maintenance schedule FORD F SERIES MOTORHOME AND COMMERCIAL CHASSIS 2014 12.G Owners Manual

Hazard Warning Flashers.............................51
Jump Starting the Vehicle............................51
Customer Assistance
Getting the Services You Need.................54
In California (U.S. Only)...............................55
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................56
Utilizing the Mediation/ArbitrationProgram (Canada Only).........................56
Getting Assistance Outside the U.S. andCanada...........................................................57
Ordering Additional Owner'sLiterature.......................................................58
Reporting Safety Defects (U.S.Only)...............................................................58
Reporting Safety Defects (CanadaOnly)...............................................................59
Fuses
Fuse Specification Chart............................60
Changing a Fuse...............................................71
Maintenance
General Information......................................72
Under Hood Overview..................................73
Engine Oil Dipstick.........................................75
Engine Oil Check.............................................75
Engine Coolant Check..................................76
Automatic Transmission FluidCheck..............................................................79
Brake Fluid Check..........................................80
Power Steering Fluid Check.......................82
Fuel Filter...........................................................83
Changing the 12V Battery...........................83
Changing the Engine Air Filter...................85
Vehicle Care
General Information......................................87
Cleaning the Exterior.....................................87
Cleaning the Engine......................................87
Cleaning the Alloy Wheels.........................88
Vehicle Storage..............................................88
Wheels and Tires
Tire Care.............................................................91
Using Snow Chains.....................................106
Changing a Road Wheel............................107
Technical Specifications.............................110
Capacities and Specific-ations
Engine Specifications....................................111
Motorcraft Parts.............................................112
Vehicle Identification Number..................113
Vehicle Certification Label.........................113
Transmission Code Designation..............114
Technical Specifications.............................115
Extended Service Plan(ESP)
Extended Service Plan (ESP)...................119
Scheduled Maintenance
General Maintenance Information..........121
Normal Scheduled Maintenance...........124
Special Operating Conditions ScheduledMaintenance..............................................126
Scheduled Maintenance Record............128
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For your convenience we offer a numberof ways to contact us, as well as to helpmanage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,as well as to access Account Manager,please go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish,structural integrity, corrosion protectionand dent resistance. During vehicle
development we validate these partsdeliver the intended level of protection asa whole system. A great way to know forsure you are getting this level of protectionis to use genuine Ford replacementcollision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not becovered by the Ford Warranty. Foradditional information, refer to the termsand conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,refer to the Warranty Manual that isprovided to you along with your Owner’sManual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
Failure to follow the specificwarnings and instructions couldresult in personal injury.
Front seat mounted rear-facing childor infant seats should NEVER beplaced in front of an activepassenger airbag.
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Keep a record for at least 1 month andrecord the type of driving (city or highway).This provides an accurate estimate of thevehicle’s fuel economy under currentdriving conditions. Additionally, keepingrecords during summer and winter showhow temperature impacts fuel economy.In general, lower temperatures mean lowerfuel economy.
Conditions
•Heavily loading a vehicle or towing atrailer may reduce fuel economy at anyspeed.
•Carrying unnecessary weight mayreduce fuel economy (approximately1 mpg [0.4 km/L] is lost for every 400pounds [180 kilograms] of weightcarried).
•Adding certain accessories to yourvehicle (for example bug deflectors,rollbars/light bars, running boards, skiracks) may reduce fuel economy.
•Using fuel blended with alcohol maylower fuel economy.
•Fuel economy may decrease with lowertemperatures during the first 8–10miles (12–16 kilometers) of driving.
•Driving on flat terrain offers improvedfuel economy as compared to drivingon hilly terrain.
•Transmissions give their best fueleconomy when operated in the topcruise gear and with steady pressureon the gas pedal.
•Close windows for high speed driving.
EMISSION CONTROL SYSTEM
WARNINGS
Do not park, idle, or drive your vehiclein dry grass or other dry ground cover.The emission system heats up theengine compartment and exhaust system,which can start a fire.
Exhaust leaks may result in entry ofharmful and potentially lethal fumesinto the passenger compartment. Ifyou smell exhaust fumes inside yourvehicle, have your dealer inspect yourvehicle immediately. Do not drive if yousmell exhaust fumes.
Your vehicle is equipped with variousemission control components and acatalytic converter that will enable yourvehicle to comply with applicable exhaustemission standards. To make sure that thecatalytic converter and other emissioncontrol components continue to workproperly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while yourvehicle is moving, especially at highspeeds.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use parts other than Ford, Motorcraftor Ford-authorized parts for maintenancereplacements, or for service ofcomponents affecting emission control,such non-Ford parts should be theequivalent to genuine Ford Motor Companyparts in performance and durability.
26Motorhome (TY3) , enUSAFuel and Refueling

ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive yourvehicle at least 1000 mi (1,600 km).
•Consult your local motor vehicle lawsfor towing a trailer.
•See the instructions included withtowing accessories for the properinstallation and adjustmentspecifications.
•Service your vehicle more frequently ifyou tow a trailer. See your scheduledmaintenance information.
•If you use a rental trailer, follow theinstructions the rental agency givesyou.
Another chapter of this manual containsload specification terms found on the tirelabel and Safety Compliance label andinstructions on calculating your vehicle'sload. See Load Limit (page 36).
Remember to account for the trailertongue weight as part of your vehicle loadwhen calculating the total vehicle weight.
Hitches
Do not use a hitch that either clamps ontothe bumper or attaches to the axle.
Distribute the trailer load so 10-15% of thetotal trailer weight is on the tongue.
Weight-Distributing Hitches
WARNING
Do not adjust a weight-distributinghitch to any position where the rearbumper of the vehicle is higher thanit was before attaching the trailer. Doingso will defeat the function of theweight-distributing hitch, which may causeunpredictable handling, and could resultin serious personal injury.
When hooking-up a trailer using aweight-distributing hitch, always use thefollowing procedure:
1.Park the loaded vehicle, without thetrailer, on a level surface.
2.Measure the height to the top of yourvehicle’s front wheel opening on thefender. This is H1.
3.Securely attach the loaded trailer toyour vehicle without theweight-distributing bars connected.
4.Measure the height to the top of yourvehicle’s front wheel opening on thefender a second time. This is H2.
5.Install and adjust the tension in theweight-distributing bars so that theheight of your vehicle’s front wheelopening on the fender is approximatelyhalfway between H1 and H2.
6.Check that the trailer is level or slightlynose down toward your vehicle. If not,adjust the ball height accordingly andrepeat Steps 1-6.
7.Lock the bar tension adjuster in place.
8.Check that the trailer tongue securelyattaches and locks onto the hitch.
9.Install safety chains, lighting and trailerbrake controls as required by law or thetrailer manufacturer.
Safety Chains
Note:Never attach safety chains to thebumper.
Always connect the safety chains to thehook retainers of your vehicle hitch.
To connect the safety chains, cross themunder the trailer tongue and allow enoughslack for turning tight corners. Do not allowthe chains to drag on the ground.
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BREAKING-IN
You need to break in new tires forapproximately 300 miles (480kilometers). During this time, your vehiclemay exhibit some unusual drivingcharacteristics.
Avoid driving too fast during the first 1000miles (1600 kilometers). Vary your speedfrequently and change up through thegears early. Do not labor the engine.
Do not tow during the first 1000 miles(1600 kilometers).
ECONOMICAL DRIVING
Your fuel economy is affected by severalthings, such as how you drive, theconditions you drive under, and how youmaintain your vehicle.
You may improve your fuel economy bykeeping these things in mind:
•Accelerate and slow down in a smooth,moderate fashion.
•Drive at steady speeds withoutstopping.
•Anticipate stops; slowing down mayeliminate the need to stop.
•Combine errands and minimizestop-and-go driving.
•Close the windows for high-speeddriving.
•Drive at reasonable speeds (travelingat 55 mph [88 km/h] uses 15% lessfuel than traveling at 65 mph [105km/h]).
•Keep the tires properly inflated and useonly the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduledmaintenance.
Avoid these actions; they reduce your fueleconomy:
•Sudden accelerations or hardaccelerations.
•Revving the engine before turning it off.
•Idle for periods longer than one minute.
•Warm up your vehicle on coldmornings.
•Use the air conditioner or frontdefroster.
•Use the speed control in hilly terrain.
•Rest your foot on the brake pedal whiledriving.
•Drive a heavily loaded vehicle or tow atrailer.
•Carry unnecessary weight(approximately 1 mpg [0.4 km/L] islost for every 400 lb [180 kilogram] ofweight carried).
•Driving with the wheels out ofalignment.
Conditions
•Heavily loading a vehicle or towing atrailer may reduce fuel economy at anyspeed.
•Adding certain accessories to yourvehicle (for example bug deflectors,rollbars, light bars, running boards, skiracks or luggage racks) may reducefuel economy.
•To maximize the fuel economy, drivewith the tonneau cover installed (ifequipped).
•Using fuel blended with alcohol maylower fuel economy.
•Fuel economy may decrease with lowertemperatures during the first 8–10miles (12–16 kilometers) of driving.
•Driving on flat terrain offers improvedfuel economy as compared to drivingon hilly terrain.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline will provide warranty service, werecommend you return to your sellingauthorized dealer who wants to ensureyour continued satisfaction.
Please note that certain warranty repairsrequire special training and equipment, sonot all authorized dealers are authorizedto perform all warranty repairs. This meansthat, depending on the warranty repairneeded, you may have to take your vehicleto another authorized dealer.
A reasonable time must be allowed toperform a repair after taking your vehicleto the authorized dealer. Repairs will bemade using Ford or Motorcraft® parts, orremanufactured or other parts that areauthorized by Ford.
Away From Home
If you are away from home when yourvehicle needs service, contact the FordCustomer Relationship Center or use theonline resources listed below to find thenearest authorized dealer.
In the United States:
Mailing address
Ford Motor CompanyCustomer Relationship CenterP.O. Box 6248Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)(TDD for the hearing impaired:1-800-232-5952)
Online
Additional information and resources areavailable online at www.fordowner.com
These are some of the items that can befound online:
•U.S. dealer locator by Dealer Name,City/State or Zip Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Ford Extended Service Plans.
•Ford Genuine Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Twitter
@FordServiceCA (English Canada)@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or areunsatisfied with the service you arereceiving, follow these steps:
1.Contact your Sales Representative orService Advisor at your selling/servicingauthorized dealer.
2.If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3.If you require assistance or clarificationon Ford Motor Company policies,please contact the Ford CustomerRelationship Center.
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GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network of Fordauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
To help you service your vehicle, weprovide scheduled maintenanceinformation which makes tracking routineservice easy. See ScheduledMaintenance (page 121).
If your vehicle requires professional service,your authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) awayfrom the battery and all fuel relatedparts.
Working with the Engine Off
1.Set the parking brake and shift to P(Park).
2.Turn off the engine and remove the key(if equipped).
3.Block the wheels.
Working with the Engine On
WARNING
To reduce the risk of vehicle damageand/or personal burn injuries, do notstart your engine with the air cleanerremoved and do not remove it while theengine is running.
1.Set the parking brake and shift to P(Park).
2.Block the wheels
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4.After three seconds, the Service: Oilreset in prog. message will bedisplayed.
5.After 25 seconds, the Service: Oil resetcomplete message will be displayed.
6.Release the accelerator and brakepedals, then rotate the key to the offposition.
Note:The Service: Oil reset completemessage will no longer be displayed.
ENGINE COOLANT CHECK
WARNINGS
Do not add engine coolant when theengine is hot. Steam and scaldingliquids released from a hot coolingsystem can burn you badly. Also, spillingcoolant on hot engine parts can burn you.
Do not put engine coolant in thewindshield washer fluid container. Ifsprayed on the windshield, enginecoolant could make it difficult to seethrough the windshield.
To reduce the risk of personal injury,make sure the engine is cool beforeunscrewing the coolant pressurerelief cap. The cooling system is underpressure; steam and hot liquid can comeout forcefully when you loosen the capslightly.
Do not add coolant further than theMAX mark.
When the engine is cold, check theconcentration and level of the enginecoolant at the intervals listed in thescheduled maintenance information. SeeScheduled Maintenance (page 121).
Note:Make sure that the level is betweenthe MIN and MAX marks on the coolantreservoir.
Note:Coolant expands when it is hot. Thelevel may extend beyond the MAX mark
Note:If the level is at the MIN mark, belowthe MIN mark, or empty, add coolantimmediately. See Adding Engine Coolantin this chapter.
The coolant concentration should bemaintained within 48% to 50%, whichequates to a freeze point between -30°F(-34°C) and -34°F (-37°C).
Note:For best results, coolantconcentration should be tested with arefractometer such as Robinair Coolant andBattery Refractometer 75240. We do notrecommend the use of hydrometers orcoolant test strips for measuring coolantconcentrations.
Note:Automotive fluids are notinterchangeable. Do not use engine coolant,antifreeze or windshield washer fluid outsideof its specified function and vehicle location.
Adding Engine Coolant
Note:Do not use stop leak pellets, coolingsystem sealants, or additives as they cancause damage to the engine cooling orheating systems. Your vehicle’s warrantydoes not cover this damage.
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AUTOMATIC TRANSMISSION
FLUID CHECK
WARNING
The dipstick cap and surroundingcomponents may be hot; gloves arerecommended.
Note:Automatic transmission fluidexpands when warmed. To obtain anaccurate fluid check, drive the vehicle untilit is at normal operating temperature(approximately 20 miles [30 km]). If yourvehicle has been operated for an extendedperiod at high speeds, in city traffic duringhot weather or pulling a trailer, the vehicleshould be turned off for about 30 minutesto allow fluid to cool to normal operatingtemperature 150°F - 170°F (66°C - 77°C)before checking.
Refer to your scheduled maintenanceinformation for scheduled intervals for fluidchecks and changes.
Your transmission does not consume fluid.However, the fluid level should be checkedif the transmission is not working properly,(i.e., if the transmission slips or shiftsslowly) or if you notice some sign of fluidleakage. To check the fluid level:
1.Drive the vehicle 20 miles (30 km) oruntil it reaches normal operatingtemperature
2.Park the vehicle on a level surface andengage the parking brake
3.With the engine running, parking brakeengaged and your foot on the brakepedal, move the gearshift lever throughall of the gear ranges. Allow sufficienttime for each gear to engage
4.Latch the gearshift lever in P (Park)and leave the engine running.
5.Remove the dipstick, wiping it cleanwith a clean, dry lint free rag. Ifnecessary, refer to Under HoodOverview in this chapter for thelocation of the dipstick.
6.Install the dipstick making sure it is fullyseated in the filler tube.
7.Remove the dipstick and inspect thefluid level. The fluid should be in thedesignated area for normal operatingtemperature or ambient temperature.
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
Low fluid level
Do not drive the vehicle if there is noindication of fluid on the dipstick and theambient temperature is above 50°F(10°C).
Correct fluid level
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The transmission fluid should be in thisrange if at normal operating temperature(150°F-170°F [66°C-77°C]).
The transmission fluid should be checkedat normal operating temperature150°F-170°F (66°C-77°C) on a levelsurface. The normal operating temperaturecan be reached after approximately 20miles (30 km) of driving. You can checkthe fluid without driving if the ambienttemperature is above 50°F (10°C).However, if fluid is added at this time, anoverfill condition could result when thevehicle reaches normal operatingtemperature
High fluid level
Fluid levels above the safe range mayresult in transmission failure. An overfillcondition of transmission fluid may causeshift and/or engagement concerns and/orpossible damage. High fluid levels can becaused by an overheating condition.
Adjusting automatic transmissionfluid levels
Note:Use of a non-approved automatictransmission fluid may cause internaltransmission damage. Before adding anyfluid, make sure the correct type is used. Thetype of fluid used is normally indicated onthe transmission dipstick and also in theSee Capacities and Specifications (page111).
Add fluid in ½ pint (250 ml) incrementsthrough the filler tube until the level iscorrect.
Note:If an overfill occurs, excess fluidshould be removed by an authorized dealer.An overfill condition of transmission fluidmay cause shift and/or engagementconcerns and/or possible damage.
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
Automatic transmission fluid filter
The TorqShift™ automatic transmissionis equipped with a serviceable transmissionfluid filter located inside the transmissionbottom pan. Refer to the scheduledmaintenance information for serviceintervals for the automatic transmissionfluid and transmission filter. Fortransmission filter maintenance, see yourauthorized dealer.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAXlines are within the normal operating range;there is no need to add fluid. If the fluidlevels are outside of the normal operatingrange, the performance of the systemcould be compromised; seek service fromyour authorized dealer immediately.
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