service schedule FORD F250 2013 Owners Manual

Wheels and Tires 343
Tire care...........................................345
Tire Pressure Monitoring System (TPMS)...................364
Changing a road wheel.................................371
Technical specifications.................................387
Wheel lug nut torque..................................387
Capacities and Specifications 389
Engine specifications..................................389
Engine drivebelt......................................389
Part numbers........................................395
Vehicle identification number............................395
Vehicle certification label...............................396
Transmission code designation............................397
Accessories 398
Accessories.........................................398
Ford Extended Service Plan 400
Scheduled Maintenance 403
Normal scheduled maintenance and log.....................408
SYNC® 420
Pairing your phone for the first time.......................426
911 Assist™.........................................441
Vehicle Health Report..................................443
Table of Contents7
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REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking
for the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides years
of service is to have it maintained in line with our recommendations using
parts that conform to the specifications detailed in this owner’s manual.
Genuine Ford and Motorcraft parts meet or exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do
happen. Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development, we validate that these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused
to your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, see the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered
by your vehicle’s New Vehicle Limited Warranty, see the warranty
information that is provided to you along with your owner’s manual.
Introduction15
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Diesel Messages Action / Description
SPEED LIMITED TO
50 MPH EXHAUST
FLUID SYSTEM
FAULTDisplayed when the SCR system detects a fault.
The vehicle’s top speed is limited. Refer to your
diesel supplement for more information. Contact
your authorized dealer as soon as possible.
ENGINE IDLED
SOON EXHAUST
FLUID SYSTEM
FAULT SEE MANUALDisplayed when the SCR system detects a fault.
The engine will enter into an idle only mode.
Refer to your diesel supplement for more
information. Contact your authorized dealer as
soon as possible.
ENGINE IDLED -
SEE OWNER’S
MANUAL EXHAUST
FLUID SYSTEM
FAULTDisplayed when the SCR system detects a fault.
The engine will eventually enter into an idle-only
mode. Press OK to override the idle mode. Refer
to your diesel supplement for more information.
Contact your authorized dealer as soon as
possible.
FUEL FILTER
CHANGE REQUIREDDisplayed when a fuel filter change is required.
Refer to thescheduled maintenance
information.
REDUCED ENGINE
POWERDisplayed approximately two hours after the
DRIVE TO CLEAN EXHAUST SYSTEM message
has displayed and the vehicle operator has not
driven the vehicle above 30 mph (48 km/h) for at
least 20 minutes to clean the DPF. At this point
the vehicle must be serviced by an authorized
dealer. This message is normal. Refer to your
diesel supplement for more information.
WATER IN FUEL
DRAIN FILTER SEE
MANUALDisplayed when the water separator has reached
a predetermined capacity and needs to be
drained. Refer to your diesel supplement for
more information.
Information Displays125
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Your vehicle is equipped with various emission control components
and a catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inScheduled Maintenance Information
performed according to the specified schedule.
The scheduled maintenance items listed inScheduled Maintenance
Informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraft® or Ford-authorized parts are used
for maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Illumination of the service engine soon indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
Do not make any unauthorized changes to your vehicle or engine. By
law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
permitted to intentionally remove an emission control device or prevent
it from working. Information about your vehicle’s emission system is on
the Vehicle Emission Control Information Decal located on or near the
engine. This decal also lists engine displacement.
Please consult your warranty information for complete emission warranty
information.
196Fuel and Refueling
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ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive your vehicle at least 1000 miles
(1600 kilometers).
•Consult your local motor vehicle laws for towing a trailer.
•See the instructions included with towing accessories for the proper
installation and adjustment specifications.
•Service your vehicle more frequently if you tow a trailer. See your
scheduled maintenance information.
•If you use a rental trailer, follow the instructions the rental agency
gives you.
For load specification terms found on the tire label and Safety
Compliance label and for instructions on calculating your vehicle’s load,
refer toLoad limitin theLoad Carryingchapter.
Remember to account for the trailer tongue weight as part of your
vehicle load when calculating the total vehicle weight.
Hitches
WARNING:On pick-up trucks, the trailer hitch provided on this
vehicle enhances crash protection for the fuel system. Do not
remove!
Do not use a hitch that either clamps onto the bumper or attaches to the
axle. You must distribute the load in your trailer so that 10–15% for
conventional towing or 15–25% for fifth wheel towing of the total weight
of the trailer is on the tongue.
Weight-Distributing Hitches
WARNING:Do not adjust a weight-distributing hitch to any
position where the rear bumper of the vehicle is higher than it
was before attaching the trailer. Doing so will defeat the function of the
weight-distributing hitch, which may cause unpredictable handling, and
could result in serious personal injury.
When hooking-up a trailer using a weight-distributing hitch, always use
the following procedure:
1. Park the loaded vehicle, without the trailer, on a level surface.
2. Measure the height to the top of your vehicle’s front wheel opening
on the fender. This is H1.
256Towing
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to
perform all warranty repairs. This means that, depending on the
warranty repair needed, you may have to take your vehicle to
another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from Home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com.
These are some of the items that can be found online:
•U.S. Dealer Locator by Dealer Name, City/State, or Zip Code
•Owner Manuals
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
282Customer Assistance
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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the Services
You Needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible in
the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
Customer Assistance285
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GENERAL INFORMATION
WARNING:Turn off the power running boards, if equipped,
before working under the vehicle, jacking or placing any object
under the vehicle. Never place your hand between the extended
running board and the vehicle. A moving running board may cause
injury.
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
that are there to help you with their professional servicing expertise.
We believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer
can provide the necessary parts and service. Check your warranty
information to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft® parts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
302Maintenance
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BRAKE FLUID CHECK
Fluid levels between the MIN and MAX lines are within the normal
operating range; there is no need to add fluid. If the fluid levels are
outside of the normal operating range, the performance of the system
could be compromised; seek service from your authorized dealer
immediately.
POWER STEERING FLUID CHECK
Check the power steering fluid. Refer to yourScheduled Maintenance
Information.If adding fluid is necessary, use only MERCON® V ATF.
Note:This procedure is for vehicles with gasoline engines. Vehicles with
diesel engines are similar. Refer toUnder Hood Overviewin your diesel
supplement.
Check the fluid level when it is at ambient temperature, 20°F–80°F
(-7°C–25°C):
1. Check the fluid level in the reservoir. It should be between the MIN
and MAX range. Do not add fluid if the level is within this range.
2. If the fluid level is low. Add fluid to bring fluid level up to be between
the MIN and MAX range.
3. Start the engine.
4. While the engine idles, turn the steering wheel left and right several
times.
5. Turn the engine off.
6. Recheck the fluid level in the reservoir. Do not add fluid if the level is
between the MIN and MAX range.
7. If the fluid is low, add fluid in small amounts, continuously checking
the level until it is between the MIN and MAX range. Refer toCapacities
and Specificationsfor the proper fluid type. Be sure to put the cap
back on the reservoir.
FUEL FILTER
If equipped with a gasoline engine, your vehicle is equipped with a
lifetime fuel filter that is integrated with the fuel tank. Regular
maintenance or replacement is not needed.
If equipped with a diesel engine, refer to the diesel supplement.
Maintenance317
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Stowing the flat/spare tire
Note:Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.
Note:
If you are stowing a tire that requires reattaching it to the vehicle
with a tether, perform these steps first, then proceed with the steps
following.
1. Place the tire on end with the
valve stem facing toward the front
of the vehicle.
2. Place the tether into the bolt
holes in the wheel and attach the
lug nut using the lug winch.
3. Lay the tire on the ground with the valve stem facing up.
4. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
5. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your authorized
dealer for assistance at your earliest convenience.
6. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
7. Repeat this tightness check procedure when servicing the spare tire
pressure (every six months, perscheduled maintenance information),
or at any time that the spare tire is disturbed through service of other
components.
8. If removed, install the spare tire lock (if equipped) into the bumper
drive tube with the spare tire lock key (if equipped) and jack handle.
386Wheels and Tires
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