service reset FORD F-150 2020 Owners Manual

Snow Plowing
...............................................327
Floor Mats ......................................................
329
Roadside Emergencies
Roadside Assistance ..................................
331
Hazard Flashers ...........................................
332
Fuel Shutoff ..................................................
332
Jump Starting the Vehicle .......................
333
Post-Crash Alert System .........................
335
Transporting the Vehicle ..........................
335
Towing Points ..............................................
336
Customer Assistance
Getting the Services You Need ..............
337
In California (U.S. Only) ...........................
338
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
339
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
340
Getting Assistance Outside the U.S. and Canada ......................................................
340
Ordering Additional Owner's Literature ........................................................................\
342
Reporting Safety Defects (U.S. Only) ........................................................................\
342
Reporting Safety Defects (Canada Only) ........................................................................\
342
Fuses
Fuse Specification Chart .........................
344
Changing a Fuse ..........................................
353
Maintenance
General Information ..................................
355
Opening and Closing the Hood .............
355
Under Hood Overview - 2.7L EcoBoost™ ........................................................................\
356
Under Hood Overview - 3.0L Diesel ......
357
Under Hood Overview - 3.3L ..................
358
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
359 Under Hood Overview - 5.0L
.................
360
Engine Oil Dipstick - Gasoline .................
361
Engine Oil Dipstick - Diesel ......................
361
Engine Oil Check - Gasoline ....................
361
Engine Oil Check - Diesel .........................
362
Oil Change Indicator Reset .....................
363
Changing the Engine Air Filter - Gasoline ........................................................................\
364
Changing the Engine Air Filter - Diesel ........................................................................\
364
Draining the Fuel Filter Water Trap - Diesel ..........................................................
366
Engine Coolant Check ..............................
366
Automatic Transmission Fluid Check ........................................................................\
.
371
Transfer Case Fluid Check ........................
371
Brake Fluid Check ........................................
372
Power Steering Fluid Check ....................
373
Changing the 12V Battery .........................
373
Adjusting the Headlamps ........................
375
Washer Fluid Check ...................................
376
Fuel Filter - Diesel .......................................
376
Fuel Filter - Gasoline ..................................
376
Checking the Wiper Blades .....................
376
Changing the Wiper Blades .....................
377
Changing a Bulb ...........................................
377
Vehicle Care
General Information ..................................
382
Cleaning Products ......................................
382
Cleaning the Exterior .................................
383
Waxing ............................................................
384
Cleaning the Engine ..................................
384
Cleaning the Exhaust - Diesel ...............
385
Cleaning the Windows and Wiper Blades ........................................................................\
385
Cleaning the Interior ..................................
385
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
386
Cleaning Leather Seats ............................
387
Repairing Minor Paint Damage .............
388
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Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
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you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data assist in understanding
how a vehicle
’s systems performed. The
event data recorder is designed to record
data related to vehicle dynamics and
safety systems for a short period of time,
typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur. Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 535).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
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Note:
To stop the connectivity device from
sharing this information, for example,
location and vehicle data, see your
Connectivity Settings through the FordPass
app. You may also remove the vehicle from
your FordPass account.
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit www .For dC onne c t e d . c om .
Note: If you plan to no longer use your
vehicle, for example, by selling or donating
it, remember to remove the vehicle from
your FordPass account. If you recently
purchased the vehicle and want to disable
connectivity, please contact the Ford
Customer Relationship Center through the
FordPass app or by using the e-mail address
on the local Ford website.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See
Apps
(page 532).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law. If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example, data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See
Settings (page 535).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to your local Ford
website.
Note: To find out if your vehicle has a
connectivity technology, visit
www .For dC onne c t e d . c om .
Vehicles With an Emergency Call
System
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
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Idle Control
Your vehicle may have a factory option for
a stationary elevated idle control through
dash-mounted upfitter switches that
allows the operator to elevate the idle rpm
for extended idle periods, as well as
aftermarket equipment such as PTO
operation. You must configure this feature
even if ordered from the factory. See your
authorized dealer for required upfitting.
