service FORD F-350 2020 Repair Manual

From the main menu scroll to:
Action and description
Message
Press the down arrow
button, then from this menu
scroll to the following
message.
Truck Info
Press the OK button.
Mainten-
ance
Monitor
Press the down arrow
button, then from this menu
scroll to the following
message.
Oil Life:
xxx%
Press the
OK button.
Oil Life
Press and hold the
OK
button until the instrument
cluster displays the
following message.
Oil Life
Hold OK to
Reset
Oil Life: 100%
When the oil change indic-
ator resets the instrument
cluster displays 100%.
Repeat the process if the oil
change indicator does not
reset.
CHANGING THE ENGINE AIR
FILTER - 6.2L WARNING:
To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
Use the correct specification air filter
element. See
Motorcraft Parts (page
431). Note:
Failure to use the correct air filter
element may result in severe engine
damage. Resulting component damage
may not be covered by the vehicle Warranty.
Change the air filter element at the correct
service interval. See
Scheduled
Maintenance (page 553). 1. Disconnect the mass air flow sensor
electrical connector, if required.
2. Remove the air intake tube securing clamp.
3. Pull the air intake tube away from the air filter housing.
4. Remove the clips that secure the air filter housing cover. Remove the air
filter housing cover.
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x4
1
2
4
3

5.
Remove the air filter element from the
air filter housing.
6. Install in the reverse order.
CHANGING THE ENGINE AIR
FILTER - 6.7L DIESEL WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
Use the correct specification air filter
element. See
Motorcraft Parts (page
434).
Note: Failure to use the correct air filter
element may result in severe engine
damage. Resulting component damage
may not be covered by the vehicle Warranty.
Change the air filter element at the correct
service interval. See
Scheduled
Maintenance (page 553). 1. Disconnect the mass air flow sensor
electrical connector, if required.
2. Remove the clips (x3) that secure the air filter housing cover. Remove the air
filter housing cover. Disconnect and
pull the air intake tube away, as
needed. 3.
Remove the air filter element from the
air filter housing.
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To top up the coolant level do the
following:
1. Unscrew the cap slowly. Any pressure
escapes as you unscrew the cap.
2. Add prediluted coolant meeting the correct specification. See Scheduled
Maintenance (page 553).
3. Add enough prediluted coolant to reach the correct level.
4. Replace the coolant reservoir cap. Turn
the cap clockwise until it contacts the
hard stop.
5. Check the coolant level in the coolant reservoir the next few times you drive
your vehicle.
Do not mix different colors or types of
prediluted coolant in your vehicle. Mixing
of prediluted coolant or using an incorrect
prediluted coolant may harm the engine
or cooling system components and may
not be covered by the vehicle Warranty.
If you have to add more than
1.1 qt (1 L) of
engine coolant per month, have your
vehicle checked as soon as possible.
Operating an engine with a low level of
coolant can result in engine overheating
and possible engine damage.
In case of emergency, you can add a large
amount of water without prediluted
coolant in order to reach a vehicle service
location. On arrival do the following:
1. Drain the cooling system.
2. Chemically clean the cooling system. We recommend Motorcraft Premium
Cooling System Flush.
3. Refill with prediluted coolant as soon as possible.
Water alone, without prediluted coolant,
can cause engine damage from corrosion,
overheating or freezing. Do not use the following as a coolant
substitute:
•
Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause engine
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
Dispose of used engine coolant in an
appropriate manner. Follow your
community ’s regulations and standards
for recycling and disposing of automotive
fluids.
Severe Climates
If you drive in extremely cold climates:
• It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
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2. If you are a member of a roadside
assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level. If the coolant level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Engine Coolant Temperature
Management (If Equipped) WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the
vehicle may not be able to accelerate
with full power until the coolant
temperature reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display. You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no
need to pull off the road. You can continue
to drive your vehicle.
The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
1. Pull off the road as soon as safely
possible and shift the transmission into
park (P).
2. Leave the engine running until the coolant temperature gauge needle
returns to the normal position. After
several minutes, if the temperature
does not drop, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue.
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It is very important to use prediluted
coolant approved to the correct
specification to avoid plugging the small
passageways in the engine cooling system.
See Capacities and Specifications
(page 446). Do not mix different colors or
types of coolant in your vehicle. Mixing of
engine coolants or using an incorrect
coolant may harm the engine or cooling
system components and may not be
covered by the vehicle Warranty.
Note: Coolants marketed for all makes and
models may not be approved to our
specifications and may cause damage to
the cooling system. Resulting component
damage may not be covered by the vehicle
Warranty.
