bluetooth FORD EXPLORER 2023 Owners Manual

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help.
For more information, visitwww.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the fuel pump shut-off, yourvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth® enabled phone.
Not all crashes deploy an airbag or activatethe fuel pump shut-off. If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCsearches for and tries to connect to apreviously paired cell phone. SYNC thenattempts to call the emergency services.
Before making the call:
•SYNC provides about 10 seconds tocancel the call. If you fail to cancel thecall, SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel.
If you do not cancel the call and SYNCmakes a successful call a pre-recordedmessage plays for the 911 operator. Theoccupants in your vehicle are able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately because not all 911 systemsare capable of receiving this informationelectronically.
During an emergency call the systemtransmits vehicle data to the emergencyservice.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth® enabled and compatiblecell phone to SYNC.
•A connected Bluetooth® enabledphone must have the ability to makeand maintain an outgoing call at thetime of the incident.
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•A connected Bluetooth® enabledphone must have adequate networkcoverage, battery power and signalstrength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is switched off and the phone isconnected to SYNC, an icon displays on thestatus bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operatesin the U.S., Canada or in a territory in which911 is the emergency number.
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
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Automatic crash notificationsystem off.
Cell phone network signalstrength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle locationsharing on.
Wireless charger active.
Feature Bar
Select to use the radio, a USB, amedia player or a Bluetooth®device. See Entertainment(page 435).
Select to adjust climate settingsSee Climate (page 445).
Select to make calls and accessthe phonebook on your cellphone. See Phone (page 447).
Select to use the navigationsystem. See Navigation (page449).
Select to search for and usecompatible apps on your iOS orAndroid device. See Apps (page455).
Select to adjust system settings.See Settings (page 458).
Cleaning the Touchscreen
See Cleaning the Interior (page 342).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1.Go to the SYNC update page on thelocal Ford website.
2.Download the update.
Note:The website notifies you if an updateis available.
3.Insert a USB drive into your computer.
Note:The USB drive needs to be empty andmeet the minimum requirements detailedon the website.
4.Follow the instructions provided todownload the update to the USB drive.
Installing an Update
Note:You can use the system when aninstallation is in progress.
1.Disconnect all other USB devices fromthe USB ports.
2.Connect the USB drive with the updateto a USB port.
Note:Installation starts automaticallywithin 10 minutes.
Updating the System Using a Wi-FiNetwork Connection
Connecting to a Wi-Fi Network
Select the settings option on thefeature bar.
1.Select Automatic Updates.
2.Select System Wi-Fi.
3.Switch System Wi-Fi on.
4.Select Available Wi-Fi Networks.
5.Select an available Wi-Fi network.
Note:Enter the network password toconnect to a secure network.
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DescriptionVoice Command
Go to the next page.Next Page
Go to the previous page.Previous Page
1 Add the name of the feature to the command.
Entertainment
Audio Source
DescriptionVoice Command
Use the radio.Radio
Use the CD player.CD Player
Use a Bluetooth® device.Bluetooth Stereo
Use a USB or media player.USB
Radio
DescriptionVoice Command
Listen to AM radio.AM
Tune to a specific AM frequency.1AM ___
Listen to SiriusXM radio.2Sirius Channel ___
Listen to FM radio.FM
Tune to a specific FM frequency.1FM ___
1 Add the radio frequency to two decimal places to the command.2 You can say the Sirius channel name or number such as "Sirius Channel 16" or "SiriusThe Pulse".
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To adjust the temperature, say:
DescriptionVoice command
Adjust the temperature between 60–85°F(15.5–29.5°C).Set Temperature ___
Phone
DescriptionVoice Command
Pair a cell phone or Bluetooth®-enabled device.Pair Phone
Redial the last number that you dialed.Redial
Dial a number.1Dial ___
Call a specific contact from your phonebook.2Call ___
Call a specific contact from your phonebook at a
specific location.3Call ___ ___
Listen to a text message.Listen to Message
Listen to a specific text message from a list of textmessages.Listen to Message ___
Reply to the last text message.Reply to Message
1 Add the number you want to dial to the command.2 Add a contact name from your phonebook to the command. Say the first and last nameof your contact exactly as it appears on your device.3 Add a contact name and location from your phonebook to the command. Say the firstand last name of your contact exactly as it appears on your device.
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SourcesPress this button to select the source ofmedia you want to listen to.
Menu Item
AM
FM
1SIRIUS
CD
The name of the USB that is plugged in displays here.USB
Bluetooth Stereo
If you have SYNC 3 compatible apps on your connected smart phone, theydisplay here as individual source selections.Apps
1 This feature may not be available in all markets and requires an active subscription.
AM/FM Radio
Tuning a Station
You can use the tune or seek controls onthe radio bezel to select a station.
To tune a station using thetouchscreen, select:
Menu Item
Direct Tune
A pop up appears, allowing you to type inthe frequency of a station. You can onlyenter a valid station for the source you arecurrently listening to.
You can press the backspace button todelete the previously entered number.
Once you have entered the station'scall numbers, you can select:
Action and Descrip-tionMenu Item
Press to beginplaying the stationyou have entered.
Enter
Press to exitwithout changingthe station.
Cancel
Presets
To set a new preset, tune to the stationand then press and hold one of thememory preset buttons. The audio mutesbriefly while the system saves the stationand then returns.
