service FORD F-53 2022 Warranty Guide

Your satisfaction is our #1 goal. If you have questions or concerns
about your vehicle, we suggest you follow these steps:
1. Contact your Sales Representative or Service Advisor at yourselling/ servicing dealership.
2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Relationship Center.
In the United States:
Ford Motor Company
Fleet Information Center P.O. Box 6248
Dearborn, MI 48126 1-800-343-5338
For the hearing- or speech-impaired: Please contact the
Telecommunication Relay Service by dialing 711
www.fleet.ford.com
In Canada:
Customer Relationship Centre Ford Motor Companyof Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD)
For the hearing- or speech-impaired: Please contact the
Telecommunication Relay Service by dialing 711
M-F 8:30 AM - 8:00 PM (ET) www.ford.ca
In the Asia Pacific Region, Caribbean,
Central America, Israel and Sub-Saharan
Africa:
Ford Motor Company
Ford Export Operations
Attention: Owner Relations 1555 Fairlane Drive
Fairlane Business Park #3 Allen Park, MI 48101
Telephone: (313) 594-4857 Fax: (313) 390-0804
E-mail: www.me.ford.com
In Puerto Rico and Virgin Islands:
Ford International Business Development, Inc.
Customer Relationship Center P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
Telephone: 800-841-3673 (FORD) Fax: (313) [email protected]
In Middle East:
Ford Middle East
Customer Relationship Center P.O. Box 21470
Dubai, United Arab Emirates Telephone: 971-4-3326084 Fax: 971-4-3327299
[email protected]

Table of Contents
1. INTRODUCTION6
2.
IMPORTANT INFORMATION YOU SHOULD
KNOW
7
If You Need Customer Assistance 7
Know When Your Warranty Begins 7
Check Your Vehicle 7
Maintain Your Vehicle Properly 8
Do Warranties Apply in Other Countries? 8
Where to Go for Service 9
If You Need Emergency Service 9
Who Pays for Warranty Repairs? 10
Other Manufacturers' Warranties 10
3. THE NEW TRUCK LIMITED WARRANTY FOR YOUR 2022-MODEL TRUCK 11
Limitations and Disclaimers 11
What Is Covered? 14
What Is Not Covered? 18
4. ROADSIDE SERVICE ASSISTANCE
(United States, Puerto Rico, and U.S. Virgin
Islands)
23
5. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES 25

6. CALIFORNIA REQUIREMENTS FOREMISSIONS WARRANTY 28
What Is Covered? 30
What Is Not Covered? 31
7. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER
FEDERAL AND CALIFORNIA REQUIREMENTS 32
8. NOISE EMISSIONS WARRANTY 35
9. FORD PROTECT EXTENDED SERVICE PLAN 36
10. HOW TO APPLY FOR A DELAYED WARRANTY START DATE OR IN-TRANSIT MILEAGE
ACCUMULATION EXTENSION 37
11. BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM 38

