service FORD F-350 2020 Owner's Guide

exported to non- ultra low sulfur diesel fuel
markets will need to be retrofitted at the
customer
’s expense using Ford authorized
dealer service parts in order to be reliably
operated on non- ultra low sulfur diesel
fuel.
Biodiesel WARNING: Do not mix diesel with
gasoline, gasohol or alcohol. This could
cause an explosion.
Note: Do not use home heating oil,
agricultural fuel, raw fats and oils, waste
cooking greases, biodiesel greater than 20%
or any diesel not intended for highway use.
Damage to the fuel injection system, engine
and exhaust catalyst, and diesel particulate
filter can occur if you use an improper fuel.
Red dye is used to identify fuels intended
for agricultural and non-highway use.
You may operate your vehicle on diesel
fuels containing up to 20% biodiesel, also
known as B20.
Biodiesel fuel is a chemically converted
product from renewable fuel sources, such
as vegetable oils, animal fats and waste
cooking greases.
To help achieve acceptable engine
performance and durability when using
biodiesel in your vehicle:
• Confirm the biodiesel content of the
fuel to be B20 (20% biodiesel) or less
• Only use biodiesel fuel of good quality
that complies with industry standards
• Follow the recommended service
maintenance intervals
See Normal
Scheduled Maintenance (page 556). •
Do not store biodiesel fuel in the fuel
tank for more than 1 month
• Consider changing brands or reducing
biodiesel content if you have cold
temperature fuel gelling issues or a
frequent LOW FUEL PRESSURE
message appearing
Use of biodiesel in concentrations greater
than 20% may cause damage to your
vehicle, including engine and/or exhaust
after-treatment hardware (exhaust
catalyst and particulate filter) failures.
Concentrations greater than 20% can also
cause fuel filter restrictions that may result
in a lack of power or damage to fuel
system components, including fuel pump
and fuel injector failures.
We recommend SAE 5W-40 oil for fuels
with greater than 5% biodiesel (B5). For
more information about oil change
intervals and other maintenance when
operating on biodiesel
See Special
Operating Conditions Scheduled
Maintenance
(page 562).
Look for a label on the fuel pump to
confirm the amount of biodiesel contained
in a diesel fuel. Biodiesel content is often
indicated with the letter B followed by the
percent of biodiesel in the fuel. For
example, B20 indicates a fuel containing
20% biodiesel. Ask the service station
attendant to confirm the biodiesel content
of a diesel fuel if you do not see a label on
the fuel pump.
Biodiesel fuels degrade more easily than
diesel fuels not containing biodiesel and
should not be stored in the fuel tank for
more than 1 month. If you plan to park or
store your vehicle for more than 1 month,
then you should empty your vehicle fuel
tank of biodiesel fuel. You should fill the
tank with a pure petroleum-based diesel
fuel and run your vehicle for a minimum of
30 minutes.
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EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws. Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
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If you use anything other than our parts for
maintenance replacements or for service
of components affecting emission control,
such aftermarket parts should be
equivalent to our genuine parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine ’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are:
1. Your vehicle has run out of fuel —the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed properly. See Running Out of Fuel
(page 183).
4. Driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. You do not require
additional vehicle service.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
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Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration.
If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly, for example, the bulb
does not work, or if the OBD-II system has
determined that some of the emission
control systems have not been properly
checked. In this case, the vehicle is not
ready for I/M testing.
If you have just serviced the vehicle ’s
engine or transmission or the battery has
recently run down or you have replaced it,
the OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving: 1. 15 minutes of steady driving on an
expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.
SELECTIVE CATALYTIC
REDUCTANT SYSTEM - DIESEL
Your vehicle may have a selective catalytic
reduction system. The system helps reduce
emission levels of oxides of nitrogen from
the exhaust system. The system
automatically injects diesel exhaust fluid
into the exhaust system to enable correct
selective catalytic reduction system
function.
Note: Selective catalytic reduction systems
are not fitted to vehicles in markets where
only high-sulfur diesel fuel is available.
