service schedule FORD F SERIES MOTORHOME AND COMMERCIAL CHASSIS 2011 12.G Owners Manual

Customer Assistance 83
Reporting safety defects (U.S. only) 89
Reporting safety defects (Canada only) 89
Cleaning 90
Maintenance and Specifications 91
Engine compartment 92
Engine oil 93
Battery 96
Engine coolant 98
Fuel information 104
Air filter(s) 120
Part numbers 124
Maintenance product specifications and capacities 125
Engine data 128
Ford Extended Service Plan 130
Scheduled Maintenance Guide 134
Normal scheduled maintenance and log 139
Index 153
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright © 2010 Ford Motor Company
Table of Contents
2
2011 Motorhome(mot)
Supplement, 2nd Printing
USA(fus)

Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped in an open area for
long periods of time, open the windows at least 1 inch (2.5 cm).
Adjust the heating or air conditioning (if equipped) to bring in fresh air.
Improve vehicle ventilation by keeping all air inlet vents clear of snow,
leaves and other debris.
BRAKES
Your service brakes are self-adjusting. Refer to thescheduled
maintenance informationfor scheduled maintenance.
Occasional brake noise is normal and often does not indicate a
performance concern with the vehicle’s brake system. In normal
operation, automotive brake systems may emit occasional or intermittent
squeal or groan noises when the brakes are applied. Such noises are
usually heard during the first few brake applications in the morning;
however, they may be heard at any time while braking and can be
aggravated by environmental conditions such as cold, heat, moisture,
road dust, salt or mud. If a “metal-to-metal,” “continuous grinding” or
“continuous squeal” sound is present while braking, the brake linings
may be worn-out and should be inspected by an authorized dealer.
Refer toWarning lights and
chimesin theInstrument Cluster
chapter for information on the brake
system warning light.
WARNING:If you are driving down a long or steep hill, shift to
a lower gear. Do not apply your brakes continuously, as they may
overheat and become less effective.
P!
BRAKE
Driving
54
2011 Motorhome(mot)
Supplement, 2nd Printing
USA(fus)

SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key.
3. Block the wheels.
Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
Maintenance and Specifications
91
2011 Motorhome(mot)
Supplement, 2nd Printing
USA(fus)

When the engine is cold, check the
level of the engine coolant in the
reservoir.
•The engine coolant should be at the FULL COLD level, or within the
COLD FILL or MIN / MAX range as listed on the engine coolant
reservoir (depending upon application).
•Refer toscheduled maintenance informationfor service interval
schedules.
If the engine coolant has not been checked at the recommended interval,
the engine coolant reservoir may become low or empty. If the reservoir is
low or empty, add engine coolant to the reservoir. Refer toAdding
engine coolantin this chapter.
Note:Automotive fluids are not interchangeable; do not use engine
coolant/antifreeze or windshield washer fluid outside of its specified
function and vehicle location.
Adding engine coolant
When adding coolant, make sure it is a 50/50 mixture of engine coolant
and distilled water. Add the mixture to the coolant reservoir,when the
engine is cool,until the appropriate fill level is obtained. If coolant is
filled to the COLD FILL RANGE or FULL COLD level when the engine is
not cool, the system will remain underfilled.
WARNING:Do not add engine coolant when the engine is hot.
Steam and scalding liquids released from a hot cooling system
can burn you badly. Also, you can be burned if you spill coolant on hot
engine parts.
Maintenance and Specifications
99
2011 Motorhome(mot)
Supplement, 2nd Printing
USA(fus)

•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Close windows for high speed driving.
EMISSION CONTROL SYSTEM
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inscheduled maintenance information
performed according to the specified schedule.
The scheduled maintenance items listed inscheduled maintenance
informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraftor Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
WARNING:Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
Illumination of the service engine soon
light, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power, could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
Maintenance and Specifications
111
2011 Motorhome(mot)
Supplement, 2nd Printing
USA(fus)

BRAKE FLUID
Brake fluid should be checked and refilled as needed. Seek service from
your authorized dealer. Refer to thescheduled maintenance
informationfor the service interval schedules.
•Hydromaxbrake fluid reservoir
Chassis with Gross Vehicle Weight Ratings of 20,500 lb (9,299 kg),
22,000 lb (9,979 kg), 24,000 lb (10,886 kg) and 26,000 lb (11,793 kg) are
equipped with Hydromax Brake Booster Systems and must use
MotorcraftSuper DOT 4 Motor Vehicle Brake Fluid or equivalent
meeting Ford Specification ESD-M6C57-A. Refer toMaintenance
product specifications and capacitiesin this chapter.
•Hydroboostbrake fluid reservoir
Chassis with Gross Vehicle Weight Ratings of 16,000 lb (7,257 kg),
18,000 lb (8,165 kg) and 19,500 lb (8845 kg) are equipped with
Hydroboost Brake Booster Systems and must use MotorcraftHigh
Performance DOT 3 Motor Vehicle Brake Fluid or equivalent meeting
Ford Specification WSS-M6C62-A. Refer toMaintenance product
specifications and capacitiesin this chapter.
Note:On Hydromax brake systems a clear gel-like substance in the
hydraulic brake master cylinder reservoir may appear on some vehicles.
This substance is a silicone base lubricant used during assembly of the
master cylinder. It will float on top of the brake hydraulic fluid in the
Maintenance and Specifications
115
2011 Motorhome(mot)
Supplement, 2nd Printing
USA(fus)

