roof FORD EXPLORER 2023 User Guide
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You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferredby California Civil Code Section 1793.22(b).You are also required to use BBB AUTOLINE before exercising rights or seekingremedies created by the FederalMagnuson-Moss Warranty Act, 15 U.S.C.sec. 2301 et seq. If you choose to seekredress by pursuing rights and remediesnot created by California Civil Code Section1793.22(b) or the Magnuson-MossWarranty Act, resort to BBB AUTO LINE isnot required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator considersthe testimony provided and makes adecision after the hearing.
Disputes submitted to the BBB AUTO LINEprogram are usually decided within 40days after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB AutoLine dispute, and decision, are admissiblein the court action. Should you choose toaccept the BBB AUTO LINE decision, Fordis then bound by the decision, and mustcomply with the decision within 30 daysof receipt of your acceptance letter.
BBB AUTO LINE Application: Using theinformation that follows, please call orwrite to request a program application.You will be asked for your name andaddress, general information about yournew vehicle, information about yourwarranty concerns, and any steps you havealready taken to try to resolve them. ACustomer Claim Form will be mailed thatneeds to be completed, signed andreturned to the BBB along with proof ofownership. Upon receipt, the BBB reviewsthe claim for eligibility under the ProgramSummary Guidelines.
You can get more information bycalling BBB AUTO LINE at1-800-955-5100, or writing to:
BBB AUTO LINE a Division of BBBNational Programs, Inc.1676 International Drive, Suite 550McLean, VA 22102
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Centerat 1-800-392-3673.
For additional information, refer to theBetter Business Bureau website.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
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Protected ComponentFuse RatingFuse or RelayNumber
Not used.—1
Moonroof.10A2ERA-GLONAS.eCall.Telematics control unit module.Inverter.Driver door switch pack.
Memory seat switch.7.5A3Wireless accessory charger module.Seat switches.
Not used (spare).20A4
Not used.—5
Not used.10A6
Smart data link connector power.10A7
Telematics control unit modem.5A8Hands-free liftgate actuation module.Power liftgate module.
Keypad switch.5A9
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Protected ComponentFuse RatingFuse or RelayNumber
Rear climate control.
Not used.—10
Not used.—11
Climate control head.7.5A12Gear shift module.
Steering column control module.7.5A13Smart datalink connector.Instrument cluster.
Not used (spare).15A14
SYNC.15A15Integrated control panel.
Not used.—16
Headlamp control module.7.5A17
Not used (spare).7.5A18
Headlamp switch.5A19Push button ignition switch.
Ignition switch.5A20Telematics control unit module.Key inhibit solenoid lock.
Not used.5A21
Not used (spare).5A22
Not used (spare).30A23
Moonroof.30A24
Not used (spare).20A25
Not used (spare).30A26
Not used (spare).30A27
Not used (spare).30A28
Not used (spare).15A29
Trailer brake connector.5A30
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•Use a spray with a 40 degree widespray angle pattern.
•Keep the nozzle at a 12 in (305 mm)distance and 90 degree angle to yourvehicle's surface.
Note:Holding the pressure washer nozzleat an angle to the vehicle's surface maydamage graphics and cause the edges topeel away from the vehicle's surface.
Underbody
Regularly clean the entire underside of yourvehicle. This includes the chassis, bodyfloor sheet metal and wheel wells usingfresh water. Keep body and door drainholes free of debris or foreign material.
Under Hood
For removing black rubber marks fromunder the hood we recommend MotorcraftWheel and Tire Cleaner or Motorcraft Bugand Tar Remover.
WAXING
Regular waxing is necessary to protect yourcar's paint from the elements. Werecommend that you wash and wax thepainted surface once or twice a year.
When washing and waxing, park yourvehicle in a shaded area out of directsunlight. Always wash your vehicle beforeapplying wax.
•Use a quality wax that does not containabrasives.
•Follow the manufacturer’s instructionsto apply and remove the wax.
•Apply a small amount of wax in aback-and-forth motion, not in circles.
•Do not allow wax to come in contactwith any non-body (low-gloss black)colored trim. The wax will discolor orstain the parts over time.
•Roof racks.
•Bumpers.
•Grained door handles.
•Side moldings.
•Mirror housings.
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car's paint shouldfeel smooth, and be free of streaks andsmudges.
CLEANING THE ENGINE
Engines are more efficient when they areclean because grease and dirt buildup keepthe engine warmer than normal.
When washing:
•Take care when using a power washerto clean the engine. The high-pressurefluid could penetrate the sealed partsand cause damage.
•Do not spray a hot engine with coldwater to avoid cracking the engineblock or other engine components.
•Spray Motorcraft Engine Shampoo andDegreaser on all parts that requirecleaning and pressure rinse clean. InCanada, use Motorcraft EngineShampoo.