You may be able to add additional presetpages using the settings option on thefeature bar.
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FunctionButton
For MP3 CDs, this button allows you to toggle through repeatoff, repeat one track (a small number one displays), and repeatcurrent folder (a small folder displays).
Select the shuffle symbol to have the audio on the disk playin random order.Shuffle
You can use the forward, reverse, pause orplay buttons to control the audio playback.Bluetooth® Stereo or USB
Bluetooth® Stereo and USB allow you toaccess media that you store on yourBluetooth® device or USB device such asmusic, audio books or podcasts.
The following buttons are available for Bluetooth® and USB:
FunctionButton
Pressing the repeat button toggles the repeat setting throughthree modes: repeat off (button not highlighted), repeat all(button highlighted) and repeat track (button highlighted witha small number one).
Repeat
Play the tracks in random order.Shuffle
You can use the forward, reverse, pause orplay buttons to control the audio playback.
To get more information about thecurrently playing track, press the cover artor Info button.
For some devices, SYNC 3 is able toprovide 30-second skip buttons when youlisten to audio books or podcasts. Thesebuttons allow you to skip forward orbackward within a track.
While playing audio from a USB device youcan look for certain music by selecting thefollowing:
FunctionButton
If available, displays the list of tracks in theNow Playing playlist.Browse
This option, which is available underbrowse, allows you to play all tracks or tofilter the available media into one of thebelow categories.
New Search
Play All
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FunctionButton
Playlists
Artist
Albums
Songs
Genres
Podcasts
Audio books
Composers
This button allows you to choose a specificletter to view within the category you arebrowsing.
A-Z Jump
If available, this allows you to browse thefolders and files on your USB device.Explore Device
USB Ports
The USB ports are in the center console orbehind a small access door in theinstrument panel.
This feature allows you to plug in USBmedia devices, memory sticks, flash drivesor thumb drives, and charge devices if theysupport this feature.
Select this option to play audio from yourUSB device.
Apps
The system supports the use of certainaudio apps such as iHeartRadio through aUSB or Bluetooth®-enabled device.
Each app gives you different on-screenoptions depending on the app's content.See Apps (page 455).
Supported Media Players, Formatsand Metadata Information
The system is capable of hosting nearlyany digital media player, including iPod,iPhone, and most USB drives.
Supported audio formats include MP3,WMA, WAV, AAC, and FLAC.
Supported audio file extensions includeMP3, WMA, WAV, M4A, M4B, AAC, andFLAC.
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Note:The heated rear window also turnson when you select maximum defrost.
Note:Depending on your region, airconditioning turns on.
Switching Recirculated Air On andOff
Touch the button to switchbetween outside air andrecirculated air.
The air currently in the passengercompartment recirculates. This mayreduce the time needed to cool the interior,when used with A/C, and reduce unwantedodors from entering your vehicle.
Note: Recirculated air may turn off, orprevent you from switching on, in all air flowmodes except MAX A/C to reduce the riskof fogging. Recirculation may also turn onand off in various air distribution controlcombinations during hot weather to improvecooling efficiency.
Switching the Ventilated Seats Onand Off
Touch the button to cyclethrough the various ventilatedseat settings.
Accessing Rear Climate Controls
Touch the button to accessadditional controls for the rearclimate system.
Rear Climate Control LockIndicator
Touch the button.
When on, you can only operatethe rear passenger settingsthrough the front controls.
Switching Rear Auto Mode On andOff
Touch the button to switch onrear automatic operation, thenset the temperature.
PHONE
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Check the compatibility of your device onthe regional website.
Pairing Your Cell Phone for theFirst Time
Go to the settings menu on your device andswitch Bluetooth® on.
Select the phone option on thefeature bar.
1.Select Add Phone.
Note:A prompt alerts you to search for yourvehicle on your cell phone.
2.Select your vehicle on your cell phone.
Note:A number appears on your cell phoneand on the touchscreen.
3.Confirm that the number on your cellphone matches the number on thetouchscreen.
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Note:The touchscreen indicates that youhave successfully paired your cell phone.
4.Download the phonebook from yourcell phone when you are prompted.
Note:If you pair more than one cell phone,use the phone settings to specify theprimary phone. You can change this settingat any time.
Using Your Cell Phone (If Equipped)
Recent Call List
Display and select an entry from a list ofprevious calls.
Contacts
Display a smart search form to look up yourcontacts. Use the List button toalphabetically sort your contacts.
Change Phone
Display the list of paired or connecteddevices that you can select.
Phone Settings
Change ring tones, alerts or pair anotherphone.
Do Not Disturb
Reject incoming calls and switch ring tonesand alerts off.
Phone Keypad
Directly dial a number.
Mute
Mute the microphone when in a call.
Phone Voice Assistant
Say a command to use the Google or Sirivoice assistant available on yourconnected phone to access supportedfeatures.
Text Messaging
Setting Text Message Notification
iOS
1.Go to the settings menu on your cellphone.
2.Select Bluetooth®.
3.Select the information icon to the rightof your vehicle.
4.Switch text message notification on.
Android
1.Go to the settings menu on your cellphone.
2.Select Bluetooth®.
3.Select the profiles option.
4.Select the phone profile.
5.Switch text message notification on.
Using Text Messaging
DescriptionMenu Item
Hear the text message.Hear It
View the text message.View
Call the sender.Call
Reply to the text message with a standard text message.Reply
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