If the coolant level is at or below the
minimum mark, immediately add
prediluted coolant.
For vehicles with overflow coolant systems
with a non-pressurized cap on the coolant
recovery system, add coolant to the
coolant recovery reservoir when the engine
is cool. Add prediluted coolant to the
maximum level. For all vehicles which have
a coolant degas system with a pressurized
cap, or if it is necessary to remove the
coolant pressure relief cap on the radiator,
follow these steps to add engine coolant:
1. Turn the engine off and let it cool.
2. Slowly unscrew the cap. Any pressure escapes as you unscrew the cap.
3. Slowly fill the coolant reservoir with prediluted engine coolant to within the
minimum and maximum range on the
engine coolant reservoir. If you
removed the radiator cap in an
overflow system, fill the radiator until
the coolant is visible and the radiator
is almost full. If you add coolant to
bring the level within the minimum and
maximum range when the engine is not
cold, the system may remain under
filled. 4.
Replace the coolant reservoir cap. Turn
the cap clockwise until it contacts the
hard stop.
5. Check the coolant level in the coolant reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted engine coolant to bring the
coolant level to the proper level.
Note: If prediluted coolant is not available,
use the approved antifreeze concentrate
diluting it to 50/50 with distilled water. See
Capacities and Specifications (page
446).
Using water that has not been deionized
may contribute to deposit formation,
corrosion or plugging of the small cooling
system passageways.
If you have to add more than
1.1 qt (1 L) of
engine coolant per month, have your
vehicle checked as soon as possible.
Operating an engine with a low level of
coolant can result in engine overheating
and possible engine damage.
In case of emergency, you can add a large
amount of water without prediluted
coolant in order to reach a vehicle service
location. On arrival do the following:
1. Drain the cooling system.
2. Chemically clean the cooling system. We recommend Motorcraft Premium
Cooling System Flush.
3. Refill with prediluted coolant as soon as possible.
Water alone, without prediluted coolant,
can cause engine damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
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For vehicles with overflow coolant systems
with a non-pressurized cap on the coolant
recovery system, add coolant to the
coolant recovery reservoir when the engine
is cool. Add prediluted coolant to the
maximum level. For all vehicles which have
a coolant degas system with a pressurized
cap, or if it is necessary to remove the
coolant pressure relief cap on the radiator,
follow these steps to add engine coolant:
1. Turn the engine off and let it cool.
2. Unscrew the cap slowly. Any pressure
escapes as you unscrew the cap.
3. Fill the coolant reservoir slowly with prediluted engine coolant to within the
minimum and maximum range on the
engine coolant reservoir. If you
removed the radiator cap in an
overflow system, fill the radiator until
the coolant is visible and the radiator
is almost full. If coolant is added to
bring the level within the minimum and
maximum range when the engine is not
cold, the system may remain
underfilled.
4. Replace the coolant reservoir cap. Turn
the cap clockwise until it contacts the
hard stop.
5. Check the coolant level in the coolant reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted engine coolant to bring the
coolant level to the proper level.
Note: If prediluted coolant is not available,
use the approved antifreeze concentrate
diluting it to 50/50 with distilled water. See
Capacities and Specifications (page 457).
Using water that has not been deionized
may contribute to deposit formation,
corrosion or plugging of the small cooling
system passageways. If you have to add more than
1.1 qt (1 L) of
engine coolant per month, have your
vehicle checked as soon as possible.
Operating an engine with a low level of
coolant can result in engine overheating
and possible engine damage.
Note: During normal vehicle operation, the
coolant may change color from orange to
pink or light red. As long as the coolant is
clear and uncontaminated, this color change
does not indicate the coolant has degraded
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to
be replaced.
Note: In case of emergency, you can add a
large amount of water without coolant in
order to reach a vehicle service location.
Water alone, without coolant, can cause
engine damage from corrosion, overheating
or freezing. When you reach a service
location, you must have the cooling system
drained, flushed and refilled using the
correct specification prediluted coolant or
antifreeze concentrate. See
Capacities and
Specifications (page 457).
Do not use the following as a coolant
substitute:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause engine
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
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If the engine reaches a preset
over-temperature condition, the engine
switches to alternating cylinder operation.
Each disabled cylinder acts as an air pump
and cools the engine.
When this occurs, your vehicle still
operates, however:
•
Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated WARNING: Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. WARNING:
Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury. Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine may operate poorly.