1. Introduction
Ford Motor Companyand your selling dealer thank you for
selecting one of our quality products. Our commitment to you
and your vehicle begins with quality protection and service.
This booklet explains in detail the warranty coverage that applies
to your 2022-model Ford truck. If you bought a previously owned
2022-model truck, you are eligible for any remaining warranty
coverage.
The warranty includes:
• New Truck Limited Warranty (pages 11-22)
• Emissions Defect Warranties which covers your emission
control system (pages 25-34)
• Noise Emissions Warranty (page 35)
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2. Important information you should know
IF YOU NEED CUSTOMER ASSISTANCE
Your Ford Motor Company dealer is available to assist you with
all your automotive needs. Please follow the procedures outlined
inCustomer Assistance on the front page of this booklet.
If you require assistance directly from Ford Motor Company,
contact the Fleet Customer Information Center at
1-800-343-5338, or refer to www.fleet.ford.com.
In addition, if you are an eligible U.S. owner, you may use - at no
cost - the services of the BBB AUTO LINE program. For details, see
Better Business Bureau (BBB) AUTO LINE program,
page 38 or
call 1-800-955-5100.
KNOW WHEN YOUR WARRANTY BEGINS
Your Warranty Start Date is the day you take delivery of your
new vehicle or the day it is first put into service, whichever occurs
first. Under certain conditions, you may be eligible to request a
delayed warranty start date or intransit mileage accumulation
extension. See page 37 to see if you are eligible and for
instructions on how to apply for this change.
CHECK YOUR VEHICLE
We try to check vehicles carefully at the assembly plant and the
dealership, and we usually correct any damage to paint, sheet
metal, upholstery, or other appearance items. But occasionally
something may slip past us, and a customer may find that a
vehicle was damaged before he or she took delivery. If you see
any damage when you receive your vehicle, notify your dealership
within one week of the delivery date.
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MAINTAIN YOUR VEHICLE PROPERLY
Your vehicle contains an Owner’s Manual which indicates the
scheduled maintenance required for your vehicle. Proper
maintenance guards against major repair expenses resulting
from neglect or inadequate maintenance, and may help increase
the value you receive when you sell or trade your vehicle.
It is your responsibility to make sure all of the scheduled
maintenance is performed and that the materials used meet Ford
engineering specifications. Failure to perform maintenance as
specified in the Owner’s Manual will invalidate warranty coverage on
parts affected by the lack of maintenance. Make sure that receipts
for completed maintenance work are retained with the vehicle.
Your Ford Motor Company dealer has factory-trained technicians
who can perform the required maintenance using genuine Ford
parts. The dealership looks forward to meeting your every service
need to maximize your satisfaction with your vehicle.
DO WARRANTIES APPLY IN OTHER COUNTRIES?
TheNew Truck Limited Warranty and theEmissions Warranty
described in this booklet apply to your vehicle if:
• it was originally purchased through Ford Export Operation dealers or the Military Sales Program; or
•
it was originally sold or leased by Ford Motor Company or one of
its dealers in the United States or U.S. Federalized Territories, and
it was originally registered/licensed and operated in the United
States, U.S. Federalized Territories, or Canada.
If you meet either of these two requirements, you do have warranty
coverage when you travel with this vehicle outside the United
States, U.S. Federalized Territories, or Canada. In some cases,
however, you may have to pay the servicing Ford dealer in a foreign
country for a repair that is covered under U.S. warranty. If this
happens, be sure to save the paid repair order or invoice. You
should present this document to a U.S. Ford Motor Company dealer
for warranty refund consideration. Refer to www.fleet.ford.com for
additional customer assistance reference information.
8

WHERE TO GO FOR SERVICE
When you need warranty repairs, your selling dealer would like
you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company dealership authorized for
warranty repairs. Certain warranty repairs require special training
though, so not all dealers are authorized to perform all warranty
repairs. That means that, depending on the warranty repair
needed, the vehicle may need to be taken to another dealer. If a
particular dealership cannot assist you, then contact theFleet
Customer Information Center at1-800-343-5338, or
www.fleet.ford.com.
IF YOU NEED EMERGENCY SERVICE
If you need parts and service information away from your local
servicing dealer's area, call the Fleet Customer Information
Center at 1-800-343-5338. If you have an emergency and Ford,
Motorcraft, or remanufactured parts authorized by Ford Motor
Company are not readily available from a Ford dealer, you may
choose to use other parts to get the repairs done quickly. If you
decide to use parts other than Ford or Motorcraft parts, or
remanufactured parts authorized by Ford, you should be aware
that they may not be equivalent to Ford parts in performance,
quality, and durability. If you use replacement parts other than
those recommended by Ford, Ford Motor Company does not
warrant these parts and will not be responsible for any damage
they may cause to your truck.
9