Note:If your vehicle has an engine coverremove the cover before application ofMotorcraft Engine Shampoo and Degreaser.Immediately rinse away any over spray.
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Note:This receiver includes the eCosreal-time operating system. eCos ispublished under the eCos License.
Satellite Radio Reception Factors
Potential Satellite Radio Reception Issues
For optimal reception performance, keep the antennaclear of snow and ice build-up and keep luggage and othermaterial as far away from the antenna as possible.Factory-installed and aftermarket vehicle structuresincluding, but not limited to, roof racks and soft top roofsin a partially open position could reduce receptionperformance.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, parking garages, dense tree foliage andthunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeatingtower, a stronger signal may overtake a weaker one andthe audio system could mute.
Station overload
Your display may show ACQUIRING . . . to indicate theinterference and the audio system could mute.Satellite radio signal interfer-ence
SiriusXM Satellite Radio Service
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Neither SiriusXM and its affiliates nor FordMotor Company and its affiliates will beliable to you or any third party for any suchmodification, suspension or termination.
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Customer Remedies
NAV2 and its suppliers’ entire liability andyour exclusive remedy shall be, at NAV2’ssole discretion, either (a) return of the pricepaid, if any, or (b) repair or replacement ofthe Data that do not meet NAV2’s LimitedWarranty and that are returned to NAV2with a copy of your receipt. This LimitedWarranty is void if failure of the Data hasresulted from accident, abuse, ormisapplication. Any replacement Data willbe warranted for the remainder of theoriginal warranty period or thirty (30) days,whichever is longer. Neither these remediesnor any product support services offeredby NAV2 are available without proof ofpurchase from an authorized internationalsource.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTYSET FORTH ABOVE AND TO THE EXTENTPERMITTED BY APPLICABLE LAW, NAV2AND ITS LICENSORS (INCLUDING THEIRLICENSORS AND SUPPLIERS) DISCLAIMANY WARRANTIES, EXPRESS OR IMPLIED,OF QUALITY, PERFORMANCE,MERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE, OWNERSHIP ORNON-INFRINGEMENT. Certain warrantyexclusions may not be permitted underapplicable law, so to that extent the aboveexclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BYAPPLICABLE LAW, NAV2 AND ITSLICENSORS (INCLUDING THEIRLICENSORS AND SUPPLIERS) SHALL NOTBE LIABLE TO YOU: IN RESPECT OF ANYCLAIM, DEMAND OR ACTION,IRRESPECTIVE OF THE NATURE OF THECAUSE OF THE CLAIM, DEMAND ORACTION ALLEGING ANY LOSS, INJURY ORDAMAGES, DIRECT OR INDIRECT, WHICHMAY RESULT FROM THE USE ORPOSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE,CONTRACTS OR SAVINGS, OR ANYOTHER DIRECT, INDIRECT, INCIDENTAL,SPECIAL OR CONSEQUENTIAL DAMAGESARISING OUT OF YOUR USE OF ORINABILITY TO USE THIS INFORMATION,ANY DEFECT IN THE INFROMATION, ORTHE BREACH OF THESE TERMS ORCONDITIONS, WHETHER IN AN ACTIONIN CONTRACT OR TORT OR BASED ON AWARRANTY, EVEN IF NAV2 OR ITSLICENSORS HAVE BEEN ADVISED OF THEPOSSIBILITY OF SUCH DAMAGES. UNDERNO CIRCUMSTANCES SHALL NAV2’s ORITS SUPPLIERS’ LIABILITY HEREUNDEREXCEED THE PRICE PAID. Certain liabilityexclusions may not be permitted underapplicable law, so to that extent the aboveexclusion may not apply to you.
Export Control
You agree not to export to anywhere anypart of the Data provided to you or anydirect product thereof except incompliance with, and with all licenses andapprovals required under, applicableexport laws, rules and regulations.
IP Protection
The Data are owned by NAV2 or itssuppliers and are protected by applicablecopyright and other intellectual propertylaw and treaties. The Data are providedsolely on the basis of a license to use, notsale.
