ESP FORD F250 SUPER DUTY 2014 Owners Manual

Rear Axle
Limited Slip Differential.............................158
Electronic Locking Differential................158
Brakes
General Information....................................160
Hints on Driving With Anti-LockBrakes...........................................................160
Parking Brake..................................................161
Hill Start Assist...............................................161
Traction Control
Principle of Operation.................................163
Using Traction Control................................163
Stability Control
Principle of Operation.................................165
Using Stability Control...............................165
Terrain Response
Principle of Operation................................168
Using Hill Descent Control........................168
Parking Aids
Parking Aid......................................................170
Rear View Camera.........................................171
Cruise Control
Principle of Operation.................................174
Using Cruise Control....................................174
Driving Aids
Steering.............................................................175
Load Carrying
Load Limit........................................................176
Tailgate.............................................................183
Towing
Towing a Trailer..............................................187
Trailer Sway Control....................................188
Recommended Towing Weights............188
Essential Towing Checks...........................189
Towing Points................................................196
Transporting the Vehicle............................197
Towing the Vehicle on Four Wheels......198
Driving Hints
Breaking-In....................................................200
Economical Driving....................................200
Driving Through Water................................201
Floor Mats.......................................................201
Snowplowing................................................202
Roadside Emergencies
Roadside Assistance.................................204
Hazard Warning Flashers.........................205
Fuel Shutoff..................................................205
Jump-Starting the Vehicle.......................205
Post-Crash Alert System..........................207
Customer Assistance
Getting the Services You Need..............208
In California (U.S. Only)............................209
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................210
Utilizing the Mediation/ArbitrationProgram (Canada Only)........................210
Getting Assistance Outside the U.S. andCanada..........................................................211
Ordering Additional Owner'sLiterature......................................................212
Reporting Safety Defects (U.S.Only)..............................................................212
Reporting Safety Defects (CanadaOnly)..............................................................213
Fuses
Changing a Fuse............................................214
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Table of Contents

SYNC™ Troubleshooting.........................343
MyFord Touch™
General Information...................................349
Settings...........................................................356
Entertainment..............................................366
Phone...............................................................383
Information....................................................389
Climate............................................................398
Navigation.....................................................400
Accessories
Accessories...................................................409
Auxiliary Switches........................................410
Appendices
End User License Agreement...................412
Ford Extended Service Plan(ESP)
Ford Extended Service Plan (ESP).......427
Scheduled Maintenance
General Maintenance Information.......430
Normal Scheduled Maintenance..........433
Special Operating Conditions ScheduledMaintenance.............................................434
Scheduled Maintenance Record...........438
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Table of Contents

ABOUT THIS MANUAL
Thank you for choosing Ford. Werecommend that you take some time toget to know your vehicle by reading thismanual. The more that you know about it,the greater the safety and pleasure youwill get from driving it.
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any handheld devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Note:This manual describes productfeatures and options available throughoutthe range of available models, sometimeseven before they are generally available. Itmay describe options not fitted to yourvehicle.
Note:Some of the illustrations in thismanual may be used for different models,so may appear different to you on yourvehicle. However, the essential informationin the illustrations is always correct.
Note:Always use and operate your vehiclein line with all applicable laws andregulations.
Note:Pass on this manual when sellingyour vehicle. It is an integral part of thevehicle.
Note:Either Ford Motor Company or anauthorized Ford dealer may have originallysold this incomplete vehicle to a vehiclemodifier who upfitted it. As a result, someof the options and features on this vehiclemay differ from what we describe in thismanual.
This manual may qualify the location of acomponent as left-hand side or right-handside. The side is determined when facingforward in the seat.
Right-hand sideA
Left-hand sideB
Protecting the Environment
You must play your part in protecting theenvironment. Correct vehicle usage andthe authorized disposal of waste, cleaningand lubrication materials are significantsteps toward this aim.
SYMBOLS GLOSSARY
These are some of the symbols you maysee on your vehicle.
Safety alert
See Owner's Manual
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IntroductionE154903

REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish,structural integrity, corrosion protectionand dent resistance. During vehicledevelopment we validate these partsdeliver the intended level of protection asa whole system. A great way to know forsure you are getting this level of protectionis to use genuine Ford replacementcollision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not becovered by the Ford Warranty. Foradditional information, refer to the termsand conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,refer to the Warranty Manual that isprovided to you along with your Owner’sManual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
Failure to follow the specificwarnings and instructions couldresult in personal injury. SeeSupplementary Restraints System(page 36).
Front seat mounted rear-facing childor infant seats should NEVER beplaced in front of an activepassenger airbag.
Using your Vehicle with aSnowplow
More information and guidelines for usingyour vehicle with a snowplow in thisOwner's Manual. See Snowplowing (page202).
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Introduction

Using your Vehicle as anAmbulance
If your light truck is equipped with the FordAmbulance Preparation Package, it maybe utilized as an ambulance. Ford urgesambulance manufacturers to follow therecommendations of the Ford IncompleteVehicle Manual, Ford Truck Body Builder’sLayout Book and the Qualified VehicleModifiers (QVM) Guidelines as well aspertinent supplements. For additionalinformation, please contact the Truck BodyBuilders Advisory Service athttp://www.fleet.ford.com/truckbbas/and then by selecting Contact Us or byphone at 1–877–840–4338.
Use of your Ford light truck as anambulance, without the Ford AmbulancePreparation Package voids the Ford NewVehicle Limited Warranty and may voidthe emissions warranties. In addition,ambulance usage without the preparationpackage could cause high underbodytemperatures, overpressurized fuel and arisk of spraying fuel which could lead tofires.
If your vehicle is equipped with the FordAmbulance Preparation Package, it will beindicated on the Safety ComplianceCertification Label. The label is located onthe driver’s side door pillar or on the rearedge of the driver’s door. You candetermine whether the ambulancemanufacturer followed Ford’srecommendations by directly contactingthat manufacturer. Ford AmbulancePreparation Package is only available oncertain Diesel engine equipped vehicles.
Using your Vehicle as a StationaryPower Source
Information and guidelines for operating avehicle equipped with an aftermarketpower take-off system can be found in thisOwner's Manual. See Power Take-Off(page 148).
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobilecommunications equipment to avoidnegating these benefits. Mobilecommunication equipment includes, butis not limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
EXPORT UNIQUE OPTIONS
For your particular global region, yourvehicle may be equipped with features andoptions that are different from the featuresand options that are described in thisOwner’s Manual. A market uniquesupplement may be supplied thatcomplements this book. By referring to themarket unique supplement, if provided,you can properly identify those features,recommendations and specifications that
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Introduction

GENERAL INFORMATION
See the following sections for directionson how to properly use safety restraintsfor children.
WARNINGS
Always make sure your child issecured properly in a device that isappropriate for their height, age andweight. Child safety restraints must bebought separately from your vehicle.Failure to follow these instructions andguidelines may result in an increased riskof serious injury or death to your child.
All children are shaped differently.The recommendations for safetyrestraints are based on probablechild height, age and weight thresholdsfrom National Highway Traffic SafetyAdministration and other safetyorganizations, or are the minimum
WARNINGS
requirements of law. Ford recommendschecking with a NHTSA Certified ChildPassenger Safety Technician (CPST) andconsult your pediatrician to make sure yourchild seat is appropriate for your child, andis compatible with and properly installedin your vehicle. To locate a child seat fittingstation and CPST, contact the NHTSA tollfree at 1-888-327-4236 or go tohttp://www.nhtsa.dot.gov. In Canada,check with your local St. John Ambulanceoffice for referral to a CPST or for furtherinformation, contact your provincialministry of transportation, locate your localSt. John Ambulance office by searching forSt. John Ambulance on the internet, orTransport Canada at 1-800-333-0371(http://www.tc.gc.ca). Failure to properlyrestrain children in safety seats madeespecially for their height, age, and weightmay result in an increased risk of seriousinjury or death to your child.
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Child Safety

All safety restraints in the vehicle arecombination lap and shoulder belts. Thedriver safety belt has the first type oflocking mode. The front outboardpassenger and rear outboard seat safetybelts have both types of locking modesdescribed as follows:
Vehicle Sensitive Mode
This is the normal retractor mode, whichallows free shoulder belt lengthadjustment to your movements andlocking in response to vehicle movement.For example, if the driver brakes suddenlyor turns a corner sharply, or the vehiclereceives an impact of approximately 5 mph(8 km/h) or more, the combination safetybelts will lock to help reduce forwardmovement of the driver and passengers.
In addition, the retractor is designed to lockif the webbing is pulled out too quickly. Ifthis occurs, let the belt retract slightly andpull webbing out again in a slow andcontrolled manner.
Automatic Locking Mode
In this mode, the shoulder belt isautomatically pre-locked. The belt will stillretract to remove any slack in the shoulderbelt. The automatic locking mode is notavailable on the driver safety belt.
When to Use the Automatic LockingMode
Use this mode any time a child safety seat,except a booster, is installed in passengerfront or rear seating positions. You shouldproperly restrain children 12 years old andunder in a rear seating position wheneverpossible. See Child Safety (page 15).
How to Use the Automatic LockingMode
1. Buckle the combination lap andshoulder belt.
2. Grasp the shoulder portion and pulldownward until the entire belt is pulledout.
Allow the belt to retract. As the beltretracts, you will hear a clicking sound. Thisindicates the safety belt is now in theautomatic locking mode.
How to Disengage the AutomaticLocking Mode
Unbuckle the combination lap andshoulder belt and allow it to retractcompletely to disengage the automaticlocking mode and activate the vehiclesensitive (emergency) locking mode.
Safety Belt Extension Assembly
WARNING
Do not use extensions to change thefit of the shoulder belt across thetorso.
If the safety belt is too short when fullyextended, you can obtain a safety beltextension assembly from an authorizeddealer.
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Safety BeltsE142591

WARNINGS
the protection of the airbag, you also mayreduce the effectiveness of your safety beltsystem, which was designed to work withthe airbag. If you are not a person whomeets the requirements stated in theNational Highway Traffic SafetyAdministration or Transport Canadadeactivation criteria turning off the airbagcan increase the risk of serious injury ordeath in a crash.
If your vehicle has rear seats, alwaystransport children who are 12 andyounger in the rear seat. Always usesafety belts and child restraints properly.Do not place a child in a rear facing infantseat in the front seat unless your vehicle isequipped with an airbag on and off switchand the passenger airbag is turned off. Thisis because the back of the infant seat istoo close to the inflating airbag and therisk of a fatal injury to the infant when theairbag inflates is substantial.
If the pass airbag off light isilluminated when the passengerairbag switch is on and the ignitionis on, have the passenger airbag switchserviced at your authorized dealerimmediately.
The passenger airbag remains off until youturn it back on.
1. Insert the ignition key and turn theswitch to ON.
2. The pass airbag off light will brieflyilluminate when the ignition is turnedto on. This indicates that the passengerairbag is operational.
The passenger side airbag should alwaysbe on (the pass airbag off light should notbe illuminated) unless the passenger is aperson who meets the requirements statedeither in Category 1, 2 or 3 of the NationalHighway Traffic Safety Administration orTransport Canada deactivation criteriawhich follows.
The vast majority of drivers and passengersare much safer with an airbag thanwithout. To do their job and reduce the riskof life threatening injuries, airbags mustopen with great force, and this force canpose a potentially deadly risk in somesituations, particularly when a front seatoccupant is not properly buckled up. Themost effective way to reduce the risk ofunnecessary airbag injuries withoutreducing the overall safety of the vehicleis to make sure all occupants are properlyrestrained in the vehicle, especially in thefront seat. This provides the protection ofsafety belts and permits the airbags toprovide the additional protection they weredesigned to provide. If you choose todeactivate your airbag, you are losing thevery significant risk reducing benefits ofthe airbag and you are also reducing theeffectiveness of the safety belts, becausesafety belts in modern vehicles aredesigned to work as a safety system withthe airbags.
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Supplementary Restraints SystemE162723

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
Note:Changes or modifications notexpressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term IC before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
The typical operating range for yourtransmitter is approximately 33 feet (10meters). Vehicles with the remote startfeature will have a greater range. One ofthe following could cause a decrease inoperating range:
•weather conditions
•nearby radio towers
•structures around the vehicle
•other vehicles parked next to yourvehicle
The radio frequency used by your remotecontrol can also be used by other shortdistance radio transmissions, for exampleamateur radios, medical equipment,wireless headphones, remote controls andalarm systems. If the frequencies arejammed, you will not be able to use yourremote control. You can lock and unlockthe doors with the key.
Note:Make sure to lock your vehicle beforeleaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
REMOTE CONTROL
Integrated Keyhead Transmitters
(If Equipped)
Use the key blade to start your vehicle andunlock or lock the driver door from outsideyour vehicle. The transmitter portionfunctions as the remote control.
Note:Your vehicle’s keys came with asecurity label that provides importantvehicle key cut information. Keep the labelin a safe place for future reference.
Replacing the Battery
Note:Refer to local regulations whendisposing of transmitter batteries.
Note:Do not wipe off any grease on thebattery terminals or on the back surface ofthe circuit board.
Note:Replacing the battery will not deletethe transmitter from the vehicle. Thetransmitter should operate normally.
The remote control uses one coin-typethree-volt lithium battery CR2032 orequivalent.
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Keys and Remote ControlsE163046 E163047

PRINCIPLE OF OPERATION
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. All but one of the keysprogrammed to the vehicle can beactivated with these restricted modes.
Any keys that have not been programmedare referred to as administrator keys oradmin keys. They can be used to:
•create a MyKey
•program configurable MyKey settings
•clear all MyKey features.
When you have programmed a MyKey, youcan access the following information usingthe information display:
•How many admin keys and MyKeys areprogrammed to your vehicle.
•The total distance your vehicle hastraveled using a MyKey.
Note:All MyKeys are programmed to thesame settings. You cannot program themindividually.
Non-configurable Settings
The following settings cannot be changedby an admin key user:
•Belt-Minder. You cannot disable thisfeature. The audio system will mutewhen the front seat occupants’ safetybelts are not fastened.Note: If yourvehicle is equipped with AM/FM radioonly, then the radio will not mute.
•Early low fuel. The low fuel warning isactivated earlier, giving the MyKey usermore time to refuel.
•Driver assist features, if equipped onyour vehicle, are forced on: parking aid,blind spot information system (BLIS)with cross traffic alert, lane departurewarning and forward collision warningsystem.
Configurable Settings
With an admin key, you can configurecertain MyKey settings when you firstcreate a MyKey and before you recycle thekey or restart the vehicle. You can alsochange the settings afterward with anadmin key:
•A vehicle speed limit can be set.Warnings will be shown in the displayfollowed by an audible tone when yourvehicle reaches the set speed. Youcannot override the set speed by fullydepressing the accelerator pedal or bysetting cruise control.
•Vehicle speed minders of 45, 55 or 65mph (75, 90 or 105 km/h). Once youselect a speed, it will be shown in thedisplay, followed by an audible tonewhen the preselected vehicle speed isexceeded.
•Audio system maximum volume of45%. A message will be shown in thedisplay when you attempt to exceedthe limited volume. Also, thespeed-sensitive or compensatedautomatic volume control will bedisabled.Note: If your vehicle isequipped with AM/FM radio only, thenthe radio volume will not be limited.
•Always on setting. When this isselected, you will not be able to turnoff AdvanceTrac (if your vehicle isequipped with this feature).
CREATING A MYKEY
Use the information display to create aMyKey. There are two types of informationdisplays, and their controls and messagingvary. To determine which type of displayyou have, you will need to referenceanother chapter. See GeneralInformation (page 81).
If You Have a Type 1 InformationDisplay:
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MyKey™