Remember that the engine is capable of
shutting down to prevent engine damage.
In this situation:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level. If the coolant level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Engine Coolant Temperature
Management
(If Equipped) WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the
vehicle may not be able to accelerate
with full power until the coolant
temperature reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in high ambient
temperatures.
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At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no
need to pull off the road. You can continue
to drive your vehicle.
The air conditioning may turn on and off
during severe operating conditions to
protect the engine from overheating. When
the coolant temperature decreases to the
normal operating temperature, the air
conditioning turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
1. Pull off the road as soon as safely
possible and shift the transmission into
park (P).
2. Leave the engine running until the coolant temperature gauge needle
returns to the normal position. After
several minutes, if the temperature
does not drop, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue. AUTOMATIC TRANSMISSION
FLUID CHECK
The automatic transmission does not have
a transmission fluid dipstick.
Your transmission is filled for life, and does
not need to be checked. Your transmission
does not consume fluid. However, if the
transmission slips or shifts slowly, or if you
notice some sign of fluid leakage, have
your vehicle checked as soon as possible.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
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1. Park your vehicle on a level surface.
2. Look at the brake fluid reservoir to see
where the brake fluid level is relative
to the MIN and the MAX marks on the
reservoir.
Note: If the brake fluid level is between the
MIN
and the MAX marks on the reservoir, it
is acceptable.
Note: If the brake fluid level is below the
MIN
mark or above the MAX mark, have
your vehicle checked as soon as possible.
Note: To avoid fluid contamination, the
reservoir cap must remain in place and fully
tight, unless you are adding fluid.
Only use fluid that meets our
specifications. See
Capacities and
Specifications (page 429).
Brake Fluid Service Interval
Brake fluid absorbs water over time which
degrades the effectiveness of the brake
fluid. Change the brake fluid at the
specified intervals to prevent degraded
braking performance. For detailed interval information, see
Scheduled Maintenance in your Owner's
Manual or your local maintenance guide.
POWER STEERING FLUID
CHECK
Check the power steering fluid. See
Scheduled Maintenance
(page 553). If
adding fluid is necessary, use only
MERCON LV ATF
Check the fluid level when it is at ambient
temperature.
1. Check the fluid level in the reservoir. It should be between the MIN and MAX
range. Do not add fluid if the level is
within this range.
2. If the fluid level is low, add fluid to bring
the fluid level up to between the MIN
and MAX range.
3. Switch the engine on.
4. While the engine idles, turn the steering
wheel left and right several times.
5. Switch the engine off.
6. Recheck the fluid level in the reservoir. Do not add fluid if the level is between
the MIN and MAX range.
7. If the fluid is low, add fluid in small amounts, continuously checking the
level until it is between the MIN and
MAX range. For proper fluid type, See
Capacities and Specifications (page
429
). Be sure to put the cap back on the
reservoir.
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4. Remove the bulb by pulling it straight
out.
License Plate Lamp Bulb 1.
Switch all of the lamps and the ignition
off.
2. To access the bulb, reach behind the bumper.
3. Turn the bulb holder counterclockwise
and remove it.
4. Remove the bulb by pulling it straight out.
LED Lamps (If Equipped)
LED lamps are not serviceable items. See
an authorized dealer if they fail.
The following lamps may be LED:
• Headlamps.
• Front fog lamps.
• Rear lamps.
• High stop lamp and cargo lamp.
• License plate bulb. CHANGING THE ENGINE-
MOUNTED AND DIESEL FUEL
CONDITIONER MODULE FUEL
FILTERS - 6.7L DIESEL WARNING:
Do not dispose of fuel
in the household refuse or the public
sewage system. Use an authorized waste
disposal facility.
Your vehicle has two fuel filters. The first
filter mounts on top of the engine on the
left-hand side. The second filter is inside
the diesel fuel conditioner module. The
module is attached to the fuel tank in
different locations depending on the
configuration of your truck. See table
below for configurations.
Note: The module is at the front of the fuel
tank or at the front of the aft-axle fuel tank
on some models.
Regular fuel filter changes are an
important part of engine maintenance;
failing to keep with the scheduled
maintenance could lead to engine
performance issues and fuel injection
system damage. See
Scheduled
Maintenance (page 553).
Use only recommended service parts
conforming to specifications. See
Motorcraft Parts
(page 433).
Note: Using fuel that has high levels of
impurities may require more frequent filter
replacements than the service interval
specifies.
Diesel Fuel Conditioner Module
Filter
Filter Location
Use the tables below to find the location
of your filter.
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