master cylinder. This condition is normal and in no way affects the
operation of the brake system. It does not require any service.
1. Clean the reservoir cap before removal to prevent dirt or water from
entering the reservoir.
2. Visually inspect the fluid level.
3. If necessary, add brake fluid from a clean un-opened container until
the level reaches MAX (Hydroboost system only). Do not fill above this
line.
•For vehicles with the Hydromax
brake system, add fluid up to the
bottom of the rings located at the
top of the reservoir. Do not fill
above this line.
4. Use only a brake fluid listed previously (DOT 3 or Super DOT 4
depending on brake system) and that is certified to meet Ford
specifications. Refer toMaintenance product specifications and
capacitiesin this chapter.
WARNING:Carefully read cautionary information on product
label. For MEDICAL EMERGENCY INFORMATION contact a
physician or Poison Control Center immediately; on Ford-Motorcraft
products call: 1-800-959-3673 (FORD). Failure to follow these
instructions may result in personal injury.
WARNING:Use of any brake fluid other than that indicated for
your brake system will cause permanent damage.
WARNING:Do not let the reservoir for the master cylinder run
dry. This may cause the brakes to fail.
Brake system fluid should be replaced on a regular basis to maintain
optimum braking performance, especially under heavy-duty driving
conditions such as frequent steep grades or heavy towing loads. Refer to
scheduled maintenance informationfor the service interval schedules.
Maintenance and Specifications
116
2011 Motorhome(mot)
Supplement, 2nd Printing
USA(fus)

Adjusting automatic transmission fluid levels
Before adding any fluid, make sure the correct type is used. The type of
fluid used is normally indicated on the dipstick and also in the
Maintenance product specifications and capacitiessection in this
chapter.
Use of a non-approved automatic transmission fluid may cause
internal transmission component damage.
If necessary, add fluid in 1/2 pint (250 ml) increments through the filler
tube until the level is correct.
If an overfill occurs, excess fluid
should be removed by an authorized
dealer.
An overfill condition of
transmission fluid may cause shift and/or engagement concerns
and/or possible damage.
Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
Automatic transmission fluid filter
The Torqshift automatic transmission is equipped with a serviceable
transmission fluid filter located inside the transmission bottom pan.
Refer toscheduled maintenance informationfor service intervals for
automatic transmission fluid and transmission filter.
For transmission filter maintenance, see your authorized dealer.
Maintenance and Specifications
119
2011 Motorhome(mot)
Supplement, 2nd Printing
USA(fus)

Item Capacity Ford Part NameFord Part Number /
Ford Specification
Transmission
/steering/parking brake
linkages and pivots,
brake and clutch pedal
shaft (if equipped)—Premium Long-Life
GreaseXG-1-C /
ESA-M1C75-B
Windshield washer fluid Fill as requiredMotorcraftPremium
Windshield Washer
ConcentrateZC-32-A (US)
CXC-37-(A, B, D, and
F) (Canada) /
WSB-M8B16-A2/--
Fuel tank80 gallons (303L)
standard
——
40 gallons (151L)
optional
1Capacity is approximate and will vary due to second-stage manufacturer completion of HVAC
system. Fill to the Cold Fill Level on reservoir.2Add the coolant type originally equipped in your vehicle.3Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and
if equipped with in-tank cooler. The amount of transmission fluid and fluid level should be set by
the indication on the dipstick’s normal operating range.4Automatic transmissions that require MERCONLV should only use MERCONLV fluid. Refer to
scheduled maintenance informationto determine the correct service interval. Use of any fluid
other than the recommended fluid may cause transmission damage.5Fill 1/4 inch to 9/16 inch (6 mm to 14 mm) below bottom of fill hole.
Your vehicle’s rear axle is filled with a synthetic rear axle lubricant and is considered lubricated for
life. These lubricants do not need to be checked or changed unless a leak is suspected, service is
required or the axle assembly has been submerged in water. The axle lubricant should be changed
any time the rear axle has been submerged in water.
Maintenance and Specifications
127
2011 Motorhome(mot)
Supplement, 2nd Printing
USA(fus)

GENERAL MAINTENANCE INFORMATION
Why maintain your vehicle?
This guide describes the scheduled maintenance required for your vehicle.
Carefully following this schedule helps protect against major repair
expenses resulting from neglect or inadequate maintenance and may also
help to increase the value of your vehicle when you sell or trade it.
It is your responsibility to see that all scheduled maintenance is performed
and that the materials used meet Ford engineering specifications. Failure
to perform scheduled maintenance specific in this guide will invalidate
warranty coverage on parts affected by the lack of maintenance. Be sure
receipts for completed maintenance are kept with the vehicle and
confirmation of the work performed is always recorded in this guide.
Your dealer has factory-trained technicians who can perform the required
maintenance using genuine Ford parts. They are committed to meeting
your service needs and to assuring your continuing satisfaction.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To ensure the proper
performance of your vehicle and its emission control systems, it is imperative
that scheduled maintenance be completed at the designated intervals.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s important
to rely upon your dealership to properly diagnose and repair your vehicle.
Ford Motor Company has recommended maintenance intervals for various
parts and component systems based upon engineering testing. Ford Motor
Company relies upon this testing to determine the most appropriate
mileage for replacement of oils and fluids to protect your vehicle at the
lowest overall cost to you and recommends against maintenance schedules
that deviate from the scheduled maintenance information.
Ford strongly recommends the use of genuine Ford replacement parts.
Parts other than Ford, Motorcraftor Ford-authorized remanufactured
parts that are used for maintenance replacement or for the service of
components affecting emission control must be equivalent to genuine
Ford Motor Company parts in performance and durability. It is the
owner’s responsibility to determine the equivalency of such parts. Please
consult yourWarranty Guidefor complete warranty information.
Chemicals or additives not approved by Ford are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.
Scheduled Maintenance Guide
134
2011 Motorhome(mot)
Supplement, 2nd Printing
USA(fus)