FORD F SERIES MOTORHOME AND COMMERCIAL CHASSIS 2011 12.G Owners Manual

Introduction 3
Instrument Cluster 10
Warning lights and chimes 10
Gauges 13
Message center 16
Lights 20
Headlamps 20
Turn signal control 21
Bulb replacement 21
Driver Controls 22
Windshield wiper/washer control 22
Steering wheel adjustment 22
Speed control 23
Tires, Wheels and Loading 25
Tire information 25
Tire inflation 27
Vehicle loading 42
Trailer towing 47
Driving 51
Starting 51
Brakes 54
Transmission operation 58
Roadside Emergencies 63
Getting roadside assistance 63
Hazard flasher control 64
Fuses and relays 65
Changing tires 73
Wheel lug nut torque 78
Jump starting 79
Wrecker towing 82
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Customer Assistance 83
Reporting safety defects (U.S. only) 89
Reporting safety defects (Canada only) 89
Cleaning 90
Maintenance and Specifications 91
Engine compartment 92
Engine oil 93
Battery 96
Engine coolant 98
Fuel information 104
Air filter(s) 120
Part numbers 124
Maintenance product specifications and capacities 125
Engine data 128
Ford Extended Service Plan 130
Scheduled Maintenance Guide 134
Normal scheduled maintenance and log 139
Index 153
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright © 2010 Ford Motor Company
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CONGRATULATIONS
Congratulations on acquiring your new Ford. Please take the time to get
well acquainted with your vehicle by reading this handbook. The more
you know and understand about your vehicle, the greater the safety and
pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
•In the United States: www.ford.com
•In Canada: www.ford.ca
•In Mexico: www.ford.com.mx
•In Australia: www.ford.com.au
Additional owner information is given in separate publications.
This Owner’s Guide describes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on the Owner’s Guide when reselling the vehicle. It is
an integral part of the vehicle.
SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury to yourself or others? In
this guide, answers to such questions are contained in comments
highlighted by the warning triangle symbol. These comments should be
read and observed.
Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
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Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste, cleaning and
lubrication materials are significant
steps towards this aim. Information
in this respect is highlighted in this guide with the tree symbol.
CALIFORNIA Proposition 65 Warning
WARNING:Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Certain components of this vehicle such as airbag modules, seat belt
pretensioners, and button cell batteries may contain Perchlorate Material
– Special handling may apply for service or vehicle end of life disposal.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Drive your new vehicle at least 1,000 miles (1,600 km) before towing a
trailer. For more detailed information about towing a trailer, refer to
Trailer towingin theTires, Wheels and Loadingchapter.
Do not add friction modifier compounds or special break-in oils since these
additives may prevent piston ring seating. SeeEngine oilin the
Maintenance and Specificationschapter for more information on oil usage.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guidethat is provided to you along with your Owner’s Guide.
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Notice to owners of Class A Motorhome Chassis and Commercial
Stripped Chassis Vehicles
The Ford Class A Motorhome Chassis and Commercial Stripped Chassis
is not suitable for producing ambulances or school buses. In addition,
Ford urges manufacturers to follow the recommendations of theFord
Incomplete Vehicle Manual, Ford Truck Body Builder’s Layout Book
and other pertinent supplements.
Notification of delayed warranty start date and accumulated mileage
Verify that your authorized dealer has submitted a Notification of
Delayed Warranty Start Date and Accumulated Mileage (FCS 900) to
Ford Motor Company.
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. For U.S. only (if equipped), if you choose to use the SYNC
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See yourSYNCsupplement for more information.
Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating;
•Whether or not the driver and passenger seatbelts were
buckled/fastened;
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•How far (if at all) the driver was depressing the accelerator
and/or the brake pedal; and
•How fast the vehicle was travelling; and
•Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event Data
Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash involving
the deployment of an airbag or, in certain vehicles, the activation of
the fuel pump shut-off. Certain versions or updates to 911 Assist
may also be capable of being used to electronically or verbally
provide to 911 operators the vehicle location (such as latitude and
longitude), and/or other details about the vehicle or crash or
personal information about the occupants to assist 911 operators
to provide the most appropriate emergency services. If you do not
want to disclose this information, do not activate the 911 Assist
feature. See your SYNCsupplement for more information.
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Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only) the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”) only to help provide you with the directions, traffic
reports, or business searches your request. If you do not want
Ford or its vendors to receive this information, do not activate
the service. Ford Motor Company and the vendors it uses to
provide you with this information do not store your vehicle travel
information. For more information, see Traffic, Directions and
Information, Terms and Conditions. See your SYNCsupplement
for more information.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe
operation of your vehicle.
We recommend against the use of any handheld device while driving
and that you comply with all applicable laws.
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These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
See Owner’s Guide
Fasten Safety BeltAirbag - Front
Airbag - SideChild Seat Lower
Anchor
Child Seat Tether
AnchorBrake System
Anti-Lock Brake SystemParking Brake System
Brake Fluid -
Non-Petroleum BasedParking Aid System
Stability Control SystemSpeed Control
Master Lighting SwitchHazard Warning Flasher
Fog Lamps-FrontFuse Compartment
Fuel Pump ResetWindshield Wash/Wipe
Windshield
Defrost/DemistRear Window
Defrost/Demist
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Vehicle Symbol Glossary
Power Windows
Front/Rear
Power Window Lockout
Child Safety Door
Lock/UnlockInterior Luggage
Compartment Release
Panic AlarmEngine Oil
Engine CoolantEngine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or SparksBattery Acid
Explosive GasFan Warning
Power Steering FluidMaintain Correct Fluid
LevelMAX
MIN
Service Engine SoonEngine Air Filter
Passenger Compartment
Air FilterJack
Check Fuel CapLow Tire Pressure
Warning
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WARNING LIGHTS AND CHIMES
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulbs work. If any light remains on after starting the vehicle, refer to the
respective system warning light for additional information.
Service engine soon:The service
engine soon light illuminates when
the ignition is first turned to the on
position to check the bulb and to
indicate whether the vehicle is ready for inspection/maintenance (I/M)
testing. Normally, the service engine soon light will stay on until the
engine is cranked, then turn itself off if no malfunctions are present.
However, if after 15 seconds the service engine soon light blinks eight
times, it means that the vehicle is not ready for I/M testing. See the
Readiness for Inspection/Maintenance (I/M) testingin the
Maintenance and Specificationschapter.
Solid illumination after the engine is started indicates the on-board
diagnostics system (OBD-II) has detected a malfunction. Refer to
On-board diagnostics (OBD-II)in theMaintenance and Specifications
chapter. If the light is blinking, engine misfire is occurring which could
damage your catalytic converter. Drive in a moderate fashion (avoid
heavy acceleration and deceleration) and have your vehicle serviced
immediately by your authorized dealer.
WARNING:Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire with the result and risk of serious personal injury.
Instrument Cluster
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