service FORD F-550 2018 Owners Manual

Cruise Control
Principle of Operation
...............................243
Using Cruise Control ..................................
243
Using Adaptive Cruise Control ..............
244
Driving Aids
Lane Keeping System ...............................
250
Blind Spot Information System .............
252
Cross Traffic Alert ........................................
257
Steering ..........................................................
259
Collision Warning System ........................
261
Load Carrying
Load Limit .....................................................
264
Bed Ramps ...................................................
268
Towing
Towing a Trailer ............................................
272
Trailer Reversing Aids ................................
274
Trailer Sway Control ...................................
281
Recommended Towing Weights ..........
282
Essential Towing Checks .........................
286
Towing the Vehicle on Four Wheels .....
295
Driving Hints
Breaking-In ...................................................
298
Economical Driving ....................................
298
Driving Through Water .............................
299
Floor Mats .....................................................
299
Snowplowing ...............................................
300
Roadside Emergencies
Roadside Assistance .................................
303
Hazard Flashers ..........................................
304
Fuel Shutoff .................................................
304
Jump Starting the Vehicle .......................
305
Post-Crash Alert System .........................
307
Transporting the Vehicle ..........................
307
Towing Points ..............................................
308Customer Assistance
Getting the Services You Need
..............
310
In California (U.S. Only) ..............................
311
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ......................
312
Utilizing the Mediation/Arbitration Program (Canada Only) .......................
313
Getting Assistance Outside the U.S. and Canada ........................................................
313
Ordering Additional Owner's Literature ........................................................................\
.
314
Reporting Safety Defects (U.S. Only) ........................................................................\
.
315
Reporting Safety Defects (Canada Only) ........................................................................\
.
315
Fuses
Fuse Specification Chart ...........................
317
Changing a Fuse .........................................
326
Maintenance
General Information ..................................
328
Opening and Closing the Hood .............
328
Under Hood Overview - 6.2L ..................
329
Under Hood Overview - 6.7L Diesel .....
330
Under Hood Overview - 6.8L ...................
331
Engine Oil Dipstick - 6.2L/6.8L ..............
333
Engine Oil Dipstick - 6.7L Diesel ............
333
Engine Oil Check - 6.2L/6.8L ..................
333
Engine Oil Check - 6.7L Diesel ...............
334
Changing the Engine Oil and Oil Filter ........................................................................\
335
Changing the Crankcase Vent Filter Element ......................................................
336
Oil Change Indicator Reset ......................
337
Engine Coolant Check - 6.2L/6.8L .......
338
Engine Coolant Check - 6.7L Diesel ......
342
Automatic Transmission Fluid Check ........................................................................\
346
Transfer Case Fluid Check ......................
349
Brake Fluid Check .......................................
349
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Power Steering Fluid Check
...................350
Washer Fluid Check ...................................
350
Draining the Fuel Filter Water Trap - 6.7L Diesel ............................................................
351
Fuel Filter - 6.2L/6.8L ................................
352
Changing the 12V Battery ........................
353
Checking the Wiper Blades .....................
355
Changing the Wiper Blades ....................
355
Adjusting the Headlamps ........................
355
Changing a Bulb ..........................................
357
Bulb Specification Chart .........................
360
Changing the Engine Air Filter - 6.2L/6.8L ........................................................................\
362
Changing the Engine Air Filter - 6.7L Diesel ..........................................................
363
Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel .................................
365
Vehicle Care
General Information ..................................
370
Cleaning Products ......................................
370
Cleaning the Exterior .................................
370
Waxing ..............................................................
371
Cleaning the Engine ...................................
372
Cleaning the Exhaust - 6.7L Diesel .......
372
Cleaning the Windows and Wiper Blades ........................................................................\
373
Cleaning the Interior ...................................
373
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
375
Cleaning Leather Seats .............................
375
Repairing Minor Paint Damage ..............
377
Cleaning the Wheels ..................................
377
Vehicle Storage ............................................
377
Wheels and Tires
General Information ..................................
380
Tire Care .........................................................
382
Using Snow Chains ...................................
400
Tire Pressure Monitoring System .........
400Changing a Road Wheel
.........................
408
Technical Specifications ..........................
418
Capacities and Specifications
Engine Specifications - 6.2L ..................
420
Engine Specifications - 6.7L Diesel ......
420
Engine Specifications - 6.8L ....................
421
Motorcraft Parts - 6.2L .............................
422
Motorcraft Parts - 6.7L Diesel ................
423
Motorcraft Parts - 6.8L .............................
424
Vehicle Identification Number ...............
425
Vehicle Certification Label ......................
426
Transmission Code Designation ...........
426
Capacities and Specifications - 6.2L ........................................................................\
427
Capacities and Specifications - 6.7L Diesel ...........................................................
432
Capacities and Specifications - 6.8L ........................................................................\
439
Audio System
General Information ..................................
445
Audio Unit - Vehicles With: AM/FM .....
446
Audio Unit - Vehicles With: AM/FM/CD/ SYNC ..........................................................
448
Audio Unit - Vehicles With: AM/FM/CD/ Touchscreen Display .............................
453
Digital Radio .................................................
454
Satellite Radio .............................................
456
USB Port ........................................................
459
SYNC™
General Information .................................
460
Using Voice Recognition ..........................
462
Using SYNC™ With Your Phone ..........
464
SYNC™ Applications and Services ......
476
Using SYNC™ With Your Media Player ........................................................................\
.
481
SYNC™ Troubleshooting ........................
490
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ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options that are not on your
vehicle. It is possible that either Ford Motor
Company or an authorized Ford dealer may
have originally sold an incomplete vehicle
to a vehicle modifier who upfitted it. As a
result, some of the options and features on
this vehicle may differ from what we
describe in this manual.