Entire Agreement
These terms and conditions constitute theentire agreement between NAV2(and itslicensors, including their licensors andsuppliers) and you pertaining to the subjectmatter hereof, and supersedes in theirentirety any and all written or oralagreements previously existing betweenus with respect to such subject matter.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingAppendices
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Hybrid Vehicle Frequently AskedQuestions - Hybrid Electric Vehicle(HEV).............................................................180Hybrid Vehicle Operation - HybridElectric Vehicle (HEV)..............................178
I
Ignition Switch...............................................168In California (U.S. Only)............................299Information Display Control.......................82Information Displays....................................110General Information - Vehicles With: 12.3Inch Instrument Cluster DisplayScreen.................................................................112General Information - Vehicles With: 4.2Inch Instrument Cluster DisplayScreen.................................................................115General Information - Vehicles With: 6.5Inch Instrument Cluster DisplayScreen.................................................................110Information Messages.................................119Installing Child Restraints...........................25Instrument Cluster........................................101Instrument Lighting Dimmer......................87Instrument Panel.............................................21Interior Air Quality.........................................143Interior Lamps.................................................90Interior Mirror...................................................98Introduction........................................................9
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Jump Starting the Vehicle........................293
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Keyless Entry.....................................................71Keyless Starting............................................169Keys and Remote Controls.........................57
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Lane Keeping System................................255Liftgate...............................................................73Lighting Control..............................................86Lighting..............................................................86General Information...........................................86
Limited Slip Differential............................209Load CarriersSee: Roof Racks and Load Carriers.............276Load Carrying.................................................275General Information..........................................275Load Limit........................................................277Locating the Wireless AccessoryCharger..........................................................166Locking and Unlocking................................68Lug NutsSee: Changing a Road Wheel........................370
M
Maintenance...................................................315General Information..........................................315Manual Seats.................................................146Memory Function.........................................150Message CenterSee: Information Displays................................110MirrorsSee: Windows and Mirrors................................94Mobile Communications Equipment......14Mobile Device Data........................................18Moonroof..........................................................99Motorcraft Parts - 2.3LEcoBoost™.................................................382Motorcraft Parts - 3.0L..............................382Motorcraft Parts - 3.3L..............................383MyKey – Troubleshooting...........................67MyKey™.............................................................64Principle of Operation........................................64
N
Navigation......................................................449Normal Scheduled Maintenance..........479
O
Oil Change Indicator Reset......................320Oil CheckSee: Engine Oil Check.......................................319Opening and Closing the Hood...............315Ordering Additional Owner'sLiterature.....................................................303Overhead Console........................................167
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Reverse Braking AssistPrecautions..................................................216Reverse Braking Assist................................216Reverse Braking Assist –Troubleshooting.............................................218Reverse Braking Assist –Troubleshooting.........................................218Reverse Braking Assist – Frequently AskedQuestions.........................................................219Reverse Braking Assist – InformationMessages..........................................................218Roadside Assistance...................................291Roadside Emergencies...............................291Rollover Warning.........................................485Roof Racks and Load Carriers.................276Running-InSee: Breaking-In.................................................288Running Out of Fuel....................................183
S
Safety Canopy™..............................................51Safety Precautions.......................................181Satellite Radio..............................................422Scheduled Maintenance...........................476Seatbelt Extensions......................................44Seatbelt Height Adjustment.......................41Seatbelt Reminder.........................................42Seatbelts...........................................................38Principle of Operation........................................38Seatbelt Warning Lamp and IndicatorChime...............................................................41Seats.................................................................144Security...............................................................77Selecting a Drive Mode..............................273Service Data......................................................16Settings Data.....................................................17Settings...........................................................458Setting the Adaptive Cruise ControlGap................................................................246Setting the Adaptive Cruise ControlSpeed............................................................245Setting the Cruise Control Speed..........239Setting the Hill Descent Speed..............224Side Airbags.....................................................50Side Sensing System..................................229Sitting in the Correct Position..................144
Snow ChainsSee: Using Snow Chains.................................363Spare WheelSee: Changing a Road Wheel........................370Special Notices................................................13Special Operating Conditions ScheduledMaintenance..............................................482Speed ControlSee: Cruise Control...........................................239Speed Sign Recognition...........................266Stability Control............................................221Principle of Operation.......................................221Starter SwitchSee: Ignition Switch...........................................168Starting a Gasoline Engine.......................169Starting a Hybrid Electric VehicleSystem............................................................172Starting and Stopping the Engine.........168General Information..........................................168Steering...........................................................268Steering Wheel................................................79Storage Compartments.............................167SunroofSee: Moonroof......................................................99Sun Shades......................................................99Sun Visors.........................................................98Supplementary Restraints System.........46Principle of Operation........................................46Switching Adaptive Cruise Control Onand Off..........................................................245Switching Automatic High Beam ControlOn and Off.....................................................92Switching Cruise Control On andOff..................................................................239Switching From Adaptive Cruise Controlto Cruise Control.......................................248Switching Hill Descent Control On andOff...................................................................224Switching Intelligent Mode On andOff..................................................................250Switching Lane Centering On andOff..................................................................249Switching Rear Occupant Alert SystemOn and Off...................................................158Switching Reverse Braking Assist On andOff....................................................................217Symbols Glossary.............................................9
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingIndex