maintenance FORD F250 2014 Owner's Manual

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.fordowner.com
These are some of the items that can be
found online:
•
U.S. dealer locator by Dealer Name,
City/State, or Zip Code
• Owner Manuals
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing
authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
208
Super Duty (TFA) Customer Assistance

GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of Ford
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking routine
service easy. See Scheduled
Maintenance (page 430).
If your vehicle requires professional service,
your authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts. Working with the Engine Off
1. Set the parking brake and shift to
P
(Park).
2. Turn off the engine and remove the key
(if equipped).
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1. Set the parking brake and shift to
P
(Park).
2. Block the wheels
OPENING AND CLOSING THE
HOOD 1.
To open the hood, go inside the vehicle
and pull the hood release handle
located under the left hand side of the
instrument panel.
223
Super Duty (TFA) MaintenanceE142457

2. Go to the front of the vehicle and
locate the secondary release lever,
which is located under the front of the
hood, to your right of the center of the
vehicle (driver's side), toward the
headlight.
3. Release the hood latch by pushing the secondary release lever to your left,
toward the center of the vehicle.
4. Raise the hood. 5.
To close the hood, lower the hood and
allow it to drop the last 8 to 11 inches
(20 to 30 centimeters).
Note: Make sure that the hood is closed
properly.
UNDER HOOD OVERVIEW -
6.2L
Note: Refer to the diesel supplement for
diesel engine component locations. Windshield washer fluid reservoir
A.
Engine oil dipstick
B.
Automatic transmission fluid dipstick
C.
Brake fluid reservoir
D.
Engine coolant reservoir
E.
Power distribution box
F.
224
Super Duty (TFA) MaintenanceE163634
ADFEBC
GHIJ

Air filter assembly
G.
Power steering fluid reservoir
H.
Engine oil filler cap
I.
Battery
J.
UNDER HOOD OVERVIEW -
6.8L
Note: Refer to the diesel supplement for
diesel engine component locations. Windshield washer fluid reservoir Engine coolant reservoir
A.
Battery
B.
Automatic transmission fluid dipstick
C.
Engine oil filler cap
D.
Engine oil dipstick
E.
225
Super Duty (TFA) MaintenanceE163635
ABCEHIJFDG

Power steering fluid reservoir
F.
Brake fluid reservoir
G.
Engine coolant reservoir
H.
Air filter assembly
I.
Power distribution box
J.
ENGINE OIL DIPSTICK MINA
MAX
B
ENGINE OIL CHECK
Note: For diesel engine information, refer
to the diesel supplement.
1. Make sure that your vehicle is on level ground.
2. Turn the engine off and wait 15 minutes
for the oil to drain into the oil pan.
3. Set the parking brake and ensure the gearshift is in P.
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine
oil level dipstick. See the Under Hood
Overview in this chapter for location of
dipstick. 6. Wipe the dipstick clean. Insert the
dipstick fully, then remove it again.
•If the oil level is between the lower
and upper holes, the oil level is
acceptable. DO NOT ADD OIL.
• If the oil level is below the lower
hole, add enough oil to raise the
level within the lower and upper
holes.
• Oil levels above the upper hole may
cause engine damage. Some oil
must be removed from the engine
by an authorized dealer.
7. Put the oil level dipstick back into the oil dipstick tube and ensure it is fully
seated.
Adding Engine Oil
Note: Do not remove the filler cap when
the engine is running.
Note: Do not remove the engine oil level
dipstick when the engine is runnin
Note: Do not add oil further than the MAX
mark. Oil levels above the MAX mark may
cause engine damage.
226
Super Duty (TFA) MaintenanceE161560
AB

Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile
manufacturers.
1. Check the engine oil level.
2. If the engine oil level is not within the
normal range, add engine oil that
meets Ford specifications. See
Capacities and Specifications for more
information.
3. Remove the engine oil filler cap and use a funnel to pour the engine oil into
the opening.
4. Recheck the engine oil level. Make sure
the oil level is not above the normal
operating range on the engine oil level
dipstick.
5. Install the engine oil level dipstick and ensure it is fully seated.
6. Fully install the engine oil filler cap by turning the filler cap clockwise until
three clicks are heard or until the cap
is fully seated. ENGINE COOLANT CHECK
Checking the Engine Coolant
Note:
If your vehicle is equipped with a
diesel engine, refer to the Diesel
Supplement.
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information. See
Scheduled Maintenance (page 430).
Note: Make sure that the level is between
the MIN and MAX marks on the coolant
reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add coolant
immediately. See
Adding Engine Coolant
in this chapter.
The coolant concentration should be
maintained within 48% to 50%, which
equates to a freeze point between
-29°F
(-34°C) and -35°F (-37°C).
Note: For best results, coolant
concentration should be tested with a
refractometer such as Rotunda tool
300-ROB75240 available from your
authorized dealer. Ford does not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
227
Super Duty (TFA) MaintenanceE142732

Adding Engine Coolant
WARNINGS
Do not add engine coolant when the
engine is hot. Steam and scalding
liquids released from a hot cooling
system can burn you badly. Also, you can
be burned if you spill coolant on hot engine
parts. Do not put engine coolant in the
windshield washer fluid container. If
sprayed on the windshield, engine
coolant could make it difficult to see
through the windshield. To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure
relief cap. The cooling system is under
pressure; steam and hot liquid can come
out forcefully when the cap is loosened
slightly. Do not add coolant further than the
MAX mark.
Note:
Do not use stop leak pellets, cooling
system sealants, or additives as they can
cause damage to the engine cooling or
heating systems. This damage would not
be covered under your vehicle ’s warranty.
Note: During normal vehicle operation, the
engine coolant may change color from
orange to pink or light red. As long as the
engine coolant is clear and uncontaminated,
this color change does not indicate the
engine coolant has degraded nor does it
require the engine coolant to be drained, the
system to be flushed, or the engine coolant
to be replaced. •
Do not mix different colors or types of
coolant in your vehicle. Make sure the
correct coolant is used. Mixing of
engine coolants may harm your
engine ’s cooling system. The use of an
improper coolant may harm engine and
cooling system components and may
void the warranty. Use prediluted
engine coolant meeting the Ford
specification. See Capacities and
Specifications (page 292).
• In case of emergency, a large amount
of water without engine coolant may
be added in order to reach a vehicle
service location. In this instance, the
cooling system must be drained,
chemically cleaned with Motorcraft®
Premium Cooling System Flush, and
refilled with engine coolant as soon as
possible. Water alone (without engine
coolant) can cause engine damage
from corrosion, overheating or freezing.
• Do not use alcohol, methanol, brine or
any engine coolants mixed with alcohol
or methanol antifreeze (coolant).
Alcohol and other liquids can cause
engine damage from overheating or
freezing.
• Do not add extra inhibitors or additives
to the coolant. These can be harmful
and compromise the corrosion
protection of the engine coolant.
Unscrew the cap slowly. Any pressure will
escape as you unscrew the cap.
Add prediluted engine coolant meeting the
Ford specification. See
Capacities and
Specifications (page 292).
Whenever coolant has been added, the
coolant level in the coolant reservoir
should be checked the next few times you
drive the vehicle. If necessary, add enough
prediluted engine coolant to bring the
coolant level to the proper level.
228
Super Duty (TFA) Maintenance

Recycled Engine Coolant
Ford Motor Company does not recommend
the use of recycled engine coolant since a
Ford-approved recycling process is not yet
available.
Used engine coolant should be disposed
of in an appropriate manner. Follow your
community
’s regulations and standards
for recycling and disposing of automotive
fluids.
Severe Climates
If you drive in extremely cold climates:
• It may be necessary to have a Ford
authorized dealer increase the coolant
concentration above 50%.
• A coolant concentration of 60% will
provide improved freeze point
protection. Engine coolant
concentrations above 60% will
decrease the overheat protection
characteristics of the engine coolant
and may cause engine damage.
If you drive in extremely hot climates:
• It may be necessary to have a Ford
authorized dealer decrease the coolant
concentration to 40%.
• A coolant concentration of 40% will
provide improved overheat protection.
Engine coolant concentrations below
40% will decrease the corrosion/freeze
protection characteristics of the engine
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted engine
coolant for optimum cooling system and
engine protection. What You Should Know About Fail-
Safe Cooling
If the engine coolant supply is depleted,
this feature allows the vehicle to be driven
temporarily before incremental component
damage is incurred. The
“fail-safe”
distance depends on ambient
temperatures, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the engine
coolant temperature gauge will move to
the red (hot) area and: The coolant temperature
warning light will illuminate.
The service engine soon
indicator will illuminate.
If the engine reaches a preset
over-temperature condition, the engine
will automatically switch to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs the vehicle will still
operate. However:
• The engine power will be limited.
• The air conditioning system will be
disabled.
Continued operation will increase the
engine temperature and the engine will
completely shut down, causing steering
and braking effort to increase.
Once the engine temperature cools, the
engine can be re-started. Take your vehicle
to an authorized dealer as soon as possible
to minimize engine damage.
229
Super Duty (TFA) Maintenance

When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use during
emergencies only. Operate the
vehicle in fail-safe mode only as long
as necessary to bring the vehicle to rest in
a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. Never remove the coolant reservoir
cap while the engine is running or hot.
You have limited engine power when in the
fail-safe mode, so drive the vehicle with
caution. The vehicle will not be able to
maintain high-speed operation and the
engine will run rough. Remember that the
engine is capable of completely shutting
down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely
possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
5. Re-start the engine and take your vehicle to an authorized dealer.
Note: Driving the vehicle without repairing
the engine problem increases the chance of
engine damage. Take your vehicle to an
authorized dealer as soon as possible. Engine Fluid Temperature
Management (If Equipped) WARNING
To reduce the risk of collision and
injury, be prepared that the vehicle
speed may reduce and the vehicle
may not be able to accelerate with full
power until the fluid temperatures reduce. Your vehicle has been designed to pull a
trailer, but because of the added load, the
vehicle
’s engine may temporarily reach
higher temperatures during severe
operating conditions such as ascending a
long or steep grade while pulling a trailer
in hot ambient temperatures.
At this time, you may notice your engine
coolant temperature gauge needle move
toward the H and the POWER REDUCED
TO LOWER TEMP message may appear
in the information display.
You may notice a reduction in the vehicle ’s
speed caused by reduced engine power.
Your vehicle has been designed to enter
this mode if certain high temperature/high
load conditions take place in order to
manage the engine ’s fluid temperatures.
The amount of speed reduction will
depend on the vehicle loading, towing,
grade, ambient temperature, and other
factors. If this occurs, there is no need to
pull off the road. The vehicle can continue
to be driven while this message is active
The air conditioning may also cycle on and
off during severe operating conditions to
protect overheating of the engine. When
the engine coolant temperature decreases
to a more normal operating temperature,
the air conditioning will turn on once again.
If you notice any of the following:
230
Super Duty (TFA) Maintenance

•
the engine coolant temperature gauge
moves fully into the red (hot) area
• the coolant temperature warning light
illuminates
• the service engine soon indicator
illuminates. WARNING
Never remove the coolant reservoir
cap while the engine is running or hot.
1. Pull off the road as soon as safely
possible and place the vehicle in P
(Park).
2. Leave the engine running until the coolant temperature gauge needle
moves away from the H range. After
several minutes, if this does not
happen, follow the remaining steps.
3. Turn the engine off and wait for it to cool before checking the coolant level.
4. If the coolant level is normal, you may restart your engine and continue on.
5. If the coolant is low, add coolant, restart the engine and take your vehicle
to an authorized dealer. See Adding
engine coolant in this chapter for more
information. Refer to fail-safe cooling
for additional information.
AUTOMATIC TRANSMISSION
FLUID CHECK
Have an authorized dealer check and
change the transmission fluid and filter at
the correct service interval. See
Scheduled Maintenance (page 430).
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components. Checking Automatic Transmission
Fluid (If Equipped)
For scheduled intervals of the fluid checks
and changes, See
Scheduled
Maintenance (page 430). Your
transmission does not consume fluid.
However, the fluid level should be checked
if the transmission is not working properly,
i.e., if the transmission slips or shifts slowly
or if you notice some sign of fluid leakage.
Automatic transmission fluid expands
when warmed. To obtain an accurate fluid
check, drive the vehicle until it is at normal
operating temperature (approximately
19 mi (30 km)
). Verify that the
transmission fluid temperature gauge,
located on the instrument cluster, is within
normal range.
1. Drive the vehicle
19 mi (30 km)until it
reaches normal operating temperature.
2. Park the vehicle on a level surface and
engage the parking brake.
3. With the engine running, parking brake
engaged and your foot on the brake
pedal, move the gearshift lever through
all of the gear ranges. Allow sufficient
time for each gear to engage.
4. Latch the gearshift lever in P and leave
the engine running.
5. Remove the dipstick, wiping it clean with a clean, dry lint free rag. If
necessary, refer to the Under Hood
Overview in this chapter for the
location of the dipstick.
6. Install the dipstick making sure it is fully
seated in the filler tube.
7. Remove the dipstick and inspect the fluid level. The fluid should be in the
designated area for normal operating
temperature or ambient temperature.
Low Fluid Level
Type A
231
Super Duty (TFA) Maintenance