Note: Some of the illustrations in this
manual may show features as used in
different models, so they may appear
differently to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of the
vehicle. Note:
Your vehicle ’s powertrain control
systems can detect and store information
about vehicle modifications that increase
horsepower and torque output such as
whether or not performance-enhancing
powertrain components commonly referred
to as performance chips have been used.
This information will stay in the system ’s
memory and cannot be erased even if the
modification is removed. Ford Motor
Company, Ford of Canada, Ford of Mexico
and service or repair facilities can retrieve
this information when servicing your vehicle.
Ford Motor Company may use this
information to determine if your warranty
covers any needed repairs.
Note: Some aftermarket products may
cause severe engine, transmission and
exhaust system damage. See your warranty
information for more details.
Your new diesel engine may feel, drive and
function somewhat differently than a
gasoline engine. Therefore, it is very
important that you read and thoroughly
familiarize yourself and others operating
the vehicle with this guide. There is a
special procedure for turning off the diesel
engine. See Starting a Diesel Engine
(page 178). It is important to read and
understand this material in order to
maintain the best service life for your
engine.
Ford may discontinue models or change
specifications without any notice and
without incurring obligations.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
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Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning Maintain correct fluid level
Note operating instructions
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
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Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, such as SYNC Vehicle Health
Report or MyFord Mobile App, you consent
that certain diagnostic information may
also be accessed electronically by Ford
Motor Company and Ford authorized
service facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries. See SYNC™ (page 460).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
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this data will assist in understanding
how a vehicle
’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.
The event data recorder in this vehicle
is designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
• How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 460).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
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Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions.
See SYNC™
(page 460).
CALIFORNIA PROPOSITION 65 WARNINGS
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your
hands after handling. PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal. For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
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Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle ’s New Vehicle Limited Warranty,
see the Warranty Guide that is provided to
you along with your Owner ’s Manual. Special Instructions
For your added safety, your vehicle has
sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. Never place front seat mounted
rear-facing child or infant seats in
front of an active passenger airbag. On Board Diagnostics Data Link
Connector
WARNING
Do not connect wireless plug-in
devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector. Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
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Using your Vehicle With a
Snowplow
More information and guidelines for using
your vehicle with a snowplow are in this
Owner's Manual. See Snowplowing (page
300).
Using a Slide-In Camper
For information regarding the use of
slide-in campers, consult the Truck
Camper Loading document supplied with
your vehicle.
Using your Vehicle as an
Ambulance
If your light truck has the Ford Ambulance
Preparation Package, it may be utilized as
an ambulance. We urge ambulance
manufacturers to follow the
recommendations of the Ford Incomplete
Vehicle Manual, Ford Truck Body Builder ’s
Layout Book and the Qualified Vehicle
Modifiers (QVM) Guidelines as well as
pertinent supplements. For additional
information, please contact the Truck Body
Builders Advisory Service at
http://www.fleet.ford.com/truckbbas/
and then by selecting Contact Us or by
phone at 1–877 –840–4338.
Use of your Ford light truck as an
ambulance, without the Ford Ambulance
Preparation Package voids the Ford New
Vehicle Limited Warranty and may void
the emissions warranties. In addition,
ambulance usage without the preparation
package could cause high underbody
temperatures, overpressurized fuel and a
risk of spraying fuel which could lead to
fires. If your vehicle has the Ford Ambulance
Preparation Package, it will be indicated
on the Safety Compliance Certification
Label. The label is on the driver side door
pillar or on the rear edge of the driver door.
You can determine whether the
ambulance manufacturer followed Ford
’s
recommendations by directly contacting
that manufacturer. The Ford Ambulance
Preparation Package is only available on
certain diesel engine equipped vehicles.
Using your Vehicle as a Stationary
Power Source
Information and guidelines for operating a
vehicle with an aftermarket power take-off
system are in this Owner's Manual.
See
Power Take-Off (page 213).
MOBILE COMMUNICATIONS
EQUIPMENT WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
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Rear outboard inflatable seatbelts
(second row only
– if equipped)1. Buckle the combination lap and
shoulder belt.
2. Grasp the lap portion of the belt and pull upward until you pull the entire
belt out.
3. Allow the belt to retract. As the belt retracts, you will hear a clicking sound.
This indicates the seatbelt is now in the
automatic locking mode.
How to Disengage the Automatic
Locking Mode
Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and activate the vehicle
sensitive (emergency) locking mode.
Rear Inflatable Seatbelt (If Equipped) WARNING
Do not attempt to service, repair, or
modify the supplementary restraint
system or associated components.
Failure to follow this instruction could
result in personal injury or death. The rear inflatable seatbelts are in the
shoulder portion of the seatbelts of the
second-row outboard seating positions.
Note:
The rear inflatable seatbelts are
compatible with most infant and child
safety car seats and belt positioning booster
seats when properly installed. This is
because they are designed to fill with a
cooled gas at a lower pressure and at a
slower rate than traditional airbags. After
inflation, the shoulder portion of the
seatbelt remains cool to the touch.
The rear inflatable seatbelt consists of the
following:
• An inflatable bag in the shoulder
seatbelt webbing.
• Lap seatbelt webbing with automatic
locking mode.
• The same warning light, electronic
control and diagnostic unit as used for
the front seatbelts.
• Impact sensors in various parts of the
vehicle.
How does the rear inflatable seatbelt
system work? WARNING
If a supplementary restraint system
component has deployed, it will not
function again. Have the system and
associated components inspected as soon
as possible. Failure to follow this
instruction could result in personal injury
or death. The rear inflatable seatbelts function like
standard restraints in everyday usage.
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