Ford Motor Company and your dealer are not responsible for
any time or income that you lose, for any inconvenience you
might be caused, for the loss of your transportation, or use of
your vehicle, the cost of rental vehicles, fuel, telephone, travel,
meals, or lodging, the loss of personal or commercial property,
the loss of revenue or for any other incidental or consequential
damages you may have.
Punitive, exemplary, or multiple damages may not be
recovered unless applicable law prohibits their disclaimer.
You may not bring any warranty-related claim as a class
representative, a private attorney general, a member of a class
of claimants or in any other representative capacity.
Ford shall not be liable for any damages caused by delay in
delivery or furnishing of any products and/or services.
The warranties contained in this booklet and all questions
regarding their enforceability and interpretation are governed by
the law of the state in which you purchased your Ford vehicle.
Ford participates in the BBB AUTO LINE warranty dispute
resolution program. You may contact BBB AUTO LINE by
calling 800-955-5100.
You are required to submit your warranty dispute to the BBB
AUTO LINE before exercising rights or seeking remedies under
the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et
seq. To the extent permitted by the applicable state ‘‘Lemon
Law’’, you are also required to submit your warranty dispute to
the BBB AUTO LINE before exercising any rights or seeking
remedies under the ‘‘Lemon Law’’.
If you choose to seek remedies that are not created by the
Magnuson-Moss Warranty Act or the applicable state ‘‘Lemon
Law,’’ you are not required to first use BBB AUTO LINE to resolve
your dispute – although the program is still available to you.
For more information regarding the BBB AUTO LINE program,
see page 38 of this booklet.
12

This chart gives a general summary of your coverage under the
New Truck Limited Warranty. Please refer to the description of
warranty coverage for more specific information.
For each type of coverage, the chart shows two measures:
• months/years in service
• miles driven
The measure that occurs first determines how long your coverage
lasts.
For more details on coverage, see:
→What Is Covered? (page 14-18)
→ What Is Not Covered? (pages 18-22)
Warranty Coverage for 2022-Model
F53/F59/F-600/F-650/F-750 Truck
(years or miles, whichever occurs first)
COVERAGE Two
Years Three
Years Four
Years Five
Years Life of Truck
BasicUnlimited
Miles
7.3L Gas Engine w/Transmission100,000 Miles
(or 4,000 engine hours)
6.7L PowerStroke Diesel Engine250,000 Miles
(or 10,000 engine hours)
TorqShift Transmission powered by
6.7L PowerStroke Diesel Engine250,000 Miles
Corrosion
Unlimited
Miles
Frame Unlimited Miles
Noise Emissions
13

Damage Caused by Improper Maintenance
The New Truck Limited Warranty does not cover damage caused
by failure to maintain the vehicle, improperly maintaining the
vehicle, or using the wrong part, fuel, oil, lubricants, or fluids. See
the Owner’s Manual for proper ways to maintain the vehicle.
Failure to perform maintenance as specified in the Owner’s
Manual will invalidate or void warranty coverage on parts
affected by the lack of maintenance.
Maintenance/Wear
The New Truck Limited Warranty does not cover: (1) parts and
labor needed to maintain the vehicle; and (2) the replacement of
parts due to normal wear and tear. You, as the owner, are
responsible for these items. Here are examples:
• replacement of filters, windshield wiper blades, brake linings,clutch linings, and engine belts and hoses
• wheel alignment and tire balancing (unless required by a warranty repair)
• adjustments such as wheel balancing, wheel alignment, and headlight alignment
• adjustments to the mechanical valves, belts, transmission, clutch systems, and brake systems
• cleaning of fuel, cooling, and brake systems
• addition of fluids such as engine oil and washer fluid
• tightening of nuts, bolts, and fittings
Some maintenance and wear items have limited coverage, as
follows:
• wiper blade replacements are not covered beyond 6 months in service, regardless of miles driven
• brake pad/lining replacements are not covered beyond 12 months or 18,000 miles, whichever occurs first
20