keys.
The integrated keyhead transmitter
functions as a programmed ignition key
that operates all the locks and starts the
vehicle, as well as a remote control.
The intelligent access key functions as a
programmed key that operates the driver
door lock and activates the intelligent
access with push button start system, as
well as a remote control.
If your programmed transmitters or
standard SecuriLock coded keys
(integrated keyhead transmitters only) are
lost or stolen and you do not have an extra
coded key, you will need to have your
vehicle towed to an authorized dealer. You
need to erase the key codes from your
vehicle and program new coded keys.
Store an extra programmed key away from
the vehicle in a safe place to help prevent
any inconveniences. See your authorized
dealer to purchase additional spare or
replacement keys.
Programming a Spare Intelligent
Access Key (If Equipped)
See your authorized dealer to have
additional keys programmed to your
vehicle.
ANTI-THEFT ALARM
(IF EQUIPPED)
The system will warn you of an
unauthorized entry to your vehicle. It will
be triggered if any door, the luggage
compartment or the hood is opened
without using the key, remote control or
keyless entry keypad.
The direction indicators will flash and the
horn will sound if unauthorized entry is
attempted while the alarm is armed.
78
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Security

Take all remote controls to an authorized
dealer if there is any potential alarm
problem with your vehicle.
Arming the Alarm
The alarm is ready to arm when there is
not a key in your vehicle. Electronically lock
your vehicle to arm the alarm.
Disarming the Alarm
Disarm the alarm by any of the following
actions:
•
Unlock the doors or luggage
compartment with the remote control
or keyless entry keypad.
• Switch your vehicle on or start your
vehicle.
• Use a key in the driver door to unlock
your vehicle, then switch your vehicle
on within 12 seconds.
Note: Pressing the panic button on the
remote control will stop the horn and signal
indicators, but will not disarm the system.
79
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Security

Action
Message
The blind spot information system and cross traffic alert systemsensors are blocked. See Cross Traffic Alert (page 268).
Cross Traffic Not
Available Sensor Blocked See Manual
A system error has occurred. Have the system checked as soon as possible.
Cross Traffic
System Fault
The system automatically turns off and displays this message when
you connect a trailer to the vehicle that does not have a trailer blindspot system or when you switch the trailer blind spot system off
through the information display. See
Cross Traffic Alert (page
268).
Cross Traffic Alert
Deactivated Trailer Attached
The system automatically turns off and displays this message when
you connect a trailer to the vehicle that does not have a trailer blindspot system or when you switch the trailer blind spot system offthrough the information display. See
Blind Spot Information
System (page 264).
Blind Spot Alert
Deactivated Trailer Attached
Doors and Locks Action
Message
The driver door is not completely closed.
Driver Door Ajar
The passenger door is not completely closed.
Passenger Door
Ajar
The rear left door is not completely closed.
Rear Left Door Ajar
The rear right door is not completely closed.
Rear Right Door
Ajar
The liftgate is not completely closed.
Liftgate Ajar
The hood is not completely closed.
Hood Ajar
The system has disabled the door switches.
Switches Inhibited
Security Mode
Displays when the door lock is turned on and you attempt to open the door.
Doors Locked
Unlock Before Opening
125
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Information Displays

WARNING: Make sure the seat fully
locks into place by rocking it backward
and forward. Not securing the seat into
the locked position can be dangerous in
a crash and could cause serious personal
injury or death. Adjusting the Seat Backrest
WARNING: Always drive and ride
with your seatback upright and the lap
belt snug and low across the hips. WARNING:
Do not place cargo or
any objects behind the seat backrest
before returning it to the original position.
Pull on the seat backrest to make sure
that it has fully latched after returning
the seat backrest to its original position.
An unlatched seat may become
dangerous if you stop suddenly or have
a crash. POWER SEATS
WARNING: Do not adjust the driver
seat or seat backrest when your vehicle
is moving. This may result in sudden seat
movement, causing the loss of control
of your vehicle. WARNING:
Do not place cargo or
any objects behind the seatback before
returning it to the original position.
149
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing SeatsE190838 E291151

UNIVERSAL GARAGE DOOR
OPENER
HomeLink Wireless Control
System
WARNING: Do not use the system
with any garage door opener that does
not have the safety stop and reverse
feature as required by U.S. Federal
Safety Standards (this includes any
garage door opener manufactured
before April 1, 1982). A garage door
opener which cannot detect an object,
signaling the door to stop and reverse,
does not meet current federal safety
standards. Using a garage door opener
without these features increases the risk
of serious injury or death.
Note: Make sure that the garage door and
security device are free from obstruction
when you are programming. Do not program
the system with the vehicle in the garage.
Note: Make sure you keep the original
remote control transmitter for use in other
vehicles as well as for future system
programming.
Note: We recommend that upon the sale
or lease termination of your vehicle, you
erase the programmed function buttons for
security reasons. See Erasing the Function
Button Codes
.
Note: You can program a maximum of
three devices. To change or replace any of
the three devices after it has been initially
programmed, you must first erase the
current settings. See Erasing the Function
Button Codes
. The universal garage door opener replaces
the common hand-held garage door
opener with a three-button transmitter
that is integrated into the driver
’s sun visor.
The system includes two primary features,
a garage door opener and a platform for
remote activation of devices within the
home. As well as being programmed for
garage doors, the system transmitter can
be programmed to operate entry gate
operators, security systems, entry door
locks and home or office lighting.
Additional system information can be
found online at www.homelink.com,
www.youtube.com/HomeLinkGentex or
by calling the toll-free help line on
1-800-355-3515.
In-Vehicle Programming
This process is to program your hand-held
transmitter and your in-vehicle HomeLink
button.
Note: The programming steps below
assume you will be programming HomeLink
that was not previously programmed.
Note: Put a new battery in the hand-held
transmitter. This will ensure quicker training
and accurate transmission of the
radio-frequency signal.
162
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Garage Door Opener
(If Equipped)E142657

REAR UNDER FLOOR
STORAGE
Spare Tire Cover (If Equipped)
The system is in the floor of the cargo area.
Remove the additional cover to access the
spare tire and fuel filler. Adjustable Load Floor
(If Equipped) Vehicles with the standard size spare tire
can adjust the load floor to two positions.
At the high position, you can place the front
of the load floor on the ledge behind the
rear seat and on the ledge of the liftgate
scuff trim. At the low position, you can tuck
the front of the load floor into the lower
forward area of the spare tire cover and
rest the load floor on top of the spare tire
cover, or spare tire cover weather mat.
CARGO NETS
WARNING:
This net is not designed
to restrain objects during a collision or
heavy braking.
The cargo net secures lightweight objects
in the cargo area. Attach the net to the
anchors provided. Repeat the attachment
on both sides of the vehicle.
280
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Load CarryingE326709 E298021 E297641