Diesel Exhaust Fluid Level
In order for the system to operate correctly
you must maintain the diesel exhaust fluid
level.
A warning message appears in the
information display when the diesel
exhaust fluid level is low. If a warning
message appears, refill the diesel exhaust
fluid tank as soon as possible. See
Information Messages (page 120).
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Note:
For vehicle speed limiting or idle-only
condition, normal vehicle operation resumes
when you repair the contaminated system.
To service a contaminated or inoperative
system, see an authorized dealer.
DIESEL PARTICULATE FILTER
The filter forms part of the emissions
reduction system on your vehicle. It filters
harmful diesel particulates (soot) from the
exhaust gas.
Regeneration WARNING: Do not park or idle your
vehicle over dry leaves, dry grass or other
combustible materials. The regeneration
process creates very high exhaust gas
temperatures and the exhaust will
radiate a considerable amount of heat
during and after regeneration and after
you have switched the engine off. This is
a potential fire hazard.
Note: Avoid running out of fuel.
Note: During regeneration at low speed or
engine idle, you may smell a hot metallic
odor and could notice a clicking metallic
sound. This is due to high temperatures
reached during regeneration and is normal.
Note: Changes in the engine or exhaust
sound may be heard during the regeneration
process.
The diesel particulate filter on your vehicle
requires periodic regeneration to maintain
its correct function. Your vehicle will carry
out this process automatically. If your journeys meet one of the following
conditions:
•
You drive only short distances.
• You frequently switch the ignition on
and off.
• Your journeys contain a high level of
acceleration and deceleration.
You must carry out occasional trips with
the following conditions to assist the
regeneration process:
• Drive your vehicle in more favorable
conditions, which you will find at higher
vehicle speeds in normal driving, on a
main road or freeway for a minimum
of 20 minutes. This drive may include
short stops that will not affect the
regeneration process.
• Avoid prolonged idling and always
observe speed limits and road
conditions.
• Do not switch the ignition off.
• Select a suitable gear to ideally
maintain engine speed between 1500
and 3000 RPM.
Oxidation Catalytic Converter and
Diesel Particulate Filter System
(If
Equipped) WARNING:
The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the diesel oxidation
catalytic converter or the diesel
particulate filter. The diesel oxidation
catalytic converter and the diesel
particulate filter heat up to very high
temperatures after only a short period
of engine operation and remain hot after
you switch the engine off.
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How to Start Operator Commanded
Regeneration
WARNING: Stay clear of the
exhaust tailpipe during regeneration. Hot
exhaust gases can burn you badly.
Note: You cannot use the operator
commanded regeneration until the diesel
particulate filter load percentage has
reached 100%. The diesel particulate filter
load percentage fluctuates up and down
when driving your vehicle due to active and
passive regenerations.
Note: During the use of operator
commanded regeneration, you may observe
a light amount of white smoke. This is
normal. You may not be able to use
operator commanded
regeneration if the service engine
soon warning lamp appears in the
information display
Information Display Procedure
Start with your vehicle engine and when it
has reached the normal operating
temperature, press the information display
control button on the steering wheel. See
Information Display Control
(page 81).
If a message advising that the exhaust
filter is full appears in the information
display, press the OK button as instructed.
Answer yes to this prompt and then follow
the next prompts regarding the exhaust
position required to initiate operator
commanded regeneration. Be sure to
understand each prompt. If you are not
sure what is being asked by each prompt,
contact an authorized dealer. The display
confirms the operation has started and
when it has finished. If the diesel particulate filter is near or at
saturation, a message requesting
permission to initiate filter cleaning
appears in the information display. See
Information Messages
(page 120).
Answer yes to this prompt and then follow
the next prompts regarding exhaust
position required to initiate operator
commanded regeneration. Be sure to
understand each prompt. If you are not
sure what is being asked by each prompt,
contact an authorized dealer. The display
confirms the operation has started and
when it has finished. You can also drive to
clean the filter. When the system is at the point
of oversaturation, the service
engine warning lamp illuminates
and a message appears in the information
display. You cannot initiate filter cleaning.
You must have your vehicle checked as
soon as possible.
Once operator commanded regeneration
starts, engine speed increases to
approximately 1600 rpm and the cooling
fan speed increases. You will hear a
change in audible sound due to engine
speed and cooling fan speed increases.
It is not necessary to open the hood on the
engine compartment. Once operator
commanded regeneration completes, the
engine speed returns to normal idling. The
exhaust system remains very hot for
several minutes even after regeneration is
complete. Do not reposition the vehicle
over materials that could burn until the
exhaust system has had sufficient time to
cool. Depending on the amount of soot
collected by the diesel particulate filter,
ambient temperature and altitude,
operator commanded regeneration lasts
approximately 30 minutes.
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Operator Commanded Regeneration
with Automatic Regeneration Control
(If Equipped)
If your vehicle is operated with significant
stationary operation, low speed drive
cycles less than 25 mph (40 km/h), short
drive cycles, drive time less than 15 minutes
or the vehicle does not fully warm up,
passive and active regeneration may not
sufficiently clean the diesel particulate
filter system. You can switch off automatic
regeneration until better driving conditions
are available, for example steady high
speed driving. You can then switch
automatic regeneration back on to clean
the diesel particulate filter.
Switching Automatic Regeneration
Control On and Off
To switch operator commanded
regeneration on and off, use the
information display control on the steering
wheel. See Information Display Control
(page
81). Scroll to the exhaust cleaning
message, a check in the box indicates the
feature is enabled, and unchecked
indicates the feature is disabled.
How to Interrupt or Cancel Operator
Commanded Regeneration
If you need to cancel the operator
commanded regeneration, pressing the
brake, accelerator or switching the engine
off stops the procedure. Depending on the
amount of time you allowed the operator
commanded regeneration to operate, soot
may not have had sufficient time to be fully
eliminated, but the exhaust system and
exhaust gas may still be hot. If you shut
your vehicle off during operator
commanded regeneration, you may notice
turbo flutter. This is a normal consequence
caused by shutting off a diesel engine
during boosted operation and is considered
normal. Filter Service and Maintenance
Over time, a slight amount of ash builds
up in the diesel particulate filter, which is
not removed during the regeneration
process. The filter may need to be replaced
with a new or remanufactured part at
approximately 250,000 mi (400,000 km).
Actual mileage varies depending on engine
and vehicle operating conditions.
If filter service is required, the
engine control system warning
lamp illuminates in the
information display. If there are any issues with the
diesel particulate filter system,
the engine control system
warning lamp and a service
engine soon warning lamp
illuminate to inform you that
your vehicle requires service. Have your
vehicle checked as soon as possible.
Resonator and Tailpipe Assembly
Maintenance
Aftermarket devices or modifications to
the exhaust system may reduce the
effectiveness of the exhaust system as
well as cause damage to the exhaust
system or engine. This may also degrade
vehicle performance and could lead to
engine damage that may not be covered
by the vehicle Warranty.
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Auxiliary equipment called power take-off,
or PTO, is often added to the engine or
transmission to operate utility equipment.
Examples include a wheel-lift for tow
trucks, cranes, tools for construction or tire
service, and pumping fluids. PTO
applications draw auxiliary horsepower
from the powertrain, often while the
vehicle is stationary. In this condition, there
is limited cooling air flow through the
radiator and around the vehicle that
normally occurs when a vehicle is moving.
The aftermarket PTO system installer,
having the most knowledge of the final
application, is responsible for determining
whether additional chassis heat protection
or powertrain cooling is required, and
alerting the user to the safe and proper
operation.
Split Shaft Capability (If Equipped)
Our Super Duty vehicles are approved for
use as a stationary, including split shaft
capability with 6.7L diesel only, or mobile
power source, within limits and operating
guidelines detailed in our Truck Body
Builders Layout Book. For additional
information, visit
www .f or dbb a s. c om .
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USING FOUR-WHEEL DRIVE
Note:
For important information regarding
the safe operation of this type of vehicle,
see General Information in the Wheels and
Tires chapter.
Note: Do not use 4H or 4L mode on dry,
hard surfaced roads. Doing so can produce
excessive noise, increase tire wear and may
damage drive components. 4X4 mode is
only intended for consistently slippery or
loose surfaces. Use of 4L mode on these
surfaces may produce some noise, such as
occasional clunks, but will not damage drive
components.
Note: If 4X4 low is selected while the
vehicle is moving above 3 mph (5 km/h),
the 4WD system will not perform a shift.
This is normal and should be no reason for
concern. Refer to Shifting to or from 4L (4X4
Low) for proper operation.
Note: You can switch on and switch off the
electronic locking differential by pulling the
4WD control (4WD vehicles) or turning the
electronic locking differential control (2WD
vehicles). See
Electronic Locking
Differential (page 215).
Electronic Shift-On-the-Fly
(ESOF) 4WD system
(If Equipped)
Note: If 4X4 Low is selected while the
vehicle is moving above
3 mph (5 km/h),
the 4WD system will not perform a shift.
This is normal and should be no reason for
concern. Refer to Shifting to or from 4L (4X4
Low) for proper system operation.
Note: Auto-manual hub locks can be
manually locked by rotating the hub lock
control from AUTO to LOCK. For proper operation, make sure that each
hub is fully engaged and that both hub
locks are set to the same position (both
set to LOCK or both set to AUTO). To
engage LOCK, turn the hub locks
completely clockwise; to engage AUTO,
turn the hub locks completely
counterclockwise.
The ESOF 4WD system:
•
Provides 4x4 High engagement and
disengagement while the vehicle is
moving.
• Is operated by a rotary control located
on the instrument panel that allows
you select 4x2, 4x4 High or 4x4 Low
operation.
• Uses auto-manual hub locks that can
be engaged and disengaged
automatically based on the 4x4 mode
selected.
• Will increase fuel economy when used
in the hub lock's recommended AUTO
mode.
4WD Indicator Lights
Note: When a 4X4 system fault is present,
the system will typically remain in whichever
4X4 mode was selected prior to the fault
condition occurring. It will not default to 4X2
in all circumstances. When this warning is
displayed, have your vehicle serviced by an
authorized dealer.
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(If Equipped)LOC K
OTUAE339076

You can use this feature with tow/haul or
progressive range selection to provide
further increased engine braking. The
transmission automatically upshifts to
prevent the engine from entering the red
zone on the tachometer. See Automatic
Transmission (page 201).
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
Note: If the system activates, the brake
pedal may pulse and may travel further.
Maintain pressure on the brake pedal. You
may also hear a noise from the system. This
is normal.
PARKING BRAKE WARNING:
Always set the parking
brake fully and make sure the
transmission is placed in park (P). Failure
to set the parking brake and engage park
could result in vehicle roll-away, property
damage or bodily injury. Turn the ignition
to the lock position and remove the key
whenever you leave your vehicle.
Apply the parking brake whenever your
vehicle is parked. Press the pedal
downward to set the parking brake. The
brake warning lamp in the instrument
cluster will illuminate and remains
illuminated until the parking brake is
released. To release, pull the brake release lever
located at the lower left side of the
instrument panel.
If you are parking your vehicle on a grade
or with a trailer, press and hold the brake
pedal down, then set the parking brake.
There may be a little vehicle movement as
the parking brake sets to hold the vehicle's
weight. This is normal and should be no
reason for concern. If needed, press and
hold the service brake pedal down, then
try reapplying the parking brake. Chock the
wheels if required. If the parking brake
cannot hold the weight of the vehicle, the
parking brake may need to be serviced or
the vehicle may be overloaded.
HILL START ASSIST
WARNING:
The system does not
replace the parking brake. When you
leave your vehicle, always apply the
parking brake. WARNING:
You must remain in
your vehicle when the system turns on.
At all times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death. WARNING:
The system will turn
off if a malfunction is apparent or if you
rev the engine excessively. Failure to take
care may result in the loss of control of
your vehicle, serious personal injury or
death.
The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
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