Operation in Snow and Rain
Vehicle operation in heavy snowfall or
extreme rain conditions may feed
excessive amounts of snow or water into
the air intake system. This could plug the
air filter with snow and may cause the
engine to lose power and possibly shut
down.
We recommend the following actions after
operating your vehicle up to 200 mi
(320 km) in snowfall or extreme rain:
• Snow: At the earliest opportunity, open
the hood and clear all the snow and ice
from the air filter housing inlet (do not
remove the foam filter) and reset the
air filter restriction gauge.
Note: Removal of the foam filter degrades
your vehicle performance during snow and
hot weather conditions.
• Extreme rain: The air filter dries after
about 15– 30 minutes at highway
speeds. At the earliest opportunity,
open the hood and reset the air filter
restriction gauge.
Refer to Air filter and restriction gauge in
the Maintenance chapter for more
information. See
Changing the Engine
Air Filter (page 364). Operation in Standing Water
Ingestion of water into the diesel engine
can result in immediate and severe
damage to the engine. If driving through
water, slow down to avoid splashing water
into the intake. If the engine stalls, and you
suspect ingestion of water into the engine,
do not try to restart the engine. Consult
your dealer for service immediately.
Your fuel tank vents to the atmosphere by
valves on top of the tank and through the
fuel cap. If water reaches the top of the
tank, the valves may pull water into the
fuel tank. Water in the fuel can cause
performance issues and damage the fuel
injection system.
SWITCHING OFF THE ENGINE
Allow the engine to idle for three to five
minutes before shutting it down. The larger
the engine, the greater the need is for this
idling period.
Note:
Try to limit engine idle to 10 minutes.
Excessive idling reduces fuel economy.
ENGINE BLOCK HEATER
(IF
EQUIPPED) WARNING:
Failure to follow engine
block heater instructions could result in
property damage or serious personal
injury. WARNING: Do not use your heater
with ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock.
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Note:
If the oil level is between the full and
minimum marks, the oil level is acceptable.
Do not add oil.
Note: The oil consumption of new engines
reaches its normal level after approximately
3,000 mi (5,000 km).
Adding Engine Oil WARNING: Do not remove the filler
cap when the engine is running.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty. The American Petroleum Institute (API)
service symbol is used to identify the
proper engine oil for your engine. The API
service symbol will be displayed on the oil
container you purchase. The API symbol
displays the oil performance category in
the top half of the symbol and the viscosity
grade in the center of the symbol.
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap.
3. Add engine oil that meets Ford specifications. 4. Recheck the oil level.
5. If the oil level is correct, replace the
dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator.
From the main menu scroll to: Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Conveni-
ence
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Reset
Press and hold the
OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
When the oil change indic-
ator resets the instrument
cluster displays 100%.
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Note:
Failure to use the correct air filter
element may result in severe engine
damage. Resulting component damage
may not be covered by the vehicle Warranty.
Change the air filter element at the correct
service interval. See Scheduled
Maintenance (page 553). 1. Remove the clips that secure the air
filter housing cover. Lift and rotate the
air filter housing cover. 2.
Remove the air filter element from the
air filter housing.
3. To install, reverse the removal procedure. 4.
After installing a new air filter element,
reset the air filter restriction gauge by
pressing the reset button.
Air Filter Restriction Gauge The air filter restriction gauge is in the
upper housing of the air filter assembly.
Check the air filter restriction gauge
whenever you open the hood to carry out
general engine maintenance or at least
every 7,500 mi (12,000 km). If you operate
your vehicle in extremely dusty conditions,
check the gauge at least every
500 mi
(800 km) or two weeks, whichever occurs
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System reset tips:
•
To reduce the chances of interference
from another vehicle, perform the
system reset procedure at least three
feet, one meter, away from another
Ford Motor Company vehicle
undergoing the system reset procedure
at the same time.
• Do not wait more than two minutes
between resetting each tire sensor or
the system can time-out and you need
to repeat the entire procedure on all
four wheels.
• A double horn sounds indicating the
need to repeat the procedure.
Performing the System Reset Procedure
Read the entire procedure before
attempting.
1. Drive the vehicle above 20 mph
(32 km/h) for at least two minutes,
then park in a safe location where you
can easily get to all four tires and have
access to an air pump.
2. Place the ignition in the off position and
keep the key in the ignition.
3. Cycle the ignition to the on position with the engine off.
4. Switch the hazard flashers on then off three times. You must accomplish this
within 10 seconds. If you successfully
enter the reset mode, the horn sounds
once, the system indicator flashes and
a message shows in the information
display. If this does not occur, please
try again starting at Step 2. If after
repeated attempts to enter the reset
mode, the horn does not sound, the
system indicator does not flash and no
message shows in the information
display, seek service from your
authorized dealer. 5. Train the tire pressure monitoring
system sensors in the tires using the
following system reset sequence
starting with the left front tire in the
following clockwise order: Left front -
driver side front tire, Right front -
passenger side front tire, Right rear -
passenger side rear tire - Left rear,
driver side rear tire.
6. Remove the valve cap from the valve stem on the left front tire. Decrease the
air pressure until the horn sounds.
Note: The single horn tone confirms that
the sensor identification code has been
learned by the module for this position. If a
double horn is heard, the reset procedure
was unsuccessful, and you must repeat it.
7. Remove the valve cap from the valve stem on the right front tire. Decrease
the air pressure until the horn sounds.
8. Remove the valve cap from the valve stem on the right rear tire. Decrease the
air pressure until the horn sounds.
9. Remove the valve cap from the valve stem on the left rear tire. Decrease the
air pressure until the horn sounds.
Training is complete after the horn
sounds for the last tire trained, driver
side rear tire, the system indicator
stops flashing, and a message shows
in the information display.
10. Turn the ignition off. If two short horn
beeps are heard, the reset procedure
was unsuccessful and you must
repeat it. If after repeating the
procedure and two short beeps are
heard when the ignition is turned to
off, seek assistance from your
authorized dealer.
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F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Wheels and Tires

CREATING A VEHICLE WI-FI
HOTSPOT - VEHICLES WITH:
CONNECTIVITY DEVICE
Use your FordPass app to create and
change the name and password of your
Wi-Fi hotspot. Visit your regional website
for more information on the FordPass app.
Make sure the modem in your vehicle is
enabled. See Connecting FordPass to
the Modem (page 471).
Note: The Wi-Fi Hotspot may be defaulted
to off. If so you will need to switch it on using
the FordPass app.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, turn on Wi-Fi and select
the hotspot from the list of available
Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot.
Note: The vehicle network carrier ’s portal
opens on your device.
2. If the portal does not open on your device, open a website and it redirects
to the vehicle network carrier ’s portal.
Note: Secure websites do not redirect.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier ’s portal when you connect a device.
Visit the vehicle network carrier ’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate. Note:
If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier ’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CREATING A VEHICLE WI-FI
HOTSPOT - VEHICLES WITH:
SYNC 3
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet. Press the button to enter the
settings menu.
1. Select
Connectivity Features.
2. Select
Vehicle Hotspot.
Note: The vehicle hotspot default setting
is on.
3. Select
Settings.
4. Make sure that you have Wi-Fi visibility
switched on.
Note: The Wi-Fi Visibility default setting is
on.
Finding the Wi-Fi Hotspot Name
and Password Press the button to enter the
settings menu.
1. Select
Connectivity Features.
2. Select
Vehicle Hotspot.
3. Select
Settings.
Note: The SSID is the hotspot name.
4. Scroll to
Hide password.
5. Uncheck the box.
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(If Equipped)

Connecting a Device to the Wi-Fi
Hotspot
1.
On your device, turn on Wi-Fi and select
the hotspot from the list of available
Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot.
Note: The vehicle network carrier ’s portal
opens on your device.
2. If the portal does not open on your device, open a website and it redirects
to the vehicle network carrier ’s portal.
Note: Secure websites do not redirect.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier ’s portal when you connect a device.
Visit the vehicle network carrier ’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier ’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD Press the button to enter the
settings menu.
1. Select Connectivity Features. 2. Select
Vehicle Hotspot.
3. Select
Settings.
4. Select
SSID: ___.
5. Enter your required SSID.
6. Select
Done.
7. Select
Password: ___.
8. Enter your required password.
9. Select
Done.
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(If Equipped)